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About Collin
Collin Phaup is an agent with Goosehead Insurance
located in Tyler,
TX. Collin joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Collin is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Collin and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TX, OK
Connect
5234 Old Jacksonville Highway, Suite 110
Tyler, TX 75703
Tyler, TX 75703
Languages spoken:
Spanish
Spanish
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
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Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Billy W., 7/11/2025 10:29:50 PM
Quick responses and easy to deal with
John M., 7/9/2025 2:31:40 PM
Agent was friendly and courteous. Process was smooth and fast
Holger B., 7/8/2025 4:29:55 PM
Everything worked out quickly and Jess was very helpful to a dozen questions I had. Well appreciated.
Charles J., 7/8/2025 3:19:02 PM
Morgan Jones is very professional and knowledgeable. He also got us a good rate!
Lance H., 7/7/2025 3:53:05 PM
Very professional and detailed. Made everything easy and affordable.
Benjamin C., 7/3/2025 8:25:43 PM
Mollie Carter was very easy to work with.
James W., 7/2/2025 3:14:37 PM
Excellent service
Patricia H., 7/1/2025 5:04:55 PM
Helpful and always got back immediately!
Justin H., 6/27/2025 4:43:20 PM
Mollie was fantastic! She was attentive and put in the extra mile to find us a great policy!
Jamaica G., 6/27/2025 4:32:42 PM
Mr. Martinez was professional, helpful and kind throughout the whole process in obtaining home insurance.
David M., 6/27/2025 12:46:43 AM
Michael was very helpful, knowledgeable,
and trustworthy.
Ryan P., 6/26/2025 1:27:58 PM
Price shopping
Flor H., 6/25/2025 6:36:26 PM
Lance did an amazing job explaining everything and giving me the best price!
Terri D., 6/21/2025 4:41:20 PM
Excellent customer service! Michael was friendly, efficient, and knowledgeable.
Brad H., 6/19/2025 7:03:12 PM
Felt a good connection with my agent.
He understood my needs and I felt satisfied in his recommendations
Cynthia P., 6/19/2025 1:35:57 PM
Mollie was well versed on insurance and helped me choose the best policy and insurance company for my needs. She answered all of my questions and concerns. I felt at ease and relaxed with Mollie.
Ursula C., 6/18/2025 6:41:13 PM
I received detailed information and service was great and very professional.
Makenzie V., 6/18/2025 1:22:30 PM
Bethany was extremely knowledgeable, swift, and responsive. She even answered my calls while on her lunch break! She was able to lock in a rate much lower than what I pay now, and did it quickly!
Becky G., 6/17/2025 1:15:56 PM
Bethany was extremely helpful and responsive. She made the process seem so easy.
Lonileann A., 6/15/2025 5:25:41 PM
Fast and efficient
Paula S., 6/14/2025 9:35:15 PM
Prompt responses and very friendly service.
Samuel F., 6/14/2025 1:36:06 AM
Lance did a fantastic job.
Very professional, great communication, and timely service.
Amanda Y., 6/12/2025 2:42:17 PM
The Goosehead guys are awesome!!
Ava D., 6/12/2025 1:43:04 PM
Helped me get the exact insurance I needed and was very nice and very helpful, thanks Lance
Brett P., 6/10/2025 5:21:47 PM
Mollie Carter was the agent who helped us. I can not rave enough about how helpful and easy she was to work with. I have already recommended her to some friends and will continue to do so,
Terri D., 6/7/2025 4:16:18 PM
Mike was very friendly, knowledgeable, agreeable, and efficient!
Fred N., 6/4/2025 1:31:01 PM
Fast and efficient service.
Elizabeth R., 6/1/2025 1:51:13 PM
Quick, easy service, knowledgeable agent. Save time and money with someone you can trust. That’s a rarity in this world!
Dale B., 5/30/2025 1:14:52 PM
Great customer service, explaining all the products & processes. Good value on the products provided. THANK YOU!
Julianne H., 5/30/2025 4:11:02 AM
Morgan Jones could not have been more helpful and has gone above and beyond what is expected from an insurance agent. I look forward to moving our other policies with him too as soon as we sell the house and live in the condo full time!
Kenneth C., 5/29/2025 1:13:43 PM
The prompt responses and the helpful nature of Michael
Vickie B., 5/28/2025 2:51:24 PM
Mollie Carter does an awesome job at putting quotes together and has great customer service skills.
Mary S., 5/27/2025 11:30:32 PM
Lance was very knowledgeable, helpful and patient. We appreciate him going above and beyond to meet our insurance needs while saving us money.
Susan G., 5/27/2025 4:48:29 PM
SAVINGS!!!! and Mollie was amazing!
I feel completely protected home and auto!
Yvonne M., 5/27/2025 4:45:01 PM
Agent, Matthew McMeans was very helpful. Enjoyed his courteous and knowledgeable assistance in getting us better coverage and pricing for our automobile and home insurance. Soooo happy to cancel Allstate!!
Byron O., 5/27/2025 2:44:16 PM
good service
William C., 5/26/2025 8:17:41 PM
Mollie goes above and beyond! We are lucky to have found her.
Jacqueline P., 5/26/2025 12:05:22 AM
Great customer service and reasonable quote.
Judith S., 5/23/2025 5:56:06 PM
Took the time to save me money and he saved me a lot. Very pleasant person…
Gregory C., 5/22/2025 1:58:48 PM
Michael Stroud, was very helpful and provided us with everything we ask of him.
Mitchell W., 5/22/2025 1:17:59 PM
Michael not only was easily accessible, but he immediately: answered my questions, got me a quote within 10 min, submitted and obtained both home and auto insurance, and took the time to give me step my step directions, all in the SAME BUSINESS DAY.
Steven A., 5/22/2025 1:15:37 AM
Mollie was a Professional who helped me by providing a big TX welcome.
Roseanne M., 5/21/2025 2:47:20 PM
Quick response, helpful information, and great follow through!
Faye A., 5/20/2025 2:46:01 PM
WE HAVE NO ONE IN NEED OF A NEW INSRUANCE REP
Amy C., 5/19/2025 7:23:03 PM
Morgan was great, one of the positive occurrences with insurance I’ve experienced.
Amberly G., 5/18/2025 11:50:06 AM
Easy to understand pricing and switch.
Kenneth G., 5/17/2025 2:51:21 PM
Quick responses, good pricing found quickly without any effort or pushing on our part. I felt like you were working for me and not for your $$ or your profits alone.
Michael L., 5/16/2025 7:53:37 PM
Bethany went above and beyond, explained everything. She also took her time. Very quality insurance service. Thank you.
Ashley C., 5/16/2025 1:15:20 PM
Working with Morgan Jones made it real easy and smooth!
Juan M., 5/8/2025 2:30:45 PM
Excellent customer service from the agent who took care of all my needs.
Grace A., 5/7/2025 12:44:54 PM
Johnny was amazing. I was able to call him with questions and he had the answers. He made this change a easy and smooth process for me. I will recommend Goosehead to anyone.
Jill J., 5/6/2025 9:40:28 PM
Jess made the whole process seamless and was very pleasant to work with.
Lisa G., 5/1/2025 8:26:25 PM
Prompt, courteous and efficient over all.
Andrew F., 4/30/2025 3:05:36 PM
Bethany is Awesome 😎!
Tifaney S., 4/30/2025 2:33:03 PM
Michael did an excellent job finding an insurance company that meets our needs and was able to customize it in all the ways we requested. It was a quick and easy process and we feel he will take good care of us in the future. I e already recommended him to my mother and aunt.
Casey W., 4/30/2025 1:13:45 PM
Lance did amazing at communicating with me different companies and why prices were what they are. Top tier customer service
Norbert H., 4/28/2025 3:19:44 PM
Courteous, good product and price.
Richard G., 4/24/2025 4:07:53 PM
Lance spent a lot of time and effort to help me reduce my insurance costs. I saved almost $3000 annually across 3 policies!
Kerry H., 3/5/2025 4:33:21 PM
Excellent customer service
Jose J., 2/25/2025 2:57:37 PM
Very friendly, fist lesson on sales you have to be kind and listen all time!! He does that way in feeling like I’m having a conversation with a friend!
Thank you
James A., 2/25/2025 4:43:36 AM
Ease of obtaining insurance.
James A., 2/24/2025 11:11:45 PM
Quick and easy
Daniel K., 2/22/2025 6:43:28 PM
Lance answered the phone when I called, saved me a few thousand $$$. And got me better coverage. All in under 30 minutes.
Kirsten C., 2/22/2025 5:10:32 PM
Micheal was very helpful. I had a lot of questions and wanted to see a lot of option variations and he was patient and thorough. I’m very pleased with the service I received!
Debra B., 2/22/2025 2:20:23 PM
Every step was fast and easy. I value the expert knowledge on insurance coverage and recomendations that I can trust.
Byron C., 2/21/2025 3:27:30 PM
Jess Martin did a great job finding the coverage for our needs!
David L., 2/20/2025 4:30:42 PM
Bethany answered all my questions, and was able to give me the best price on homeowners Insurance.
Emily B., 2/19/2025 3:49:53 PM
Jess Martin is an excellent communicator and kept me up to date during the process of providing the coverages I had requested.
Brian H., 2/19/2025 3:20:14 PM
Bethany was awesome! She was very helpful and knowledgeable about everything we were interested in. She was patient and not rushed. Smart and energetic young lady and it was a pleasure to work with her. Thanks, Bethany!
Ashley T., 2/19/2025 3:13:44 AM
Molly was very professional and definitely knowledgeable. Had a great experience! Definitely will recommend to others!
Karen M., 2/18/2025 5:51:36 PM
Goosehead Insurance and Matthew McMeans was very knowledgeable, friendly and had superb communication skills. We saved money on changing to Goosehead. An A+ experience.
Fallon L., 2/17/2025 3:13:19 PM
Made it as easy as pie to switch carriers.
Sutton W., 2/15/2025 4:50:16 PM
I could tell Mollie really knew her stuff. She was able to get the coverage I wanted at the price point I wanted. She made everything so fast and easy!
Luis C., 2/14/2025 5:10:50 PM
Mollie, went above and beyond to find me the best rates. She was attentive to my needs and gave me the quotes withing minutes. I will definitely recommend Molly to everyone.
Rebecca H., 2/14/2025 4:38:13 PM
Cam was very enthusiastic and took ample time to explain everything. His energy and excitement about something as boring as insurance made this as enjoyable as it could be. Cam is great!
Chris J., 2/14/2025 2:20:51 PM
Quick response. Professional
Dana J., 2/13/2025 5:47:23 PM
Bethany Hopkins was very knowledgeable and helpful. She found an option for Home Owner Insurance with better coverage than my previous coverage for about $1,000 less than the renewal with my current carrier. I have already recommended her to friends and will continue to do so.
Chris J., 2/12/2025 8:22:23 PM
Quick response. Professional
Myles C., 2/12/2025 6:05:43 PM
Good price / good service
Angela C., 1/15/2025 9:22:19 PM
Lance was extremely helpful with making the process of changing insurance easy. He was able to get me a much better rate that I was paying. He answered every question that I had and I was more than appreciative. Would definitely recommend him.
Janet M., 1/13/2025 6:10:44 PM
Personable and professional service with great rates
John M., 1/11/2025 4:46:44 PM
Personable and professional service with great rates
Patricia P., 1/10/2025 8:51:40 PM
Morgan Jones was very helpful in answering my questions. He made sure we were both speaking the same language and that I understood what changes were being made.
Howard C., 1/10/2025 7:18:51 PM
Michael was friendly and helpful and when he said he’d get back with me with best quote- he was prompt. I did not have to wait hours to hear back.
Ashley J., 1/2/2025 12:40:00 AM
Quick and painless. Thank you!
John E., 1/1/2025 2:57:03 AM
Ease of communication through different channels
Paul B., 12/28/2024 4:05:19 PM
Friendly professional knowledgeable
Billy T., 12/26/2024 5:55:10 PM
Lance took a lot of time to explain the processes, what my advantages and disadvantages were. He's very knowledgeable, answered all my emails and questions in a very prompt, courteous and professional manner. Lance is the primary reason I decided to go with your company. Look forward to working with him in the future.
Brian H., 12/23/2024 3:55:54 AM
Friendly and helpful
Tammy B., 12/22/2024 1:50:44 AM
Efficient and timely manner in which they found coverage for us and put a package together.
Dee S., 12/19/2024 6:23:36 PM
Quick response, Mollie was friendly and knowledgeable. Prices were great.
Peggy G., 12/16/2024 4:46:27 PM
Michael was very helpful and patient with us. He looked at several insurers to find us the best rates. We will definitely recommend him and your agency to friends.
Ruth W., 12/16/2024 4:11:38 PM
Super nice, understanding and helpful
Martha P., 12/12/2024 6:25:55 PM
I was given your agency's name by a dear friend, Elizabeth Wilson. I was not disappointed! Bethany is an amazing agent. She has helped me to get my car insurance with a better carrier. She made the process so easy.
Charles C., 12/12/2024 4:20:55 PM
Fast response, good rates, honest answers
Jim G., 12/7/2024 4:53:39 PM
Matthew was extremely helpful and very professional. He made sure we had the proper liability coverages for our policies.
James K., 12/7/2024 1:19:59 PM
Molly is the best insurance agent I have ever dealt with.
Valeria V., 12/6/2024 5:26:59 PM
Fast at getting back with me. Very upfront!
Dylan D., 12/5/2024 9:56:13 PM
Helped me find cheaper and more reliable insurance in just under 15 minutes. Talking with Lance was a pleasant experience and very efficient. Thank you for your help! I will be calling back in 6 months to see if any new options have come up to better support my situation.
Ryan G., 12/5/2024 5:27:32 PM
Punctual, polite, and informative.
Amanda S., 12/3/2024 10:27:41 PM
Quick response time. Honest answers
Jason S., 12/3/2024 10:26:35 PM
Quick response. Direct answers
Robert A., 12/1/2024 11:30:09 PM
Lance is always super helpful and very responsive when I have reached out regarding new coverage. He was able to help me find amazing rates on new auto insurance.
Eric N., 12/1/2024 9:47:02 PM
fast and easy
Patricia H., 11/26/2024 12:09:00 PM
Very informative and polite
Jimmy M., 11/24/2024 7:29:54 PM
Bethany was GREAT!!!
Mark F., 11/24/2024 12:48:35 PM
Very professional and courteous answer all my questions
Ragan M., 11/23/2024 11:40:08 PM
Fast and accurate response. Home insurance was way less than I expected.
Johnny M., 11/22/2024 7:48:23 PM
Johnny was knowledgeable and efficient. Saved us $200 a month on car insurance! Would definitely recommend.
Felicia R., 11/21/2024 7:21:29 PM
Morgan was easy to talk to and he answered all of my questions. He even went above and beyond to send me articles to help me understand some differences. Plus, the savings is a huge help!
Jazzie C., 11/18/2024 9:09:59 PM
Lance was very nice and got everything I needed handled in a timely manner, very professional.
Tammy H., 11/18/2024 6:18:20 PM
Nice price
Drenda M., 11/17/2024 12:54:19 AM
He was so great!! Very patient with me during this time of transition. Great experience!!
Cassandra C., 11/16/2024 4:48:33 PM
N/A
Kathy A., 11/15/2024 4:50:49 PM
Lance took great care of me! From the time I messaged him he had my quote within 20 minutes. He found me a policy with the exact same coverage as my other insurance company and saved me $100 a month!!! Very impressed with his customer service!! Highly recommended!!!
Jason C., 11/13/2024 4:16:27 PM
Friendly, fast, convenient and great Communication.
Melanie F., 11/13/2024 3:57:04 PM
Lance was very helpful and quick to respond. He was able to lower my auto rates by over $50 per month, and I was set up within 24 hours. I highly recommend!
Mark M., 11/12/2024 4:37:50 PM
Lance is very good at what he does and gave me all my info and answered all my questions all in one phone call very impressive
Logan M., 11/12/2024 4:37:30 PM
Lance is very good at what he does and gave me all my info and answered all my questions all in one phone call very impressive
Tyler L., 11/12/2024 4:37:01 PM
Lance is very good at what he does and gave me all my info and answered all my questions all in one phone call very impressive
Mckenzie L., 11/12/2024 4:36:35 PM
Lance is very good at what he does and gave me all my info and answered all my questions all in one phone call very impressive
Ashley M., 11/12/2024 4:36:08 PM
Lance is very good at what he does and gave me all my info and answered all my questions all in one phone call very impressive
Tiffany R., 11/10/2024 6:58:32 PM
Mollie was very nice and helpful. She actually explained everything well where I was able to understand my coverages.
Paul G., 11/9/2024 4:30:23 PM
Price
James C., 11/8/2024 4:50:32 PM
the price is affordable
Michael is very helpful
Louis W., 11/7/2024 4:48:07 PM
Great interaction and service given
Shellie J., 11/6/2024 9:07:39 PM
Exceptional service, very easy to deal with, one of the best experiences with a business that I have ever had
Tanner S., 11/6/2024 4:15:53 PM
Process was very easy and Lance explained everything to me and answered my many questions.
Colton E., 11/5/2024 10:41:34 PM
Morgan Jones was very helpful.
Sherry C., 11/4/2024 2:40:13 PM
She's great!
Carrie C., 11/3/2024 11:51:02 PM
Bethany provided excellent customer service, was prompt and efficient.
Tammie G., 11/3/2024 4:39:37 PM
She was kind and helped us save money. She went far and beyond to help us
Randy C., 11/1/2024 10:47:25 PM
Bethany
Mary J., 11/1/2024 4:36:11 PM
Morgan Jones was absolutely amazing. He made the process smooth and as painless as possible. Greatly appreciate his help and have all recommended to others!!
Stephen L., 10/31/2024 10:46:27 PM
Easy to deal with and very knowledgeable.
Hannah G., 10/14/2024 12:23:07 PM
Michael delivers exceptional customer service and is very knowledgeable.
Ashlei L., 10/10/2024 1:46:38 AM
Michael was fast and saved me a ton of money. Already referred some family to him!
Pamela C., 10/8/2024 10:02:00 PM
I needed to find auto insurance for five family vehicles as well as homeowners for my primary home and renters insurance for my daughter in college. Michael was very patient and helpful in answering all of my questions and finding the best policies for my family and me.
Sara C., 10/8/2024 9:59:36 PM
Michael was very patient and helpful in answering all my questions and finding the best policy for me.
Stephanie H., 10/6/2024 12:51:25 AM
Cam was great good communication and very kind and understanding to what my needs were!
David M., 10/5/2024 4:39:46 PM
he has been so much time with me trying to help me find the best transition plan from my current insurance. He’s just really a wonderful person and agent.
Betty C., 10/4/2024 6:36:30 PM
Bethany Hopkins was so helpful, patient, and kind. She worked hard to get me insurance that fit my budget.
Charles H., 10/4/2024 4:48:40 PM
Super good communication and had insurance changed in an hour!
Stuart C., 10/2/2024 6:28:16 PM
Exceptional service! Got the same coverage on my automobile and saved money. Michael was very helpful and a pleasure doing business with.
Jacob G., 9/30/2024 1:26:09 PM
The savings we will get monthly
Maegan G., 9/30/2024 1:25:07 PM
The ease of the transition and the money saved each month!
Helen M., 9/30/2024 3:47:05 AM
He was very helpful
Kathleen L., 9/29/2024 2:34:12 AM
Lance was easy to work with and provided a quote much cheaper than anything i found on my own
Brian M., 9/28/2024 6:28:52 PM
Jess did a great job explaining the coverage and pricing.
Bonifacio C., 9/26/2024 12:59:07 AM
Jhonny it’s the man!!
Lashenett W., 9/21/2024 4:43:03 PM
Mollie was attentive and very helpful. She answered all my questions and was very patient. I would recommend her to others.
Bret B., 9/20/2024 8:13:41 PM
Lance was responsive, efficient, and very professional.
RONALD S., 9/20/2024 4:23:18 PM
Michael Ashdown has been awesome to work with. Could not ask for better agent.
Eryn H., 9/19/2024 5:53:56 PM
Goosehead is not partners with several common Texas insurance companies, so I still had to reach out to individual companies myself for separate quotes
BOBBY K., 9/19/2024 4:34:32 PM
Mollie was kind, courteous, professional, and knowledgeable. She was also very efficient and helpful.
JOHN O., 9/18/2024 5:24:44 PM
Mollie was so easy to talk to, asked smart questions, and got back to us very quickly with quoted that are going to save us real money.
Deana M., 9/16/2024 9:02:13 PM
Bethany was a pleasure to work with.
Kassandra V., 9/16/2024 4:12:09 PM
Great Customer Service!
Joseph K., 9/13/2024 4:32:03 PM
Keith is thorough, quick and efficient!
Angela W., 9/11/2024 9:12:46 PM
My insurance agent was very helpful and got me the best deal!!! He explained everything I needed to know, and it was on a Sunday night!!!
Kayleigh R., 9/10/2024 5:26:12 PM
We just joined and this was recommended to us
CAMERON E., 9/10/2024 4:31:36 PM
Excellent customer service and speed
Heather T., 9/9/2024 7:27:23 PM
Lance Sellers was quick to respond, answered all my questions and even conducted business with me on a Sunday!
Margaret H., 9/9/2024 5:20:57 PM
Agent was very nice, knowledgeable, helpful and was very reasonable on the premium!
Amayrani R., 9/9/2024 4:50:35 PM
Michael was on point, finding the best deals for me! He’s awesome.
Art B., 9/8/2024 7:04:50 PM
Lance Sellers came highly-rated from my Realtor Ryan Major...
and in the future, will be highly-rated...from me!!
Marta F., 9/7/2024 8:46:36 PM
Keith was awesome to work with.
Susan G., 9/7/2024 6:57:38 AM
Molly is so smart and knows her product very well. She went the extra mile to find me the best coverage for my automobile. Plus, she is cute as heck.
ANN W., 9/6/2024 8:15:41 PM
Camaran closely listened to my needs in home insurance for the best price possible as I am a senior citizen. He was very patient in explaining why he thought the insurance coverage he recommended was best for my needs.
JOHN M., 9/6/2024 5:20:53 PM
Bethany was a pleasure to work with. I can’t think of a better experience.
Travis W., 9/6/2024 4:35:13 PM
Prompt informative customer service. Quickly replaced my old policy with a lower price and more coverage.
Russell S., 9/4/2024 3:06:37 AM
Mollie is awesome
Taylor L., 9/3/2024 6:55:42 PM
Great customer service!
JOSHUA K., 9/1/2024 12:24:51 AM
Very quick and easy. Got me a big discount
Candice M., 8/30/2024 4:43:59 PM
Agent was beyond kind, helpful and professional.
Carol S., 8/30/2024 4:43:51 PM
Great agent
Nathan K., 8/30/2024 3:02:27 AM
Excellent service and client-experience provided by Johnny Martinez!!
