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About Kristine
Kristine Pokrandt is an agent with Goosehead Insurance located in
Highwood, IL. Kristine joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Kristine is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Kristine
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
IL, WI, IN
Connect
406 Green Bay Road, Suite 2
Highwood, IL 60040
Highwood, IL 60040
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
TR L., 7/1/2025 5:48:25 PM
ashley was great and the best . very polite and knowledgeable
Angel A., 6/18/2025 4:04:32 PM
Ashley makes everything so easy to handle and take the cumbersome work out of the equation so that you don't need to do the research on your own. Truly goes above and beyond to find the best price and coverages for your needs. Will definitely consider bundling all coverages and continuing to work with her
Neal G., 6/15/2025 10:08:02 PM
Kristine was excellent in every way.
Particularly friendly, responsive and efficient.
Julia B., 6/14/2025 6:20:12 PM
Kristine is so knowledgeable and responsive! She really took her time with us to demystify the details of home insurance and provided valuable information that helped us tailor the right policy for our needs. Thanks so much, Kristine!
Hadass W., 6/14/2025 3:51:24 PM
Kristine was thorough and answered all the questions I had about each part of the policy coverage.
Emmanuel M., 5/30/2025 1:39:52 PM
Ashley is very knowledgeable and seemed to work with our best interest in mind
Jacob B., 5/29/2025 2:36:48 PM
Ashley was very informative, very kind and had a wonderful warm demeanor as well as a great sense of humor. Was an absolute delight to work with
Rylee S., 5/28/2025 7:36:25 PM
Ashley was great and walked us through all our options and helped us tailor a policy that was right for our situation
Jinglin W., 5/10/2025 1:53:35 PM
She tried her best to get the best deal for me.
Daniel C., 5/1/2025 1:44:17 PM
Ashley. She was prompt, but also patient. She was knowledgeable and comprehensive, but also responsive to our specific needs and choices. And she was extremely accessible. A++
Cassandra F., 4/30/2025 2:01:15 PM
Ease of process and quick response time
Claire-Marie C., 4/24/2025 6:44:24 PM
Ashley explained everything thoroughly. She answered all my questions and gave recommendations tailored to my needs. She really took the time to explain pros and cons of each part of the insurance policy.
Mary H., 2/27/2025 4:42:04 PM
Ashley is the model for what all service contractors should be - professional, experienced, efficient, willing to listen and answer any and all questions and friendly! She didn't push any one product but fairly compared several, including one from a competitor.
Odessa C., 2/24/2025 3:59:30 AM
The representative was very knowledgeable and patient as she went over the details and locating a package that will be best for me.
Jennifer B., 2/15/2025 4:07:02 PM
Ashley was very patient, kind, and informative. She took her time thoroughly explaining everything to me and helped us secure affordable new policies. Many thanks to Ashley!
Yamuna R., 1/2/2025 3:00:42 PM
Great service from Ashley! She was very personable and followed up in a timely manner. Received awesome quote on car insurance rates.
Kayli S., 12/31/2024 4:16:07 PM
Ashley was very knowledgeable, patient and informative! I think we got the right policy for me straight away.
Tiffany F., 12/9/2024 3:30:37 PM
I wanted to let you know that Ashley was wonderful to work with. Her attention to detail in capturing all my requests and delivering a solution to solve all my insurance needs was remarkable. Hands down, she provided awesome customer service; I am hopeful this level of service continues when dealing with Ashley's team.
Brandon F., 12/5/2024 4:45:19 PM
Ashley Vonasek, my insurance agent, exceeded my expectations. She was very helpful and made the entire process seamless. He took care of all my needs.
Alexandra B., 12/4/2024 4:28:46 PM
Kristine was extremely helpful - she spent time with me explaining every aspect of my policy and helping me to understand what would work best for me. I highly recommend Kristine!
Kimberly W., 11/23/2024 4:09:14 PM
Very nice and was great explaining everything
Matthew G., 10/17/2024 2:47:35 AM
The account executive who assisted us throughout the process, Ashley Vonasek, was incredibly helpful; she took time to carefully review our options, educate us on the different components of our coverage, and ultimately get us the best rate. I'd highly recommend working with her to any of my colleagues.
Bruce R., 10/10/2024 5:32:10 PM
Kristine was faultlessly and professionally helpful. She knows the ropes and was able to authoritatively and clearly advise me on the big picture regarding condo insurance and the particulars specific to my case. Also, she has a lovely sense of humor (Meaning she laughed at my jokes)!
Anneliesy B., 10/10/2024 5:04:03 PM
It was done quickly and was kept informed
Monica B., 10/4/2024 4:59:08 PM
Excellent customer service! Kristine was extremely helpful!!
Amanda S., 9/24/2024 4:28:01 PM
It was great working with Kristine. She was very thorough and the charts she made for me were super helpful for comparison and clarity.
Bria B., 9/18/2024 4:15:07 PM
Kristine was amazing
Jeffrey G., 9/11/2024 5:09:15 PM
Wonderful quick service. Knowledgeable agent who helped me know what coverage I needed, and was able to find me more coverage at a better rate than my current coverage!
ANTONELLA C., 9/8/2024 4:19:28 PM
Fast response and great communication
Candice T., 8/27/2024 4:40:21 PM
Kristine explained everything clearly to us so we could make the most educated decision.
Debra D., 8/22/2024 1:18:18 AM
Kristine is knowledgeable and was able to answer my many questions promptly and in full detail. She was patient and attentive.
Katy R., 8/21/2024 9:24:45 PM
Very efficient and patient in answering all of my questions. Great interaction!
Jose M., 8/9/2024 8:58:57 PM
Very informative and explained the difference between multiple insurances available in the market for cars. They strive to give the best benefits with the lowest price available. I am very pleased to have come to Goosehead Insurance and have had Gus helped me.
Samuel B., 8/2/2024 5:33:48 PM
Excellent customer service and willingness to answer the tough questions during the insurance process.
Geoff E., 7/29/2024 1:28:52 AM
My agent Kristine Pokrandt provided me with a full suite of insurance options shortly after I requested them and the pros / cons of them. She walked me through everything and made the purchase process very efficient. I was very pleased with the high level of service I received from my Goosehead agent and will be sure to recommend Kristine to others who are looking to review or upgrade their insurance.
Maggie W., 7/27/2024 4:44:56 PM
Ashely was kind and courteous to work with. She was very knowledgeable through the process, was extremely patient in answering all of our questions and found the best insurance at the right price. We had a wonderful experience working with her and will recommend her to both friends and family.
Kevin F., 7/25/2024 4:18:44 PM
Gus was very helpful.
