File a Claim

Goosehead makes it easy

With Goosehead, your options are wide open. If you ever need to make a claim, think of us as your concierge. Our agents make your claims experience simple, effective, and painless. 

Monday – Friday: 7am – 7pm, all time zones

Call our dedicated Claims Report Line at 866-260-5151


Email us at with the information below:  

  • Date of the incident 
  • Cause of the damage
  • Detailed description of  what happened
  • Photos of the damage


Text our Service Team at (800) 474-1377

Monday – Friday: 7am – 7pm, all time zones 

On Saturdays, 8am – 5pm, all time zones 

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If you need immediate help before or after our hours, just call your insurance company directly. Find that number here.

The answers you need

are just a call away.

At Goosehead, we’re ready to help you with any question, any concern and any claim. Just give us a call!  

Expert Advice

Our Goosehead service team will listen to what happened, review the details of your policy, and provide expert advice on the best course of action.

Dedicated Concierge

Your service team works with you during your claim to keep the process flowing smoothly. Consider us your personal concierge.

Post-Claim Follow Up

Even after your claim has been closed by your insurance company, our team will follow up with you to make sure you’re completely satisfied.

Hours of Operation

At Goosehead, we don’t read from scripts. When you contact us, you reach a licensed insurance agent, trained and dedicated to solving your issues.   

Monday-Friday: 7 AM - 7 PM  

Saturday (Chat and Text): 8 AM - 5 PM