Robin C., 8/27/2024 9:03:41 PM
Lance was very helpful and made the process simple and easy!
Carrie A., 8/22/2024 9:53:26 PM
Friendly, informative, timely
Lissette G., 8/22/2024 7:02:16 PM
Everything ran smoothly, and agent answered all my questions.
Osirus H., 8/22/2024 6:22:32 PM
Excellent service & communication from Johnny!
Tammy G., 8/22/2024 5:40:26 PM
Lance is very helpful and answers all my questions. He is very good.
Angela M., 8/21/2024 8:16:25 PM
Mollie was very helpful and professional. She was straightforward and knowledgeable. She made this a very smooth process.
Tonya G., 8/20/2024 10:54:15 PM
Great contact, saved us lots of money, and made it very easy
Michael Y., 8/19/2024 6:26:26 PM
Lance has been really helpful and attentive, he has answer every question in a timely matter and the customer service has been excellent.
Linda H., 8/19/2024 6:16:34 PM
The agent was most helpful & very professional. Offered me more than I asked for and satisfied my pocket book. I will recommend him to my family and friends. I am very pleased with my new Ins & my new agent. Thank you so much Morgan for all your help & knowledge. Linda ~
Ervin E., 8/17/2024 5:28:19 PM
Professional but friendly.Great customer satisfaction skills,knowledgeable and quick service.
Chad B., 8/16/2024 3:02:42 AM
Very nice and went out of his way for me
Brenda J., 8/15/2024 4:49:10 PM
Lance was easy to work with. He was knowledgeable and able to answer all of my questions.
DON D., 8/14/2024 4:29:57 PM
Mollie seams to know her business
Didi C., 8/12/2024 6:18:01 PM
Bethany was super helpful and flexible with our current west coast hours.
Liza S., 8/11/2024 4:06:49 PM
Easy and saving me a ton of money
Melba W., 8/8/2024 5:22:19 PM
Michael Stroud was very helpful in letting me know what was available for my homeowners insurance. Very courteous too.
Connie J., 8/8/2024 1:53:52 PM
Morgan was clear and professional in all of our conversations. He answered all my questions and searched to make sure I was receiving the right coverage to meet my needs, while also saving me money.
Ashley L., 8/6/2024 11:01:50 AM
It was an easy process and great communication.
Jerald A., 8/4/2024 1:35:51 AM
I was referred to Mollie Carter by a friend and she did not disappoint. Very professional and joyful as well.
Jennifer G., 8/1/2024 4:13:56 PM
Bethany was extremely helpful, very responsive, and found me a great deal!
Jose E., 8/1/2024 12:30:40 AM
Johnny was very thorough and relateable. He quickly answered all my questions and made me feel like he had my best interest in mind. It was an easy decision.
Brittney N., 7/30/2024 4:06:07 PM
It was a very seamless process to find the best insurance for me and my family. Michael was very friendly and communication was great.
Travis P., 7/28/2024 4:16:51 PM
Lance is a Rockstar and the best!
Victoria K., 7/27/2024 4:10:28 PM
Keith was very professional, straight to the point and met all my needs
Taylor W., 7/26/2024 4:46:52 PM
Good communication and saved money.
Sharon W., 7/24/2024 7:26:07 PM
I liked Mollie and the prices
Melodie A., 7/24/2024 4:36:33 PM
Was very quick with his responses and very informative
Rodney D., 7/23/2024 5:54:52 PM
Excellent and prompt customer service
Jack M., 7/22/2024 7:02:05 PM
Excellent service and Quotes.
Elizabeth H., 7/22/2024 5:04:12 AM
The agent-Michael Stroud / Caring and knowledgeable. He got me a lower rate with more coverage. He went above and beyond for me.
James M., 7/19/2024 5:48:46 PM
He was attentive to our needs and walked us through the process. Very knowledgable and pleasant to work with.
Hailey G., 7/19/2024 4:35:41 PM
Keith was super quick and was able to find exactly the price we were needing!
Spencer R., 7/19/2024 1:46:49 AM
Great service and very helpful and nice.
Austin C., 7/17/2024 4:48:45 PM
Excellent customer service, and very knowledgeable of what I needed.
Genise C., 7/16/2024 6:12:59 PM
it was quick and easy. Jess was a pleasure to work with
Denise G., 7/14/2024 5:35:19 PM
Michael was super knowledgable and helpful with all my questions. He went out of his way to explain things, explore options and offer advice.
Sean K., 7/14/2024 1:01:19 PM
Your agent Michael Ashton
Ethel B., 7/13/2024 10:35:51 PM
Great service
Hattie S., 7/13/2024 2:35:51 AM
Jess was very responsive and knowledgeable about the products offered.
Joanna S., 7/12/2024 4:37:37 PM
Michael was able to get me a very reasonable quote in a very short time and quickly detailed the benefits. Much appreciated!!
Marcio S., 7/10/2024 4:34:52 PM
Mollie was outstanding. She was attentive, caring, and provided excellent feedback.
Daniel B., 7/9/2024 6:10:37 PM
Lance is very professional, quick to answer questions, and honest. He treats every client as family. I would 1000% recommend him to anyone looking for insurance needs.
Emily H., 7/8/2024 3:47:51 PM
Lance was willing to help me find and switch policies quickly while also paying attention to the details and being very accurate.
Tavaydron D., 7/3/2024 4:56:27 PM
10/10
Jacquelyn L., 7/2/2024 6:18:03 PM
Because he is super attentive and easy to work with!
Johnathan E., 7/2/2024 5:20:03 PM
Jess was very knowledgeable and helpful
Clayton R., 7/1/2024 10:02:55 PM
My agents communication and skill to find me the best rate!
Jamie R., 7/1/2024 2:21:10 PM
Michael was very helpful and patient giving us several options to choose from without being pushy.
Angel M., 7/1/2024 1:21:54 PM
Lance did great work! He found us the best quote in a timely manner and was very polite and patient with me and answered all of the questions I had for him.
Cathy D., 6/29/2024 7:48:47 PM
Molly was able to save me money on my car insurance. She was very patient with answering my questions.
Josh H., 6/28/2024 10:50:52 PM
Agent that helped me was extremely kind, responsive, and helpful.
Matthew R., 6/28/2024 4:20:20 PM
Very helpful, efficient and prompt.
Regena M., 6/27/2024 6:44:18 PM
My Goosehead agent Michael and lower prices
James P., 6/25/2024 5:02:33 PM
Very well satisfied
Michael was a pleasure to work with and gets back to you when he said he would
Carol W., 6/24/2024 4:46:01 PM
The kind & knowledgeable service Cameron gave me.
Mateo M., 6/24/2024 7:25:44 AM
Bethany did a wonderful job finding me a good quote.
Daniel F., 6/23/2024 3:43:35 AM
Ease of communication, clear answers and smooth transition!
Rene G., 6/22/2024 3:51:31 PM
Mollie was so professional, very thorough and honest about all options! She got us the lowest rate in such a time where all insurance is super high! Thank you Mollie! 🙏🏼
Hanna A., 6/20/2024 2:53:25 AM
Jess was very helpful and got back with me fast.
Luz T., 6/18/2024 7:50:52 PM
Saving us money, easy to get in contact with Lance, and if any questions he responds quickly.
Darin T., 6/18/2024 4:44:14 PM
Keith Gordon was very responsive and knowledgable about the services provided.
Judith S., 6/17/2024 2:06:15 PM
Lance was knowledgeable and friendly and answered all my questions.
Irene M., 6/16/2024 4:08:51 PM
Collin was very helpful and knowledgeable when helping me get with this insurance after I explained how much I’m paying at another insurance company
Leeann L., 6/16/2024 3:40:21 PM
I have been with AAA for almost 15 years so me changing was huge for me. But Michael made the process so easy. He answered all the questions I had.
Devin G., 6/15/2024 11:06:14 PM
Lance took care of my insurance needs quickly and efficiently
Vanessa A., 6/15/2024 10:10:06 PM
Quick to respond and because of my work schedule was able to communicate via text and email rather than phone call. And also, just amazing!
Nancy B., 6/15/2024 4:34:18 PM
Gave very clear information, no pressure
Lisa A., 6/14/2024 8:08:56 PM
Lance was on the spot when I needed him. He did the research and had answers for me that beat the competition.
Tammy L., 6/14/2024 7:39:42 PM
Mollie was great and took care of everything I needed.
Barbara H., 6/13/2024 4:29:00 PM
Lance immediately responded to me. I was referred by a friend, since I’m new to the Tyler area. I wanted to price shop & he was on it right away & was able to help me with Auto, Homeowners & Renters. Appreciate so much his willingness to answer all my questions & to make sure I understood the changes & new policies. Would definitely recommend him to others. A satisfied customer here!!
Carleigh P., 6/12/2024 7:39:26 PM
Great customer service! Keith was very helpful and answered my questions!
Thomas R., 6/9/2024 3:31:32 AM
Proffesionalism and timeliness.
Randall M., 6/8/2024 8:27:51 PM
Direct access to broker-no call center to deal with and Miollie was very personable, responsive to our needs and requests and found us a more affordable rate with great coverage.
Nancy S., 6/8/2024 6:38:53 PM
The attentiveness of Keith to help with my insurance needs.
Jon A., 6/8/2024 4:19:09 PM
Service
Gabriel B., 6/5/2024 12:56:35 PM
VERY FRIENDLY AND KNOWLEDGEABLE
Laura W., 6/5/2024 3:21:11 AM
Quick, efficient and friendly service from Lance. My daughter referred me to him and I was not disappointed.
Amy S., 6/2/2024 8:34:56 PM
Jess was amazing! The process was easy thanks to him!
Karen S., 6/1/2024 7:36:22 PM
Lance was very helpful and knew what I needed regarding homeowners insurance.
Jennifer H., 5/24/2024 3:03:36 PM
Michael was an excellent agent to work with. He sent me quotes the same day. He made getting my new house insurance a breeze. I am very satisfied with his work.
Lauren R., 5/23/2024 4:50:40 PM
The service provided by Keith was nothing short of exceptional. From the moment I reached out with my inquiries, he displayed unparalleled professionalism and expertise, guiding me through every step of the process with clarity and patience. Thanks to his diligence and dedication, I now have peace of mind knowing that my insurance needs are in great hands.
Melissa S., 5/20/2024 2:06:46 AM
Lance was awesome! He got me the info I needed super fast and was able to save me around $50 a month!
Scott E., 5/18/2024 8:39:41 PM
Great customer service
Ginny S., 5/18/2024 5:09:43 PM
All questions were answered
Susan S., 5/17/2024 4:34:06 PM
Talking with Jess about policy options and his great knowledge of pricing and ease of communicating with me. Very personable, like talking to a new friend. Mollie was fabulous and worked with me in Jess's absence to put the finishing touches on both home and auto policies. She was outstanding to work with.
Dave O., 5/16/2024 7:02:05 PM
Professional service. Easy to talk with, listens!!!! Detailed answers.....
Joseph M., 5/16/2024 5:16:40 PM
Mollie was extremely helpful, friendly, and transparent. I felt I could trust her to look out for me and find me the best rates.
Warren P., 5/16/2024 4:30:44 PM
Lance listened to all of my concerns and tailored the home and auto insurance to our needs! Fantastic service and met my goal of saving money!
Alyssa J., 5/15/2024 2:36:02 AM
Mollie was amazing and so helpful!
Julie A., 5/15/2024 12:11:33 AM
Excellent customer service!
Kalynne A., 5/14/2024 8:09:00 PM
Quick to help.
Scott P., 5/13/2024 12:49:12 AM
Value for the money
Timothy A., 5/10/2024 5:54:57 PM
Best customer service and best rate.
Daisy B., 5/9/2024 4:43:27 PM
Lance was able to give me the best quote for auto insurance. He was quick at responding my calls/texts and explained/answered all of my questions. You’re awesome Lance ! #goosegang
Annie A., 5/6/2024 5:29:14 PM
(:
Candice T., 5/6/2024 5:28:41 PM
he was great!
Joshua A., 5/4/2024 5:28:45 PM
Very helpful in explaining things. Very responsive. Respectful, and motivated.
Susan A., 5/2/2024 6:26:24 PM
Michael is an exemplary part of your team and very knowledgeable about the products available to your clients.
Rodney F., 5/2/2024 3:19:19 PM
Good communication. Easy to work with.
Amy W., 4/30/2024 4:43:14 PM
I gave a satisfactory score b/c Mollie took the time to explain the difference in my current policy and new policy. She was very patient with me and all my questions.
Elliot A., 4/26/2024 8:47:55 PM
Jess was was courteous & helpful in finding us a homeowner's policy we could afford.
Jeffery H., 4/22/2024 4:30:33 PM
Professionalism and very courteous.
Pamela M., 4/21/2024 8:18:43 PM
Agent is friendly, helpful, found me a good deal on some of my insurance needs.
Melinda P., 4/20/2024 11:02:14 AM
Honesty
Linda A., 4/20/2024 1:21:46 AM
Excellent service and amazing savings were found for me by Mike Stroud.
Lindsey G., 4/18/2024 8:02:21 PM
Mollie was very easy to talk to and made the process super easy for first time home buyers!
Kenneth S., 4/18/2024 7:01:59 PM
I appreciate how easy and effortlessly the process was. Thank you
William S., 4/18/2024 4:58:31 PM
Jess was prompt and efficient.
Stephen S., 4/18/2024 3:00:21 AM
Quick response
Annette P., 4/9/2024 4:33:54 PM
Mollie was very helpful in helping me find insurance that would better fit my needs .
Alexandra G., 4/6/2024 12:46:54 PM
Excellent customer service
Dale C., 4/5/2024 4:13:31 PM
Jess was very professional, knowledgeable, and most of all, prompt and friendly, going above and beyond to make sure i had what I needed. Excellent service!!
Kenneth D., 4/5/2024 4:13:19 PM
She is an excellent agent! Very knowledgeable and helpful. I will definitely send my friends and family to her!
Margaret E., 4/5/2024 2:07:15 PM
Excellent service
Zac W., 4/4/2024 4:18:55 PM
Michael is hands-down the most efficient insurance agent that I’ve ever worked with. He was awesome.
Dana T., 4/3/2024 10:21:15 PM
Lance was kind and understanding.
Jackie L., 4/3/2024 9:15:14 PM
The attention that was extended to us and the customer service. Primarily the friendly attitude from all the employees throughout the company. It felt comfortable, welcoming; yes important.
Dancie S., 4/2/2024 9:53:27 PM
Mollie was great she is professional and will put in the time and work to give her customers the best deal for them she also communicates well so I appreciate that!
Corban R., 3/31/2024 9:38:13 AM
Great service
Shera-donne L., 3/30/2024 11:57:06 PM
Jess was quick to contact me. Very, very nice over the phone and offered me more than one option.
Craig A., 3/30/2024 4:47:03 PM
Mollie was a joy to work with. She met all of our needs promptly, efficiently, and effortlessly. She took care of everything for us, the easiest transaction I’ve ever had. She was professional and very knowledgeable of the insurance ins and outs. So thankful to have the opportunity to work with her now and in the future.
Melodie C., 3/29/2024 1:29:25 PM
Sara Zarate was the insurance agent that helped me compare quotes for homeowners insurance. She was very helpful, and always available for any questions that I had. If she didn't know the answer, she was upfront about it and let me know that she would confer with her colleagues to make sure she gave me the correct information. I could always hear the smile in her voice, which is a big plus in my book. Sara is exceptional with her customer service skills. The biggest thing that I appreciate is she found me excellent coverage with Allstate at a much cheaper price than my previous homeowner's insurance. I questioned her about the difficulty with Allstate approving claims, she stated that if that should happen she and her office would do everything in their power to help me get the claim approved. I will definitely reach out to Sara at Goosehead for any of my future insurance needs. Melodie Clifton
Bethany C., 3/28/2024 7:04:24 PM
Quick, easy, and friendly service.
Josh D., 3/28/2024 4:37:07 PM
Quick to answer questions. Good correspondence.
Leanne R., 3/27/2024 2:05:08 PM
Michael was wonderful to work with. He listened to what I needed/wanted and was able to work out the best option for me. He was great with answering questions and was always available or quick to respond whenever needed.
Phillip G., 3/26/2024 8:07:30 PM
Directly to the point, worked on a quote on the phone right when I called unlike the other insurance agencies I called prior to reaching Michael at Goosehead.
Allen W., 3/26/2024 4:43:32 PM
Keith was extremely helpful. He took the time to review all of my options, and walked me through to my final choices.
Elizabeth M., 3/26/2024 4:07:54 PM
Very quick service, friendly, and responsive!
Luis A., 3/25/2024 4:49:21 PM
Michael was very knowledgeable and also very helpful in finding the insurance most suitable for our needs.
Jennifer R., 3/24/2024 3:17:15 AM
They’re great
Viviane O., 3/23/2024 5:53:53 PM
Keith was extremely helpful! So grateful for his knowledge and insight!
Abby W., 3/21/2024 4:40:48 PM
Efficient & easy to communicate with!!
Lisa S., 3/21/2024 4:18:49 PM
Keith made my decision and all the steps so easy. He is an asset to your company
Yolanda E., 3/19/2024 5:00:49 PM
The speediness of getting the quote I needed and the rates!!!! Yolanda Eyley
Roderick W., 3/16/2024 5:38:42 PM
They cut my monthly premium in half!!!
Autumn P., 3/13/2024 1:44:38 AM
Pleased with service!
Sergio R., 3/12/2024 4:12:27 PM
Quick response and best rate on house insurance found
Michael O., 3/4/2024 7:45:45 PM
Christin did a good job checking rates, and finding us an affordable plan for our home and cars. Very easy to work with.
Linda A., 2/29/2024 4:39:48 PM
Michael Ashdown he was wonderful, he was patient with us. We had many questions. What we didn’t understand he explained no matter how long it took he made us feel at ease.
Eric O., 2/27/2024 10:45:25 PM
Goosehead Insurance - Phaup Agency saved us over $2,500 a year in Auto & Home insurance with all the coverages we need to cover even a catastrophic event! 🤯
AND! They got me GREAT business insurance specifically tailored to the needs of my business!
It was the most hassle-free insurance experience of my life! HIGHLY RECOMMENDED!!! 🙌
Stacy S., 2/23/2024 10:55:15 PM
He was very nice and knowledgeable. I am also a GTAR member and plan to make changes to my insurance.
Patti F., 2/23/2024 4:56:30 PM
I rarely refer…
Allison G., 2/23/2024 4:09:08 PM
Keith made getting home insurance easy and painless, plus he provided the best price by far for the policy I needed.
Diana A., 2/23/2024 4:08:25 PM
Sara Zarate is very helpful and friendly.
Brian B., 2/22/2024 4:15:48 PM
Experience
Dawna S., 2/21/2024 5:24:18 PM
Michael was professional and answered all of my questions. He replied to emails and provided a quote quickly
Christian J., 2/21/2024 4:05:52 PM
Lance was amazing! He answered all of my questions and made sure i was set with everything !
Lisa R., 2/20/2024 4:48:34 PM
Excellent service and pricing
Melissa L., 2/20/2024 4:31:40 PM
Mr. Stroud went above and beyond to help me find the plan that worked best for me. He was very attentive and answered any questions I had. I would use him again. He is a great asset to this company.
Melvin D., 2/19/2024 4:19:19 PM
Sara! Great personality and great service! She worked hard finding us the right policy.
Paul R., 2/17/2024 4:25:48 PM
Michael is very professional, knowledgeable, and quick to respond. He worked hard to help me get the right policies for me. I enjoy working with him.
Jacqueline L., 2/16/2024 12:25:07 AM
Michael was very knowledgeable and friendly, and he got us a great rate!
Andrea J., 2/12/2024 4:43:39 PM
The people. 10/10 best people to work with. Keith is knowledgeable, straight forward, and all around easy to work with. Collin and the whole team are top tier. Great job to the whole flock!
Steven H., 2/10/2024 4:32:08 PM
Quick service and an easy process.
Elizabeth H., 2/10/2024 4:16:31 PM
Michael explained how he could address the situation we were in, he set reasonable expectations early on, and he delivered a solution! He made the process straightforward and easy!
Siarra P., 2/8/2024 4:14:36 PM
Michael was great! He made this process super easy and fast.
Shannon D., 2/8/2024 4:05:21 PM
Agent responded to our request quickly and was very courteous
Stone A., 2/7/2024 5:09:57 PM
Lance was very honest, helpful and was able to answer all of my questions.
Arthur J., 2/7/2024 4:20:15 PM
Michael was very responsive and super professional and delivered all he said he would in a superb manner.
Andrew S., 2/6/2024 4:25:10 PM
They were very prompt on everything.
Allison L., 2/1/2024 4:21:09 PM
Michael was easy to work with and very kind!
Samuel D., 2/1/2024 4:06:52 PM
Great service and responsive staff.
Douglas S., 1/25/2024 6:07:33 PM
Good explanations , great knowledge, courtesy and promptness with anything needed from Michael he was great
Janice J., 1/22/2024 1:56:47 AM
Courtesous, knowledgeable, attentive to us, has personality plus...makes the decision easy to make the change
Burt S., 1/21/2024 4:08:02 PM
Professionalism of Keith
Abigail C., 1/20/2024 6:17:07 PM
Keith was super helpful, prompt, and easy to work with. He got me fixed up.
Ferndando C., 1/20/2024 4:15:02 PM
Lance was great !
Dylan S., 1/20/2024 4:05:53 PM
Very helpful
Haley W., 1/18/2024 8:43:20 PM
Jess was super helpful and responsive. His communication was excellent in providing updates on the status of our insurance.
Dianna C., 1/17/2024 5:08:53 PM
Keith was awesome from the very first phone call. He helped us get the best rates and was very friendly. He listed to me and answered all of my questions. Very pleasant experience.
Jennifer S., 1/16/2024 6:55:17 PM
Easy to work with. Very quick to respond and very professional.
Mark T., 1/16/2024 4:55:30 PM
Keith responded promptly to our inquiry and was knowledgeable, friendly and patient.
Jennifer K., 1/14/2024 6:52:53 PM
Excellent customer service and extremely quick quotes!
Artria C., 1/14/2024 2:29:41 AM
Great service should be praised!
Donnie H., 1/13/2024 4:57:38 PM
Friendly service and competitive rates
Jenny N., 1/13/2024 4:23:56 PM
Michael Ashdown, my agent, was very courteous, informative, and handled all my insurance needs accordingly to my specific needs in a timely manner.
Rogelio B., 1/12/2024 8:45:37 PM
Great service
Deborah C., 1/12/2024 8:08:57 PM
I love that Goosehead was willing to find the right fit for my budget.
Sherra R., 1/11/2024 7:03:38 PM
Agent was very helpful and very quick to respond.
Adam M., 1/9/2024 11:16:29 PM
Jess Martin is awesome!
Brady L., 1/9/2024 8:38:09 PM
Cost, customer service, the ease of it.