Kelsie H., 7/24/2024 7:37:28 PM
Ashley took the time to discuss which options were the best fit for us. She broke down different scenarios and explained the benefits and challenges of each one. It really felt like she had our best interests at heart. 10 out of 10 - would recommend Ashley Vonasek!
Kara K., 7/24/2024 6:20:54 PM
Ashley saved us about 50% on our car insurance policy and patiently answered all our questions l!
Jason M., 7/24/2024 5:21:32 PM
Ashley was very fast to respond, very well researched, polite, friendly and had really good information for us. She answered all of our questions and made the whole process as smooth as could be.
Eric C., 7/23/2024 3:37:22 AM
Gus Raith is knowledgeable and helpful.
Cade C., 7/16/2024 4:33:31 PM
Kristine was excellent, relatable, and kind. Really enjoyed working with her and would highly recommend.
Mikael T., 7/16/2024 1:57:24 AM
The service I received from my rep, Ashley Vonasek, as well as the cost savings.
Mary J., 7/13/2024 7:07:35 PM
Kristine was so easy to talk to and knowledgeable with what needs to be done. Would recommend her to my friends and family..
Jacqueline D., 7/13/2024 4:48:03 PM
She was friendly, efficient, and got me what I asked for.
David C., 7/10/2024 4:19:49 PM
Transparent pricing, good explanation of policies, general responsiveness
Inder M., 7/5/2024 12:13:49 AM
She was very thorough, knowledgable, courteous, polite, patient and professional
William K., 7/4/2024 6:45:44 PM
Ashley did an incredible job. Very calm and informative. Not pushy
Naing O., 7/3/2024 4:18:39 PM
excellent service
David Z., 6/20/2024 4:17:18 PM
Thorough assessment and solid advice balancing coverage with premium.
Daniel S., 6/19/2024 8:05:16 PM
Customer service seemed great. I will see in the future.
Luke J., 6/18/2024 10:13:43 PM
Great service! Very personable!
Luke H., 6/18/2024 3:06:24 PM
Kristine was excellent, patient, kind, and informative. She knew her stuff and she earned our business for years to come :)
Gus P., 6/12/2024 5:02:12 PM
Kristine Pokrandt was very efficient and helpful throughout the entire process!
Angela P., 6/7/2024 9:04:29 PM
Kristine responded promptly and was knowledgeable, forthright, and extremely helpful. She improved my car and home insurance coverage while saving me money. She is excellent and I would highly recommend her to anyone.
Lauren A., 6/4/2024 5:07:17 PM
Kristine was very easy to work with. She took time to walk us through policy options and answer all of our questions. She was extremely responsive and offered to help coordinate directly with our lender when they needed proof of insurance.
Ron T., 5/16/2024 4:57:55 PM
Very responsive and provided excellent options
Melissa W., 5/3/2024 4:17:48 PM
Kristine was so helpful and personable. She took the time to answer all of our questions and she is working closely with the rest of the team to make things happen for us. We greatly appreciate her partnership in our house buying journey, especially because we are coming from out of state.
Stephanie K., 4/29/2024 8:22:01 PM
Kristine was extremely helpful and explained everything in clear detail. She helped get a better rate on car insurance and I feel good about the homeowners insurance she helped us choose.
John O., 4/26/2024 4:18:26 PM
Kristine is awesome
Mitchell C., 4/18/2024 9:50:17 PM
Kristine was pleasant, personable, and very informative. The way they laid out our options and discussed how each coverage worked helped us understand how things operate.
Matthew P., 4/15/2024 10:16:23 PM
Great service quick and easy!
Thomas C., 4/12/2024 4:48:53 PM
Very thorough, also quick with responses
James T., 3/30/2024 4:11:41 PM
Super responsive. Very clear and straightforward communication.
Randall S., 3/27/2024 4:57:17 PM
Kristina was very responsive and helpful in finding me the best coverage for the best price. She explained things in plain English and showed me a visual comparison of coverage w/rates.
Awesome and helpful!
Casey E., 3/19/2024 8:49:29 PM
Kristine ran several scenarios specific to our location and an older single family home. I felt that the decision to move forward was made in accordance with my financial goals, our specific home, and planning for the future. Thanks to her for great service!
Judith J., 3/7/2024 11:25:55 PM
Prompt, professional, friendly response. Kristine is so knowledgeable and can explain everything so well.
Tracy T., 2/17/2024 4:44:15 PM
Working with Kristine was easy and fun. She's obviously very good at building relationships and I feel like I am in very capable hands.
Lisa R., 2/12/2024 4:54:52 PM
I felt completely taken care of and informed of my choices.
Demetra R., 2/8/2024 5:34:38 PM
She was extremely helpful and always with a prompt reply.
Lisa B., 1/18/2024 4:08:35 PM
Kristine is extremely thorough, responsive and and overall pleasure to work with. I would refer to any of my real estate clients, and will always turn to her in the future for my own insurance needs.
Stacie M., 1/12/2024 9:39:32 PM
Gus was incredibly helpful, got back to us quickly, and answered all our questions/addressed our concerns. He didn't push anything on us. He worked with what we wanted and needed to find the best solution.
Chester Y., 12/26/2023 3:40:48 PM
Kristine Pograntz was great.
Arkenia O., 12/21/2023 4:45:09 PM
She was very helpful and friendly.
Liza M., 12/19/2023 11:47:50 PM
Gus was extremely helpful in describing the process that one goes through and why he was recommending the change. He was able help me save me money and help me to better understand my policy. I love how Goosehead operates, I hope I want have to file any claims, but Gut has reassured me that the Goosehead will be there for me.
Cari B., 12/15/2023 5:38:14 PM
Kristine was responsive, super helpful, clear and so friendly.
Victoria R., 12/14/2023 10:38:51 PM
quick efficient work and smart friendly disposition from sales rep
Susana O., 12/14/2023 4:31:09 PM
Kristine was super helpful and made everything much easier for me. Thanks!
Kevin S., 12/13/2023 4:11:19 PM
Kristine was very knowledgeable, prompt, personable, and pleasant. Great rates and great service! Thanks!
Natalie P., 12/5/2023 1:17:55 AM
Kristine is the reason we gave top reviews. She is absolutely wonderful to work with and went over and beyond to review our HOA's insurance with us and provide us with a complete picture of our options. She has high integrity, is super transparent, and wonderful to work with.
Sandra F., 11/29/2023 5:08:19 PM
Money saved, great service, better/more comprehensive coverage!
