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Goosehead Insurance Franchise Superior Back Office Support

Success Starts Here

Goosehead’s turnkey model provides franchise owners with a complete infrastructure, including operational guidance and support to easily get started in the property and casualty insurance industry.

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We've got your back

At Goosehead Insurance, we know that running a successful insurance franchise requires more than just sales and marketing skills. That's why we have a dedicated back-office support team that works tirelessly behind the scenes to help our franchise owners manage their businesses efficiently and effectively. Our team includes experienced professionals who specialize in areas like underwriting, claims processing, policy administration, and finance. 

Agency Support

  • Customized one-on-ones with regional specialistsproviding best practices for business development
  • Unmatched help desk support with licensed experts across all time zones via phone, email, and chat 
  • Expert coaching across products, process, strategy, technology and more 

Service Team

  • Our dedicated service agents manage all of your client's inbound and outbound requests 
  • Builds and maintains a relationship with your clients  
  • Generates revenue opportunities for your agency 
  • Available to your clients via phone, text and online chat, accommodating all time zones 


  • Provides commission accounting with a detailed monthly statement
  • Receives and processes checks from clients or title companies on your behalf
  • Our team calculates your staff's paychecks for you, saving you time 

Launch Specialists

  • Provides individualized agency launch support such as business fillings and licensing management 
  • Submits carrier appointments and other carrier requirements on your behalf 
  • Real time onboarding support including new hire launch, carrier login management and much more 


  • No relationship management burden on agent for both national and regional carriers
  • Works to evaluate potential carrier partners based on agent needs 
  • Provides training and webinars on newly appointed insurance company partners 

Quality Control

  • Reviews newly issued policies for accuracy reducing errors & omissions exposure
  • Identifies additional support documents needed for discounts and requirements
  • After accuracy review, our team will send your client's a Docusign to finalize policy paperwork 

Fly high above the rest set a high bar in the insurance industry

Our training starts with a two-week intensive course at our corporate headquarters. You’ll learn about all aspects of running a successful Goosehead franchise including salesmarketing, customer service and operations. After completing initial training, you'll have access to ongoing support and resources, including webinars, coaching sessions, and regional meetings keeping you up-to-date on the latest industry trends and best practices.

New Agent Training

Goosehead’s 2-week program begins once licensing and onboarding are completed. It’s a hands-on, progressive program using real leads to learn the Goosehead sales process and carrier systems.

Sales College

Our 12-week Sales College program provides daily trainings on key topics to help implement strategies and processes that drives agent success.

Grad School

Goosehead’s 4-week Grad School program is available to anyone who has successfully graduated Sales College. The program will look to improve agent productivity by delivering a comprehensive deep dive into agent specific topics.

Next Level

After 18 months tenure or a minimum of 500 policies in force. Next Level Training is designed to help an agent reach a new level of productivity once they have mastered the basics.

Build Your Own Business

Once having successfully completed Next Level Training, Agency Owners are nominated by their regional manager to attend this program. This program is designed to help franchise owners reach a new level of productivity, helping, their business through production and hiring.

Hear from our agents


Great entrepreneurs naturally have a lot of questions about owning an agency, so we’ve put together some of the most frequently asked questions here>

Your future is now

Tell us a little bit about yourself and our team will provide you with all the information you need to take your business to the next level. 

Providing your financial investment range allows our team to suggest the best option tailored to you.

Help us get to know you and your past professional experience.

Understanding your business goals will help guide our team in future conversations with you.

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