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Melissa Williams

License #: E164746
4.9 OUT OF 5 STARS
star star star star star (69 Reviews)
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About Melissa
Melissa Williams is an agent with Goosehead Insurance located in St. Cloud, FL. Melissa joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Melissa is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Melissa and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: FL, TN
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498 Ponderosa Drive
St. Cloud, FL 34769
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Homeowners Insurance 101
After looking at dozens of houses you found a property you love. You’ve managed to come up with a down payment, get approved by a lender, and started wrapping your knick knacks in newspaper. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to cover injury to others, legal fees and litigation, excessive property damage, and more. Relatively cheap, it can give you protection from a sudden and serious situation. 
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
Recent Reviews
Total Agency Reviews 119
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Susan C., Feb, 17 2024
Fast and efficient.
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William H., Dec, 27 2023
Professional service
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Mark H., Dec, 12 2023
I have known Brad for a long time, finally doing some business and he was on top of it. Got the quotes in a very fast time.
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Angi L., Dec, 06 2023
The insurance policy I purchased was incredible, compared to what I had previously. Customer service was good other than having to reach out multiple times before actually getting a quote. It took much longer than necessary
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Christin H., Nov, 18 2023
Great customer service knowing that a team is watching out for my best needs and looking for the best rates
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Benjamin M., Nov, 02 2023
Everything was great! I couldn’t have asked for more. Polite, knowledgeable, fast service, fair price. Everything anyone should be looking for in an insurance broker.
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Susanne W., Nov, 02 2023
Great service and communication
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James R., Oct, 30 2023
Brad.mchatton@goosehead.com is the best he assisted me and followed up to make sure everything was moving forward. Thanks for a job well done. Will recommend
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Scott A., Oct, 26 2023
Melissa is very quick to respond and very helpful.
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Darcie V., Oct, 11 2023
This is my first house, which has been very stressful process. Brad has helped and supported me in anyway that he can. He’s amazing and I’m glad he’s on my team.
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Sarah B., Oct, 10 2023
Melissa is always professional and so easy to work with. I highly recommend this company, and especially Melissa Williams.
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Ryanne R., Oct, 09 2023
My agent is very workable and professional
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Michael M., Oct, 07 2023
Brad was so helpful and responsive. He always returned calls and kept us updated
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Deanna F., Sep, 22 2023
The company is great and reasonable with prices. Brad was great.
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Martin C., Sep, 19 2023
Simply being honest
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Debra L., Sep, 04 2023
Ease in gettin home owners insurance and competitive prices
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Vincent B., Aug, 27 2023
Great agent with good communication
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Kimberly M., Aug, 27 2023
As many know, insurance in Florida these days is a nightmare. Melissa went well above and beyond. She was personable, persistent on our behalf and very professional! I would highly recommend this agency!!
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Bernadette M., Aug, 23 2023
Uneventful .. curteous..and awesome handling of a "right away" issue I needed help w/ since current agent( another company- didn't help!)
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Sheran R., Aug, 21 2023
Attention to detail and assisting in every possible way he could. Made me feel like talking to an insurance person wasn't the worst experience in the world. I have raved about Brad to all my friends!!
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Ashley R., Aug, 12 2023
We could not have navigated this situation without Brads help and compassion. He was kind and understanding and went out of his way to help explain all of our options for insurance and help to ensure we maintained the best coverage for our situation. I am so grateful to him throughout this process, it's been a horrible situation and he was one thing that did not make it more difficult for our family. Thank you Brad.
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Donna H., Jul, 24 2023
I experienced Melissa as extremely knowledgeable, very professional, and friendly. She took her time with me and answered all of my questions. I thought she was simply terrific.
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Jared S., Jul, 16 2023
Top notch customer service from my agent
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Michael P., Jun, 24 2023
answers the phone right away, or buy the end of his day. answered all of my questions very detailed THANKS BRAD
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Joann P., Jun, 24 2023
Brad was very helpful and answered all my questions that I had.