Vladyslav I., 11/26/2023 9:06:40 PM
Kristine found me a very good rate in a tough insurance market. Everything was done swiftly with no issues whatsoever
Brittany W., 11/16/2023 4:29:20 PM
Kristine was amazing to work with
Colin M., 11/15/2023 4:13:15 PM
Kristine was very knowledgeable and helpful in guiding me to the right plan that fit all my needs!
Nichole H., 10/13/2023 4:14:36 PM
I emailed Kristine to get a quote for homeowners insurance and she got back to me right away. She was able to find me the BEST price out there. Super quick responses and answered all my questions. Would definitely recommend Goosehead!
Brittany D., 10/10/2023 4:07:17 PM
Kristine was absolutely amazing! She took the time to help me understand the plans and was very responsive.
Mark R., 10/8/2023 6:25:01 PM
Kristine’s response was lightning fast. She took the time to call me and explain my options. She didn’t try to oversell me on the more expensive policy either. I had the policy signed before anyone else even got back to me with a quote.
Leah G., 9/26/2023 4:21:18 PM
She was amazing! Very helpful in explaining the difference in coverage and was able to find great coverage for less cost!
Justin C., 9/23/2023 4:32:25 PM
Excellent communications, efficient service, reasonable rates, fast results!
Ryan F., 9/16/2023 11:55:42 PM
Kristine was extremely helpful and accommodating and wonderful to deal with. I’ll definitely be referring her to others
Marisa T., 9/15/2023 1:29:33 AM
Kristine has been wonderful! After I had another insurance provider fall through I had to scramble to find new homeowners insurance quickly. She came in and saved the day by getting everything I needed quickly and seamlessly.
Armando V., 9/9/2023 4:52:12 PM
Great services
William M., 9/6/2023 9:17:17 PM
Kristine was through, thoughtful, available to work with. I look to be a long term client with these attributes.
Mary P., 9/2/2023 4:52:36 PM
The agent that helped me and walked me through everything was amazing.
Zachary S., 9/1/2023 12:48:08 AM
Kristine has been incredibly personable, helpful, and built trust early on with a situation we were going through during our home inspection. She explained the process and has a deep expertise that we found really helpful.
Rhonda M., 8/29/2023 8:26:21 PM
Kristine was wonderful to work with and I felt like she had my best interest in mind as she advised me on insurance.
Melissa B., 8/29/2023 4:31:34 PM
I love how she answered right away! That speaks volumes to me! She was pleasant and helpful. I'm very pleased!
Rachael S., 8/26/2023 8:21:55 PM
Excellent communication and timely responses
Danielle N., 8/11/2023 4:34:27 PM
Kristine was very responsive and helpful. She saved me a lot of money on my auto insurance premiums.
Valerie V., 7/25/2023 4:18:56 PM
Goosehead has been great for us but I'm not the type of person to boast an insurance company to others unless asked.
Zoran S., 7/24/2023 8:37:02 PM
Great experience.
Nathaniel B., 7/21/2023 1:32:52 AM
Outstanding service
Brian E., 7/13/2023 9:37:42 PM
Kristine Pokrandt was super helpful in presenting our options in a really clear way. We are very grateful for her answers to our questions, her honesty, guidance, and how easy she made this process and decision.
I hate filling out these surveys, but was really hoping I'd have the opportunity to fill out a 10/10 for her. Thanks so much, Kristine!
Theresa C., 6/29/2023 4:07:49 PM
Prompt service and extremely helpful. Also friendly and knowledgeable.
David W., 6/28/2023 4:51:22 PM
Excellent customer service!
Nicole S., 6/27/2023 5:01:23 PM
effective quick communication. Helpful. Multiple options provided.
Michele A., 6/27/2023 4:14:39 PM
Kristine is the best educator in the industry. And her customer service skills are second to none!
Robert G., 6/26/2023 9:04:27 PM
Service from Kristine Pokrandt was excellent
Matthew B., 6/22/2023 7:44:53 PM
Professionalism and attention to detail.
Tracy D., 6/14/2023 6:21:30 PM
Kristine was so friendly, efficient and knowledgeable. So glad to have been referred to her by my realtor!
Sean D., 6/14/2023 5:22:38 PM
Kristine was fantastic and went above and beyond to guide me through the process. Travel a lot for work so we were able to connect by phone and get everything taken care of. Much appreciate all of the help and would definitely recommend her to anyone in need of homeowner's insurance! Thanks again!
Belinda L., 6/12/2023 2:41:14 AM
Very helpful and knowledgable!
Andrew S., 6/1/2023 7:02:27 PM
I received incredible service. Kristine is a natural problem solver, and is extremely responsive. I'm absolutely delighted!
Jerdine N., 5/9/2023 5:54:57 PM
Kristine offered solutions that were helpful to me.
Jaylynn B., 4/17/2023 11:56:07 PM
Kristine not only saved me significant $$$ each year on my auto and home but she also took the time to get to know me and recommend the best coverage to fit my needs. Thanks, Kristine! :)
Gillian G., 4/13/2023 4:13:40 PM
Kristine is clearly very knowledgeable, she is quick to reply to my emails or questions, and super friendly!
Beth-Ann Y., 4/1/2023 10:11:45 PM
Positive interaction with professional and personable approach. There was plenty of time taken to answer questions and adequate knowledge of the product.
Jason O., 3/31/2023 3:47:44 PM
Prompt, informative answers to our many questions!
Dylan M., 3/28/2023 11:06:35 PM
Great response times, thorough explanations
Aja M., 3/28/2023 6:32:09 PM
Professionalism. Timeliness. Thoroughness.
Samantha H., 3/24/2023 9:39:02 PM
Kristine is amazing! She explained things extremely well, has been very responsive, and I'm confident she is helping us get the right amount of coverage at the best price.
Rafaela T., 3/22/2023 7:33:39 PM
Very helpful
Melanie S., 3/10/2023 4:13:55 PM
Great consultation and support from Kristine!
Tracyee J., 3/4/2023 5:18:49 PM
She understood the need, gave options and made my selection easy to process and establish insurance from out of state.
Isabella D., 3/4/2023 4:54:00 PM
She explained everything very well
Thomas W., 2/28/2023 4:08:36 PM
Kristine was very easy to talk to and very informative.
Monet F., 2/23/2023 9:33:28 PM
Excellent service and well thought out advice.
Kevin R., 2/20/2023 2:09:52 PM
Great communication, detailed and accountable to clients! Rare find, thank you Kristine
Jennifer K., 2/18/2023 8:39:58 PM
Kristine has been great to work with. Very informative and helpful.
William B., 2/17/2023 4:31:42 PM
Great service. Ease of transaction. Knowledge of the insurance products.
Madeleine N., 2/14/2023 4:38:12 PM
Excellent experience and helped us save money!
