Terms of Use

Last Updated: August 20, 2026

1. ACCEPTANCE OF TERMS

This site is owned and operated by Goosehead Insurance Agency, LLC and its affiliates (collectively, “Goosehead”). These terms of use (“Terms of Use”) govern your use of any websites that we own and control, and our online services, events, and webinars, including those we deliver via third-party platforms, and any interactive features, widgets, plug-ins, applications, including the “Goosehead App”, content, downloads, and ‎other services that we may own and control and make available through any websites that we ‎own and control, or that post a link to or otherwise reference these Terms of Use (collectively, the “Site Content”), including any services or any self-service platform we offer (collectively, the ‎‎“Services”), regardless of how you access or use them, whether via personal computers, mobile ‎devices or otherwise (each, a “Device”). To the extent that we provide you notice on the Services of different or ‎additional terms of use (“Additional Terms”), those additional terms shall govern your use of the Services.

Your use of the Services constitutes your agreement to these Terms of Use.‎

In addition to reading these Terms of Use, please review our Privacy Policy, which applies to our collection, use, and sharing of your information on the ‎Services. If you do not agree to the terms of our Privacy Policy or these Terms of Use, please ‎do not access or otherwise use this website or any information or content contained on the ‎Services, including the Goosehead App.‎

PLEASE BE AWARE THAT SECTION 10 OF THESE TERMS OF USE CONTAINS PROVISIONS GOVERNING HOW CLAIMS THAT YOU AND GOOSEHEAD HAVE AGAINST EACH OTHER ARE RESOLVED. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER WHICH WILL REQUIRE YOU TO SUBMIT CLAIMS THAT YOU HAVE AGAINST GOOSEHEAD TO BINDING AND FINAL ARBITRATION ON INDIVIDUAL BASIS. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT AS DESCRIBED IN SECTION 10: (I) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST GOOSEHEAD ON AN INDIVIDUAL BASIS; (II) YOU ARE WAIVING YOUR RIGHT TO PURSUE A CLASS ACTION OR PARTICIPATE IN AN ACTION AS A CLASS MEMBERS; AND (III) SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS.

These Terms of Use may be revised periodically at any time. It is your responsibility to visit the ‎Services frequently to review carefully the current terms and conditions of use that govern your ‎continued use of the Services and access to Site Content. When we modify these Terms of Use, we will update the effective ‎date above. Your use of the Services following the posting of updated Terms of Use ‎constitutes your acceptance of such new Terms of Use. Each and every time you access and use ‎the Services you shall be deemed to have agreed to the then-current terms and conditions of use. ‎As a condition of your use of the Services, you warrant that you will not use the Services for any ‎purpose that is unlawful or prohibited by these Terms of Use, or reproduce or distribute any ‎portions of the Services or Site Content for any commercial use, except as authorized herein.‎

2. INTELLECTUAL PROPERTY

The design of the Services and its content, including the text, information, data, software, ‎‎scripts, graphics, photos, sounds, videos, music, interactive features, products, materials, ‎‎services and the like, and any trademarks, service marks, and logos contained therein (“Site ‎‎Content”), are the exclusive property of or are licensed by Goosehead and are protected by applicable copyright and ‎‎other intellectual property laws. Goosehead hereby grants you a limited, non-exclusive, revocable, ‎‎non-sublicenseable, and non-transferrable license to view and download the Site ‎‎Content only for your personal use, provided that you retain all copyright and other proprietary ‎‎notices on any permitted copies of the materials. You may not copy, reproduce, ‎‎modify, adapt, display, perform, publish, create derivative works from, store, ‎‎translate, sell, rent, or otherwise exploit these Service or the Site Content without our permission. You agree to ‎‎not engage in the use, copying, or distribution of any of the Site Content, whether manually ‎‎or by using robot, scraper, crawler or any other automated device or process, other than as ‎‎expressly permitted or as reasonably necessary to use the Services for its intended ‎‎purpose, including any use, copying, or distribution of Site Content for any commercial ‎‎purposes. You will in no way obtain any ownership interest in the Site Content.‎

The display of any trade names, trademarks, service marks, logos, or domain names within this ‎‎Site Content does not imply that a license of any kind has been granted to you with respect to such ‎‎trade names, trademarks, service marks, logos, or domain names except as explicitly stated ‎‎herein. Any unauthorized downloading, re-transmission or other copying or modification of ‎‎trade names, trademarks, service marks, logos, or domain names may be a violation of ‎‎trademark laws and could subject you to legal action.‎

3. SERVICES USE AND RESTRICTIONS

Any unauthorized use by you of these Services for any purpose is prohibited. We may suspend or terminate the availability or your use of the Services (and any elements or features of it), in whole or in part, for any reason, and at any time, in our sole discretion, and without advance notice or liability to you.