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Virginia B., Jun, 23 2023
Very good customer service skills
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Joshua F., Jun, 20 2023
It’s been a difficult time for me to find insurance but Brad was able to get me options immediately
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Steve L., Jun, 18 2023
Brad did an excellent job navigating the Florida Insurance market ..
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Wesley S., Jun, 16 2023
Brad made us feel comfortable. Like we have known him for years.
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Richard R., Jun, 12 2023
Brad McHatton is the best
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Michelle L., Jun, 04 2023
Knowledgeable, kind, and willing to answer all my questions without rushing
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Angela k., May, 31 2023
Customer service was outstanding.
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Alvin S., May, 31 2023
I was satisfied with the service
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Thomas S., May, 11 2023
Mellisa was awesome
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Ann S., Apr, 22 2023
Brad was awesome
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William P., Apr, 21 2023
Melissa provide excellent customer service for this request.
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Ann H., Apr, 21 2023
Agent very knowledgable, answered all questions/concerns, honest and took all the time we needed to feel comfortable with our choice
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Erica L., Apr, 18 2023
Brad was honest and timely in responding to my requests.
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Kenny D., Apr, 16 2023
She answered & returned phone calls. Managed getting quotes, and followed up without being pushy.
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Frank D., Apr, 15 2023
Melissa was very professional and diligent in her efforts to assist.
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Debbie T., Apr, 12 2023
Melissa was great and very fast at getting this done!
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Donna L., Apr, 07 2023
Agent was knowledgeable and efficient. Very happy with service.
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Jason G., Mar, 26 2023
Kind, friendly, informative and quick response
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Jose G., Mar, 24 2023
He understood my situation immediately, showed empathy and did an excellent job at removing obstacles. He got the job done in record time. I will not get advice from any other insurance agent but Brad! Great job and quite grateful for the outcome !
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Kayla R., Mar, 22 2023
Great customer service!
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David H., Feb, 28 2023
Really happy with Brad’s work.
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Lara H., Feb, 27 2023
Easy to work with
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Karen W., Feb, 26 2023
Brad was very attentive to our needs and request s for documents needed to process for our new policy with Citizens. Also help with our 4 point inspection.
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Ronald C., Feb, 22 2023
Melissa was a perfect agent and did everything we hoped she would do. Very cordial and professional as well.
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Wendy F., Feb, 16 2023
Melissa has been wonderful to work with! She really helped us obtain affordable insurance.
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Donna B., Feb, 10 2023
Very competent and kept me alerted all the way through the process.
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Anita G., Feb, 04 2023
Brad was so so helpful and knowledgeable,he really cares and is very passionate about his job,can’t thank him enough for everything,Mr. Mrs Green
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Brian L., Feb, 04 2023
Brad was incredible. Extremely straight forward did not hide anything gave all the information I asked him for without hesitation and eas honest. Have already referred his name to some friends to use him. Thank you for all the efforts.
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Noemi R., Feb, 04 2023
Melissa is very professional, who listens, and she is courteous. Looking forward to many years to come
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Peter L., Feb, 03 2023
Melissa has been very helpful through the entire process.
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Jaret W., Jan, 28 2023
Melissa was able to handle our request very quickly and professionally.
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Doug L., Dec, 23 2022
Awesome Service
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Doug L., Dec, 21 2022
awesome Experience
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Jennifer C., Dec, 20 2022
Melissa was very attentive, knowledgeable, and helpful.
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Ruth H., Dec, 19 2022
Great service and a great honest person.
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Casandra F., Dec, 05 2022
Super easy process!
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Nancy H., Nov, 22 2022
Very professional!
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Betsy H., Nov, 13 2022
Very easy to work with and the lowest prices!
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Fernando M., Nov, 04 2022
Very satisfied!
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Fernando M., Nov, 04 2022
Great and quick response!
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Clifford B., Nov, 04 2022
Very thorough in her research in finding a good policy for our home. Very quick to respond to questions. Very friendly and professional. Will recommend her if the occasion arises.
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Connie G., Nov, 03 2022
Good service
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Carolyn B., Oct, 23 2022
Excellent service, Melissa got me everything I asked for, at a better rate. Quick easy and painless. Wonderful woman to do business with....

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