Debra C., 1/3/2024 7:29:46 PM
I felt that Lance Sellers was very personable and professional. He walked us through all of our options and helped us choose the best one for our autos and home which saved us more money than we expected.
William S., 12/29/2023 4:36:07 PM
Good service, knowledge of product, and competitive pricing
Marjorie G., 12/23/2023 4:19:13 PM
Lance was a pleasure to work with and helped me find an auto policy that I’m happy with. His response to my voicemail was prompt.
Patricia M., 12/18/2023 4:09:12 PM
Lance jumped in and started working on this at 9pm on a Sunday. Smooth and easy process and he took care of me. Y’all rock.
Brittany V., 12/16/2023 4:13:54 PM
Michael was very knowledgeable and willing to answer all of my questions, multiple times in some cases. We are purchasing our first home and everything can be overwhelming so it was nice to feel a little relief.
Stefanie S., 12/15/2023 3:38:59 PM
This agency was recommended to us by our friends. It was easy to request a quote online. Keith responded promptly with options. The location of the agency is very convenient for us. Keith was very helpful and knowledgeable. We appreciated his time, kindness, and honesty. He made the transition seamless to get signed up with our new auto, renter's, and jewelry insurance.
Enrique A., 12/14/2023 5:19:29 PM
Great service. Not pushy
Nicole K., 12/12/2023 4:15:50 PM
Lance has been amazing. He’s professional and knowledgeable. I’ll be referring everyone to him.
Spencer M., 12/11/2023 7:52:18 PM
Quick and easy homeowners quote. Friendly.
Francisco L., 12/8/2023 11:32:36 PM
She is very professional.
Ronald E., 12/8/2023 1:33:26 PM
Jess explained everything perfectly and found me better coverage for a cheaper price than progressive. Already recommended to friends and family.
Yocelyn A., 12/7/2023 5:28:31 PM
it was just a pleasure to work with Sara
Kenneth W., 12/7/2023 4:20:32 PM
Great Service, very timely and responsive
Azucena M., 12/6/2023 4:41:00 PM
She is very friendly and professional.
James B., 12/3/2023 9:16:01 PM
Service and Quality
James S., 12/2/2023 9:51:48 PM
Fast efficient service. Friendly knowledgeable agent. Great competitive pricing.
Kristien W., 12/2/2023 3:25:03 PM
Lance was awesome! Super quick and very informative! He even worked beyond normal business hours to get everything taken care of quickly for me!
Thomas F., 11/23/2023 4:35:58 PM
Sara was friendly and professional. She worked hard to find a rate that was great for me.
Kaye C., 11/22/2023 5:06:10 PM
Great
Shannon M., 11/17/2023 12:21:48 AM
Jess Martin was very helpful - quick to respond and answer questions.
Ascencion G., 11/16/2023 4:20:05 PM
She treated me very well and did her best to find me the best price and was very kind,
Tayler B., 11/13/2023 1:47:06 PM
He helped me out quickly and saved me money!
Philip L., 11/13/2023 4:17:26 AM
Great experience!
Amber L., 11/11/2023 5:58:24 PM
Very easy process. Michael is honest and efficient.
Karla E., 11/11/2023 1:08:04 AM
Keith was very knowledgeable and went into great detail with the different options of policies. I have been with a company that did not have a local rep here and it really makes a difference to find a company local that you know and trust the agent and they will stand by you when you need them.
Omar V., 11/10/2023 4:09:36 PM
Excelente servicio muy amable
Ashley F., 11/8/2023 7:29:58 PM
Michael was wonderful and found me a great policy with a very competitive price considering I was adding a new teen driver.
Vickie R., 11/7/2023 8:56:46 PM
Lance Sellers, worked so hard to get me the beat rate
Christina S., 11/3/2023 4:33:25 PM
Overall good experience
James N., 10/31/2023 7:54:58 PM
Michael Stroud
James N., 10/31/2023 7:54:17 PM
Michael Stroud
Jaqueline S., 10/29/2023 4:15:02 PM
Michael Ashdown has been a great professional to deal with. He has responded promptly and fulfilled all of our requests in a timely fashion with great customer relations skills!
Pete r., 10/29/2023 3:09:28 PM
very responsive and eager to help.
Jared E., 10/27/2023 5:17:17 PM
Michael Stroud was very responsive, prompt, polite and helpful.
Tracie L., 10/26/2023 7:17:05 PM
Prompt service
Daniel S., 10/25/2023 5:24:00 PM
Excellent service and information!
April C., 10/25/2023 5:09:23 PM
Lance, our agent, did a fantastic job. Answered all our questions and worked hard to get us the best rates in a quick manner.
Susan D., 10/24/2023 9:36:38 PM
Great customer service!!
Joy T., 10/24/2023 4:15:59 PM
Michael made this very easy and smooth, easing part of the process of purchasing a new home!
Anthony P., 10/23/2023 3:53:01 PM
Michael was very friendly and knowledgeable on the offering and service. Thanks!
Rodney M., 10/21/2023 9:33:43 PM
Great service
Justin W., 10/20/2023 7:35:53 PM
Jess had everything completed in just a few minutes. I was expecting changing insurance to be a headache and it couldn’t have gone any smoother.
Amadita R., 10/18/2023 6:16:38 PM
Jess and Lance are the best.
Jared D., 10/18/2023 4:31:01 PM
Michael was Extremely knowledgable and helpful he took time to talk to me about the needs we had and found the best option for our family
Donna N., 10/15/2023 12:19:07 AM
Everything went great
Paul B., 10/14/2023 4:29:11 PM
Fast, personalized service
Jose H., 10/12/2023 9:43:52 PM
Excellent customer service
Nick A., 10/11/2023 8:02:11 PM
Jess Martin was great to work with. I will ultimately evaluate the insurance, if or when I have a claim.
Laronda J., 10/10/2023 9:02:12 PM
Great Work!!!
Jack B., 10/10/2023 4:50:37 PM
Michael Ashdown was very professional and achieved our needs.
Constance M., 10/6/2023 11:32:54 AM
Very helpful!
Mary L., 9/28/2023 11:00:54 PM
Jess Martin is awesome
Andrew D., 9/28/2023 12:36:42 PM
Lance was easy to work with and flexible despite my delayed responses. He came across as a real person, funny but still professional and knowledgeable. Appreciate the help saving money!
Sherri G., 9/27/2023 11:44:13 PM
Lance was very easy to work with and got me the insurance I needed, bonus was it was a great deal!
Noel H., 9/27/2023 11:07:05 PM
While I am pretty likely to recommend Goosehead, there might be circumstances where I might recommend someone else. Not a reflection on Goosehead, just saying there might be some circumstance where I might recommend someone else.
Very happy with Sara, I think she did a great job.
Alatia B., 9/27/2023 9:00:14 PM
Michael Ashdown. He is very knowledable and professional. He is also communcative and explains the policy lingo in an easy to understand way. I also feel he is trustworthy. I had an excellent experience with him on finding a new home and auto policy.
Robert W., 9/27/2023 7:36:01 PM
Keith was personable, professional and knowledgeable. He explained everything clearly. He’s a great agent!
Donald K., 9/24/2023 10:12:38 PM
Cool Dude
Joshua C., 9/24/2023 5:27:34 PM
Very helpful and knowledgeable
Jerome B., 9/23/2023 5:48:34 PM
Very friendly and informative
Barry S., 9/21/2023 8:03:37 PM
Quality service and follow up and follow throughly!
Johnathan T., 9/21/2023 7:08:01 PM
Great customer service.
Tommy S., 9/21/2023 6:33:25 PM
Easy process
Sandra S., 9/21/2023 6:32:05 PM
Easy process
Mikhail V., 9/21/2023 4:12:00 PM
Quick and easy.
Henry A., 9/20/2023 5:39:43 PM
Good explanations of my options and the agent looked all the companies and made a good suggestion. It was a pleasure to deal with him. (Michael Ashdown).
Sharon F., 9/19/2023 10:15:03 PM
Lance was hard at work on a Saturday! He spent a great deal of time searching for the best coverage with the best rates. The transition to the new carrier was seamless and the savings is surprising.
Robert B., 9/19/2023 2:31:41 PM
Lance was prompt with communication and had a quote back to us very quickly.
Scott S., 9/18/2023 3:49:15 PM
Communication was very clear and prompt. The process to get a policy done was painless. Thank you Collin and Jess for all of your help!
Wendy L., 9/15/2023 4:19:39 PM
He gave me the details and the reason why the prices were the way they were and gave me choices.
Kolton K., 9/15/2023 4:15:01 PM
Great service!
Robert B., 9/14/2023 4:52:27 PM
ease of process
prices quoted
Amber R., 9/13/2023 4:08:26 PM
Very professional and friendly customer service !!
Larry T., 9/12/2023 5:32:36 PM
Great customer service
Samantha B., 9/11/2023 5:44:53 PM
Lance Sellers
Sandra D., 9/10/2023 5:45:16 PM
Jess was efficient, timely and listen to what my wishes were for the service needed
Holly C., 9/9/2023 7:18:23 PM
Lance made the whole process simple and easy. Very professional, friendly and knowledgable. 5/5 will recommend
Felicia Y., 9/3/2023 11:46:05 PM
The truth, patience, taking the time to explain and answer questions.
Jenna H., 9/2/2023 5:23:01 PM
Great service!
Katherine J., 9/2/2023 9:13:02 AM
Excellent customer service
John L., 9/1/2023 7:04:28 PM
Michael Ashdown did an amazing job. This is our first homebuying experience and he was very patient with me and walked me through the process of homehowner's insurance very throughly. If I could have given him 12's, I would have. He also saved us a bunch of $ with bundling home/auto!
Walk over and give him a pat on the back or a high five, he's great at his job! 😂
James C., 8/31/2023 10:21:29 PM
Because Lance was great to work with. He's the only reason I'm working with Goosehead insurance to be honest!
Christina S., 8/31/2023 4:45:53 PM
Great customer service experience!
Jessica Y., 8/29/2023 9:57:44 PM
Jess is so easy and available to communicate with!
Lyman B., 8/26/2023 4:48:20 PM
Everyone was very helpful and ready to assist me/ price was much lower then others and reasonable with full coverage- thanks for putting a office in tyler
Stephen R., 8/22/2023 4:07:17 PM
Jess was absolutely outstanding! Quickly came up with the policy I needed and explained the choices thoroughly. I couldn't be happier.
Michael M., 8/21/2023 7:10:59 PM
Michael was very patient with all the questions we had and very knowledgeable
Robert S., 8/19/2023 5:00:32 PM
Lance was kind, considerate and helpful!
Judy G., 8/17/2023 10:39:07 PM
Michael has been the answer to all my issues with my current home insurance c o.
William B., 8/16/2023 3:37:30 PM
Always great service and friendly.
Morgan S., 8/15/2023 4:54:46 PM
Lance worked in a timely manner and was very informative, if he didn’t have an answer immediately he was up front and found the answer promptly. I appreciate the hard work Lance provided and the excell Customer performance he provided!
Dori L., 8/11/2023 11:47:00 PM
I'm very pleased w/the quotes and the helpful, friendly and knowledgable service provided by Michael.
Spencer D., 8/11/2023 9:48:32 PM
Lance was very friendly, helpful and informative
Caleb B., 8/11/2023 8:26:32 PM
Michael is the g.o.a.t.
Kathy F., 8/11/2023 6:47:12 PM
Me asking questions, very thorough in giving me the answers. Also was very patient with me during the enrollment process. Great customer service!
Joseph D., 8/11/2023 9:45:02 AM
Not extreme pricing and someone told me tobtrust in them. So I am and do. SARA ZARATE was very professional and helpful
Stephanie M., 8/10/2023 7:13:31 PM
Lance S. was kind, efficient and sent me exactly what I was looking for.
Kevin D., 8/7/2023 1:58:20 AM
Very up front , found me the very best quote
Gina A., 8/6/2023 11:05:39 AM
Quick response and great quote for the rental insurance needed. Very helpful, efficient and friendly.
Bryan H., 8/3/2023 5:19:08 PM
I got good coverage at a reasonable price. My agent, Keith Gordon, was knowledgeable, easy to talk to, helpful and thorough. He also has the rare trait of common sense.
Cora W., 8/3/2023 4:10:08 PM
I needed a policy quickly for my loan process and Keith delivered. I was set up in less than 24 hours with exactly what I needed.
Pauline P., 8/1/2023 12:19:52 AM
Everything went very smooth
Sheila F., 7/30/2023 4:34:07 PM
Jess was very helpful, courteous and called me back just what he said, job well done. Appreciate it
Johnathon D., 7/29/2023 5:06:49 PM
Michael was awesome and saved us a ton of money monthly! He also made everything super easy! Thank you!
John L., 7/29/2023 4:14:52 PM
Great group, great options, and great savings!
Mike J., 7/27/2023 9:04:19 PM
Lance is the strongest insurance agent I've ever met. He crushes other companies' quotes on the daily.
Melissa R., 7/22/2023 4:51:54 PM
Listened and understood what I need.
Cris C., 7/22/2023 4:41:55 PM
Personable, outstanding customer service. Great attitude, fast and efficient.
Michael W., 7/20/2023 6:07:10 PM
Timely service and ease of process getting the coverage I needed.
Frank O., 7/14/2023 9:47:13 PM
I work in the Insurance Industry and Lance was fantastic
Michael S., 7/10/2023 11:55:57 AM
I gave Michael the information needed to bundle 2 policies and he was able to come up with a figure within 30 minutes. He explained it and I was satisfied. He helped me through the paperwork involved and I was able to contact by phone after hours for questions.
Kailye G., 7/8/2023 5:10:16 PM
We had Micheal at Goosehead who throughly explained everything for us. Kept in touch to make sure we have everything we need!! Loved the experience
Brady M., 7/7/2023 6:29:30 PM
Was referred to by a colleague and was pleased with the service and pricing.
Donna D., 7/2/2023 7:45:47 PM
Very satisfied with the people that worked with me to make it easy as possible
Debra M., 7/1/2023 5:59:03 PM
Great customer service! Great policy pricing!
Gary W., 6/29/2023 8:51:25 PM
Good guy
Debra C., 6/29/2023 7:10:31 PM
Excellent customer service and pricing!
Huiberdina V., 6/29/2023 5:32:53 PM
the courteous and superior service ...and kindness from Mr. Sellers!
Clint T., 6/27/2023 12:12:45 AM
Great service and good price
Mark W., 6/26/2023 2:47:38 PM
Service was fast, friendly and resulted in a good quote. I was in a hurry to get coverage for a new house, and Lance Sellers was able to get it done very quickly and efficiently.
Dana L., 6/26/2023 2:21:45 AM
Michael Ashdown was very efficient, helpful and courteous in a stressful moment for me. Thank you!
William R., 6/24/2023 11:06:10 PM
Service!!
Cynthia G., 6/23/2023 5:07:40 PM
Jess was amazing. I did not contact him unit the day AFTER I closed escrow on our new property in Texas. He got to work right away, finding the listing so he could evaluate the property. After a few hours he got us insured the same day. We are so grateful!
Tracey H., 6/22/2023 2:16:02 PM
Lance was extremely helpful and very patient with me. He explained everything to us on each policy. Very pleasant to work with
Cassandra Z., 6/16/2023 4:20:40 PM
Michael was attentive to my needs answered all of my questions and helped us get the coverage we needed and saved us money.
Rhiannon M., 6/15/2023 6:17:13 PM
great service fast turnaround
Cory Z., 6/14/2023 7:50:12 PM
We got the help we needed with insurances. Michael has been quick to anaeee any and all questions and also help save us money.
Monica H., 6/14/2023 5:14:47 PM
Got right to the point, easy application over phone and then quick discussion to modify.
Elizabeth B., 6/11/2023 4:31:15 PM
He was helpful, answered questions and was oatienr
Lindy O., 6/11/2023 4:38:59 AM
Very helpful and responsive, excellent customer service.
Haley O., 6/8/2023 4:09:47 PM
Lance was very proficient in providing information and keeping great communication. Any question I had he answered with urgency and dedication to ensure I was satisfied and had no problems.
Jill M., 6/7/2023 11:46:46 PM
Collin Phaup was so amazing at explaining everything. We felt so blessed to have such a wonderful insurance agent! We will definitely be referring others to Collin and your company.
Dean M., 6/7/2023 5:06:19 AM
Everything I have ever done with Goosehead over the years have been great!
The entire Phaup agency has always been extremely informative, Helpful, full of passion, and patience!
Every time I have a question, I get a quick and informative response!
Connie B., 6/5/2023 5:56:08 PM
Excellent, pleasant service
Ethan H., 6/5/2023 5:45:58 PM
He provides great insight and insurance options.
Melissa D., 6/5/2023 4:32:01 PM
Jess was very helpful and kind.
Heather J., 6/4/2023 4:09:43 PM
Incredible service and support from Keith, Chris, and Michael through the process. The rates and coverage are also best we found after receiving multiple quotes.
Eva L., 6/4/2023 2:17:49 AM
Michael was very helpful and professional, answered all my questions and explained the coverages on my auto insurance very well. I will definitely recommend Collin and his staff. It was a very pleasant experience.
Lacy D., 6/3/2023 4:46:37 PM
Great service
Leann W., 6/1/2023 7:58:08 PM
Lance was a wonderful and helping hand in my rental insurance search experience. I appreciate his help and will refer him and you guys to others as well.
William O., 6/1/2023 7:16:18 PM
Great folks
Vera H., 6/1/2023 6:56:38 PM
Help with saving
Jamey V., 6/1/2023 3:45:27 PM
Great service and cost!
Laura R., 5/31/2023 7:36:29 PM
Friendliness and service
Wendy M., 5/30/2023 6:55:20 PM
Colin is awesome
Alexandra G., 5/30/2023 6:45:20 PM
My only regret is not calling Michael 5 months ago ! Could’ve saved $700+ this year had I not put it off and the whole process only took like 5 minutes !
Stephen V., 5/10/2023 5:19:12 PM
They were very professional and polite. Always followed through with everything that was discussed.
Trey M., 5/10/2023 5:06:59 PM
JESS IS AWESOME, HE TOOK SUCH GOOD CARE OF ME, THAT I SET UP MY GRANDSON WITH HIM ALSO.
HE IS EXCELLENT
Catherine P., 5/9/2023 8:06:11 PM
Professional, great service and rates!
Brittanny D., 5/5/2023 4:18:50 PM
Jess was very polite, communication was great, and answered every question I had :)
Kristen F., 5/2/2023 9:21:47 PM
Collin was quick to help me find the auto policy I needed at a great price! Very helpful and easy to work with.
Adolph H., 5/2/2023 5:28:00 PM
Meeting with Collin Phaup. He took the time to understand my needs/situation.
Jay S., 4/29/2023 5:50:12 PM
quick and courteous service
Jennifer S., 4/22/2023 12:30:39 AM
Michael was extremely helpful, friendly, and thorough. He listened to our coverage needs and worked to find the best price with a reputable company. He made requested edits quickly and simply made shopping for insurance easy!
Heather G., 4/20/2023 2:46:41 PM
Jess Martin was awesome to work with. He was very responsive and helpful.
Tiffany D., 4/18/2023 5:05:07 PM
Was super quick with responses and provided information in great detail.
Matthew M., 4/17/2023 4:35:09 PM
Jess Martin was proficient in helping me select an insurance policy.
Ron W., 4/16/2023 2:43:46 PM
Michael was very helpful and informative. Not pushy and answered all me questions quickly. Heath Honzell referred me to you and he was correct in saying that everything went smooth and painless and got a much better rate with better coverage
Cheri L., 4/14/2023 4:48:33 PM
Was great working with Jess, he was always available to assist and just very knowledgeable!
Stephen H., 4/13/2023 9:12:25 PM
rapid customer service. only had to explain things once
Jonathan P., 4/13/2023 4:25:02 PM
Proactive, professional and courteous agent. CLEAR, concise AND caring communication
Neil M., 4/8/2023 3:07:46 PM
Ever thing was handled for us without even lifting a finger. Very fast service.
Christine S., 4/6/2023 6:35:23 PM
Very professional and excellent service
Michael S., 4/6/2023 6:34:05 PM
Excellent, prompt customer service with great rates
Juanita D., 4/5/2023 11:11:07 PM
SUCH a pleasant experience. Jess was truly awesome!
Lawrence D., 4/5/2023 11:09:34 PM
Jess was very easy to work with and provided outstanding service!
Yvonne R., 4/4/2023 4:07:08 PM
Micael was so personable and helpful. He thoroughly walked me through and explained everything.
Teri L., 4/3/2023 1:23:35 PM
Collin and his team are extremely knowledgeable, professional and personable. They do an amazing job of making insurance easy!
Jack P., 3/30/2023 9:38:57 PM
Michael provided fantastic service, excellent follow-up, and answered all questions quickly and professionally.
Clay H., 3/29/2023 6:44:48 PM
Michael Ashdown was extremely knowledgeable, courteous, and made the transition from one provider to another seamless. Fantastic customer service, which seems to be a rarity in recent months.
Walter Y., 3/28/2023 6:57:24 PM
Promptness in answering our questions and searching for our best options. It's great working with someone that cares and is looking out for our well being!
Tiara R., 3/28/2023 4:07:07 PM
COLLIN HAS BEEN EXTREMELY HELPFUL, HE HAS ANSWERED ALL QUESTIONS I HAVE HAD, SUPER NICE GUY. VERY PROFESSIONAL. CUSTOMER SERVICE IS TOP KNOTCH!!
Ryan G., 3/28/2023 3:41:46 PM
I really enjoy working with Keith. I have sent him business in the past and if he is good enough for my customers, he is good enough for me!!!
Jacqueline H., 3/27/2023 4:30:24 PM
I was recommended by a satisfied customer, and reputation goes a long way. The ease of being able to satisfy my request was quick and extremely helpful.
William T., 3/26/2023 4:20:10 PM
Jess Martin great to work with. Gave good answers to my questions. Competitive rates. Nice office.
Robert G., 3/25/2023 9:48:50 PM
Quick thorough quote. Great communication from my agent
Brian S., 3/25/2023 8:33:43 PM
Easy, fast, and good rate.
Leigh J., 3/25/2023 4:59:26 PM
He was very friendly, knowledgeable and answered all my questions.
Gertrude P., 3/25/2023 4:13:54 PM
Jesse Martin was excellent and very patient and thorough with me.
Her made everything clear to understand .
Maile S., 3/24/2023 4:13:16 PM
Michael was very kind, friendly, and extremely helpful!
Russell A., 3/24/2023 4:06:39 PM
Kieths services were excellent. And your prices were fair
Jeffrey W., 3/23/2023 6:41:55 PM
I liked that I had the option of an online estimate. And I really like when I called to go over the estimate, the phone was answered and not a message. I did Not feel pressured that the agent ~Micheal Ashdown~was too busy for me!
Deborah E., 3/23/2023 1:36:23 AM
Michael was very helpful. He presented me with several options and then helped me choose the auto and home owners policies that best fit my needs.