Dana M., 2/8/2023 7:52:20 PM
Everything was made very easy and reasonable rates.
Collette D., 2/7/2023 7:48:43 PM
Kristine
Mary B., 2/7/2023 4:36:39 PM
It would depend upon the needs of whomever was asking for a recommendation. Also I just got the policy. I don't know anything yet about how it would play out with a claim.
Andrea K., 2/7/2023 1:05:57 AM
Kristine was super easy to work with and answered all my questions in a timely manner and with great details.
Burcu O., 1/23/2023 4:25:47 PM
Kristine was amazing. Tailored the insurance to match our needs.
Harriet M., 1/19/2023 4:41:04 PM
Kristine was so great!! Super responsive and helpful in getting exactly what I needed for my insurance coverage.
David Y., 1/18/2023 2:54:58 AM
Received excellent explanations behind our policy options and Kristine was very quick and friendly in answering our questions
Danielle G., 1/10/2023 4:15:53 PM
Kristine took her time to walk me through everything, she was great!
Bonnie B., 1/4/2023 6:31:06 PM
Peresonnel knowledgable and eerything was done in a professional and efficient manner
Matthew S., 1/3/2023 4:39:47 PM
Timothy W., 12/22/2022 4:28:40 PM
Kristine was very helpful and thorough
Emily W., 12/19/2022 3:38:49 PM
Kristine was extremely helpful and appeared to be very thorough in her analysis/comparison provided.
Tracy N., 12/6/2022 5:19:07 PM
Kristen was very helpful.
Juan M., 12/6/2022 2:14:27 PM
excellent service, great communication, quick responses.
Samantha H., 12/4/2022 6:26:54 PM
Kristine was so helpful finding the right plan for me. I would refer her to anyone looking for home insurance!
Thomas L., 12/2/2022 4:10:31 PM
Price, availability to communicate and service
Jeanne G., 11/17/2022 7:36:35 PM
Kristine was so easy to work with and showed genuine care for what we needed. Not pushing one way or another, but giving options and advising. I appreciated her expertise and professionalism!
Stanley W., 11/16/2022 5:03:37 PM
Kristine very polite and knew what she were talking about.
John L., 11/13/2022 7:57:28 PM
Kristine was great! She prepared 3 options with varying levels of coverage and clearly explained each area of coverage. She was not pushy and did not try to sell me anything I didn't need. She made the process very easy and comfortable!
Ramon A., 10/31/2022 1:17:18 PM
Good customer service
Nicholas M., 10/20/2022 3:55:02 PM
Honestly, Kristine Pokrandt. She is the reason, took care of everything, explained everything, gave us options, and was flexible when we needed a last minute change.
Michael C., 10/17/2022 11:17:52 AM
Kristine was great. I have used State Farm in the past and she was much more helpful than anyone I have dealt with in the past. I decided to switch all of my insurance policies over to Goosehead after speaking with Kristine.
Sarah R., 10/5/2022 11:57:19 AM
Kristine was fantastic!
Tony V., 10/5/2022 11:15:52 AM
Because of Kristine Pokrandt is a rockstar!
Allyson C., 10/4/2022 5:52:05 PM
I absolutely loved working with Kristine Pokrandt and really appreciated the time and care she took to explain my options and provide guidance on what makes the most sense for me at this time.
Natalie U., 9/28/2022 11:09:30 AM
Kristine was super accessible and informative through the process
Nathan M., 9/22/2022 11:08:04 AM
Kristine answered all my questions, was incredibly clear and helpful, and went seriously above and beyond to help me figure out my next steps for insurance and make it happen with as little extra work on my part as possible. Honestly I got off the phone with her and told a bunch of people what a relief it was to talk to someone so helpful in the midst of such a stressful process as condo-buying. Would 100 percent recommend her.
Ian G., 9/13/2022 3:16:11 PM
Kristine was super nice and knowledgeable and was a great resource. I am happy that we were referred to her. Thank You!
Alice M., 8/31/2022 11:54:31 AM
Available to reply to all my questions, very fast and running new scenarios as we talk.
Lorena P., 8/31/2022 11:45:15 AM
prompt response and pleasant to workwith!
Sara S., 8/30/2022 1:22:54 PM
Though I had a few bumps along the way, Kristine was attentive, timely, and helpful in getting my policy set up: she was quick to pull together my policy, and was swift to repair the few issues we had. Along with an excellent policy for the cost, I was happy to work with Goosehead/travelers and will be annoying my friends about using them in the future.
Paladin J., 8/26/2022 12:09:38 PM
She helped me resolve the problem within an hour of my contacting her.
Kenzie S., 8/25/2022 11:23:12 AM
Kristine was super friendly and kind in explaining the policy options. I felt she was honest with me and found me great coverage at a good price
Karen S., 8/24/2022 11:43:32 AM
Prompt, detailed quote, and pleasant.
RAVINDRA M., 8/18/2022 1:56:07 PM
Kristine did a great job explaining all of my options, along with pricing.
Julie G., 8/17/2022 1:25:37 PM
Kristine Pokrandt was AMAZING! Highly knowledgeable. Extremely professional. Came prepared and communicated with us throughout the entire process. Highly recommended!
Michael P., 8/10/2022 11:08:50 AM
The agent spoke to me as if I was her brother, father or boyfried. She told gave me the best advice for the present AND the future that was going to help me the most. It was fast, clear and easy.
David C., 8/9/2022 3:01:26 PM
As a first time home buyer looking for insurance, Kristine was very helpful in explaining options and plans to fit my needs. Didn't complicate the explanations, and is willing to make sure everything is understood before proceeding.
Derek L., 8/8/2022 9:32:45 AM
Kristine is very thorough in detailing the different coverages and limits to those coverages. I feel confident I will be sufficiently covered.
Greg L., 8/6/2022 6:47:03 PM
Kristine was outstanding! She wasted no time finding us the perfect coverage for our first home. We’ll work with Kristine on all of our future insurance needs!
Greg L., 8/6/2022 1:47:03 PM
Kristine was outstanding! She wasted no time finding us the perfect coverage for our first home. We’ll work with Kristine on all of our future insurance needs!
Debra H., 7/29/2022 4:41:03 PM
Kristine researched my needs and matched the best policies to suit.
Rocio V., 7/27/2022 11:34:54 AM
Kristine, patient and wonderful. Thank you.
Kelley S., 7/26/2022 1:17:20 PM
Kristine was super responsive - very quick and knowledgeable. Excellent service all around.
Elaine N., 7/16/2022 1:08:26 PM
very professional, quick to respond, thorough explanations. good price
Jennifer D., 7/14/2022 9:41:07 PM
Kristine is awesome!