You agree that you will not: (i) use our Services for any political or commercial purpose, aside from as permitted by the functionality of the Services or Goosehead; (ii) engage in any activities through or in connection with our Services that attempt to or actually do harm to any individuals or entities or are unlawful, offensive or abusive, or that violate any right of any third party, or are otherwise objectionable to Goosehead in its sole discretion; (iii) reverse engineer, decompile, disassemble, reverse assemble or modify any Services source or object code or any software or other products, services or processes accessible through any portion of our Services; (iv) engage in any activity that interferes with another user’s access to our Services or the proper operation of our Services, or otherwise causes harm to our Services, Goosehead or other users; (v) use Site Content in a manner that suggests an unauthorized association with any of our products, services or brands or those of our insurance carrier partners; (vi) interfere with or circumvent any security or access feature of our Services; or (vii) otherwise violate these Terms of Use or applicable law.

Our Services may include online events and webinars, which we may host using third‑party virtual meeting or webinar platforms. Your participation in such events and webinars is subject to these Terms of Use and, where applicable, the terms of use and privacy policies of the relevant third‑party platform. You are responsible for ensuring that any device, software, and connections you use to access an online event or webinar are secure and suitable for such access.

4. CREATING USER ACCOUNTS‎.

Some of the Services features may require an applicable user to create a user profile to interact with our Digital Agent or register for an account through our mobile app ‎registration process. When you interact with our Digital Agent or register for our mobile app, you agree that you: (i) will not use a username (or e-mail address) used by ‎someone else, that impersonates another person, belongs to another person, violates the ‎intellectual property or other right of any person or entity or that is offensive; (ii) will provide ‎true, accurate, current and complete registration information about yourself and your organization during any ‎registration process and will update it as needed to keep it accurate; (iii) will immediately ‎notify us of any unauthorized use of your account, password or username, or any other ‎breach of security; and (iv) will not sell, transfer, or assign your account or any account ‎rights. You are solely responsible for all activities that occur under your account, password ‎and username whether or not you authorize the activity. You are solely responsible for ‎maintaining the confidentiality of your password and for restricting access to your device(s) ‎so that others may not access any password-protected portion of our Services using your name, ‎username, or password. We will not be liable for any loss or damage (of any kind and under ‎any legal theory) to you or any third party arising from your inability or failure for any reason ‎to comply with any of the foregoing obligations in this section. If any information that you ‎provide, or if we have reasonable grounds to suspect that any information that you provide, ‎is false, inaccurate, outdated or incomplete, or violates these Terms of Use, or any applicable law, ‎we may suspend or terminate your account. We also reserve the more general and broad ‎right to terminate your account, or suspend or otherwise deny you access to it, or its benefits ‎all in our sole discretion, for any reason, and without advance notice or liability.

5. ONLINE SUBMISSION OF CLAIMS

You may be able to submit online claims to your insurance carrier for insurance benefits under an existing Goosehead Policy. If you submit an online claim, you agree that you will not submit any ‎‎information that you know to be, or have reason to believe to be, false, fraudulent, deceptive, ‎‎inaccurate, misleading, or infringing on any third party’s rights.‎

When submitting a claim online, you will be redirected to a third-party website. Goosehead does ‎‎not control any third-party website, and these Terms of Use do not apply to your use of any ‎‎third-party website. Please be sure to read the terms of use of any third-party website you visit.‎

6. ONLINE BILL PAY

To submit any online payments to our Services, you must be at least the applicable age of ‎‎majority in your jurisdiction of residence. If you choose to make an online payment, you will either be ‎‎taken to the carrier website or to a third-party payment processor’s website and you will be prompted to supply ‎‎payment information. By submitting that information to our credit or debit card processor, you hereby ‎‎agree that you authorize us and/or our processor to charge your card at our convenience, but ‎‎within thirty (30) days of credit or debit card authorization. You hereby represent and warrant to us that you ‎‎will not use any credit or debit card or other form of payment unless you have all necessary legal ‎‎authorization to do so. You agree to pay all fees and charges incurred in connection with your ‎‎payments (including any applicable taxes) at the rates in effect when the charges were incurred. ‎‎If Goosehead does not receive payment from your credit card issuer or its agent, you agree to pay ‎‎all amounts due upon demand by Goosehead or its agents.‎

7. SECURITY AND COMMUNICATIONS

You should be aware that the Internet is not secure. If you choose to send any electronic communications by means of these Services, you do so solely at your own risk, and in doing so you consent to receive communications from us electronically. Goosehead does not guarantee that electronic communications will not be intercepted or changed or that they will reach the intended recipient securely. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, satisfy any applicable legal requirement that such communications be in writing.