Clifford W., 3/22/2023 4:28:14 PM
He was most attentive and got on it right away. He gave a quick response and found a great policy.
Steven C., 3/21/2023 4:52:07 PM
Customer service was excellent and I was kept in the loop every step of the way. Michael went above and beyond to find rates that would fit us best and worked with our lender to make sure it was within our budget.
Diana R., 3/20/2023 2:40:28 PM
JESS WAS AWESOME, I CALLED FREAKING OUT, TRYING TO GET INSURANCE ON MY TWO CARS, HE ANSWERED EVERY QUESTION, CALMED ME DOWN, FINISH WITH THE PROCESS, I HUNG UP, THANKING THE LORD, THAT JESS ANSWERED THAT DAY.
Mally C., 3/19/2023 3:07:35 AM
Very helpful and kind! He was so patient and went through the whole process and explained things very well.
Stacy P., 3/16/2023 5:43:33 PM
Mr. Keith was so helpful and informative. Exceeded my expectations. Great to work with!
Steven L., 3/13/2023 4:05:06 PM
Responsive, competitively priced, friendly.
Edith M., 3/9/2023 6:25:06 PM
Michael was helpful, provided me with excellent efficiency and customer service!
Rodney T., 3/9/2023 12:13:43 AM
Keith was very helpful and clearly explained everything to me a first-time home buyer
Nikolaos K., 3/8/2023 5:25:42 PM
Keith not only provides wonderful assistance but responds with speed and such a kind demeanor. I am beyond thankful to work with him and plan to continue in the future.
Mary M., 3/3/2023 9:28:38 PM
Greeting n being respectful and answers my questions at my level .
Rachel M., 3/2/2023 4:39:18 PM
Michael was very nice and professional. He worked quick to help me and was able to save me over $255 on my car insurance.
Daniel B., 3/2/2023 2:52:09 PM
Agent was prompt, courteous and helpful.
Tracy D., 2/26/2023 4:34:26 PM
Very prompt response and quote. Extremely nice to work with.
Randi W., 2/24/2023 6:23:13 PM
I really appreciated the responsiveness from start to finish and how knowledgeable Michael was anytime I asked a question.
David H., 2/22/2023 8:33:04 PM
Keith was great. Very professional, friendly, and responsive. He was a huge help!
Gina L., 2/22/2023 2:06:41 AM
Michael has been great to work with and has provided great customer service. He has made the process simple and not complicated.
Hugh J., 2/19/2023 2:27:25 AM
easy to understand and fast to signup
Lolita F., 2/17/2023 4:12:37 PM
Very helpful and professional
answered all my questions.
Darla I., 2/16/2023 7:33:03 PM
Thank you
Tamara L., 2/16/2023 4:20:54 PM
explanation was good and thorough
Kye C., 2/15/2023 6:46:43 PM
Easy to work with.
Stephanie A., 2/15/2023 4:26:00 PM
We had a drastic increase in our insurance payment with another company. Jess worked hard and fast on getting a rate that was more affordable to us.
Michael A., 2/14/2023 10:11:58 PM
Jess was personable and helpful. Gave us a better quote than others, for sure!
John C., 2/14/2023 7:52:22 PM
Good service, knowledge of product, and friendly.
Deborah G., 2/11/2023 4:23:35 PM
Price of Home/auto Ins
Nicholas S., 2/11/2023 4:08:20 PM
Keith Gordon was amazing! He found me a much better price on auto insurance with better coverage than what I currently had. Couldn’t be more pleased!
Michael C., 2/11/2023 5:47:35 AM
To the point, efficient, and readily available
Jennifer L., 2/9/2023 9:21:29 PM
Knowledgeable, listens to your questionss
Ryan B., 2/9/2023 7:46:39 PM
Incredible customer service from Jess. He was able to find me a quote very quickly that covered all my needs, and saved me a large amount on my premiums.
Thomas L., 2/7/2023 5:02:23 PM
Good coverage and rates. Michael was very professional and answer my questions.
Rebecca O., 2/4/2023 8:25:55 PM
Collin is very efficient, accommodating and personable. I feel confident having him as my agent.
Pauline M., 2/4/2023 1:49:13 PM
Quick and comprehensive turnaround. Very responsive
Sanjuana A., 2/1/2023 9:39:09 PM
Jess Martin was so helpful through the entire process of getting both home and auto insurance. He was very thorough and answered all our questions with clarity. As first time home buyers we weren’t sure what to except but we had a great experience working with Jess. Would definitely recommend him and Goosehead Insurance.
Aaron G., 1/31/2023 1:05:34 AM
Advisor was east to work with
Rodney C., 1/28/2023 7:14:35 PM
Michael was very nice and helpful. He did the research to get me a good price on my insurance.
Thomas W., 1/27/2023 6:41:52 PM
He had good knowledge of what he was doing and had good answers and courtesy
Larry M., 1/26/2023 8:01:03 PM
Willingness to help and availability.
Priscilla L., 1/26/2023 6:30:25 PM
Michael asked pertinent questions to bring my auto premium down even further than the AI result. He was not aggressively selling me, but providing me information to help me make choices. As my homeowner situation evolves, Goosehead will get my business.
Shyann M., 1/24/2023 10:13:01 PM
He was quick responsive and kind
Wendy K., 1/24/2023 4:23:20 PM
Michael was very helpful and knowledgeable about different products and options.
Faith W., 1/20/2023 4:13:52 PM
Michael was very nice, and was very detailed when it came to explaining the policy to us.
Jonathon S., 1/19/2023 6:27:23 PM
Good fast service, and saved me money
Heather P., 1/19/2023 4:16:06 PM
Michael was available and very helpful in the process of switching our carrier. He shopped around and found us the best deal, bundling our home and auto into one. We are very appreciative and look forward to being able to reach him with any questions or concerns.
Linda R., 1/18/2023 6:12:25 PM
Michael did his job very well with a great comparison of many insurance companies and with being very responsive and getting to know his client. I will also be using Michael for all future insurance needs.
Cooke., 1/16/2023 2:11:29 PM
Collin is the Bomb Dot Com. I recommend him to everyone that is looking for insurance!
Natalie D., 1/15/2023 4:22:40 PM
Keith was great at explaining everything with our policy and communicating.
Elizabeth S., 1/15/2023 2:39:20 PM
He was way to work with and went above and beyond the others we worked with explaining what he did
Tony R., 1/7/2023 5:58:06 PM
Dunbar A., 1/4/2023 3:30:59 AM
My agent Michael Ashdown was very helpful, easy to talk to, informative and answered all my questions and concerns.
Patricia Q., 1/3/2023 11:53:42 PM
The agents are very nice and always available every time I got questions. Everything is easy to understand and very well explained. The process was fast and I am overall very satisfied with the dedication of the agents to the customers. I will highly recommend!
Jennifer A., 12/26/2022 6:11:57 PM
Michael was fantastic to work with! Very responsive and found us a great rate for both home and auto insurance!
Jeffrey M., 12/20/2022 4:39:03 PM
Purest professionalism from an insurance agency I've ever seen. I highly recommend Michael Ashdown and Goosehead insurance agency to anyone.
Maria D., 12/19/2022 7:53:53 PM
Collin, was very professional and amazing customer service. He explanined everything on the policy to me and answered all my questions in great detail.
Melvin J., 12/19/2022 12:57:37 PM
Service
Waylon W., 12/16/2022 8:07:08 PM
Excellent service
Chad J., 12/16/2022 7:05:20 AM
Very knowledgeable will highly recommend
Debra W., 12/15/2022 6:34:59 PM
Great experience!
Austin A., 12/13/2022 7:10:17 PM
The cost
Allie M., 12/13/2022 1:17:57 AM
Communication was top notch, rates were competitive and staff was friendly and helpful.
Misty P., 12/5/2022 6:35:27 AM
Everything was smooth and easy
Pedro M., 12/3/2022 7:23:24 PM
Michael was quick to respond, answered every question I had and was knowledgeable about the product he was recommending. I felt like he truly was finding me the best deal.
Victory B., 12/3/2022 4:25:12 PM
He was helpful, polite, friendly, kind and answered any question I asked and was able to get me a lower insurance quote and got back with me when ever I needed to ask bout my insurance if something I didn't understand he was great
Landis M., 12/2/2022 12:27:40 AM
Service and great rates
Ashleigh N., 11/29/2022 10:56:39 PM
Great service
Jose G., 11/29/2022 4:23:10 PM
Quick response and great insurance options!
Deborah F., 11/25/2022 3:29:37 AM
Micheal was very helpful,informative, knowledgeable & friendly.
Brenda H., 11/25/2022 1:11:40 AM
Very timely and professional help was given to me and my needs for quality insurance at a great rate
Joseph T., 11/21/2022 11:12:11 PM
quick, flexible, thorough. Answered my questions, offered a fair price, checked all options.
Paige T., 11/20/2022 9:27:56 PM
Keith was very helpful and personable
Ken S., 11/19/2022 4:14:23 PM
Fast knowledgeable understanding and polite service
Stephanie H., 11/17/2022 6:06:51 PM
He did an amazing job. He responded very quickly and got me exactly what I needed.
Jennifer C., 11/17/2022 5:42:24 PM
He was on point and did everything I needed him to.
Randy W., 11/9/2022 2:18:42 AM
.
Amanda R., 11/3/2022 9:48:23 PM
Great customer service and very helpful.
Carin A., 11/2/2022 4:35:07 PM
Jess was very easy to work with. He was very knowledgeable and professional. He got the work done quickly and with no problems.
David L., 11/2/2022 3:18:29 PM
Michael was very knowledgable regarding the specific insurance I needed, questions were answered promptly, and he did not hesitate to directly contact my lender with any missing documents/information, which made the process run smoothly and quickly.
Terry J., 11/1/2022 9:52:10 PM
Courteous & saved us $$$
Nancy G., 10/30/2022 5:51:18 PM
Got to me quickly with better costs
James S., 10/26/2022 4:42:51 PM
Quickly received quotes and follow up. Knowledgeable and talked through options.
Paula M., 10/21/2022 10:48:47 AM
Very professional and efficient.
Randall K., 10/18/2022 7:05:52 PM
Very kind, knowledgeable and hard working. They are extremely fast and efficient.
Eric E., 10/17/2022 4:41:20 PM
Re-shop our automotive policy.
Marla H., 10/16/2022 8:52:33 AM
Jess has been wonderful to work with and we feel at ease knowing he's got our back. Thank You Jess and Goosehead Team!
Jay S., 10/12/2022 3:59:25 PM
All good!
Stephen M., 10/8/2022 8:19:55 PM
Keith did a great job!
Johnie E., 10/3/2022 11:17:19 AM
I received extremely friendly, efficient and fast service when obtaining home and auto insurance.
Benjamin J., 9/30/2022 2:44:48 PM
Very friendly and helpful. Great overall experience.
Connie H., 9/28/2022 5:05:11 PM
Love working with Collin. He is very informative and always looking out for his customers. He searches to find the best prices for our insurance needs.
Cassandra L., 9/27/2022 11:38:06 AM
Jess was very helpful in finding us a great rate for home and auto insurance!
Brittany S., 9/26/2022 4:59:48 PM
Keith was beyond helpful, efficient and informative. He was able to give me a better policy at a lower premium, and he made everything easy and convenient by being able to sign everything electronically!
I highly recommend Keith with Goosehead Insurance!
Susan C., 9/24/2022 6:47:28 PM
Professional, knowledgeable and personable
Christopher P., 9/23/2022 11:25:07 AM
Fast, friendly service
Lacy J., 9/22/2022 11:27:17 AM
I am a real estate agent and Goosehead not only found me coverage for my personal home but as soon as I called Keith for a quote for a current client, his prompt assistance was so helpful, that they will be my first call with every client furthermore!
Cindy D., 9/21/2022 11:10:52 AM
They beat the other quotes and it was so fast and easy!
Ronald M., 9/20/2022 9:57:21 PM
Keith followed up in a timely manner and got mr requested information.
Juan G., 9/20/2022 1:06:27 PM
Good service
Yevgeniya B., 9/19/2022 8:53:21 AM
Excellent customer service
Penny A., 9/17/2022 4:35:39 PM
Very responsive
Chrystal S., 9/16/2022 12:54:01 AM
Michael was very helpful and accommodating. He answered all my questions and didn’t rush me
Chrystal S., 9/15/2022 7:54:01 PM
Michael was very helpful and accommodating. He answered all my questions and didn’t rush me
Douglas A., 9/15/2022 11:26:02 AM
Great communication. Prompt assistance. Friendly. Helpful.
Connor B., 9/15/2022 11:07:54 AM
I have had past experience with Collin and his team and they always take good care of my needs.
Devin M., 9/12/2022 10:35:40 AM
ASHDOWN IS THE MAN
Justin J., 9/9/2022 4:50:05 PM
I gave this score because Michael was amazing. He treated me with the up most respect and helped me budget my truck with the best deal there is for a young adult. I will 100% re-purchase my truck insurance next year with this company and the years to come.
Wade R., 9/7/2022 11:07:58 AM
High quality service
Gary C., 9/3/2022 7:41:44 PM
The Agent
Ryan R., 9/3/2022 1:25:54 PM
Great service!
Kelley C., 9/2/2022 1:38:46 PM
Quick response to my needs, very efficient and friendly!
Tammy L., 8/29/2022 11:17:16 AM
Michael went above and beyond and helped me get more than what I asked for
Fred Q., 8/27/2022 11:46:31 AM
Excellent service
Christy B., 8/26/2022 11:23:54 AM
Customer service
Jussin F., 8/26/2022 10:56:21 AM
He was very helpful!!! Very patient with me about answering ALL my questions!!
Christopher C., 8/25/2022 2:14:32 PM
Sebastian was very attentive to our personal account gave us what we needed to make a desicion based on information we needed. Thank you very much
Jordan M., 8/23/2022 9:00:50 PM
Friendly service, responsive and easy to work with.
Michael B., 8/23/2022 2:56:26 PM
Excellent service provided by Jess Martin
Robynn S., 8/23/2022 9:52:14 AM
Michael is very responsive and helpful. He is the best insurance agent I have ever used.
Sunie M., 8/22/2022 9:27:35 AM
Quick service, professional
Steve E., 8/20/2022 4:30:13 PM
Quick response. Good prices
Paul S., 8/20/2022 11:30:13 AM
Quick response. Good prices
John H., 8/16/2022 11:36:00 AM
Collin is the best! He explained the different coverages and walked me through the process like a true professional. 100% would recommend.
Joseph D., 8/12/2022 11:15:01 AM
Michael worked really hard for us. He was great!
Meredith G., 8/12/2022 10:32:14 AM
He contacted me in regard to a big increase in my current insurance carrier and was helpful in switching me over to something more affordable for me.
Christi W., 8/9/2022 2:42:51 PM
He was quick, clear & helpful
Christi W., 8/9/2022 2:42:13 PM
Michael explained things very clearly & answered all of our questions quickly.
James S., 8/9/2022 10:26:11 AM
Great customer service!
Teresa B., 8/8/2022 11:42:53 AM
Very prompt and very good service from Collin.
Preston S., 8/7/2022 12:42:39 PM
Policy issued via website. Convenient, but plenty of detail provided. Very easy process.
Casey D., 8/4/2022 10:57:01 AM
Prompt reply to my questions
Kelsey M., 7/30/2022 8:11:10 PM
My experience was great.
Jessica R., 7/30/2022 2:20:10 PM
He was extremely helpful and explained everything to me. I felt comfortable about my coverage when I left. I appreciated his very easy to understand explanation.
Trenton G., 7/29/2022 4:07:41 PM
Service, attitude, and knowledgeable was above what I could’ve excepted! Apart of the flock forever now!
Mary P., 7/29/2022 1:58:30 PM
Extremely easy process.
Trenton G., 7/29/2022 11:07:41 AM
Service, attitude, and knowledgeable was above what I could’ve excepted! Apart of the flock forever now!
Molly M., 7/28/2022 12:08:11 PM
Easy to work with. Competitive pricing
Jack S., 7/27/2022 5:37:04 PM
Quick reply to my question.
Theresa Y., 7/27/2022 1:09:21 PM
My experience with Keith was amazing and I would recommend him to my family and friends.
Ryan M., 7/23/2022 12:28:12 PM
This entire team is phenomenal! I love having vendors I can trust for my personal insurance needs and that I can refer to my clients knowing they will receive the best service! Thank you to Collin for creating an environment and culture of care and success! We love our Geese!
Ross T., 7/22/2022 12:16:09 PM
Michael was very helpful, responsive and provided a very low rate.
Amanda A., 7/21/2022 9:22:32 PM
Michael was very courteous and willing to help me understand each coverage as I am a first time home buyer. I very much appreciate him allowing me to ask a thousand questions, but was patient and kind through the whole process.
Joseph M., 7/21/2022 11:55:33 AM
Great service
Shelia H., 7/18/2022 7:07:24 PM
Great experience
Thomas M., 7/18/2022 2:00:38 PM
All went well with Keith, no problem
Ashley K., 7/17/2022 4:35:08 PM
Quick, easy, respectable.
Cathleen T., 7/17/2022 2:59:19 PM
My calls were always answered. They were prompt and professional.
Audra F., 7/15/2022 1:35:42 PM
Michael was very helpful and informative.
Crystal D., 7/11/2022 7:04:55 PM
Collin went above and beyond helping me understand the different policies and he was always extremely responsive -- especially via text/messenger which was very convenient.
Courtney C., 7/11/2022 5:21:57 AM
Fantastic service
Joshua H., 7/9/2022 4:02:10 PM
Na
Charlotte A., 7/8/2022 3:45:40 PM
How Michael conducted business, how throw he was in the coverage and making the process simple and easy.
James L., 7/8/2022 2:15:22 PM
Keith was fantastic in every way. He was incredibly informed, was able to answer any question I had, and was proactive in making sure I understood my policies completely. He was also very patient and understanding as I had to reschedule our initial meeting three times. He is everything I could hope for in an agent. I'm very pleased.
Latoscha L., 7/8/2022 1:49:34 PM
Keith checked on available other car insurance choices for me and sent the information in a timely manner.
Matt B., 7/8/2022 10:04:45 AM
Quick response, very friendly and easy to work with
Sharon G., 7/7/2022 10:21:55 PM
Helpful
Bill M., 7/6/2022 12:29:06 PM
Excellent and respectful customer service - timely and attentive.
Kimberly T., 7/5/2022 5:47:16 PM
Jess went above and beyond to make a situation that wasn’t good better than I expected! This was in addition to finding me the best quote for my needs!!!
Jon-Paul V., 7/2/2022 8:01:34 PM
The services was great and the prices in the insurances to.
Ming L., 7/1/2022 12:00:17 PM
Michale is professional
Kim H., 6/30/2022 7:34:09 PM
Quick, courteous service and saved me money!
Ashley L., 6/27/2022 9:43:53 AM
Collin's customer service honestly and the quote was great from Traveler's.
Shanna-kaye F., 6/25/2022 5:17:55 AM
Fast communication. Paid attention to what I wanted, and provided help.
Brian J., 6/22/2022 11:23:35 AM
Wonderful service
Leticia S., 6/21/2022 5:06:56 PM
Customer service
Carl W., 6/21/2022 11:37:57 AM
Keith Gordon did a great job!
Katie E., 6/20/2022 6:43:01 AM
Very happy with the prompt and courteous service.
Margie C., 6/18/2022 10:53:44 AM
Keith was very knowledgeable and helpful
Tiffany A., 6/17/2022 11:43:40 AM
Keith was very responsive, answered all of our questions, and had great customer service!
John D., 6/12/2022 8:27:10 AM
Price and customer service by Keith
Zachary L., 6/11/2022 9:29:06 AM
Michael is wonderful!
Andrew H., 6/10/2022 8:07:47 PM
great initial customer service and personal explanations on the policy
Michael F., 6/10/2022 11:33:14 AM
Customer Service, execution
Marlee C., 6/9/2022 5:21:42 PM
Michael was extremely helpful and was able to get us the lowest quote possible!
Christopher W., 6/9/2022 1:40:51 PM
great service!
Tiffani L., 6/8/2022 2:15:48 PM
Thanks for your help!
Justin E., 6/8/2022 12:18:02 PM
Excellent timely service
Jody E., 6/7/2022 11:56:57 AM
Cannot say enough great things about Collin Phaup. Such a personable and caring professional with a wide span of knowledge to assist me with both home and auto coverage.
Leslie D., 6/3/2022 2:07:52 PM
Obtaining the policy was quick and easy. Michael was very friendly and knowledgeable and took care of me.
Daniel S., 6/3/2022 2:06:31 PM
My only issue is they put my wife as the primary policy holder. This is making me do everything in her name. I am the one that usually takes care of all of this.
Manji O., 6/3/2022 2:02:06 PM
Prompt response, ease of service
Patrick A., 6/2/2022 1:40:44 PM
Keith is a rockstar! He made my insurance shopping experience so much easier. He also explained everything to me that I didn't understand.
Jesse S., 5/31/2022 3:11:22 PM
Easy to work with and great rates!
Kristen A., 5/29/2022 10:08:24 AM
Collin was patient and efficient. He showed that he understood that I had a less typical situation and worked after hours to get me taken care of. Very pleased with his services.
Tana J., 5/27/2022 2:22:29 PM
Fantastic service and easy to work with.
Susan K., 5/24/2022 11:53:52 AM
Keith was very knowledgeable and friendly. He was so easy to work with and found us a great policy.
Jenna D., 5/23/2022 2:33:26 PM
Y'all are awesome!
Bobby P., 5/22/2022 7:55:38 PM
Great quick service.
Christine M., 5/22/2022 8:49:41 AM
Keith is a proven professional that has made highly skilled recommendations and was quick to address my concerns as questions arose.
JaQuan J., 5/21/2022 11:29:10 AM
Michael was more than helpful answering any and all of my questions I had! He is a very great guy and really makes the process easy!
Amber W., 5/18/2022 11:33:19 AM
Keith was very personable and friendly and provided me fantastic customer service and quotes. It was all too good to pass up. It really felt like he cared and enjoys his job. The process was very straightforward and easy.
John B., 5/17/2022 11:14:35 AM
Mike Ashdown, solid sales rep, and thus a solid experience with this company.
Jordan J., 5/14/2022 11:20:20 PM
The speed of the process. Everything fell into place when i needed it too.
Whitney E., 5/13/2022 2:51:05 PM
Michael was very helpful and informative as I shopped for my first auto policy.
Bertha M., 5/11/2022 7:05:46 AM
Michael was knowledgeable and quite helpful with quick responses.
Larry O., 5/9/2022 10:15:08 PM
He met the price I thought was reasonable.
Adrea N., 5/9/2022 6:29:51 AM
Quick, efficient, and helpful!!
Brandon S., 5/7/2022 11:27:48 AM
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Ricki R., 5/6/2022 12:45:13 PM
Michael was extremely helpful and methodical in explaining our different coverages and options that would best suite my family and I! 10/10 will recommend to everyone needing insurance coverage to contact Michael and his team!