Cathleen P., 7/13/2022 7:48:13 PM
Very responsive and rates quoted were reasonable.
Martin B., 7/12/2022 11:08:12 AM
The quote we got was very good. The service even better.
Maria C., 7/7/2022 7:53:22 PM
9
Celia T., 7/7/2022 11:27:14 AM
Courteous responsive and competitive premiums
Robert M., 6/22/2022 12:51:14 PM
Thoroughness, response and turn around time
Amanda B., 6/22/2022 11:10:28 AM
Excellent communication, value and customer service
Barbarah C., 6/21/2022 11:35:33 AM
Kristine was very responsive and made sure we understood each line item on a new policy. Great to work with her.
Natalia D., 6/18/2022 11:15:10 AM
Kristine was amazing, responsive, and always professional
Megan K., 6/15/2022 12:37:50 PM
You were so helpful in explaining everything and communicating afterwards.
Donna Y., 6/9/2022 1:39:36 PM
I don’t usually give referrals.
Cheryl P., 6/7/2022 5:40:52 PM
Kristin was very helpful with all my questions
Elba D., 6/5/2022 4:01:25 PM
Personable, efficient and very informative
Kirsten H., 6/5/2022 11:49:52 AM
Kristine was very helpful and patient as I asked questions.
Samuel W., 6/3/2022 2:04:30 PM
Walked me through the process and laid out the options in a very clear format!
Thomas P., 6/3/2022 12:02:09 PM
Kristine was super responsive, gave clear information, and was willing to connect directly with my mortgage agent. She made the process so easy!
Apoorva R., 6/1/2022 1:12:56 PM
Kristine is great! She responds very quickly, she is very attentive, and she patiently answers all my questions.
Michael M., 5/28/2022 11:05:09 AM
Kristine was patient, helpful, and knowledgeable. She was a pleasure to work with.
Notasha T., 5/27/2022 3:10:36 PM
Good rates and response was efficient
Ozcar T., 5/22/2022 9:26:12 PM
Insurance agent explained in detail what the policy was and which fitted our needs the best.
Brandi B., 5/16/2022 7:43:24 AM
Kristine was so helpful and clear and made it all really easy to understand. She was great!
Robert J., 5/10/2022 11:55:16 AM
The extremely quick turnaround and the methodical way Kristine went through all the different kinds of insurance we were purchasing as part of the policy. I also appreciated the way she was willing to be flexible based on our concerns in terms of what kinds of risks we were most sensitive to.
Anastasia D., 5/10/2022 11:37:39 AM
Excellent efficient service! Very satisfied.
Karen S., 5/5/2022 12:32:59 PM
Fast but thorough, professional and fantastic service! Very much appreciated the guidance and expertise.
Huong S., 4/29/2022 6:34:22 PM
Attentive and very responsive
Deborah O., 4/27/2022 12:19:33 PM
Knowledgeable. Honest and was reasonable. Didn't push anything.
Alaina N., 4/27/2022 12:00:00 AM
Kristine was incredibly helpful, responsive, and knowledgeable about our needs. She also provided a side by side comparison of another quote we got, which ultimately was the deciding factor.
Suzanne S., 4/25/2022 11:28:28 AM
Excellent customer service
Linda T., 4/21/2022 4:06:32 PM
Kristine was very professional, patient, and thorough. She broke things down to me in laymen's term and I really appreciated her help with insurance terms which I am not clear about. Her follow-up is also stellar, she calls when she says she will call. I also didn't have that heavy "car salesman" experience but instead she cared about what was important to me but at the same time shared cautions and things I should be aware about. She is the consumate professional and I will definitely refer her to others.
Kristen B., 4/17/2022 9:00:22 AM
She was very responsive, helpful, and informative!
Stephen S., 4/15/2022 10:06:13 AM
My experience working with Kristy has been great! She took the time to explain the different options in detail and answered all of the questions we had.
Maria C., 4/14/2022 4:47:24 PM
10
Charley P., 4/14/2022 12:18:04 PM
Responsiveness, clear explanations
William P., 4/13/2022 2:16:03 PM
My conversation with Kristine was brief, clear, and got me the type of insurance I was looking for.
Jamie P., 4/8/2022 10:09:44 AM
I don't really talk about insurance with people? :)
Ashley V., 4/7/2022 2:45:57 PM
We're first-time home owners & new to understanding home insurance. Kristine dedicated time to educating us & was amazing, honest & real about our conversations. Thanks Kristine!!!
Stacie W., 4/2/2022 5:22:42 PM
Kristine was amazing to work with and made the process so easy! She explained everything and was great about answering my questions! Loved working with her!
Atija S., 3/31/2022 1:42:18 PM
Very professional and helpful
Jesse B., 3/31/2022 11:14:54 AM
Personal service and clean detailed emails.
Masoud T., 3/26/2022 11:18:14 AM
Best customer service
Joshua H., 3/25/2022 11:17:28 AM
Kristine is a rockstar and kindred spirit. Loved every moment of working with her. Quick - fast - easy.
Madeline M., 3/23/2022 1:57:28 PM
Kristine was very thorough, transparent, and educational in her approach. She assessed different offerings and I really appreciated her partnership mentality.
Rachel W., 3/22/2022 3:09:04 PM
Extremely informative and helpful!
Bailey W., 3/17/2022 12:31:31 PM
Kristine was very informative and helpful
Bria H., 3/17/2022 11:08:26 AM
Kristine was super helpful, explained everything in easy terms, was willing to answer all questions, quickly efficiently, and most importantly found me a great rate for condo insurance, was honest that we wouldn't save any money by switching our auto through her, i appreciated that.
Christine C., 3/17/2022 9:13:26 AM
Kristine was so helpful in finding insurance for our new condo quickly! She is very knowledgeable about coverage specifically for our building, which is quite old. Highly recommend her for any further insurance needs :)
Michelle W., 3/7/2022 10:51:14 AM
Kristine was patient and very helpful with the process of switching. I trusted her knowledge and her advise.
Erika H., 3/6/2022 2:35:43 PM
Kristine provided us multiple options and walked us through each so we could have the best individualized plan. She was also very responsive.
Judith L., 3/5/2022 7:31:46 PM
Swift, expert & kind help in time of need. Being able to trust that our insurance advisor values us while they show why we should value their expertise lifted a lot of anxiety off our family's shoulders.
Alexandra S., 3/5/2022 10:18:30 AM
Just overall great service and fast!
Marilyn T., 3/2/2022 3:03:43 PM
Kristine was very easy to work with and gave swift responses.
Jonathan T., 3/2/2022 2:39:06 PM
Fast and easy working with your team.