8. LINKS TO THIRD-PARTY SITES

THESE SERVICES MAY PROVIDE HYPERLINKS TO WEBSITES OPERATED BY PERSONS AND ENTITIES OTHER THAN GOOSEHEAD INSURANCE THAT WILL LET YOU LEAVE GOOSEHEAD INSURANCE’S WEBSITE OR APP. THE LINKED SITES ARE NOT UNDER THE CONTROL OF GOOSEHEAD INSURANCE, AND GOOSEHEAD INSURANCE DOES NOT MONITOR, ENDORSE, OR ACCEPT RESPONSIBILITY FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. GOOSEHEAD INSURANCE IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE EXTENT TO WHICH YOU MAY USE ANY CONTENT OR SERVICES PROVIDED AT ANY OTHER WEB SITES THAT YOU MIGHT LINK TO FROM THESE SERVICES. YOU AGREE NOT TO HOLD GOOSEHEAD INSURANCE RESPONSIBLE FOR THE CONTENT OR OPERATION AT ANY OTHER SITE TO WHICH YOU MIGHT LINK FROM THESE SERVICES.

CERTAIN ONLINE EVENTS OR WEBINARS, MAY BE MADE AVAILABLE ON OR THROUGH THIRD‑PARTY PLATFORMS OR WEBSITES. YOUR USE OF ANY SUCH THIRD‑PARTY PLATFORMS OR WEBSITES IS SUBJECT TO THEIR OWN TERMS OF USE AND PRIVACY POLICIES, AND NOT THESE TERMS OF USE.

Selected content within ‎Goosehead’s Site Content or Services is provided by a third party. Goosehead has no control over, and takes no ‎responsibility for supplementing, correcting, or updating that information. Furthermore, Goosehead ‎makes no warranties or representations of any kind, whether with respect to such third-party ‎content’s accuracy, completeness, timeliness, or otherwise. Goosehead has no obligation to correct ‎or update that information and shall not be liable for damages of any kind arising out of your ‎access, inability to access, or reliance upon the information contained or services offered on these other websites.

9. DISCLAIMERS

YOUR ACCESS TO AND USE OF THESE SERVICES IS AT YOUR SOLE RISK. YOU ARE ‎ENTIRELY LIABLE FOR YOUR ACTIVITIES, AND GOOSEHEAD INSURANCE AND/OR ITS AGENTS MAKE NO REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, USEFULNESS, OR OTHER CHARACTERISTICS OF THE SERVICES OR ANY SITE CONTENT. THESE SERVICES AND THE INFORMATION ON IT ARE PROVIDED BY GOOSEHEAD INSURANCE ON AN “AS IS” AND“ AS AVAILABLE” BASIS. GOOSEHEAD INSURANCE MAKES NO REPRESENTATIONS OR WARRANTIES TO YOU OF ANY KIND, EXPRESS OR IMPLIED.TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, GOOSEHEAD INSURANCE HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GOOSEHEAD INSURANCE DOES NOT WARRANT TO YOU THAT THESE SERVICES ARE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER HARMFUL COMPONENTS. GOOSEHEAD INSURANCE DOES NOT WARRANT, ENDORSE, OR ASSUME ANY RESPONSIBILITY FOR ANY THIRD‑PARTY PLATFORMS OR SERVICES THAT WE MAY USE TO PROVIDE THE SERVICES, INCLUDING ANY VIRTUAL MEETING OR WEBINAR PLATFORMS. YOUR USE OF ANY SUCH THIRD‑PARTY PLATFORMS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY TERMS AND POLICIES MADE AVAILABLE BY THOSE THIRD PARTIES.