Stephen R., 5/6/2022 12:44:27 PM
Michael was extremely helpful and methodical in explaining our different coverages and options that would best suite my family and I! 10/10 will recommend to everyone needing insurance coverage to contact Michael and his team!
Haley S., 5/5/2022 11:16:54 AM
Michael went above and beyond finding me fantastic savings, he immediately responded to my many questions and explained things beautifully in terms I could understand. He made me feel confident in switching companies and took care of absolutely everything. He even had useful and professional contacts needed for inspections! Could not have asked for better service!
Dante M., 5/3/2022 7:27:23 PM
Keith was very helpful.
Julia D., 4/25/2022 2:02:34 PM
Professional
James T., 4/25/2022 7:44:40 AM
Jess made the process of purchasing insurance for my new home very easy, and I felt the work was meticulous and detailed. Much easier than shopping for insurance myself.
Jonathan W., 4/23/2022 11:54:52 AM
Great service!
Dena M., 4/23/2022 11:37:18 AM
Keith was fast and friendly. Thank you!
David S., 4/22/2022 2:23:44 PM
Jess was a tentative to my needs and there was no doubt Jess was working for me not himself.
William A., 4/21/2022 3:09:15 PM
good service, detailed with several policies.
JoAnn J., 4/21/2022 12:34:34 PM
Goal accomplished.
William O., 4/21/2022 11:49:50 AM
Keith is very easy to work with
Meghan J., 4/21/2022 11:49:18 AM
Ease of process, personable agent
Donja D., 4/19/2022 12:49:47 PM
Very professional way of taking care of business.
Nanette R., 4/15/2022 11:32:18 AM
Excellent customer service, knowledgeable and wanting the best for their clients!
Helen W., 4/13/2022 11:09:31 AM
Great service.
Jo M., 4/11/2022 11:49:26 AM
Collin and his team were great!
Brooklyn N., 4/10/2022 9:55:45 PM
Excellent customer service and extremely helpful.
Craig K., 4/9/2022 12:02:25 PM
Great service
Patricia J., 4/8/2022 11:17:04 AM
Very helpful and easy to work with
Brandy S., 4/8/2022 11:11:31 AM
He is awesome, responsive and great to work with
Jon C., 4/6/2022 6:01:41 PM
Happy with Jeff Martin and the company, and happy to recommend to my friends.
Tammie H., 4/6/2022 4:31:46 PM
I forgot to take care of my insurance renewal and when I remembered they got everything to me ASAP so my insurance would not lapse.
Daisy P., 4/5/2022 11:22:49 AM
Easy to work with and explained everything very well
Philip F., 4/4/2022 6:32:22 PM
Very helpful and courteous. Understanding about my limitations on digital issues. Saved me money.
Timothy B., 4/4/2022 6:01:50 PM
Keith has been very helpful transitioning over to other companies.
Kristin B., 3/30/2022 3:26:15 PM
Quick response time in finding a new insurance company policy for our home. Details in regards to what our policy covers.
Kalee L., 3/30/2022 1:18:39 PM
Sebastian was very quick to respond and quote, and he found me a great proce!
Patricia M., 3/30/2022 11:47:13 AM
Very good service
James S., 3/28/2022 3:35:20 PM
Keith was very helpful.
Nicolas M., 3/28/2022 11:11:18 AM
Jess was able to explain everything regarding my new insurance policy in detail and get me a better rate than I was paying.
Elizabeth C., 3/26/2022 3:04:22 PM
He was thorough, attentive and knowledgeable and quickly responded to questions and requests
Matthew P., 3/26/2022 5:50:22 AM
Called back when they said they would.. Great communication.
Jennifer A., 3/22/2022 5:07:12 PM
He did an awesome job!
Michael T., 3/22/2022 1:05:58 PM
Great customer service
Emily M., 3/22/2022 1:00:08 PM
Great customer service
Jenica L., 3/19/2022 7:42:47 AM
Collin and Keith reached out immediately and gathered all our information so they could find us the best quotes and coverage. They responded quickly and answered all our questions. Friendly. Professional. We will use Goosehead for years to come! Thank you both!
Stephen Y., 3/18/2022 9:49:32 PM
Helpful finding a better rate and explaining coverage.
Jenica L., 3/18/2022 11:26:34 AM
Collin and Keith got the information and quotes quickly to us. They had our best interest in mind throughout the process. I know if anything changes, they’ll be there to help us along the way. Great job, guys, and thank you!!
Reannan H., 3/17/2022 3:11:45 PM
He was available to answer our questions and fix any issues we had. Was very knowledgeable about our policy
Charles N., 3/15/2022 11:44:37 AM
I have already sent Collins information to two more potential clients due to how helpful he has been.
Charles N., 3/15/2022 11:43:30 AM
Collin was very helpful walking me through this process. I have already sent his information to two other potential clients.
Heidi F., 3/12/2022 6:15:37 PM
Michael was very professional and friendly and had the patience to answer my endless questions!
Joyce T., 3/9/2022 10:24:16 AM
very hellpful and easy to work with
Thomas C., 3/8/2022 5:21:56 PM
The salesman really made the process make sense to me.
Tabitha C., 3/8/2022 1:05:48 PM
Keith was very prompt with the reshop and did a great job including the endorsements I originally requested.
Amanda N., 3/7/2022 7:44:04 AM
Michael looked for the best rate he could get us in a timely manner without me even having to go to the office or talk on the phone! Super easy transaction!
Bryan S., 3/3/2022 1:48:55 PM
I adore this team. You’re on all my client referral lists. You make the process smooth and easy! Thank you
Stephen R., 3/1/2022 10:44:46 AM
Everything I stated as a need was immediately met.
Leanne W., 2/23/2022 10:22:46 AM
It was a great price
Roger D., 2/23/2022 10:13:24 AM
Detailed and thorough explanations of various issues of our combined home and auto policies.
Brendon T., 2/22/2022 4:06:46 PM
Great and quick service
Meghan T., 2/22/2022 4:05:49 PM
Great and quick service
Scott M., 2/22/2022 12:22:30 PM
Keith was very professional and responsive!
Paula G., 2/21/2022 9:53:50 AM
Collin is professional & courteous. He treats his clients as if you are the only one. I highly recommend his agency to anyone that wants the best service & rates.
Dan W., 2/18/2022 6:29:31 PM
Very very goo good service from Jess Martin
Paul R., 2/17/2022 10:08:59 AM
Prompt response time and knowledgeable,
Crystal D., 2/16/2022 1:08:28 PM
He was very helpful with all of my questions. He responded quickly and was extremely friendly as well.
Milton B., 2/16/2022 10:55:53 AM
Excellent service and attention to detail
Erin H., 2/15/2022 11:09:53 AM
easy to work with and no sales pressure
Tamra L., 2/14/2022 10:33:54 AM
Best cover letter I've ever seen and great interactions with the team
Lee R., 2/13/2022 8:07:44 AM
Collin and Keith are amazing to work with.
Karisu C., 2/11/2022 10:09:20 AM
Customer service was top notch!
Quincy F., 2/10/2022 7:44:59 PM
Things went smooth
Samantha P., 2/9/2022 7:12:16 PM
It was super easy on our part, we didn't have to do much more than Google Goosehead and fill out some information! Loved it!
Justin L., 2/9/2022 4:15:54 PM
Collin did a great job in walking through the process and helping me get the best insurance that fits my needs.
Bejoy T., 2/8/2022 11:40:08 AM
Steven L., 2/7/2022 2:06:39 PM
I always get great service from everyone at this group. Goodehead is really great to do business with.
John S., 2/5/2022 11:00:26 AM
Mike was extremely helpful and knowledgeable!
James E., 2/4/2022 4:18:51 PM
Great service!!!
Kristi M., 2/4/2022 4:18:17 PM
The experience was very easy and they were able to answer all of my questions and save me money. Excellent service!
Melody E., 2/3/2022 12:15:30 PM
Very Professional and he quickly found a policy that fits my needs, concerns.
Glenn H., 1/28/2022 1:07:43 PM
Jess Martin always provides above and beyond service. It's a pleasure working with Goosehead Insurance.
Zane B., 1/28/2022 10:43:16 AM
Good service
Zachary W., 1/26/2022 12:09:29 PM
Answered all questions, found best rate, willing to do what it takes to get it done.
Brianna B., 1/25/2022 5:50:49 PM
Michael was very helpful and very understanding. He not only found me a cheaper car insurance company but found a plan that had better coverage than the progressive policy we had for years.
Randall C., 1/23/2022 10:49:42 PM
Sebastian was amazing!!
Lori D., 1/22/2022 10:11:01 AM
Jess was very helpful
Brandon D., 1/22/2022 10:08:49 AM
Jess was very helpful. The quote I was given saved me about $400/year.
Sherry P., 1/21/2022 5:52:30 PM
Great customer service and very knowledgeable agent
Katherine C., 1/20/2022 5:33:02 PM
Phenomenal service great agent
Stephen E., 1/20/2022 1:42:19 PM
Great communication, fast replies and good pricing.
Leonardo G., 1/19/2022 12:41:21 PM
Keith was great, and very easy to communicate with . The score in recommending Goosehead insurance to others was low, due to having issues with communication with other agents about home Insurance and etc. But Keith was great, best agent so far.
Nels B., 1/19/2022 11:34:50 AM
He spent the tike needed to save me $2000 a year. I was not an easy project and he helped me more than I expected. I'm very thankful
Susan S., 1/13/2022 5:26:36 PM
Jess has always taken the time to help me with any questions I have had.
Micah L., 1/11/2022 4:16:20 PM
Jess has been great! He got us what we needed quickly and for a great price.
Lawrence N., 1/11/2022 1:22:14 PM
Extremely responsive! My questions were answered promptly, quotes were delivered very quickly, and my agent even stayed in the office late to accommodate my schedule.
Rebekah J., 1/10/2022 12:59:02 PM
Did an amazing job!
Kenneth N., 1/7/2022 10:49:05 AM
Great service
Lori T., 1/5/2022 11:28:35 AM
Keith Gordon was fantastic to work with.
James T., 1/5/2022 11:26:52 AM
Keith Gordon was fantastic.
Katherine D., 12/31/2021 11:27:00 AM
He was very quick and helpful getting my renters insurance set up!
Pamela M., 12/31/2021 10:35:10 AM
Keith was quick to respond to my call and searched for my best options for insurance.
Jeffrey S., 12/29/2021 12:48:37 PM
Michael was great, he listened to my needs and found something that worked. He went out of his way to make adjustments that I asked for and was quick with responses and answers when I needed it.
Arlin W., 12/29/2021 12:24:21 PM
Very professional
Judy G., 12/29/2021 12:23:24 PM
Very professional
Jessica T., 12/27/2021 3:11:13 PM
Jess was patient, responsive, knowledgeable, and extremely helpful.
Scott S., 12/27/2021 9:15:14 AM
Quick and friendly assistance.
Mary A., 12/21/2021 12:20:34 PM
Most helpful and got back to us quickly
Thomas C., 12/17/2021 12:38:07 PM
He’s the best insurance agent this side of the Mississippi
Megan R., 12/17/2021 4:20:40 AM
They are proactive and reshopped my insurance for better rates without me asking!
Joni L., 12/15/2021 8:01:51 PM
Great communication
Marshall H., 12/14/2021 4:58:24 PM
Jess was very responsive and explained all questions I had.
Randy C., 12/14/2021 11:28:49 AM
Keith Gordon listened to which coverages I wanted and tailored the policy accordingly. He also chose the coverage amount necessary to rebuild the house but not the land (because the land is still there if the house gets destroyed). In other words, he didn’t recommend more coverage than I needed. He seemed knowledgeable and was pleasant to talk to.
Nikki A., 12/14/2021 10:08:06 AM
Quick service, easy
Linda M., 12/13/2021 10:48:25 AM
We explained to our agent (Keith Gordon) that we wanted our home and vehicles covered with good insurance. He listened to our needs and we feel protected with Goosehead/Safeco insurance.
David W., 12/13/2021 10:44:35 AM
We explained to our agent (Keith Gordon) that we wanted our home and vehicles covered with good insurance and he listened to our needs. I feel like we are well protected with Goosehead/Safeco insurance.
Margaret S., 12/2/2021 2:30:02 PM
Very helpful, patient and thorough
Lorenda B., 12/2/2021 12:23:52 PM
Friendly, knowledgeable, prompt
Lorenda B., 12/2/2021 12:22:45 PM
Friendly ,knowledgeable, prompt
Jay G., 11/30/2021 2:24:43 PM
Good service and results
Charmin L., 11/29/2021 12:22:48 PM
VERY HELPFUL ON A VERY SHORT NOTICE TO GET MY NEW HOME COVERED.
Heather R., 11/24/2021 11:21:20 AM
They communicated well and quickly to get our quote for our new home.
Heather R., 11/24/2021 11:20:49 AM
They communicated and well and quickly to get my quote and move forward with our new home.
Maryann H., 11/19/2021 10:36:16 PM
Knowledgeable
Rodney S., 11/19/2021 7:12:41 PM
Superior customer service
Carla T., 11/16/2021 5:40:03 PM
The knowledge you had and it was the best bang for my buck.
Aaron C., 11/13/2021 11:31:02 AM
Michael was extremely helpful. He is very calm and patient so I never felt pressured to buy anything. He gave me time to shop around and would check in from time to time to see if needed anything. Great service and great prices.
Amanda L., 11/13/2021 11:27:57 AM
Super easy, communicated well and timely, great overall service.
Joan S., 11/11/2021 10:31:21 AM
Sebastian was very competent and professional. He gave me comfort with his knowledge and kindness
Christopher H., 11/9/2021 11:42:49 AM
Keith made quick work of getting me a very reasonable quote for home and auto insurance.
Cesar S., 11/9/2021 11:24:35 AM
How easy the process was!
Diana S., 11/9/2021 11:05:23 AM
How easy the process was!
Jerry H., 11/7/2021 11:42:44 AM
Excellent customer service and pricing
Allyson L., 11/7/2021 10:31:17 AM
Keith was extremely helpful.
Dillion L., 11/7/2021 10:21:58 AM
Great customer service and timely response to our search for a better options for all of our current homeowners and auto insurance.
Dennis D., 11/4/2021 12:46:31 PM
Great service
Cecily A., 11/4/2021 11:14:32 AM
Fast and efficiently gave me all information I requested.
Jason M., 10/28/2021 11:07:22 AM
Agent's efficiency,knowledge, and professionalism of making a P&C change.
Victoria A., 10/25/2021 7:18:02 AM
I received great communication, and timely follow ups through out the process. I felt very confident that I was getting a good value for the policy I selected and will certainly recommend Collin and his team to family and friends.
Michael N., 10/24/2021 8:38:58 PM
N/A
Roxanna R., 10/23/2021 11:37:28 AM
Great service
Thomas C., 10/22/2021 12:16:10 PM
Overall a very easy to the point factual experience, that saved us money and got us coverage we didn't have prior. Thank you Michael for your expert help during this change over. Wouldn't have done it without you.
Horace S., 10/19/2021 6:26:53 PM
Excellent customer service and very knowledgeable!
Tamela A., 10/19/2021 6:25:38 PM
Excellent customer service
Hetty R., 10/19/2021 5:14:40 AM
Thank you Mr. Collin Phaup for helping us to get a home insurance for our new home. He is Professional, helpful, and informative. We got all information we need before decided to purchase this home insurance.
Craig S., 10/17/2021 5:12:59 PM
Collin exceeded my expectations. He is courteous, timely and effective.
Stephen J., 10/16/2021 11:08:54 AM
Personable. Professional . Delivered as promised. It was nice to deal with a rep that answered his phone then followed up the same day on what he promised great stuff
Jesse H., 10/15/2021 6:10:52 PM
Collin is very in tuned to details and your needs..
Kelsey J., 10/15/2021 2:16:59 PM
Always quick and polite service and they can always find me what I’m wanting within my budget.
Robert S., 10/14/2021 11:08:23 AM
Excellent customer service, responsive, good value
Linda M., 10/9/2021 6:48:02 PM
Excellent and easy to work with
Andrew R., 10/7/2021 11:11:37 AM
Great, informed service.
Justin M., 10/6/2021 12:11:43 PM
Collin is very personable and easy to work with. He listened to exactly what I needed and made it happen very quickly. I should have had an insurance agent a lot earlier in life. Thank you!
James R., 10/3/2021 11:09:48 AM
Friendly, fast service. Great rate
Susan R., 9/30/2021 11:11:30 AM
ease of service and value for our dollar
Thomas L., 9/28/2021 6:40:25 PM
So far you were able to take care of my needs
Evette L., 9/27/2021 4:52:45 PM
Jess got me cheaper payments
Neil H., 9/27/2021 2:43:37 PM
Great, quick service!
James L., 9/26/2021 4:15:11 PM
The service I received from Collin
Kyle P., 9/23/2021 3:16:33 PM
Easy to work with. Understood my needs and provided a competitive price quote.
Gregory M., 9/22/2021 4:38:38 PM
He was a nice guy got us great rates and explained everything
Gregory E., 9/21/2021 12:14:13 PM
Collin was very responsive to my needs and very professional. He got me what I needed very quickly!
Juan J., 9/19/2021 11:39:24 AM
Our agent was very helpful and patient with us.
Faith K., 9/18/2021 8:18:33 PM
The agent was professional
Hunter E., 9/18/2021 11:57:40 AM
Great customer service.
Mary K., 9/17/2021 10:02:36 AM
Collin was very helpful.
Kandice P., 9/15/2021 8:48:15 PM
I’ve been using them for years! Always wonderful!
Simon W., 9/14/2021 11:33:39 AM
Great explanation of benefits!
Sherry W., 9/13/2021 4:30:14 PM
Keith was very helpful and informative.
Jamin J., 9/11/2021 11:08:55 AM
Great response time, excellent pricing on our homeowners insurance, and a very kind account rep!
Darlene F., 9/8/2021 5:18:10 PM
Jess filled out the forms over the phone, was friendly, & knowledgeable. Also, his company came highly recommended.
Johanna E., 9/8/2021 4:53:43 PM
Keith Gordon sent me a very detailed home owner's insurance quote which was accompanied by a letter in which he pointed out the pros of having my house also insured by Safeco. His writing made it easy for me to select and buy the Safeco insurance policy he had offered.
Velvette D., 9/8/2021 3:40:01 PM
Efficient response to request and professionalism
James D., 9/5/2021 1:35:19 PM
My experience working with Collen to obtain homeowners insurance on our new home purchase was excellent. He made the process quick and easy. I had been working with my prior carrier for our insurance needs and after 45 minutes of answering construction questions the rate quoted was astronomical. I was referred to Collin by my realtor. Collin was able to get the details of our new home in much less time, found a carrier for an amount 25% less than my prior carrier. He got the insurance set up for the close of new home. I highly recommend him for your insurance needs!
Ashley K., 9/4/2021 11:14:38 AM
I gave this score for several reasons. Keith was very professional to say the least and beyond met my expectations. I have already began to refer family and friends his way!
Tiffany W., 9/3/2021 12:10:14 PM
Super fast and friendly service!
Sheri L., 9/1/2021 5:44:19 PM
Collin has been extremely helpful and informative through the entire process.
Holly C., 9/1/2021 2:11:12 PM
Jesse is so helpful and easy to get ahold of!
Tony H., 8/31/2021 12:24:12 PM
Collin always goes above and beyond .. Best customer service period.
David L., 8/27/2021 12:14:57 PM
Ewa H., 8/21/2021 12:04:06 PM
Found us a really good insurance bundle for a great price.
Dora A., 8/18/2021 12:00:32 PM
I love dealing with Cole Phaub.
Rodolfo L., 8/17/2021 11:08:10 AM
Excellent service and quick response.
Rodolfo L., 8/16/2021 3:07:03 PM
Very satisfied with the process and rate.
Clinton J., 8/16/2021 12:33:59 PM
I've always had an amazing experience with Goosehead and Keith went above and beyond.
Sharon R., 8/13/2021 5:22:46 PM
Fast and friendly service
Rebekah W., 8/13/2021 2:16:33 PM
Excellent service from Keith Gordon. I needed last minute, fast help and he was on it! Professional and friendly. Happy to call him my new insurance agent from here on forward.
Kimberly C., 8/13/2021 12:12:57 PM
Sebastian was very helpful and prompt. He answered all my questions and I was able to switch immediately.
James L., 8/11/2021 11:16:49 AM
Jess was easy to work with.
Karen S., 8/8/2021 1:24:00 PM
Friendly. Efficient. Competitive.
Criscynthia R., 8/7/2021 11:15:51 AM
Collin was extremely helpful in answering our questions and helping my compare the new policy to our old provider. Thank you!
Sebastian B., 8/7/2021 12:49:24 AM
Great experience.
William S., 8/6/2021 2:09:31 PM
I've always felt that Goosehead was there to assist me with my insurance. Wouldn't consider changing!
Jon M., 8/6/2021 11:43:57 AM
Competitive offer and great customer service
Connie L., 8/5/2021 10:29:09 AM
Colin has been friendly, knowledgeable and easy to work with
Roger D., 8/5/2021 9:15:55 AM
Colin Phaup took time to explain the options and coverage and made it easy for us to change insurance carriers.
Kaicee C., 8/3/2021 12:47:43 PM
Kevin is awesome. Give that man a raise.
Lynne B., 7/31/2021 4:02:38 PM
Sebastian's kind voice and thorough information.
Thomas M., 7/30/2021 12:53:55 PM
Just started the use, no reason not yet. Hope it remains good
Trevor G., 7/28/2021 11:50:33 AM
Had excellent customer service, Keith was extremely helpful, communicated each step clearly and explained everything completely.
Jonathan G., 7/26/2021 11:20:42 AM
Collin was very thorough and detailed with his responses. I work with a number of insurance companies and agents in my field, his service puts them to shame. I highly recommend Collin and his team!
Matthew M., 7/23/2021 8:35:54 PM
Great customer service.
Richard A., 7/22/2021 11:56:43 AM
Colin is very open and honest in his approach to insurance and does everything he can to help get the best deal for the needs. Great guy to talk to.
Tina K., 7/21/2021 11:36:14 AM
Great experience all the way!!
Rhonda S., 7/19/2021 10:45:40 AM
Great customer service, very knowledgeable, answered all questions, timely response, and very polite and respectful.
Michael M., 7/17/2021 4:08:51 PM
Perfect.
Kristen M., 7/15/2021 11:47:38 AM
Collin is the best. He’s very thorough and has so much knowledge and answered every question I had.
David L., 7/15/2021 11:35:15 AM
Prompt and courteous service
Charles D., 7/14/2021 11:27:48 AM
Jess came highly recommended
Laura L., 7/13/2021 12:20:16 PM
Customer service
Michael J., 7/12/2021 11:05:25 AM
Everything went so very smooth and information needed was given
Joshua H., 7/12/2021 10:15:10 AM
Excellent customer service from Keith Gordon
Kevin S., 7/9/2021 3:43:09 PM
Great service from Collin
Ruth K., 7/8/2021 1:02:04 PM
Collin is awesome, he is very helpful, goes the extra mile!