Cameron D., 3/1/2022 11:12:49 AM
Kristine provided thorough information and helped us make the best decision for our home insurance. She was never pushy and genuinely wanted us to feel comfortable with our decision.
Judith P., 2/20/2022 11:29:59 PM
Great customer service
Judith P., 2/20/2022 5:52:23 PM
Good Customer Service
Stoyan H., 2/16/2022 10:22:42 AM
Kristine Pokrandt
Katherine P., 2/15/2022 10:39:52 AM
Kristine explained everything I needed to know in detail, without rushing. Felt like I was making an informed decision, even as a first time home buyer.
Reginald D., 2/12/2022 3:02:40 PM
Really broke everything down and was very helpful
Lukas J., 2/10/2022 9:32:32 PM
Kristine Pokrandt was very helpful. She explained the different coverages and helped me think through what we need. She shopped around and got us great rates.
Sunny T., 2/6/2022 7:05:09 PM
Excellent communication and clear information provided by Kristine Pokrandt
Rachel W., 2/4/2022 10:18:40 AM
Kristine presented several different options to best serve my needs and was extremely knowledgeable. I know I can rely on her on the off chance I ever need to use my policy
John W., 2/3/2022 10:08:00 AM
Kristine Pokrandt was so so helpful in talking through all the options and explaining the coverage, really appreciated the time and care.
Ashley V., 2/2/2022 10:08:01 AM
Kristine is phenomenal to work with. Made the process so easy
Richard H., 1/27/2022 10:09:54 AM
Super nice, prompt, and professional.
Scott R., 1/25/2022 11:56:48 AM
Elise M., 1/24/2022 8:13:19 AM
Kristine did a great job walking me through the different policy options and made the process easy/less stressful.
Abigail M., 1/20/2022 2:17:05 PM
Homeowners insurance
Daniel A., 1/20/2022 10:35:48 AM
Very helpful and informative
Randall O., 1/19/2022 11:41:27 AM
Saved me money for a better policy, explained all of the questions I had, which were many
Lily Y., 1/11/2022 11:38:33 AM
I had a great experience. Kristine was knowledgeable and thoroughly explained everything. Thank you, Kristine!
Lucas H., 1/11/2022 7:51:01 AM
Kristine was very accommodating with her time and expertise
Luis S., 1/10/2022 10:36:23 AM
Great customer service and very helpful team
Timothy P., 1/6/2022 12:05:18 PM
Kristine Pokrandt is very knowledgeable,friendly, and responds to all my questions and concerns expeditiously. I would highly recommend her and Goosehead when asked .
Marilyn P., 1/6/2022 10:24:45 AM
Kristine was very helpful with all our questions and help navigate all our current needs.
Susheel J., 12/28/2021 10:09:02 AM
Superb, fast service
Christine L., 12/20/2021 12:22:18 PM
Kristine gave us detailed information for options, provided clear explanation of policies, answered all our questions, was responsive and was super friendly.
Nicole C., 12/16/2021 5:11:18 PM
Fast, friendly and professional service.
Kaylie R., 12/15/2021 10:15:04 AM
Kristine was very thoughtful with her approach on tailoring an insurance quote for us. She explained everything in detail to help us make the best decision. Very personable and friendly!
Amber W., 12/13/2021 4:59:00 PM
Kristine was the nicest, friendliest and most knowledgeable home insurance agent I could've ever asked for. She sent me a breakdown of each plan and went through each piece along with answering all the questions I had. I had an amazing experience and am so grateful for Kristine and the referral from August!
Brian H., 12/13/2021 10:23:07 AM
She was very helpful and walked through different options.
Wardell M., 12/11/2021 11:30:14 AM
Kris is the Best!!!!
Fernando P., 11/28/2021 11:00:06 AM
They are friendly and professional.
Rebecca S., 11/20/2021 10:34:41 AM
Kristine was very knowledgeable and efficient, she was also very thoughtful and extremely timely. We really enjoyed working with her and will recommend others to work with her as well!
Java P., 11/9/2021 11:30:25 AM
Kristine was very helpful and explained everything in detail and made sure I understood everything clearly! She was great!
Christopher S., 11/1/2021 8:37:22 PM
Great conversation and explanation of coverage.
Aja M., 10/21/2021 3:11:07 PM
Information provided, knowledgeable, quick.
Darlene W., 10/21/2021 12:03:05 PM
Kristine was extremely knowledgeable and answered all our questions with patience. Also, fully described the process which will be implemented.
Kyla M., 10/21/2021 12:00:43 PM
Kristine was amazing! She was clear, concise, and we felt like she had our best interests at heart.
Corrine C., 10/21/2021 11:33:30 AM
She was attentive and informative!
Patrick M., 10/21/2021 11:19:06 AM
Kristine is knowledgeable and responsive. I feel she has our best interests in mind. Her explanations of options are succinct and transparent, making them easy to understand for those like myself who do not know much about insurance
Paul D., 10/16/2021 12:18:37 PM
Prompt and professional- Thanks KP
Jeffrey B., 10/15/2021 3:21:45 PM
Kristine’s attention to detail and lightning-fast follow-up saved us a chunk of dough, as well as headaches.
Evander S., 10/13/2021 11:53:27 PM
Patient, and ultra helpful!
Erica M., 10/13/2021 11:34:44 PM
Great experience for us but I dont know anyone who need home insurance.
Patrick C., 10/13/2021 11:42:06 AM
Kristine is fantastic and clear.
Robert B., 10/7/2021 12:42:16 PM
She is the most complete and thorough and responsive professional person I've ever worked with - in any industry!
Naomi R., 10/6/2021 11:15:34 AM
Such a great experience and very thorough
Sarah L., 10/5/2021 11:13:06 AM
Attentive, helpful, easily identified my needs
Yesenia C., 10/3/2021 7:12:00 AM
Good service
Carrie F., 10/2/2021 2:12:37 PM
Kristine was amazing. She was very efficient, and she answered all my questions.
Nichole D., 9/28/2021 11:48:07 AM
Simple, convenient, great rates
Omid M., 9/24/2021 11:12:04 AM
She did an amazing job on a timely manner
Mireya N., 9/19/2021 11:35:37 AM
Very nice person, very informative and fast
Deborah A., 9/16/2021 11:09:10 AM
Kristine Pokrandt is very knowledgeable and responsive.
Eric P., 9/14/2021 11:06:16 AM
Easy to work with and very informative!
Lisa A., 9/10/2021 11:18:12 AM
Kristine was kind and knowledgeable regarding the insurance I needed.