IN NO EVENT SHALL GOOSEHEAD INSURANCE AND/OR ITS AGENTS BE LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGES OF ANY KIND ARISING FROM THE USE OF, ‎OR RELIANCE ON, OR INABILITY TO USE OR ACCESS, OR DELAYS IN, OR ‎INACCURACIES OR ERRORS OR DEFECTS OR OMISSIONS IN, THESE SERVICES OR THE INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, REVENUE, OR PROFITS, WHETHER IN AN ACTION BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, AND EVEN IF GOOSEHEAD INSURANCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.

GOOSEHEAD INSURANCE DOES NOT WARRANT THE ‎ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, USEFULNESS, OR ‎OTHER CHARACTERISTICS OF THESE SERVICES OR ANY SITE CONTENT. THE INFORMATION PUBLISHED ON THESE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION WITHIN THIS SITE CONENT. GOOSEHEAD INSURANCE AND/OR ITS AGENTS MAY MAKE CHANGES TO THE INFORMATION CONTAINED IN THESE SERVICES AT ANY TIME.

YOU HEREBY EXPRESSLY RELEASE GOOSEHEAD INSURANCE FROM ANY AND ALL LIABILITY OR ‎RESPONSIBILITY FOR ANY DAMAGE CAUSED, DIRECTLY OR INDIRECTLY, TO YOU ‎OR ANY THIRD PARTY AS A RESULT OF USE OF THESE SERVICES OR THE SITE ‎CONTENT, INCLUDING ANY CONTENT OR FILE DOWNLOADED OR ACCESSED. YOU ‎SPECIFICALLY ACKNOWLEDGE THAT GOOSEHEAD INSURANCE SHALL NOT BE LIABLE FOR YOUR ‎USER SUBMISSIONS, ANY CLAIM CONTENT, OR THE DEFAMATORY, OFFENSIVE, ‎HARMFUL OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF ‎HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.‎ YOU AGREE THAT ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE AGAINST GOOSEHEAD INSURANCE ARISING OUT OF OR RELATING ‎TO THESE TERMS OF USE OR THESE SERVICES MUST BE COMMENCED WITHIN ONE ‎‎(1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ‎ACTION OR CLAIM IS PERMANENTLY BARRED. ‎

10. DISPUTE RESOLUTION AND CLASS ACTION WAIVER

1. Please read this Arbitration Agreement carefully. It is part of your contract with Goosehead and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
2. Scope of Arbitration Agreement (“Arbitration Agreement”). You acknowledge and agree that any dispute or claim relating in any way to your access or use of the Services or to any other aspect of your relationship with Goosehead will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or Goosehead may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).This Arbitration Agreement shall apply, without limitation, to all claims that arose before this or any prior agreement.
3. Procedures. You or Goosehead may demand arbitration before or after the commencement of a lawsuit. The arbitration administrator will be the American Arbitration Association (AAA), 120 Broadway, Floor 21, New York, NY 10271, www.adr.org. If the AAA cannot or will not serve and the parties are unable to select an administrator by mutual consent, the administrator will be selected by a court with jurisdiction. (Hereinafter, the AAA, or any other administer agreed upon by the parties or selected by a court are each “Administrator”). Arbitrations are conducted under these Terms of Use and the AAA’s Consumer Arbitration Rules and, if applicable, the AAA Consumer Mass Arbitration Rules. Any party initiating an arbitration shall certify that the demand for arbitration complies with the requirements of Federal Rule of Civil Procedure 11(b). Each party to the arbitration shall pay his, her, or its own costs of arbitration as specified by the relevant rules. If you cannot afford your arbitration costs, you may apply for a waiver under the relevant rules.
4. Class Action and Jury Trial Waiver. The parties waive any right to a jury trial. They also waive any right to bring representative claims in court or in arbitration on behalf of a class of individuals, on behalf of the public, as a private attorney general, or otherwise, or to join a representative Action or class action or consolidate claims (the “Class Action Waiver”).
5. Mass Arbitration Process Requirements. If twenty-five (25) or more similar claims are asserted against Goosehead at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your claim is one such claim), you understand and agree that the resolution of your claim might be delayed. Under this process, thirty (30) claims will be chosen to proceed to individual arbitration proceedings as part of a first batching process, fifteen (15) claims will be selected by the claimants and fifteen (15) claims will be selected by Goosehead. The claims will then proceed as follows:
   1. For the first thirty claims, the evidentiary hearing for each claim shall begin within 150 days of the date of the filing of the claim. The remaining claims shall not be filed or deemed filed in arbitration for the purposes of assessing an arbitration fee nor shall any fees be assessed by AAA in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of this staged process.However, any applicable statute of limitations on your claim and filing fee deadlines shall be tolled for claims subject to this “Mass Arbitration Process Requirements” section from earlier of: (1) the date on which you filed a lawsuit or arbitration demand or (2) the first date on which claims are selected for the first set of batching proceedings. The statute of limitations shall continue to be tolled until the time your claim is selected to proceed in arbitration, is withdrawn, or otherwise resolved.
   2. If the parties are unable to resolve the remaining claims after the conclusion of the initial thirty (30) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge.The Company will pay the mediator’s fee. The parties will agree upon a mediator no later than 150 days after the filing of the earliest claim subject to this “Mass Arbitration Process Requirements” section. The first mediation session shall take place within 30 days of the conclusion of the last evidentiary hearing of the first batching process. If the parties are unable to resolve the remaining claims through mediation within 45 days of the first mediation session, then the remaining claims will be assigned random numbers. The claims with the forty (40) lowest randomly assigned numbers shall proceed to individual arbitration proceedings as part of a second batching process. The evidentiary hearing for all claims in this second batch shall begin within 120 days of the date that the second batch claims are selected.The second batch of claims shall not be filed or deemed filed for the purposes of assessing any AAA fee nor shall any fees be assessed by AAA in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of this staged process.
   3. If the parties are unable to resolve the remaining claims after the conclusion of the second batch of forty (40) proceedings, the parties shall participate in another global mediation session within 30 days of the conclusion of the last evidentiary hearing for the second batch. If the parties are unable to resolve the remaining claims within 30 days of the mediation session, this staged process shall continue with no more than one hundred (100) claims proceeding at any time in order based on the random number previously assigned.This process will continue until all the coordinated claims, including your claim, are decided by the arbitrator or otherwise resolved. A single arbitrator shall preside over each proceeding, and only one proceeding may be assigned to each arbitrator unless the parties agree otherwise.
      