Katie E., 7/6/2021 6:33:06 AM
My concerns were addressed quickly.
Wilberto C., 7/5/2021 7:48:42 AM
Keith was excellent and helped us with everything we needed.
Lee A., 7/4/2021 1:08:44 PM
Fast, quick and informative
April O., 7/2/2021 11:21:32 AM
We always get excellent service and they always shop for the best rates.
Michelle C., 7/1/2021 4:49:24 PM
Jess was quick to respond, explained everything thoroughly and was extremely helpful!
Jay C., 6/30/2021 11:20:10 AM
Keith Gordon is quick, explains things well, and finds the best prices!
Dan H., 6/29/2021 11:53:30 AM
Excellent Customer Service
Ryan S., 6/29/2021 10:04:04 AM
promptness and courteous disposition
Annie L., 6/28/2021 4:20:02 PM
Promptness and thoroughness of service
Debra L., 6/25/2021 11:06:29 AM
Sebastian was very efficient and excellent at his job.
Mary W., 6/23/2021 2:11:50 PM
A truly wonderful and thorough explanatory email from Keith made our decision to switch carriers easy.
Geodi P., 6/17/2021 1:20:16 PM
Jess was very responsive and handled my insurance policy immediately. Excellent customer service!
Marian C., 6/16/2021 8:02:53 PM
Great communication
Alan C., 6/16/2021 8:02:12 PM
Great communication
Jaime D., 6/9/2021 1:36:34 PM
They did everything
Bobby D., 6/8/2021 8:20:47 AM
Collin was very prompt in answering my call and obtained insurance for me as needed. It is a small policy with small business, but he has my other insurance needs on his books already.
Mark H., 5/31/2021 6:47:38 PM
great customer service and follow up
John D., 5/28/2021 10:46:14 AM
Keith helped us save quite a bit on our auto policy and a little on the home policy too. Very personable & easy to work with.
Luis A., 5/28/2021 8:19:53 AM
Great, fast, reliable service
Steven C., 5/27/2021 11:38:29 AM
Jess was very helpful and easy to work with.
Gayle P., 5/27/2021 6:27:18 AM
customer service, savings on insurance from previous company used, information provided regarding details of options
Cheryl H., 5/25/2021 2:21:38 PM
Good information, prompt service, good rate
Zackery S., 5/24/2021 9:09:01 PM
Collin is an exceptional agent!
Nicole B., 5/24/2021 11:28:52 AM
Collin was great! Super helpful and knowledgeable and made the entire process very easy!
Megan S., 5/22/2021 8:17:30 PM
Collin is super good at his job!
Heather E., 5/22/2021 1:59:27 PM
Collin was excellent! Informative and kind! Great overall experience. Thank you!
Klayton R., 5/21/2021 2:47:25 PM
Collin is a terrific agent!
Norman E., 5/19/2021 2:21:11 PM
Great customer service
Joseph J., 5/19/2021 11:09:50 AM
Great job
Rachel C., 5/18/2021 11:04:52 AM
because it was super easy and Keith was very helpful
Allison B., 5/16/2021 7:09:53 PM
We were provided a lot of information to make an informed decision.
Cleo M., 5/14/2021 4:08:08 PM
Sebastian was very detailed with the email my husband and I received from him with all the great choices we would receive from having y'all as our home insurance company!!
Joshua R., 5/12/2021 11:20:24 AM
Excellent communication! Any question or uncertainty I had was quickly remedied.
Dawn A., 5/10/2021 6:12:22 PM
Got back to me quickly and was a nice person
Kirk H., 5/10/2021 1:06:22 PM
excellent service
Jennifer T., 5/10/2021 9:08:20 AM
Everything went very smoothly and I am saving a lot of money!
Jeffrey H., 5/6/2021 5:45:37 PM
The representative was outgoing, knowledgeable and. very positive.
Heather T., 5/5/2021 5:39:16 PM
Keith was very helpful and answered all my questions.
Robin S., 5/3/2021 4:54:34 PM
Keith Gordon
Kirk H., 5/3/2021 3:56:20 PM
Great service, very helpful
Annabella C., 5/3/2021 1:23:08 PM
Good service, good rates.
James T., 5/1/2021 12:05:10 PM
Sebastian gave my wife and I a great quote and took the time to explain the benefit of each coverage.
Terry L., 4/30/2021 3:11:56 PM
Have known Collin Phaup for years and finally got around to switching. Saved over $6000 and had the best service ever. Simply the best there is for my insurance needs.
Rebecca L., 4/29/2021 2:48:06 PM
The level of professionalism and attention to detail was top notch. I’m so grateful Sebastian took care of my wife and I.
Pablo B., 4/28/2021 2:41:18 PM
Keith was quick and got good quotes.
Donald R., 4/28/2021 2:14:28 PM
Amazing customer service. Great local insurance company , always available.
Kimberely D., 4/26/2021 11:06:56 AM
Keith was very helpful and patient. He went above and beyond when I was having issues with the Go Insurance app.
Jane C., 4/25/2021 3:42:37 PM
Satisfied
Edgar V., 4/25/2021 9:22:52 AM
Great customer service and very affordable
Emily S., 4/18/2021 3:33:15 PM
Collin was so helpful and gave so much detail to help make the transition to a new company a breeze. He outlined all the policy coverage amounts and specifics in a way that made the change comfortable and seamless. Great service!! Thank you so much!
Richard H., 4/16/2021 9:55:04 PM
good communication, detailed information for comparison, competitive prices
Pamela M., 4/16/2021 2:42:47 PM
Very nice people and awesome service! Helped me to achieve my goal!
Cameron F., 4/16/2021 11:15:29 AM
Great Communication, Great Premium.
Melissa T., 4/14/2021 7:40:50 AM
Collin responded quickly and accurately to meet my insurance needs. He was friendly, helpful, and reassuring when reviewing the policies.
Matthew J., 4/10/2021 7:52:47 PM
awesome customer service
Victoria J., 4/10/2021 7:41:17 PM
The response time and customer service is above and beyond what we have had in years.
Madelyn Z., 4/4/2021 4:19:26 PM
Collin carefully listened to all of my questions and concerns about buying home insurance for the first time, and answered all of my questions well. He was great to talk with!
Kevin J., 4/2/2021 11:40:05 AM
Great value vs cost and excellent customer service
Haley E., 4/2/2021 11:07:04 AM
Wonderful customer service, very helpful
Sylvia T., 4/1/2021 8:05:18 PM
I have had very good experiences with this company
Brett E., 3/30/2021 1:07:26 PM
1) Timely responses to my emails, 2) was patient and did not push me to make a decision or select a particular product and 3) provided detailed instructions which made it clear and easy to make the change in policies
Corrine W., 3/24/2021 10:47:08 PM
Jess followed up with me, answered my questions and was incredibly patient with my ignorance.
Neal N., 3/23/2021 7:12:18 PM
Came highly recommended, will need a little more time and interaction to provide higher score on referral.
Chastity C., 3/23/2021 11:05:25 AM
Prompt service, EXCELLENT communication
Ronald B., 3/20/2021 4:56:03 PM
Our agent is a real insurance professional and worked with us to provide the best option to meet our insurance needs
Nana A., 3/20/2021 11:19:12 AM
I had a wonderful experience with the Collin.
Karen H., 3/19/2021 9:25:23 AM
The Staff are all amazing and provide beyond excellent customer service. They always take the time to answer all our questions and truly care about their clients.
Charlee R., 3/17/2021 12:04:15 PM
Swift response good rates kind professional presence
Nicholette M., 3/17/2021 11:47:19 AM
Collin was very responsive to all of my questions, very knowledgeable about the differences in and benefits of various coverages, and was able to explain them in a way that felt personable rather than textbook. Thanks, Collin!
James W., 3/12/2021 7:46:13 PM
Colin saved me $3,000 on my home and auto insurance the first year I switched over!
Mark A., 3/12/2021 6:09:23 PM
I got the service I needed
Kim C., 3/11/2021 10:39:03 AM
Friendly and knowledgeable service
Amy S., 3/10/2021 9:31:59 PM
Keith was informative and knowledgable and completely patient throughout the process.
Lisa C., 3/8/2021 8:16:49 AM
Good service and rates
Dave C., 3/4/2021 3:10:54 PM
Primarily because of the hospitality and expediency that the agent provided me with securing a homeowners policy.
Matthew A., 3/4/2021 10:25:59 AM
All questions have been met with prompt and helpful replies.
Alessandro A., 3/2/2021 10:21:08 AM
Great Service
Mark R., 3/1/2021 8:23:12 AM
Collin did a great job!
Heather R., 3/1/2021 8:22:20 AM
My needs were listened to and acted on in a very friendly but professional way. A pleasure working with Collin.
Lonnie R., 2/28/2021 10:11:10 AM
Collin was professional and attentive
Fonda L., 2/27/2021 1:16:09 PM
Sebastian was very efficient, answered my questions and gave me different quotes and options then got my insurance binder to lender quickly
Glenn H., 2/26/2021 3:28:44 PM
Jess always provides above and beyond service. This year, he also helped us save $517 in premium savings. What's not to like about that! And I was able to pay for the premiums right over the phone with a credit card. We love Goosehead Insurance in Tyler. They have a great value for serving their customers and their communication is excellent.
Elijah P., 2/26/2021 1:23:39 PM
Collin was absolutely amazing to work with. He notice my urgent need and made it his priority. He also explained things that I didn’t really understand in the past when dealing with insurance agents at some other companies.
David H., 2/26/2021 1:20:26 PM
Different rates & customer service
Jeffrey E., 2/23/2021 5:46:34 PM
Jess was awesome! So responsive. Rates were great too.
Marvin F., 2/20/2021 4:53:07 PM
Jess did a great job
Sharon B., 2/19/2021 11:38:57 AM
Very informative & helpful information.
Joseph A., 2/18/2021 11:04:44 AM
Jess and the whole team at goose head are always knowledgeable and willing to help
Laura F., 2/17/2021 1:50:47 PM
Exceptional service as always!
Turker O., 2/16/2021 7:32:25 PM
Very efficient, fast help.
Kathryn A., 2/16/2021 6:12:56 PM
Collin went above and beyond to ensure that we had everything we needed and were happy with what we were getting. His response time is excellent as is his ability to communicate and respond effectively.
Jennifer D., 2/15/2021 12:28:48 PM
Collin has been so helpful in finding us a home insurance policy!
Milton B., 2/11/2021 5:57:13 PM
Jess really surprised me with how quickly he could save me several hundred bucks! And very personable.
Donald W., 2/10/2021 10:08:15 AM
Goosehead has always been a tremendous help and provided me with excellent service!
Thomas P., 2/4/2021 12:03:12 PM
I was satisfied with their response to my need.
Sheri H., 2/3/2021 1:02:09 PM
customer service
Robbey H., 2/2/2021 7:15:40 PM
Great service and professionalism
David A., 2/2/2021 10:27:43 AM
Customer service, very knowledgeable and rates.
Mallory L., 2/2/2021 10:04:32 AM
Great experience over the phone
Richard A., 1/30/2021 2:50:36 PM
They were great and discussed a number of options with us!
Claudia H., 1/30/2021 2:49:45 PM
I’ve been working with Goosehead professionally for years and I finally got to use them personally!
Christine F., 1/29/2021 11:10:46 AM
Responded to my concerns in a very timely manner and helped to lower my costs as requested.
John P., 1/27/2021 10:37:16 AM
Collin helped tremendously with correcting an error in Flood cert that lender had submitted. Extremely happy that I picked him as my agent.
Roy J., 1/26/2021 10:40:24 AM
Has gone above and beyond to make sure I am satisfied. Top notch customer service.
Lee R., 1/25/2021 5:29:17 PM
This team gives amazing service
Jose I., 1/22/2021 10:28:50 PM
always responsive and caring.
George H., 1/19/2021 10:06:58 AM
Very quick and easy
Tonya S., 1/19/2021 10:05:30 AM
Cause everything was very easy and quick
Shelly B., 1/18/2021 2:02:54 PM
Jess was very easy to talk to and saved us money. He was patient with our slow decision making process.
Lisa T., 1/17/2021 8:58:07 AM
Jess is friendly and efficient. And got me the best possible rate.
Ayesha G., 1/16/2021 10:51:18 AM
Excellent service
James K., 1/15/2021 1:08:36 PM
Because I just answered the questions!
Donald S., 1/15/2021 12:05:35 PM
I always receive a timely response and great customer service!
Keith A., 1/15/2021 10:05:20 AM
Great and simple process!
Christopher T., 1/14/2021 11:45:43 AM
Collins greas customer service
Calvin G., 1/11/2021 11:41:07 AM
good job
Michael T., 1/9/2021 3:12:49 PM
Collin Phaup was very nice and helpful and very Knowledgable about everything.
Alberta G., 1/8/2021 10:04:49 AM
He explained everything very thoroughly and made sure we understand the coverages completely.
Martin L., 1/7/2021 7:30:27 PM
Mr. Bowlden was very helpful in explaining the different policies that were available and the rates that apply to my current insurance
Mandy G., 1/7/2021 10:10:10 AM
Collin is the best! If you aren’t using Collin Phaup and his team at Goosehead Phaup agency... then what is taking you so long? Top notch costumer service, quick to answer questions and you know by using them that you are supporting local families.
Colen W., 12/30/2020 10:26:32 AM
quick response to my request, answered all my questions/concenrs about specific coverage details.
Elizabeth A., 12/26/2020 11:54:27 AM
Changing home insurance was a smooth transaction.
Sebastian B., 12/23/2020 2:06:01 PM
Melinda W., 12/20/2020 12:46:54 PM
Great customer service and we saved money
Michael W., 12/18/2020 11:42:11 AM
Great customer service!
Ryan T., 12/18/2020 11:04:37 AM
Collin
Walter S., 12/18/2020 10:33:21 AM
Sebastian was so very helpful, and quickly sent a quote. He answered all my questions and I like the fact that it was quick and efficient.
Linda G., 12/16/2020 1:50:49 PM
Sebastian was extremely fast with getting me quotes and setting up the policy for me. Appreciate doing business with him and will again.
Daniel L., 12/16/2020 10:32:24 AM
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Bonnie J., 12/14/2020 11:15:17 PM
Excellent professional service.
Matthew B., 12/10/2020 10:48:54 AM
Collin did an awesome job identifying a great policy at an affordable premium and he effectively communicated why the chosen policy was the better deal.
Ronald D., 12/10/2020 8:07:59 AM
Collin succeeded in obtaining a lower home rate owner insurance policy for me.
Stephanie S., 12/7/2020 2:35:03 PM
COLLIN was great and addressing every single need and question that I had. He was very patient and made sure I understood everything before we advanced. I would highly recommend goosehead insurance.
Charisse D., 12/5/2020 12:46:11 PM
Excellent customer service, Collin phaup made it super easy and he was so quick to get a quote for me and get my policy started easily . Would recommend gooseheAd to everyone I sell homes to for sure !
Nicole S., 12/4/2020 4:06:48 PM
Collin is phenomenal! He is attentive to my needs and wants, and provides so much more value than just cost effective policy options. He quick to respond and had me under the Goosehead wings in less than a week!
Erica C., 12/2/2020 10:22:16 AM
Customer service is amazing!
Kevin P., 12/2/2020 10:09:59 AM
Jess was an excellent agent. In fact, I initially called to speak with another agent, but Jess fielded the call and was amazing.
Brenda G., 11/22/2020 1:00:40 PM
Professional, courteous and helpful.
Richard D., 11/21/2020 3:54:26 PM
Saved me alot af money
Karin H., 11/21/2020 10:29:58 AM
Collin is amazing. The level of customer service and care is simply unparalleled in this industry. He is trustworthy, patient, calm, knowledgeable and sincere. He gave me several options and explained each one. He took the time to answer all my questions and did not make me feel pressured. I highly recommend Goosehead and Mr. Phaup!
Christina P., 11/19/2020 6:15:09 PM
Collin made the process so easy and painless
Abdelrazig S., 11/18/2020 7:55:28 AM
Started well with a very supportive agent, Mr. phaup. Still can’t tell for sure if this score is fairly given until policy is effective and some experience is built
Mary B., 11/17/2020 10:57:05 AM
Exceptional Service and Detail to my request for quote.
Roger G., 11/16/2020 10:27:56 PM
they were very helpful
Charles W., 11/16/2020 3:39:45 PM
There was an issue that arose without us knowing about it. Jess took care of the work and put our minds to ease with the situation. Thank you, Jess!!
Silvana M., 11/15/2020 10:09:38 AM
Prompt, courteous, professional service.
Crystal S., 11/10/2020 1:33:38 PM
Jess is always very helpful in finding us the best rates and coverage and explaining the policies. He is also very diligent in responding to requests when we need to make changes.
David M., 11/10/2020 10:33:24 AM
Jess got the coverage I wanted for an better price that I was looking for.
Tyson D., 11/9/2020 7:19:44 PM
Sebastian was very helpful and patient with the many questions that I had and I really appreciate.
Christopher C., 11/8/2020 12:42:27 PM
Helped us to see what we needed for what we were buying, not over selling a policy. Thank you
Jana F., 11/7/2020 10:11:32 AM
Good rate, everything was explained.
Taylor A., 11/7/2020 12:22:16 AM
Very informative and pleasant
Jacqueline C., 11/5/2020 10:08:12 AM
Everything was easy and Sebastian was responsive and very helpful!
Shellie B., 11/3/2020 3:14:19 PM
I like to be informed on what my money is going towards. I want to know in detail that no matter what I am covered. I appreciate the calls and emails. Very professional and I will try and spread the word about your service. Thank you.
Hilary B., 11/3/2020 11:25:04 AM
Simple and well explained
Edward K., 11/1/2020 6:37:55 PM
Price and customer service.
Justin A., 10/31/2020 12:52:34 PM
Jess is an extremely thorough, helpful, and caring agent. He made sure to meet our families needs and was always willing to get us answers quickly. You made this painless and simple! Thank you!
Tyler C., 10/30/2020 11:47:03 AM
Excellent service
David L., 10/29/2020 7:10:20 AM
Jess was incredibly available for my follow-up questions. Text is my preferred method of communication for ease/speed, and he responded quickly and knowledgeably. I had a lot of questions about each policy, and I feel confident in the choices we made. Thanks!
Harold S., 10/26/2020 4:04:04 PM
I don’t often discuss insurance with family, friends or colleagues.
Kelly M., 10/26/2020 11:07:11 AM
Awesome customer service!
Carl M., 10/26/2020 11:06:44 AM
Great customer service and very competitive pricing.
Mark H., 10/25/2020 1:16:06 PM
It is
Mark R., 10/22/2020 8:15:03 PM
Provided professional service with exceptional rates for home and auto, and did it quickly!
Sammie W., 10/19/2020 7:23:54 PM
Excellent service
Sandra G., 10/17/2020 5:55:38 PM
You are always on top of your game!
Martin D., 10/15/2020 10:18:46 PM
Jess as been very responsive and informative
Gary C., 10/14/2020 1:22:37 PM
Quick response
Clinton M., 10/13/2020 11:05:43 AM
Very helpful and explains everything going on in the process
Ronald C., 10/11/2020 1:54:31 PM
We are moving to the area from AZ and Goose head was recommended to us by our realtor. We were looking forward to having a local agent to care for our needs Instead of an unknown and different person every time we contacted our carrier. Jess was kind, understanding and efficient, knowing what we needed to provide to our lender and also in providing a comprehensive and well priced package that we were happy with.
Sarah K., 10/10/2020 12:55:37 PM
Wow, what great customer service. Sebastian was easy to work with and made it an excellent experience.
Trisha L., 10/9/2020 11:18:33 AM
Great reputation and very professional
Brian W., 10/8/2020 11:20:05 AM
Jess is accessible, responsive, and incredibly professional. We are thrilled with his level of customer service and look forward to a long lasting relationship with Jess and your firm.
Jay S., 10/5/2020 10:45:55 AM
Yes
Christina F., 10/4/2020 1:21:49 PM
Quick, easy, and friendly service
Gabrielle C., 10/2/2020 11:07:41 AM
Easy to deal with, Didn't take as long as doing it online does.
Timothy G., 10/1/2020 4:27:27 PM
Great service! Had a reasonable quote in a timely matter..
Megan F., 10/1/2020 11:57:51 AM
Service was very quick and prompt. I was given the best option possible and excellent customer service.
Randall D., 9/26/2020 11:44:18 AM
I always tell the truth!
Patricia A., 9/26/2020 11:06:47 AM
Collin Phaup has gone out of his way to provide comprehensive, professional, and prompt service during my recent home purchase.
Johnny H., 9/25/2020 9:33:30 PM
He was good at his job
Casey L., 9/25/2020 1:37:40 PM
Collin was very helpful and provided quick service.
Kyle J., 9/25/2020 8:31:07 AM
I asked for a renewal quote. I received a prompt response about the requote queue and what to expect for a timeline. I then received an email with a new quote, info about the new company, and documents to sign as soon as we accepted. Prompt, clear, efficient service!
Analee J., 9/24/2020 11:38:02 AM
Price and Service are good
LeAnn H., 9/22/2020 6:04:27 PM
Re-shop homeowners
Joshua I., 9/22/2020 9:41:24 AM
Great responses
Candace G., 9/18/2020 1:31:02 PM
Sebastian went above and beyond to help me find vehicle and homeowners insurance. He was very patient and had great response time. Plus he saved me tons of $$$
Jeremy B., 9/18/2020 12:01:14 PM
Easy to deal with. Clear communication.
The E., 9/17/2020 3:35:06 PM
Customer service, Jess is awesome!
Evette L., 9/16/2020 12:51:30 AM
Saved us a lot.
Donna J., 9/15/2020 12:15:36 PM
Great customer service.
Timothy V., 9/14/2020 12:06:45 PM
Customer service excellence!
Brian D., 9/11/2020 11:36:40 AM
Best price, straight to the point, stayed after hours to get me insured.
Chona L., 9/11/2020 7:18:38 AM
Good to transact with
Mitchell R., 9/6/2020 2:18:32 PM
Sebastian was awesome. He answered every question I had and gave great customer service!
Cary R., 9/5/2020 11:12:06 AM
He’s very polite and knowledgeable!!! When I ask questions he didn’t hesitate to answer back!! Thanks Collin for finding us the best insurance!!!!
Lyra M., 9/3/2020 5:31:31 PM
I had a lot of items that needed to be insured and they were on different types of policies. Jess was awesome at taking care of everything and explaining in detail. Very happy with the customer service!