Grace B., 9/9/2021 4:45:44 PM
Easy to work with and quick service
Augustus S., 9/8/2021 11:05:42 AM
Kristine has been thorough, thoughtful, and highly informed. She's ready with an answer for every question I ask.
Jessica R., 9/2/2021 11:24:09 PM
I felt very secure with all the information provided. Excellent help and support.
Tricia B., 9/1/2021 11:47:31 AM
She was by far the best person I’ve ever worked with! Walked me through everything and explained it all step by step! Also saved us a lot of money
Amela M., 8/27/2021 10:45:15 PM
Professionalism and prompt respond
Stephanie G., 8/27/2021 12:27:34 PM
Kristine explained everything clearly and was always available to answer our questions. We resolved any issues that we needed help with right away.
Connor H., 8/27/2021 9:18:45 AM
Kristine was very knowledgeable and helpful. I would work with her again and send any family or friend to her.
Terrence J., 8/26/2021 1:13:24 PM
My experience was excellent ! Kristine is very knowledgeable!! I will recommend her to friends!!
Crystal L., 8/25/2021 4:10:43 PM
Service was great, Kristine took the time to walk through the entire process with me and explain everything.
Shane P., 8/25/2021 4:07:13 PM
Kristine's assistance was great - I would normally never refer anyone anywhere for insurance, because I feel so insecure in my understanding of it, but she did an amazing job of making things understandable in layman's terms.
Kurt L., 8/25/2021 12:32:35 PM
She was friendly and professional and responsive to requests.
Hannah G., 8/25/2021 11:05:26 AM
Kristine was excellent on the phone and very informative
Claire S., 8/23/2021 1:39:41 PM
Breadth of information, responsiveness of team, and integrity
Constance K., 8/21/2021 12:17:57 PM
Kristine was very knowledgeable and had amazing customer service!
Sarina F., 8/20/2021 11:10:21 AM
My partner and I were unsure about which insurance to choose just because the deductible was high through Goosehead's quote, but the coverage is awesome. We took quite a bit of time to decide what we wanted to do and Kristine was patient and checked in on us at least 2-3 times in the meanwhile making sure we were getting great coverage. She is awesome and will definitely enjoy having her as my agent!
Yamini B., 8/19/2021 4:40:57 PM
Thanks for the great service and support. Greatly appreciate the prompt attention and very fast turnaround.
George D., 8/9/2021 1:21:30 PM
Really, it's Kristine. On one hand, I would have just gone with our former insurance, just to not put in the time needed to understand. Kristine provided high-level education for my wife and me. The meeting was only about 40 minutes and enjoyable! Kristine rocks-stays in rapport and efficient and empowering.
Patrick S., 8/6/2021 4:35:28 PM
Kristine was great
Michelle N., 8/5/2021 1:26:36 PM
Kristine was amazing! I was so worried about my insurance and she answered every question and gave me three options. Smooth process! Made my day! Thank you!
Lindsey S., 8/2/2021 12:00:39 PM
Easy to gather details and complete the order.
Jamie G., 8/2/2021 11:12:01 AM
Kristine did a fabulous job getting us the right insurance coverage at a good price.
Ryan M., 7/31/2021 10:18:43 PM
Very easy to work with Kristine, she walked us through every line and had suggestions for everything.
Jack W., 7/30/2021 3:42:27 PM
Quick, friendly, efficient.
Marilynn B., 7/26/2021 11:34:04 AM
Chrstine was very nice and took care of the problem I was having in a very efficient manner.
Wade W., 7/24/2021 1:03:03 PM
Great help, thorough and fast.
Kathleen L., 7/24/2021 11:05:49 AM
Kristine gave us exactly what we needed and super fast!
Calvin W., 7/16/2021 11:22:46 AM
Kristine made sure I understood everything and was super quick to respond to questions.
John P., 7/15/2021 11:22:42 AM
We had a good talk about my needs and she provided a quick quality estimate of cost.
Emily C., 7/15/2021 11:05:55 AM
Kristine was incredibly helpful in walking me through everything and providing options without pushing me in any direction. I felt like a valued customer and felt very informed about the policy I was selecting. It was Kristine's warm, helpful customer service that made me feel comfortable moving forward with Goosehead over another quote with a different provider.
Benjamin H., 7/12/2021 1:40:31 PM
The agent Kristine Pokrandt was very helpful, practical and knowledgable.
Robin B., 7/12/2021 11:05:19 AM
early days, but everything was very easy and straightforward.
Latavia W., 7/8/2021 9:12:46 PM
I had an over all good experience, she was very thorough in explaining and gave clarity
Ashley K., 6/25/2021 11:55:34 AM
Kristine was prompt and found us great insurance coverage quickly
Jorge M., 6/25/2021 11:45:10 AM
Kristine was very helpful and presented us with the best options for coverage available.
Jason G., 6/23/2021 10:36:38 AM
good service
Karina L., 6/21/2021 2:57:32 PM
Kristine was wonderfully helpful and friendly and made my first time home insurance shopping experience a smooth one.
Jeanetta O., 6/21/2021 12:04:52 PM
Kristine was very pleasant and thorough when it came to explaining everything involved. There was no pressure so she made you feel safe to make an appropriate decision based on our family’s needs.
Catherine B., 6/19/2021 9:30:51 PM
Kristine was extremely responsive and provided detailed information.
Michael B., 6/18/2021 11:28:28 AM
Working with Kristine was very easy. She knew exactly what was needed and gave me some very solid options.
Rachel R., 6/16/2021 12:30:59 PM
Professional, personable and prompt.
Blake H., 6/15/2021 11:05:04 AM
Kristine was great to work with.
Kevin F., 6/13/2021 10:30:13 AM
Amazing service and easy to work with
Eric B., 6/11/2021 5:19:39 PM
Great service, Kristine was very helpful in explaining our options and benefits.
Sheri B., 6/11/2021 1:01:46 PM
Excellent customer service.
Lukasz O., 6/9/2021 11:03:43 AM
Good client service and prices
Jeremy A., 6/8/2021 11:32:10 AM
Kristine was very helpful and thorough in explaining the different levels of coverage and was also able to bundle my existing auto insurance policy to save us even more. I had a great experience and would recommend her to all my contacts.
Renee A., 6/6/2021 2:53:57 PM
very knowledgeable, gave great advice
Jordan C., 5/30/2021 12:39:47 PM
Kristine was highly professional and knowledgeable.
Marina P., 5/28/2021 11:34:25 AM
Kristine has been really helpful and very quick to respond to any questions I had, she is a true professional!
Olivia W., 5/27/2021 11:32:26 AM
Kristine was so helpful. Thanks!