6. Enforcement. A court of competent jurisdiction shall have authority to enforce this section regarding “Mass Arbitration Process Requirements” and, if necessary, to enjoin the filing or prosecution of arbitration demands. Should a court decline to enforce these “Mass Arbitration Process Requirements,” you and Goosehead agree that your and Goosehead’s counsel shall engage in good faith and with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.
   
7. Opt-Out.You may opt out of this Arbitration Agreement. If you do so, neither you nor Goosehead can force the other to arbitrate. To opt out, you must notify Goosehead in writing no later than thirty (30) days after first becoming subject to this Arbitration Agreement.Your notice must include your name and address, your email address, and an unequivocal statement that you want to opt out of this Arbitration Agreement. You must send your opt-out notice to: compliance@goosehead.com. If you opt out of this Arbitration Agreement, all other parts of these Terms of Use will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any previous, other, or future arbitration agreements that you may have with us.
   

11. INDEMNIFICATION

You agree to defend, indemnify, and hold Goosehead and its employees, agents, officers, directors, ‎contractors, suppliers and other representatives harmless from and against all liabilities, ‎damages, demands, settlements, claims, actions, costs, and expenses (including reasonable ‎attorneys’ fees) in connection with or arising from (i) your use of these Services, and the Site ‎Content, , as it may change from time to time; or ‎(ii) your violation of these Terms of Use. Goosehead may, if necessary, participate in the defense of ‎any claim or action at your expense and any negotiations for settlement. Goosehead reserves the ‎right, on notice to you, to assume exclusive defense and control of any claim or action subject ‎to indemnification by you, without relieving you of your indemnification obligations hereunder. ‎Upon learning of a claim by a third party that your use violates or allegedly violates a third ‎party’s rights, you agree to promptly notify Goosehead of any such claim. You agree to cooperate ‎with us as reasonably required in the defense of any such claims, and you shall not in any event ‎settle any such claim or matter without the written consent of Goosehead.‎

12. NO WAIVER

Except as expressly set forth in these Terms of Use, (a) no failure or delay by Goosehead in exercising any of rights, powers or remedies under these Terms of Use will operate as a waiver of that or any other right, power or remedy.

13. SEVERABILITY AND INTERPRETATION

If any provision of these Terms of Use is for any reason deemed invalid, unlawful, void or unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be deemed severable from these Terms of Use, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms of Use (which will remain in full force and effect). Any waiver of any provision of these Terms of Use must be in writing signed by an authorized representative of Goosehead to be valid. A waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of the same provision in the future. To the extent permitted by applicable law, you agree to waive, and you hereby irrevocably waive, any applicable statutory and common law that may permit a contract to be construed against its drafter. Wherever the word “including” is used in these Terms of Use, the word will be deemed to mean “including, without limitation.”