Diana S., 9/1/2020 8:09:32 PM
Jess was kind and efficient great customer service
Daron I., 8/31/2020 1:02:47 PM
Great service & thorough explanation of policy coverage options
Brittnee M., 8/29/2020 11:15:09 AM
Extremely fast and efficient service! Was very pleased with the competitive rates, as well.
Dan H., 8/27/2020 2:54:25 PM
Quick turnaround, good price, great service
Juan F., 8/24/2020 3:14:21 PM
Great people
Giovanna S., 8/21/2020 1:27:01 PM
Collin was prompt, professional and got me a great policy.
Larry B., 8/21/2020 11:47:16 AM
Collin is.very knowledgeable, informative and a pleasure to work with.
Pamela P., 8/21/2020 11:16:25 AM
Good communication.
Steve B., 8/18/2020 2:24:17 PM
Friendly fast and easy setup.
David B., 8/18/2020 11:52:30 AM
He was on top of my request. Returned calls promptly and he found me a great deal on my homewoners insurance.
William S., 8/18/2020 11:31:34 AM
Always a pleasure working with Jess and others at Goosehead!
John L., 8/16/2020 3:09:23 PM
Collin was awesome! Fast. Efficient. Thorough.
Emily E., 8/16/2020 12:28:24 AM
Collin thoroughly explained our options and got us the best deal possible. Prompt, friendly, courteous, service!
Rebecca B., 8/15/2020 1:24:08 PM
Responded to my request quickly, was knowledgeable in policy comparison and pricing. Offered bundling to increase my savings and followed up with a phone call to ensure I understood all aspects of the quotes he provided.
Steven W., 8/15/2020 12:31:19 PM
Collin was very quick to respond and got this written so fast. I knew he was good but wow he is amazing
Chauncie A., 8/13/2020 11:49:39 AM
Jess Martin handled our insurance policy quickly and with accuracy. It was very easy to receive what we needed and we delivered every time throughout the process.
Robert A., 8/13/2020 11:47:30 AM
Jess Martin was very thorough, knowledgeable, prompt, responsive and kind in all of our interactions. He was very helpful and made sure that I understood my new policy.
Mary E., 8/11/2020 10:46:19 AM
Very professional. Easy to talk to and explained things well. Also gave me more then one choice to pick from.
Vance G., 8/10/2020 10:58:02 AM
Quick, responsive, and on point.
Kelly C., 8/7/2020 12:45:52 PM
Professional service, quick response.
James A., 8/4/2020 4:27:53 PM
Professional attitude
Tammy S., 8/4/2020 1:53:27 AM
Great customer service
Wanda M., 8/3/2020 4:21:35 PM
The service was quick and friendly. The coverage was better than what we had and saved us over $600.00 a year.
Wanda M., 8/3/2020 4:19:16 PM
The service was quick and friendly when your agent returned our call. The policy was better than the one we had, and saved us over $600.00 a year.
Toni M., 8/3/2020 4:00:01 PM
You beat Geico's quote
Edwin M., 7/31/2020 9:51:18 PM
Collin was able to save us over $2000 a year and is easily one of the easiest and nicest guys to talk to.
Sarah M., 7/31/2020 11:31:01 AM
Great service, quick, easy
Tana J., 7/31/2020 8:13:15 AM
Colin is very helpful and responds quickly!
X., 7/30/2020 12:44:13 PM
Was very informative and prompt
Esther O., 7/30/2020 11:10:58 AM
Timeliness and professionalism
Alejandro V., 7/29/2020 11:54:16 AM
Quick response to all my calls and emails.
Kathryn M., 7/28/2020 8:18:40 PM
We received a prompt quote for our auto and home insurance policies. All questions were answered, and we were given detailed information about the steps throughout the entire process.
Lindy K., 7/27/2020 10:20:35 AM
Easy to deal with, very professional, quick service.
Latoscha L., 7/24/2020 6:25:16 PM
Sebastian was very friendly and professional in answering my questions.
John D., 7/22/2020 11:13:23 AM
I like working with Jess and Collin
Michael D., 7/21/2020 11:51:12 AM
Colin was great to work with! Very friendly, knowledgeable and prompt!
Crystal C., 7/20/2020 3:04:17 PM
all good
Codie L., 7/20/2020 11:22:39 AM
Because I’m satisfied and will recommend
Amanda R., 7/17/2020 11:34:34 AM
Collin has been wonderful! He has been there to answer any questions that I have had and has been very quick to respond. He has saved us a lot of money on our Auto and Homeowners Insurance. Very pleased!!
Brittney J., 7/17/2020 10:25:25 AM
Very helpful and we have already recommended a family member to him.
Adam D., 7/15/2020 4:59:06 PM
Jess and Collin are always great.
Mariah S., 7/15/2020 10:33:16 AM
Was willing to continue to work with us through the long process, and was willing to take any burden off of us he could during this moving process.
Craig G., 7/13/2020 10:44:15 AM
Very friendly and quick to provide quote for homeowners insurance. Answered all of my questions.
Brian K., 7/6/2020 1:12:55 PM
Very professional and knowledgeable.
Robert C., 7/4/2020 9:31:40 AM
He was very quick to help us. Easy to get ahold of and didn't take longer than a hour to respond back. He got our insurance for our truck way down and we are looking forward to him taking over our home insurance as well!
Angel M., 7/4/2020 6:31:14 AM
Collin has been prompt with all communication and provided the policies I needed quickly.
Danny E., 7/3/2020 9:22:06 PM
I’m satisfied and happy with the service and policy.
Kimberly G., 7/2/2020 12:00:51 PM
Goosehead provides customers with an exceptional experience guiding them through their insurance needs.
Ana G., 7/1/2020 6:47:43 PM
Collin Phaup was our agent throughout this entire process. With this being our first home we were so pleased with all the help and dedication that Collin has put forth. He was very informative and truly easy to work with. He always kept us updated on any and every change. We will most definitely recommend Collin and Goosehead to our family and friends!
Stephen M., 7/1/2020 8:56:23 AM
Collin was very prompt in his responses, always had the answers I needed, and was very professional in his approach to our insurance needs. He's a very valuable asset as an agent and I look forward to working with him
Jeri L., 6/26/2020 5:31:55 PM
He is wonderful! Phaup Agency is the best in town!
Mary K., 6/26/2020 11:13:37 AM
Had a great experience with Colin and changing carriers to Goosehead
Yudelka T., 6/25/2020 5:51:45 PM
The agent looked out for my interest. I did not have to think for the agent. The agent provided a quote with more coverage at a lower rate than what I had previously. Also, quick response time to emails was a plus.
Benjamin S., 6/25/2020 11:06:46 AM
Collin was nice, efficient, and easy to get ahold of. He responded very quickly and explained everything he did. It was nice to see him add personal experience because then I know he isn't just trying to sell me something but rather has my personal interests in mind.
Heather B., 6/24/2020 12:38:12 PM
Collin is very detailed and genuine. He answered all of my questions with no hesitation and explained everything to me. I truly felt like he cares about his clients and wants to make sure they have everything they need. I liked him so much we are also switching our car insurance to him. 10+! Thanks for all that you do Collin! -Heather Bryan
William S., 6/22/2020 7:50:19 PM
Collin is amazing! Great Rep, explained evverything well! Great coverage
John W., 6/18/2020 11:16:47 AM
Collin has always supplied my family and I with auto and business insurance. The coverage has always been excellent, fits in our budget, and the overall experience is made even better with the service level he provides.
Amelia S., 6/18/2020 10:09:38 AM
Collin is amazing! The coverages are great for the price.
Bertha M., 6/16/2020 11:20:30 AM
Collin was very knowledgable and helpful.
Steve R., 6/15/2020 11:00:33 AM
Very easy process. looking forward to working with Sebastian in the future.
Leslie K., 6/11/2020 2:19:20 PM
Sebastian is kind and followed up quickly
Mallory D., 6/11/2020 10:38:22 AM
Collin was extremely thorough, and so helpful/gracious on my tight timeline!
Nancy W., 6/10/2020 1:49:31 PM
The candid information and education on the policies.
Sarah M., 6/3/2020 12:16:39 PM
Great customer service and best prices!
Cedell D., 6/2/2020 11:50:15 AM
The service and honesty Jess provided
Joe M., 6/1/2020 9:41:32 PM
Excellent one on one service. I had several questions and Collin was very patient and thorough in his responses. Keep it up.
Terry W., 6/1/2020 9:32:12 PM
Very professional and prompt with service and answering of all my question! I have been with State Farm for almost 20 years and Collin made my insurance change easy for me and very affordable!
Rachel C., 6/1/2020 6:34:21 AM
Collin was helpful, fast, knowledgeable, and friendly!
Matthew W., 5/28/2020 10:49:07 AM
Very helpful and knowledgeable. He helped me through each step of the process to make it easy for me.
Robert D., 5/27/2020 11:37:41 AM
Collin is great! He saved me a lot of money on my policy, and always gives quick, courteous service.
Jacob F., 5/22/2020 12:53:51 PM
Jess is the best in the business
Justin D., 5/20/2020 9:16:49 PM
.
Gary P., 5/20/2020 11:31:04 AM
Everything went very smooth.
Laura R., 5/18/2020 5:58:18 PM
Great service, very helpful
Bryan S., 5/18/2020 1:25:44 PM
Collin is wonderful. His service and skills to meet our needs was outstanding! I highly recommend him and appreciate him!
Hailey G., 5/16/2020 7:12:55 AM
He’s was great! He was very nice and got me the coverage I needed all over email. Fast, easy process!
Christy F., 5/15/2020 8:57:45 AM
Amazing customer service and the best rate for my needs.
McKenzie B., 5/13/2020 10:06:57 PM
Sebastian was more than personable and answered any of my questions even outside of “normal†business hours when I had questions.
Elida O., 5/12/2020 2:19:58 PM
Very friendly and took the time to explain the policy
Jerry L., 5/11/2020 6:10:28 PM
He was very helpful with finding the best policy for me. Polite, and kept in touch.
Alen V., 5/11/2020 11:07:24 AM
That Legend Collin Phaup, he saved me more money than those clowns at Geico. Collin Phaup, 5 mins saved me 50% on my car insurance.
Johnson N., 5/7/2020 1:28:14 PM
Jess and the team are awesome, knowledgeable and trustworthy!
Jarrod W., 5/7/2020 12:38:54 PM
Great rapport
Toby S., 5/7/2020 12:18:39 PM
Quick and easy service.
Lawanda M., 5/6/2020 6:45:02 PM
Always on top of things. Very polite and consumer driven. I feel they always have my best interest at heart.
Joyce W., 5/6/2020 11:59:54 AM
Excellent service from Jess Martin! We were very pleased with the rates and with Jess's professionalism in researching quickly and getting back with us. A wonderful experience!
Kathleen H., 5/1/2020 4:31:08 PM
Jess did a great job, was very responsive to my questions and concerns.
Elizabeth M., 5/1/2020 1:50:59 PM
Collin Phaup was very helpful and knowledgeable. He answered any questions we had and was always friendly and polite. Great customer service!
Michele B., 4/30/2020 11:34:58 AM
Jess gave us a great quote for HOI.
William C., 4/29/2020 2:36:58 PM
Collin goes above and beyond to ensure adequate coverage. A pleasure to work with.
Dennis C., 4/23/2020 3:34:01 PM
He was able to get it already had the answers to my questions ! In a timely manner
Joshua K., 4/23/2020 12:12:42 AM
Jess is very prompt and amazing
Yvonne R., 4/20/2020 2:02:57 PM
Excellent, comprehensive service. Sebastian saved me $1200.00 per year on my vehicle insurance.
Kenneth J., 4/18/2020 6:12:26 AM
Professionalism!
Lindsey A., 4/17/2020 2:27:56 PM
Jess found us cheaper rates than what we use and made the whole transition very smooth.
Ronda C., 4/16/2020 2:39:09 PM
Jess was very nice, helpful and timely with his responses to my questions that I had about my coverage and future coverage.
Shaun T., 4/16/2020 1:16:49 PM
Collin was there to answer all questions! He was also able to save me money on car insurance! Collin extended is help to me even after all this is done! Does not feel like business but more like a friend! Thank you Collin!
Caroline G., 4/16/2020 10:16:49 AM
Collin was excellent and answered any questions I had. The process was very simple and straight forward.
Janet C., 4/15/2020 10:52:50 AM
Very responsive and price.
Reagan O., 4/14/2020 12:53:07 PM
He was very helpful and got everything going the first time I talked to him and has handled everything quickly.
Robert K., 4/14/2020 10:34:57 AM
Collin did a great job of answering questions and modeling options.
Michael K., 4/13/2020 11:57:20 AM
jess got back to me so fast with answers and quotes, and even went out of his way to send a email to the bank, cant ask for anything more, glad erin Mahoney recommended goosehead, thanks jess
Macaria K., 4/10/2020 7:16:50 PM
the rates are great, and jess our agent gets back to you super fast and has everything explained and even went out of his way to help, glad our real estate agent told me of goosehead
Kirsten C., 4/10/2020 1:38:42 PM
Easy, good communication
Hannah J., 4/8/2020 1:12:54 PM
Collin was extremely personable and knowledgeable when helping us evaluate appropriate coverage for home/auto! Made the entire process a breeze.
Scott B., 4/8/2020 10:27:24 AM
Jess is super helpful and professional :) I already recommended him to a friend who is looking to change their current insurance
Nikki A., 4/7/2020 2:39:11 PM
Caring, quick and excellent service. Balance of options and common sense advice which is always helpful. Thank you.
Lori A., 4/5/2020 2:35:02 PM
Collin listened to my needs. He explained all of my questions to my understanding. There was no pressure and the whole process was quick and easy. Thank you for helping this transition go smoothly.
Catherine J., 4/3/2020 1:35:20 PM
I was satisfied with the turn around time for my home insurance quote. I was very happy with the carrier and quote I was given as well. Thank you for your hard work during this difficult time in the world.
Timothy B., 4/2/2020 10:38:33 AM
Collin was very helpful and we were very happy with the results.
Justin E., 4/2/2020 9:00:51 AM
Sebastian Bowlden was very helpful and thorough with his explanations during my whole process. His efforts far exceeded what I expected when dealing with an insurance representative. I greatly appreciate appreciate insurance reps such as Sebastian, considering my lack of knowledge when comes to the whole home buying and insurance processes. I would strongly recommend him to anyone else that is looking for insurance coverage.
Virginia E., 3/30/2020 10:47:12 AM
Sebastian was awesome. Being a first time home buyer, sebastian took the time to explain my policy in the way I was able to understand exactly what I would be recieving with my policy. Very professional and knowledgeable!
Sandra D., 3/19/2020 6:24:16 PM
Mr. Bowlden has been very efficient and thorough in his communication in addition to being available for questions.
Kristopher S., 3/19/2020 1:53:56 PM
Excellent customer service and great prices!
Claude M., 3/13/2020 2:21:16 PM
Easy with from QBE to Hippo with better coverage at lower rate. I am very satisfied.
Paula D., 3/12/2020 11:10:30 AM
He is awesome!!
Stephanie B., 3/10/2020 12:32:47 PM
Sebastian was so easy to work with always promptly answering my questions and concerns prior to purchasing. He made the process simple and straight forward. I highly recommend Goosehead insurance and Sebastian!
Logan K., 3/10/2020 12:28:21 PM
He was very helpful and prompt!
Darlene M., 3/4/2020 12:49:33 PM
Very personable,polite and knowledgable
Chuil C., 3/3/2020 10:20:30 AM
It is hard to contact them.
Bobby D., 3/2/2020 10:45:18 AM
Prompt service with a professional review of our insurance needs. We changed companies with cost savings and with excellent coverage.
Rony C., 2/29/2020 9:50:13 AM
Jess was extremely patient and explained everything in detail. Jess invited questions and clarified any doubts. Based on my experience so far I would definitely recommend Jess and Goosehead insurance to my friends and family.
Patricia B., 2/28/2020 2:56:47 PM
Jess made the process quick and easy. I was gearing up for a long, drawn out process and all it took was a quick email and DocuSign.
Shaun J., 2/27/2020 12:25:09 PM
Easy, quick, and saved a lot of green.
William A., 2/26/2020 10:38:01 AM
Colin was very easy to deal with and informative in every way. He is always very quick to respond to any questions or problems I have had.
James A., 2/26/2020 12:02:58 AM
Excellent service.
Marion C., 2/25/2020 12:22:04 PM
Collin has been awesome in assisting us in this process!!
Jerry D., 2/25/2020 10:45:57 AM
Friendly service and lots of support and suggestions.
Barbara S., 2/20/2020 1:58:37 PM
Jess was very helpful and did not pressure. His product has a good price. Will definitely recommend Jess to others!
Collin S., 2/18/2020 2:47:22 AM
Great service!
Elizabeth S., 2/17/2020 11:04:49 AM
Colin was incredibly helpful and prompt with responses. He is a wonderful agent.
Paul E., 2/15/2020 4:20:23 PM
Collin is a great people person, very knowledgeable about his business and communicates easily with His clients!!
Jessica M., 2/15/2020 6:27:29 AM
Sebastian was thorough and attentive to our needs
Holly C., 2/14/2020 1:38:20 PM
Jess is so helpful, always quick to respond, and does his best to explain insurance in layman’s terms.
Mary A., 2/13/2020 8:59:28 PM
Collin Phaup is very professional and provided EXCELLENT customer service; my husband retired recently and we had to find a more economical alternative for our auto and homeowners' insurance than we had been paying for. Collin went above and beyond to help us and we could not be more pleased. He is outstanding in his job!! Mary/David Thomas, Tyler TX
Tracy M., 2/12/2020 10:25:20 AM
Collin was very informative and provided multiple options, taking his time to explain each one. In addition, his response time and flexibility made the decision to go with Goosehead an easy one to make.
Debbie M., 2/5/2020 12:33:36 PM
Very nice talking with him
Vicky B., 2/1/2020 8:56:09 AM
Fast, efficient, courteous service!!
Joshua S., 1/31/2020 10:12:38 AM
Collin phaup didn't seem to tire of answering all of my 100 questions and was so genuine and personable.
Kent K., 1/29/2020 12:47:27 PM
Jess Martin provided awesome service. He emailed me a quote within a few hours, he followed up, and answered all my question. I already referred my sister for service.
Timothy J., 1/23/2020 6:22:18 PM
quick and simple
Brandon M., 1/21/2020 8:54:06 PM
Our agent, Collin Phaup, is awesome and a pleasure to do business with.
Kristi T., 1/21/2020 12:16:44 PM
Jess martin saved me money and got me away from Statefarm INS
Christian H., 1/20/2020 3:30:22 PM
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Patsy K., 1/17/2020 10:14:53 PM
Great service, knowledgeable, thorough and personable agent in Colin Phaup! Couldn’t have been easier and quicker
Matthew C., 1/15/2020 11:34:58 AM
Everything was smooth and simple to go through. Quote was very detailed.
Ramtin E., 1/15/2020 8:50:36 AM
Very helpful and answered any questions that I had. Quick response.
Danis L., 1/10/2020 11:16:26 PM
Collin Phaup was very helpful in explaining the various coverages. He seemed to be very knowledgeable concerning home and auto insurance.
Michael K., 1/10/2020 3:53:38 PM
great team very helpful
Carol S., 1/9/2020 9:59:08 PM
Courteous, prompt, and extremely thorough!
Kristi K., 1/7/2020 9:38:09 PM
Collin is the best! Totally professional and is always looking out for our best!
Christopher P., 1/7/2020 12:19:02 PM
Jess has been very quick to respond as well as answering any questions/concerns we have regarding our new home.
Amber F., 12/30/2019 7:32:10 PM
Enjoyed working with him. Felt he sold us good insurance
Roger P., 12/30/2019 2:38:46 PM
Ease and clarity.
Alden W., 12/30/2019 1:45:42 PM
Patient, professional, and prompt
Loggea K., 12/30/2019 12:55:31 PM
Collin is amazing to work with. Made things very easy for us despite the closing process not going as planned.
Jaime F., 12/30/2019 12:13:32 PM
Colling is great
Erin P., 12/20/2019 1:29:01 PM
Jess was very helpful
Cynthia J., 12/18/2019 8:44:47 AM
Jess made the process very easy and stress free.
Adam D., 12/17/2019 12:29:44 PM
Awesome service, as always.
Deborah E., 12/13/2019 1:48:36 PM
Very helpful and prompt in corresponding and finding right policy for us.
Megan R., 12/12/2019 12:16:46 PM
Best experience!!! Such nice people and so knowledgeable and willing to help!!!!
Michael G., 12/12/2019 10:23:53 AM
Great customer service!
Danny M., 12/11/2019 2:47:48 PM
Really nice, courteous and knowledgeable agent.
Danny M., 12/11/2019 11:44:36 AM
Very good agent, prompt, courteous and knowledgeable.
Shavalla S., 12/6/2019 1:58:03 PM
I trust this company and know it’s a great business
Jonathan C., 12/6/2019 10:39:57 AM
Explanation, availability, and overall service level
Thurmond S., 12/5/2019 10:24:03 AM
Good Customer Service. Jess was awesome and I will tell all my friends about the great customer service I received and communication. I told him what I was looking for and he delivered. He is the best! Give that young man a RAISE.
James L., 12/2/2019 4:45:26 PM
Colin is awesome.
Gerald P., 12/2/2019 1:29:09 PM
Sebastian
Robert H., 12/1/2019 9:05:23 PM
Sebastian Bowlden worked with me to get the coverage I needed and kept me informed the entire time.
Joyce E., 11/28/2019 10:51:10 AM
Better service and lower prices!! A win-win!!
Jessica F., 11/25/2019 12:16:47 PM
It was a very simple and quick process.
Katherine B., 11/22/2019 11:15:38 AM
Collin answered all of my questions and gave above and beyond great customer service.
Stacy W., 11/21/2019 11:14:51 AM
Provided a great product, at a very reasonable price, with friendly customer service. Unfortunately, it’s rare today to get service and a reasonable price at the same time. I was pleased by not having to pick between the two.
Wade W., 11/15/2019 12:18:20 PM
Great customer service that satisfied our needs.
Harold H., 11/15/2019 10:33:52 AM
great service
Louie D., 11/14/2019 1:24:40 PM
Punctual response. Got lower pricing than I was paying for better insurance.
Greg E., 11/14/2019 12:14:54 PM
Excellent customer service - very knowledgeable and answered all questions I had.
Larry H., 11/12/2019 3:28:08 PM
Great communication!
Michael P., 11/12/2019 10:53:37 AM
I enjoy the one on one service.
Reagan V., 11/7/2019 10:28:22 AM
Good pricing. Very good customer service.
Kelly L., 11/4/2019 9:41:59 AM
Collin was super friendly, helpful, and professional!
Darrin S., 10/23/2019 12:08:37 PM
I called and simply asked if Goosehead could save me money. Jess stated that he would look into it and get back to me. He found a lower policy and took care of everything.
Darrin S., 10/23/2019 7:08:37 AM
I called and simply asked if Goosehead could save me money. Jess stated that he would look into it and get back to me. He found a lower policy and took care of everything.
