Author headshot of Justin Rickett, Executive Vice President and Chief Technology Officer at Goosehead Insurance

Justin Ricketts, Executive Vice President and Chief Technology Officer, Goosehead Insurance

When we want to book a trip with multiple travel providers, we do so seamlessly on our phone. When we want to schedule and conduct a virtual doctor visit, we do it easily on an app. When we have banking or investment needs, we deposit, trade, and track right from the app. Almost every facet of our lives has been digitally streamlined. Except insurance.

At best, we are jumping between multiple carrier apps on our phone. At worst, we are searching through an email inbox for declaration page attachments or digital insurance cards. It’s one of the last painful consumer experiences out there. And we are the company solving it.

Enter the Goosehead Mobile App. It’s the first in the industry to give clients one place to manage their policies, regardless of insurance carrier.

As part of our mission to become the largest distributor of personal lines insurance in the U.S., we’ve taken a radically different approach by pairing industry-leading service with innovative technology to provide an effortless, transparent experience from policy start to renewal and beyond.

Making a complex process simple requires significant investment (as discussed in our recent earnings release), innovative technology, an incredibly talented and committed technology team, and strategic partners like Fueled. Read more about our collaboration with Fueled in this case study.

Our mobile app represents technological innovation but also a deep commitment to transparency, empowerment, and continuous improvement in how we serve our clients. It reinforces our commitment to offering clients convenience and choice by providing a centralized hub that empowers them to navigate the insurance landscape with confidence.

As one of the fastest growing companies in the U.S., advancing our technology is what enables us to grow and scale the business. Client-facing tools like the mobile app deliver even greater value to our clients, and we’ll continue to add innovative features and self-service capabilities.

Extending my sincere appreciation to our outstanding teams that continue to redefine the personal lines insurance experience.