14. USER COMMENTS AND SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other ‎information that you provide to Goosehead are not confidential, and you grant us a worldwide, ‎royalty-free license to distribute, publish, modify, edit, or otherwise use your submissions. Goosehead does not claim ownership of the information you provide to Goosehead (including feedback and suggestions) or that you input or submit to any Services (collectively “Submissions”). Goosehead shall be entitled to the unrestricted use and dissemination of these submissions for any ‎purpose, commercial or otherwise, without any acknowledgement of or compensation to you.‎

15. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you will not use the Services for any purpose that violates any applicable laws or regulations, or that is prohibited by the Terms of Use. You may not use the Services in any manner that could damage, disable, overburden, or impair any server that hosts the Goosehead website, App, or the network(s) connected to any such server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to other accounts or to any of the Services, through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

Goosehead reserves the right at all times to disclose any information as Goosehead deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit or refuse to post or remove any information or materials, in whole or in part, in Goosehead’s sole discretion.

Any unauthorized use of the Services, including the website or App for any purpose is prohibited. We may suspend or ‎terminate the availability or your use of the Services or Website (and any elements or features of it), in ‎whole or in part, for any reason, and at any time, in our sole discretion, and without advance ‎notice or liability.‎

You agree that you will not: (i) use our Site Content or Services for any political or commercial purpose, aside ‎from the purchase of goods or services if offered for sale through the Site Content by Goosehead; (ii) engage in any activities through or in connection with our Site Content or Services that attempt ‎to or actually do harm any individuals or entities or are unlawful, offensive, or abusive, or that ‎violate any right of any third party, or are otherwise objectionable to Goosehead; (iii) reverse-engineer, decompile, disassemble, reverse-assemble, or modify any website source or object ‎code or any software or other products, services, or processes accessible through any portion of ‎our Site Content; (iv) engage in any activity that interferes with another user’s access to our Site Content ‎or Services or the proper operation of our Site Content or Services, or otherwise causes harm to our Site Content, Services, Goosehead, or ‎other users; (v) use Site Content in a manner that suggests an unauthorized association with ‎any of our products, services, or brands; (vi) interfere with or circumvent any security or access ‎feature of our Website; or (vii) otherwise violate these Terms of Use.‎

16. MODIFICATIONS TO PRICE AND TERMS

By providing material, such as policy descriptions, on our Services, Goosehead does not in any ‎‎way promise that the materials will remain available to you or that you will qualify for any of ‎‎the products or services we offer. GOOSEHEAD RESERVES THE RIGHT, AT ANY TIME, TO ‎‎CHANGE ITS PRODUCTS AND SERVICES, EFFECTIVE IMMEDIATELY ‎‎UPON POSTING ON OUR WEBSITE OR APPLICATIONS OR BY EMAIL DELIVERY TO ‎‎YOU.‎

In accordance with various insurance laws and other regulatory restrictions, insurance products ‎‎and services referenced on the Services may not be available or suitable for all jurisdictions and ‎‎may not be offered by all of the insurers within the Goosehead family of companies.‎

Except as expressly stated herein, the information contained on these Services is not an offer to ‎‎sell or a solicitation to purchase any insurance product or other product or service by Goosehead. ‎‎Rather, the information on our products and services is provided to you so you can learn what ‎‎products Goosehead generally offers. Please contact a designated Goosehead representative or ‎‎your broker to find out which products and services are available to you in your jurisdiction. We ‎‎may make improvements and/or changes to the products, services and/or programs described within this Site Content at any time without notice.‎

The Site Content does not amend, modify, or supplement any insurance policy. Consult the actual ‎‎policy or your agent, or contact us for the name of a Goosehead agent who can supply you with details ‎‎regarding terms, conditions, coverages, exclusions, products, services, and programs which may ‎‎be available to you. Your eligibility for particular products and services is subject to final ‎‎determination of underwriting qualifications and acceptance by Goosehead’s insurance carrier partners providing such products or services.‎