Anthony W., 10/22/2019 10:29:32 AM
Speedy responses and superb customer service
Dora L., 10/15/2019 1:20:45 PM
It was a great experience
Kalista M., 10/9/2019 1:36:36 PM
Sebastian was great , answered all my questions and concerns , and found me a home owners insurance that I liked! Also great to know if I have any questions later on with my insurance company or claims they would be there to help!
Joseph T., 10/9/2019 11:59:32 AM
Excellent service!
Antoinesha H., 10/8/2019 7:51:13 PM
The process was simple and painless. It was also very affordable, compared to other insurances.
Emily R., 9/17/2019 4:59:19 PM
Top notch service and explanations. â¤ï¸
Thomas J., 9/16/2019 3:37:10 PM
Great timely service
Darren M., 9/11/2019 11:51:09 AM
Ease of use
Cara V., 9/10/2019 12:12:52 PM
Excellent assistance and service.
Andrew E., 9/10/2019 10:54:42 AM
Insurance is not fun to deal with but Goosehead insurance was up front and explained options and coverage. It was a pleasant experience. Thank you Collin and staff!
Damon S., 9/10/2019 10:17:03 AM
Great customer service and great policies
Brandon A., 9/9/2019 10:18:01 AM
Very quick response and very helpful with all of our insurance needs.
Amy M., 9/4/2019 4:43:44 PM
Prompt service with appropriate level of information and knowledge.
Cara K., 9/2/2019 11:15:25 AM
Collin was super helpful! He explained things perfectly when I had questions and was very efficient.
Kelly R., 8/28/2019 3:28:31 PM
Knowledgeable, friendly & listened to me.
Janine F., 8/27/2019 5:20:40 AM
Sebastian was great! Otherwise I would have given a much lower score because the insurance company I was with was horrible and referred by your agency. He found me a new one and saved me some $$ and went the extra mile to help me with another insurance issue.
Gary R., 8/23/2019 11:50:12 AM
Fast, courteous service. Reasonable rates.
Lorie S., 8/16/2019 11:48:22 AM
Jess answered all of my questions and maintained regular contact with me as he shopped for new insurance.
Mallory C., 8/15/2019 10:25:52 AM
Collin was very attentive and quick to respond. I had my new policies in less than 24 hours! He was even on a work trip and took time out of his day to go over the policies with me to make sure I understood them!
Marki L., 8/14/2019 11:06:09 AM
Agent helpfulness & knowledge
Roxie S., 8/13/2019 6:03:08 PM
The coverage seems good and it was very easy
Meredith G., 8/12/2019 11:31:22 AM
My agent made things super simple for me.
Domeika L., 8/8/2019 4:18:35 PM
Sebastian Bowlden was awesome and saved me money by switching. I will definitely recommend him to friends and family!
Katie E., 8/7/2019 10:55:02 AM
Agent was polite and found me the best deal possible.
Susan F., 8/6/2019 12:53:05 PM
I will have a more accurate prediction of future referrals based on claim handling experience. Thank you for friendly, helpful agents local to my new home.
Michael L., 7/29/2019 12:20:18 PM
The call center is very personable
Tamra H., 7/24/2019 10:41:35 AM
Awesome team
Jennifer G., 7/22/2019 10:27:12 AM
I primary reason
Ellia C., 7/20/2019 11:40:08 PM
ease of business
Cynthia D., 7/17/2019 11:57:37 AM
Very responsive and knows his products.
Christopher B., 7/15/2019 10:20:35 AM
We just got the policy, so there isn't anything negative we can say.
Adam D., 7/12/2019 3:31:29 PM
Jess and Collin do great work to always save me money.
Mark W., 7/3/2019 10:11:28 AM
Jess was very helpful in getting me a fair rate and very prompt retuning my calls.
Rachael D., 7/2/2019 12:55:06 PM
I only had to make one call, and answer a few questions. My quote was ready the next day, and that was it. Everything else has been handled by my Realtor and Mortgage Broker! Plus the agent I spoke with was very friendly !
Crystal L., 6/28/2019 10:21:39 AM
Jess was great!
Courtney W., 6/26/2019 3:56:15 PM
great service!
Rebecca J., 6/26/2019 1:34:01 PM
The customer service is impeccable. Collin returned my calls quickly and helped walk me through the legal jargon. Giving me just a couple meaning of the terms I should be looking for was such a huge help in being able to read certain aspects of my contracts!
Walter S., 6/25/2019 1:23:39 PM
Good proposal
Natalie M., 6/20/2019 4:05:43 PM
He was timely with responses and honest with his expertise and thoughts on our existing policy through goosehead.
Colleen P., 6/18/2019 6:38:47 PM
Very fast response and provided useful information.
Deborah S., 6/11/2019 10:47:35 AM
Collin has been very nice and helpful with each interaction. Plus he made a good recommendation as I had my friend that works at an insurance agency check out the policy and she said it was a good deal. Let's hope that is still the case if or when a claim is filed. I'm hoping that won't be necessary but one never knows how Mother Nature is going to act.
Kaji A., 6/6/2019 3:21:37 PM
I was satisfied with the information given
John D., 6/6/2019 11:28:09 AM
Collin Phaup did a great job of saving me money compared to my old insurance company and Jess Martin made the transition smooth as silk. I didn't even have to come in, he helped me take care of everything via email. You won my business and you will get my referrals.
Tyler W., 6/1/2019 10:05:59 AM
Jess Martin was very helpful and easy to talk to.
Jimmy D., 5/31/2019 3:34:55 PM
I see my agent almost daily and have a great relationship with him and others in his Agency. We dork in the same office. Love this guy.
Lisa A., 5/21/2019 4:46:55 PM
Collin Phaup showed competence and confidence. He was friendly and helpful; very quick to answer my questions. The rates given were competitive.
Sydney M., 5/3/2019 1:08:37 PM
Collin was very nice and went over every question I had.
Janis M., 4/23/2019 10:23:49 AM
I was impressed with the time and care that was taken with my quote. Agent really took the time to find the best quote for us.
Joshua K., 4/19/2019 4:48:31 PM
He was very fast to get back to me and very pleasant
David J., 4/18/2019 11:25:12 AM
I was very satisfied with the quote process and If anyone ask me if I know of a good insurance company I'd be very likely to recommend Collin Phaup w/Goosehead
Margaret E., 4/8/2019 2:14:35 PM
Excellent and prompt service. Courtesy.
Sara H., 4/8/2019 1:11:50 PM
Friendly service, great rates, convenient comparisons.
David L., 4/5/2019 10:35:14 AM
Great customer service
Nikki A., 4/1/2019 10:07:43 AM
Excellent service, felt cared for and easy access.
Karen M., 3/29/2019 12:07:48 PM
The primary reason for my raving score is because Collin Phaup is amazing and went above and beyond to get me the best coverage at the best price.
Josey K., 3/21/2019 7:51:59 PM
Very friendly, finding me the great deal.
Ricky S., 3/21/2019 3:33:51 PM
Very friendly...professional and very prompt to get with us so quickly and make things happen. Also reassuring us that if we have any concerns or questions...he is there.
Sarah J., 3/18/2019 10:39:45 AM
He did a great job getting us the best affordable insurance!
Justin M., 3/15/2019 10:12:35 AM
Excellent service, timely response, several options were given to me and laid out with thorough explanations.
Amy M., 3/7/2019 6:55:42 PM
Continued professionalism, exceptional client care, prompt response time, honesty, and budget friendly quotes.
Christa L., 3/5/2019 2:35:56 PM
Collin Phaup and his team are amazing, always very helpful, and quick to respond to any questions. I refer him to all my friends and clients.
Jerry S., 3/4/2019 10:53:22 AM
Excellent service
Alison F., 2/21/2019 10:52:09 AM
Excellent customer service by our agent Collin Phaup.
Carol H., 2/21/2019 8:46:06 AM
They are always so polite and helpful.
Sarah C., 1/27/2019 1:26:29 PM
Because I got served like a customer should
James K., 1/14/2019 11:10:06 AM
Quick,easy,friendly,no hassle and good rates!
Chad E., 1/10/2019 10:28:56 AM
Great customer service. No hassle document signing.
Casey L., 1/9/2019 10:10:52 AM
Great Customer Service
Shawn H., 1/4/2019 11:29:00 AM
Jess was amazing to work with and patiently walked me through the process and answered all 900 of my questions!
Michael S., 12/5/2018 10:38:01 AM
Very satisfied with every aspect of my experience with Collin and his group.
Samantha W., 10/31/2018 1:46:14 PM
Collin Phaup
Morgan E., 10/25/2018 11:02:46 AM
My agent Collin Phaup has always provided the best service. Collin was able to get me a great price while educating me on the proper coverage I need to be protected. I am very satisfied with my experience!
Nolan M., 10/19/2018 10:08:49 AM
This is our first time getting homeowner's insurance and Goosehead made this process a breeze for us. They took on our needs and relieved our stress by finding the best rate for our situation. I would definitely recommend this company to anyone finding insurance for their new home.
David B., 10/15/2018 5:57:08 PM
Jess helped me get a quote for home and auto quickly and help me save some money for home and auto
Kristi R., 10/1/2018 2:58:27 PM
Quick service and great explanations
Gary R., 9/24/2018 10:45:30 AM
Super nice customer service with Jess Martin.
Gary C., 9/23/2018 12:55:17 PM
Outstanding service by Jess Martin
Troy M., 9/21/2018 5:44:25 PM
Great service, no high-pressure sales, and competitive price.
Gregory S., 9/19/2018 2:10:53 PM
Quick service at a reasonable rate.
LeAnn H., 9/11/2018 5:43:03 PM
Jess worked very hard and quick to make sure that I had a new policy in place before my other was expired.
Leigh H., 9/6/2018 10:34:11 AM
Jess is very professional, and quick to respond to all of my questions and concerns.
Victor B., 8/29/2018 6:05:13 PM
Saved me money. Quick and easy.
Randolph P., 8/25/2018 11:17:10 AM
Service & courtesy.
William S., 8/23/2018 3:44:40 PM
The prices and service at this agency are excellent as is the customer service. My wife and I spent about 45 minutes at the agency prior to signing up. Collin and Jess were very happy to answer all of our questions and we never felt any time pressure. It was very clear that these folks know their business and are happy to help their customers.
Susan H., 8/8/2018 10:50:47 AM
Collin Phaup's professionalism, quick response to all my questions, and kindness.
Julius R., 7/26/2018 9:51:48 AM
I like Jess, hes very kind and helpful. The fact my ins could have been a lower premium with another company and I wasn't informed of such did not please me. We as customers should be alerted on any savings available to us. If I hadn't of questioned the major increase in my premium it would have been added to my house note. No good
Gina M., 7/12/2018 10:23:30 AM
Price and coverage and Collin is awesome!
Ryan J., 7/11/2018 8:46:51 AM
economical
Kim R., 7/9/2018 1:21:57 PM
Excellent service, timely, polite, overall great service.
Carol E., 7/2/2018 11:03:35 AM
Great customer service combined with a good product at a reasonable price.
Ann H., 6/28/2018 10:21:40 AM
Promptness in providing quotes, answering questions, etc. Great customer service.
James H., 6/26/2018 11:57:33 AM
Great service!!!
Cathy N., 6/25/2018 5:20:58 AM
For the kindness that was giving. Also the time was fast.
Ryan H., 6/20/2018 11:55:48 AM
Collin Phaup was very helpful and provided excellent information in a timely manner.
Vanessa N., 6/20/2018 10:19:39 AM
Everything was explained perfectly and we are happy with the coverage we are receiving at the rate we are paying.
Steven R., 6/12/2018 1:33:02 PM
The timely manner in which I received a response as well as the great rates were a huge part! Aside from that, the attention to detail and answering all of my questions.
Nancy E., 6/5/2018 12:49:02 PM
They were very easy to work with!!!
Ruby C., 6/1/2018 2:05:41 PM
Very efficient. Worked on my terms; I was very busy at work instead or calling he texted and I could reply when I had a minute.
Cherish B., 5/23/2018 1:20:46 PM
The whole process was very easy and well explained.
Shelby L., 5/23/2018 10:34:24 AM
Collin answered my questions that i had. Made sure i understood what i was getting and made this long scary process of buying a home a little easier knowing i have a good home owners insurance! Thank you very much!!
Amy M., 5/23/2018 10:14:13 AM
GReat service, friendly and honest agent
Nickey B., 5/10/2018 12:12:57 PM
Friendly, knowledgeable, and felt like Mr. Phaup was really concerned with my needs and getting me a product that fit what i was looking for.
Mayra B., 5/1/2018 11:36:24 AM
They are always their to help when you need them
Mary B., 4/30/2018 2:25:30 PM
VERY helpful agent. Affordable product.
Emily G., 4/26/2018 10:11:14 AM
Customer service
Kelly S., 4/26/2018 10:09:44 AM
Very knowledge and helpful with the purchase of our insurance policies. Prompt response to calls and emails.
Tyler L., 4/25/2018 12:29:31 PM
Knowledge, experience, calm demeanor. Really easy to converse with and he answered all my questions without trying to sell me anything.
John C., 4/19/2018 10:10:21 AM
Detailed information on the quote. Excellent customer service. Colin has been very helpful and timely.
Melissa K., 4/17/2018 11:19:15 AM
All of my questions were answered.
Philip O., 4/11/2018 11:30:12 AM
Quality of customer service during data acquisition and costing of insurance. Also, offering other products the company offers based upon actual needs learned during the interview. All are great services and are appreciated.
Scott F., 4/6/2018 10:06:10 AM
Collin and Jess were extremely helpful throughout the entire process. The service and price can't be beat!
Tracy S., 3/31/2018 7:05:51 PM
Pleased with the overall professionalism and courtesy.
Sylvia T., 3/30/2018 1:36:39 PM
The Quote that was given was so much lower than the 1I had saved me over 700 a year and Jess was so nice and explained everything so that I understood without question
Freddy P., 3/29/2018 6:42:34 AM
Your representative earned it
Teresa M., 3/26/2018 2:41:14 PM
He promptly helped me as much as he could. He was very polite, and wanted me to understand everything.
Julian E., 3/17/2018 10:26:30 AM
Customer service was great they answer all my concerns and questions
Julian E., 3/17/2018 10:24:33 AM
customer service was great
Teresa M., 3/12/2018 10:13:25 AM
He promptly responded to my request, and he got a better price with auto included
Craig H., 3/2/2018 11:20:49 AM
Knowledgeable, courteous and prompt response from Jess Martin. Also, providing a good product.
David W., 2/24/2018 10:31:30 AM
The exceptional customer service received.
Gerald P., 2/14/2018 4:52:17 PM
They have always handled all my requests efficiently.
Mark A., 2/8/2018 3:12:28 PM
Highly recommended and I agree with it.
Robert L., 2/5/2018 11:43:26 AM
Our real estate rep recommended Goosehead and Jess Martin has earned our confidence in service.
Mary C., 2/3/2018 7:42:47 PM
I have always received great service from everyone that I have dealt with.
Almarie C., 2/2/2018 3:10:42 PM
Very professional, always has the answer to any questions
Otis H., 1/31/2018 3:18:47 PM
Always helpful and gets back to you very quickly.
Mary A., 1/24/2018 10:24:53 AM
Friendly customer service. Willing to look for cheaper policy.
Misty D., 12/1/2017 11:08:20 AM
Collin phaup did a great job finding an affordable insurance for me
Michael S., 11/29/2017 10:31:05 PM
Personalized and comprehensive service
Chad B., 11/3/2017 10:10:13 AM
Efficient, response time on e-mail and courtesy.
Arnie B., 11/2/2017 10:20:41 AM
Super amazing fast cheap service
Jenny W., 10/23/2017 12:35:59 PM
Awesome communication! This process was new to my husband and I. Collin made the process fast and pain free. He also took the time to answer ALL of our questions! We will definitely recommend this company to family and friends! Thank you so much for your impeccable service!!
John C., 10/22/2017 5:20:00 PM
The service from Collin is always excellent.
Stephanie G., 10/6/2017 10:50:08 AM
Working with Collin Phaup is such a pleasure. He made sure I understood everything and got me the best coverage at the best price. I greatly appreciate his time and hard work.
Carol W., 9/14/2017 10:40:27 AM
The agent Collin Phaup was extremely helpful and prepared everything we needed for our mortgage company quickly and to our satisfaction. Wonderful customer service.
Rachel M., 9/8/2017 10:25:15 AM
My realtor put me in contact with Collin Phaup. He was very quick to respond to our need of getting home insurance for our first house. He has let us know what every step will be and has kept us updated completely!
Brandon P., 8/28/2017 11:26:49 AM
Agent was very helpful
Ashley D., 8/23/2017 10:51:27 AM
...
Frances G., 8/22/2017 6:54:38 PM
Wonderful experience. This was the first time I have had to deal with insurance since my husband was killed. Collin could not been any nicer and he went over all the policy until I was satisfied.
Naomi R., 8/11/2017 10:48:49 AM
Quick responses to emails, and happy to help out.
Amber M., 7/25/2017 9:36:54 AM
Had a great experience
John M., 7/22/2017 6:24:00 PM
Mr. Collin Phaup is an excellent agent and was very clear on how the insurance works. He worked hard and fast to take care of my needs for home owners insurance.
Sharon L., 7/13/2017 9:48:32 AM
Collin was extremely helpful from the start. He clearly explained the details and helpfully answered any questions I had. He is a pleasure to work with and I look forward to having Collin as the contact point for the future. Thank you!
Scott G., 7/12/2017 8:46:32 AM
I'm at a loss for words. You threw me off with the 3rd question on your 2 question survey!
Randall R., 7/4/2017 10:02:01 AM
Good service and ease of getting started
Darlene H., 6/27/2017 11:37:32 AM
professional & efficient service.
Jeffrey T., 6/23/2017 8:25:27 AM
Collin Phaup went above and beyond to explain each aspect of the policy being offered and even talked to us past normal work hours due to our busy schedule.
Nicole G., 6/23/2017 6:35:13 AM
Collin was very responsive and attentive to our requests. He walked through the details with us and was very helpful!
Tyler C., 6/15/2017 12:58:02 PM
I emailed Collin late in the evening not expecting to hear anything until the next morning. He emailed me back within 30 minutes, got the rest of my needed info and told me he would shop for insurance for me in the morning. Before lunch the next day I already had a great quote with full instructions for my next steps to complete the process. I have already referred 2 people to Collin at Goosehead
Lekeithon W., 6/1/2017 5:01:53 AM
Great service
Latoscha L., 5/31/2017 12:13:31 PM
Mr. Phaup took the time to explain the policies and was very professional throughout the entire process.
Amber A., 5/16/2017 12:58:36 PM
Professional, very friendly, great service and recommendations on auto quotes, will be going again when I renew
Donald W., 5/11/2017 9:27:50 PM
Great company!
Jerry L., 5/10/2017 10:33:56 AM
Collin was very gd st explaining any questions. His price was competitive. I felt I could call him if I had future questions
Melissa C., 5/5/2017 6:53:56 AM
Very kind and quick to help find best insurance for me and great communication keeping me informed. Made process very easy! Very pleased!
Lee T., 4/26/2017 1:24:50 PM
Great service
Maranda M., 4/26/2017 7:02:38 AM
Every question I asked was answered in a timely manner and the policy he found me is better than any offer I got from other companies
David K., 4/20/2017 9:41:08 AM
Great service from Collin. He worked quickly and cared about getting me the best deal.
Eugene A., 4/14/2017 9:17:39 AM
Collin found me an excellent value and clearly explained the offering. He made the process quick and easy for me.
Allen R., 4/6/2017 6:17:57 AM
Collin did an excellent job and found the perfect policy for us.
Richard K., 3/6/2017 4:40:14 PM
EXCELLENT SERVICE!
Madlyn L., 2/23/2017 7:23:47 AM
Collin is great! Very professional and makes setting up insurance a painless experience
Laurie Z., 2/17/2017 7:10:47 PM
Great service
Susan M., 2/16/2017 10:11:19 PM
I received great service policy's for both car and home explained well . Any concerns were addressed.
Lekeithon W., 2/16/2017 12:42:34 PM
Great business
Lee B., 2/4/2017 8:14:03 PM
Good customer service down to earth for real people
Betty H., 12/28/2016 12:05:20 PM
I personally have 3 policies with Goosehead, so it made sense to see if you all would be able to help with our business needs as well.
Rebecca L., 12/20/2016 8:47:11 AM
Collin was extremely helpful and patient, answering all of my questions.
Julie M., 12/17/2016 6:12:48 AM
I could not have asked for a better experience as we transitioned over to a new insurance company!
Edmund M., 11/23/2016 2:16:44 PM
?
Melissa C., 11/23/2016 6:06:34 AM
Great price and quick service
Fred C., 11/15/2016 11:23:50 AM
Collin made it very simple for us to compare different possibilities/companies, especially since we are new (not quite there yet, in fact) to the area. It's very stressful when the mortgage company keeps asking if we have a policy yet. Collin simply made the issue go away. We're very satisfied with the very quick service we received.
Crystal J., 11/9/2016 10:00:24 PM
1.Ease in contacting agent. 2.Quick service to solve the problem. 3.A phone call from my agent the next morning after I left a vm late the previous evening after learning of a new situation. 4. Friendly service 5. Agent did exactly what he said he would do 6. Agent spent time explaining the situation and I did not feel rushed.
Billy B., 11/9/2016 2:23:52 PM
Collin is great to work with.
Shirley B., 10/26/2016 4:36:39 PM
Colin is the nicest person you will ever meet. He talks to you like he has known you all your life. His office is always helpful and doesn't get annoyed if I just want to talk to him.
Sarah S., 10/19/2016 12:00:19 PM
Collin is very professional and did everything he could to best meet my needs. I will be referring him to other people I know.
Patsy B., 9/29/2016 6:56:51 PM
they where very nice and helpful
Jordan C., 9/29/2016 8:30:31 AM
Collin Phaup. He's a great agent and I trust him to ALWAYS help me.
Karen B., 9/17/2016 9:33:08 AM
Collin is very professional and made it so easy to get the insurance right for me! Thanks Goosehead Insurance!
Jesse H., 8/31/2016 10:31:57 AM
Our agent Collin was very knowlegable, courteous, and pleasant to deal with.. Reasonable rates as well
Hugo S., 8/22/2016 3:36:03 PM
Customer service was quick in responding to my questions and very helpful.
Martha M., 8/13/2016 6:56:20 AM
Good affordable price, good friendly service.
Tracy A., 7/24/2016 11:08:23 AM
Good service
Barbara P., 7/13/2016 6:35:51 PM
Collin is very knowledgeable & personable about his products!
Steven H., 6/29/2016 4:53:07 PM
Agent's knowledge & expertise
Barbara E., 6/27/2016 9:12:29 AM
Came highly recommended
Arthur E., 1/7/2015 4:08:31 PM
Great sevices