Skip to main content
Background

Goosehead Insurance Franchise Superior Back Office Support

Success Starts Here

Goosehead’s turnkey model provides franchise owners with a complete infrastructure, including operational guidance and support to easily get started in the property and casualty insurance industry.

Discover the Goosehead Difference

We’ve got your back

At Goosehead Insurance, we know that running a successful insurance franchise requires more than just sales and marketing skills. That's why we have a dedicated back-office support team that works tirelessly behind the scenes to help our franchise owners manage their businesses efficiently and effectively. Our team includes experienced professionals who specialize in areas like underwriting, claims processing, policy administration, and finance.

Agency Support

  • Customized one-on-ones with regional specialists, providing best practices for business development
  • Unmatched help desk support with licensed experts across all time zones via phone, email, and chat
  • Expert coaching across products, process, strategy, technology and more

Service Team

  • Our dedicated service agents manage all of your client's inbound and outbound requests
  • Builds and maintains a relationship with your clients
  • Generates revenue opportunities for your agency
  • Available to your clients via phone, text and online chat, accommodating all time zones

Finance

  • Provides commission accounting with a detailed monthly statement
  • Receives and processes checks from clients or title companies on your behalf
  • Our team calculates your staff's paychecks for you, saving you time

Launch Specialists

  • Provides individualized agency launch support such as business fillings and licensing management
  • Submits carrier appointments and other carrier requirements on your behalf
  • Real time onboarding support including new hire launch, carrier login management and much more

Product

  • No relationship management burden on agent for both national and regional carriers
  • Works to evaluate potential carrier partners based on agent needs
  • Provides training and webinars on newly appointed insurance company partners

Quality Control

  • Reviews newly issued policies for accuracy reducing errors & omissions exposure
  • Identifies additional support documents needed for discounts and requirements
  • After accuracy review, our team will send your client's a Docusign to finalize policy paperwork

Staffing Support

  • Our turnkey Agency Staffing Program boasts a 94% satisfaction rating and drives results with end-to-end recruitment support for Producer hiring
  • Dedicated Agency Managers offering expert guidance in growing your business
  • Experienced recruiting professionals to support your hiring journey

Recruitment Experts

  • Receive expert interview training support to boost your confidence and provide a stellar interview experience for your candidates
  • Receive onboarding & licensing support for your new hire

Fly high above the rest set a high bar in the insurance industry

Our training starts with a two-week intensive course at our corporate headquarters. You’ll learn about all aspects of running a successful Goosehead franchise including sales, marketing, customer service and operations. After completing initial training, you'll have access to ongoing support and resources, including webinars, coaching sessions, and regional meetings keeping you up-to-date on the latest industry trends and best practices.

New Agent Training

Goosehead’s 2-week program begins once licensing and onboarding are completed. It’s a hands-on, progressive program using real leads to learn the Goosehead sales process and carrier systems.

Got Questions?

Great entrepreneurs naturally have a lot of questions about owning an agency, so we’ve put together some of the most frequently asked questions.

Explore FAQs