17. UNITED STATES OPERATIONS

Goosehead controls and operates our Site Content from its offices in the United States, and makes no ‎representation that our Site Content is appropriate or available for use beyond the United States. If you are from a non-U.S. country, please be aware that the laws in the United States are likely different ‎from those of the country in which you are located. By using and providing ‎information through the US Services, you are consenting to (and represent that you have ‎authority to consent to), the transfer of such information to the United States for ‎the uses and purposes described in these Terms of Use (and any Additional Terms), and ‎subject to our Privacy Policy. We ‎reserve the right to limit the availability of our Website and/or the provision of any Site ‎Content, program, product, service, or other feature described or available on our Website to ‎any person, entity, geographic area, or jurisdiction, at any time and in our sole discretion, and to ‎limit the quantities of any content, program, product, service, or other feature that we provide. ‎You and we disclaim any application to these Terms of Use of the Convention on Contracts for ‎the International Sale of Goods.‎

18. APPLICABLE LAW

These Terms of Use shall be ‎‎governed by and construed in accordance with the internal laws of the State of Texas ‎‎without giving effect to any choice or conflict of law provision or rule (whether of the State of ‎‎Texas or any other jurisdiction).‎

No failure, omission, or delay on our part to exercise any right under these Terms of Use will preclude any other further exercise of that right or other right under these Terms of Use.

If any terms in these Terms of Use change due to applicable law or are declared invalid by order of a court, the remaining terms of these Terms of Use will not be affected, and these Terms of Use will be interpreted as if the invalid terms had not been placed in these Terms of Use. The headings in these Terms of Use are intended only to help organize these Terms of Use.

19. EXCLUSIONS AND LIMITATIONS; CONSUMER PROTECTION NOTICE.‎

If you are a consumer, the provisions in these Terms of Use are intended to be only as broad and ‎inclusive as is permitted by the laws of your state of residence. Certain states ‎have heightened consumer protection laws that may make certain terms of these Terms of Use ‎inapplicable to you. No provision of these Terms of ‎Use shall limit or waive your rights as a consumer under the law of your state of residence.

20. SMS (“TEXT”) MESSAGES

Goosehead uses dedicated short codes and 10-digit long codes to send SMS messages to its clients. Communications through Goosehead’s SMS services are on an opt-in basis. Message and data rates may apply; message frequency varies per user. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Marketing Messages. Goosehead uses short code 39984 and fully registered 10-digit long code to send marketing SMS messages to its clients notifying them of insurance product updates and availability related to their insurance portfolio or coverage.

• You can get help by texting HELP to 39984 or reply HELP to any message received from a 10-digit long code number. You will receive an automated response with instructions about our service and how to obtain additional information.
• You can opt out at any time by texting STOP to 39984 or reply STOP to any message received from a 10-digit long code number. You will receive a reply message to confirm that you have been unsubscribed.

Servicing Messages. Goosehead uses fully registered 10-digit long code and short code numbers to send and receive SMS messages for client service and support.

• You can get help by texting HELP to 39984 or reply HELP to any message received from a 10-digit long code number. You will receive an automated response with instructions about our service and how to obtain additional information.
• You can opt out at any time by texting STOP to 39984 or reply STOP to any message received from a 10-digit long code number. You will receive a reply message to confirm that you have been unsubscribed.

Please note that opting out of receiving marketing and/or servicing text messages may negatively impact your use of Goosehead’s services as you will no longer receive any text messages from Goosehead. You consent to the handling of your information as described in Goosehead’s Privacy Policy. To contact Goosehead’s customer service team for additional assistance, please call 1-800-474-1377.

Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Texts may be sent using an automatic telephone dialing system.

The following is a list of participating carriers: AT&T, Sprint/Boost/Virgin, T-Mobile®/MetroPCS, Verizon Wireless, CellCom USA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular Telephone Company, Immix(Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missouri Cellular Limited, Peoples Wireless, Panhandle Telecommunications Systems(PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas RSA 3 Ltd(Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone Company(Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN). T-Mobile® is not liable for delayed or undelivered messages.

For support, please email us at service@goosehead.com or call us at 1-800-474-1377.

21. CONTACT US

If you have any questions regarding our Terms of Use, our practices, or your use of our Services, or if you believe that your work has been copied in a way that constitutes infringement on Goosehead’s Website or App, please see Goosehead’s Copyright Policy, please contact us at:

Goosehead Insurance Agency, LLC
Attn: Legal Department
1500 Solana Blvd, Suite 4500
Westlake, Texas 76262
Telephone: 1-888-928-0031
Email: privacy@goosehead.com