File a Claim
Goosehead makes it easy
With Goosehead, your options are wide open. If you ever need to make a claim, think of us as your concierge. Our agents make your claims experience simple, effective, and painless.
Monday – Friday: 7am – 7pm, all time zones
Call our dedicated Claims Report Line at 866-260-5151
Email us at service@goosehead.com with the information below:
- Date of the incident
- Cause of the damage
- Detailed description of what happened
- Photos of the damage
Text
Text our Service Team at (800) 474-1377
Monday – Friday: 7am – 7pm, all time zones
On Saturdays, 8am – 5pm, all time zones
Login to portal
If you need immediate help before or after our hours, just call your insurance company directly. Find that number here.
The answers you need
are just a call away.
At Goosehead, we’re ready to help you with any question, any concern and any claim. Just give us a call!
Expert Advice
Our Goosehead service team will listen to what happened, review the details of your policy, and provide expert advice on the best course of action.
Dedicated Concierge
Your service team works with you during your claim to keep the process flowing smoothly. Consider us your personal concierge.
Post-Claim Follow Up
Even after your claim has been closed by your insurance company, our team will follow up with you to make sure you’re completely satisfied.
Hours of Operation
At Goosehead, we don’t read from scripts. When you contact us, you reach a licensed insurance agent, trained and dedicated to solving your issues.
Monday-Friday: 7 AM - 7 PM
Saturday (Chat and Text): 8 AM - 5 PM
Superior customer service
is our claim to fame.
Life is always moving, and you need to move with it. We ensure you're able to keep up. Even when the roads get rough.
"ABOVE AND BEYOND"
Andrew was very helpful. He offered to help me submit a claim and the only reason for my call was to get a policy number. He went above and beyond to help.
Cynthia J ., Round Rock, TX
"AWESOME"
With all the damage from the recent storm I thought it would take a while to get a response. I would understand that but she responded to me immediately and provided me with additional information that proved helpful. I am not filing a claim but wanted to review my current policy to see if I have adequate coverage. She was awesome!
George P ., Lewisville, TX
"APPRECIATED"
My experience with Quentin was pleasant and he answered all my questions and was able to help me out. It was much appreciated and made my claim experience less stressful.
Eric B ., La Porte, TX
"EASY"
Coty was very helpful and made the process of filing a claim easy.
Jacob N ., Houston, TX
"DETAILED"
Mack was very helpful in guiding me through my options on submitting an insurance claim. He was very detailed, knowledgeable, and friendly.
Jakob P ., Fort Worth, TX
"PROMPT"
Lacey was very informative and helpful on the phone. She was prompt in addressing my concerns about getting my claim submitted.
Ashley P ., Saint Leonard, MD
"HELPFUL"
Jenn was very helpful and answered all my questions. I felt good knowing that she was helping me with my claim concerns.
Margarita F ., Spring, TX
"AMAZING"
Jasmine from Goosehead was amazing, patient and resolved my claim concerns.
Micah E ., Farmington Hills, MI