Kathleen D., 5/27/2021 11:17:14 AM
experience couldn't have been more straightforward and easy
Frank D., 5/25/2021 12:23:35 PM
Professionalism, efficiency, and overall great experience.
Joyce T., 5/24/2021 4:05:33 PM
Easy to work with and extremely detailed/thorough.
Kelly U., 5/24/2021 9:25:17 AM
Kristine was very thorough in explaining the insurance and prompt in providing a quote. Very professional and excellent follow-through
Mark R., 5/18/2021 5:50:16 PM
Our agent, Kristine, went above and beyond in explaining our potential coverage options in great detail, and did so in a friendly and engaging matter. Top quality service all around.
Paulina R., 5/14/2021 8:35:31 PM
Kristine was awesome.
Trevor A., 5/12/2021 3:13:14 PM
Kristine very quickly set up our policy and got it to our venue to prevent delays in hosting our wedding
Jason S., 5/11/2021 11:25:30 AM
Kristine was very helpful in explaining the details and helping navigate the process.
Catherine M., 5/10/2021 6:53:14 PM
Easy to talk to, great customer service, and she found us a great deal!
Edith W., 5/6/2021 8:33:01 PM
Kristine was candid about my options in terms of payments and the pros and cons of paying in full vs monthly payments. She also helped me in my estimation of my valuables in my apartment that I forgot to include in my original estimate. Very kind and informative throughout!
Scott B., 5/5/2021 5:30:26 PM
Her voice was hypnotic
Flora W., 5/3/2021 11:20:33 AM
So very helpful.
Ryan F., 5/1/2021 12:06:09 PM
Kristine was FANTASTIC! Very knowledgeable, found great rates and coached us on where it makes sense to add/subtract insurance, taking into account her knowledge of pricing. Will happily use her again
Elizabeth B., 4/30/2021 8:18:35 PM
side-by-side comparisons
Elizabeth H., 4/30/2021 11:27:23 AM
Kristine gave amazing service, and was very good at recommending exactly what we needed.
Shirley S., 4/30/2021 11:21:37 AM
I was able to save no n at and get more coverage
Renee G., 4/29/2021 1:05:09 PM
Customer service was excellent, and she was so knowledgeable!
Kathleen C., 4/29/2021 11:58:59 AM
Prompt professional experience,
Joseph R., 4/24/2021 1:26:38 PM
*
Kathy G., 4/23/2021 11:36:45 AM
Appreciate the timely response, options offered and professional demeanor! Thanks!
Jaime H., 4/21/2021 12:33:06 PM
Professional service, Fast response and good savings
Paola J., 4/9/2021 12:18:26 PM
Kristine is amazing!
Linsey H., 4/8/2021 6:39:50 PM
Extremely knowledgeable and great communication
Igal M., 4/7/2021 2:22:53 PM
Kristine is a pleasure to work with! She provided a very personalized approach, thinking about our specific needs and matching the right offering. On top of that she provided advice that made total sense.
Michele K., 4/7/2021 1:46:41 PM
Kristine was very helpful and knowledgeable! A very pleasant person to do business with.
Elizabeth F., 4/6/2021 12:18:46 PM
Kristine was awesome. She was very fast and responsive, and helped us get our insurance info to our lender in an extremely tight turn around.
Steven S., 4/6/2021 11:53:05 AM
Kristine was very thorough and extremely knowledgeable, she was also very nice and easy to work with!
Alfredo C., 4/5/2021 3:45:55 PM
Very simple process and a great agent that was helpful, answered all questions, and responded to emails and requests quickly.
Andrew H., 4/1/2021 11:39:49 AM
Kristine was responsive and knowledgeable. She walked me through everything very clearly and has great recommendations. The entire process was efficient and got me where I wanted to be!
Neil P., 3/31/2021 1:49:42 PM
Kristine was great and met all my needs and more!
Shadrach C., 3/31/2021 12:46:04 PM
Clear communication, friendly, on time.
Phares M., 3/31/2021 11:57:31 AM
She was knowledgeable and helped answer all my questions
Travis P., 3/30/2021 11:31:05 AM
Kristine was great!
Andrea R., 3/28/2021 5:53:42 PM
Kristine was very helpful and explained coverage options very thoroughly. She got where we were coming from and found us the best coverage possible
Allison G., 3/27/2021 11:15:37 AM
Excellent experience. Our agent took the time to find and explain the very best policy for us.
Dominique T., 3/24/2021 2:22:55 PM
She was very professional and quick with her responses and detailed
Alexander R., 3/24/2021 1:36:02 PM
Kristine was extremely patient and helpful
Daniel L., 3/22/2021 1:29:47 PM
Confident that we made an informed decision and now have a great resource to reach out to in the future for any additional questions.
Kelly K., 3/21/2021 12:11:06 PM
Kristine was super responsive, knowledgeable, and a pleasure to work with. She also found us great coverage at a better price.
Brenda B., 3/20/2021 9:15:45 PM
Because Kristine Pokrandt was so great with the whole process
Sam W., 3/19/2021 6:57:22 PM
Kristine was great to work with and answered all of my questions thoughtfully.
Christopher S., 3/19/2021 11:06:07 AM
She was extremely nice and very informative.
David S., 3/18/2021 12:51:27 PM
Great job explaining pros/cons; competitive pricing; responsive
Ryan V., 3/18/2021 11:58:14 AM
Kristine is very professional and friendly. Helped me feel informed.
Jennifer R., 3/16/2021 11:16:54 AM
Kristine is wonderful! She is very knowledgeable and thorough. I am pleased with her service.
Mary L., 3/9/2021 10:19:10 AM
Kristine was incredibly helpful with explaining the different options and exactly what that would mean for us in laymens terms. She was very kind, professional and personable. I would recommend her to anyone at anytime!
Kyle D., 3/8/2021 7:21:43 AM
fast response, excellent customer service, & good pricing
Deann M., 3/6/2021 11:48:50 AM
Kristine was warm and welcoming. She was very professional and timely. Her explanations were thorough.
Cathryn H., 3/4/2021 1:48:10 PM
Kristine was super friendly and personable, and explained my coverage options really well. I felt comfortable making my decisions based on her expertise.
Robert E., 3/3/2021 8:52:02 AM
Very knowledgeable and explained options well
Phillip N., 3/2/2021 12:37:31 PM
Ms. Pokrandt went above and beyond explaining pricing, policies, and addressing all the questions and concerns I had. She did a fantastic job of balancing our need for insurance and saving us money. She always responds faster than a timely manner too!
Dawn F., 2/28/2021 10:24:30 AM
Friendliness, knowledge base, easy to contact via email or even phone, quick service, willingness to answer any and all questions and willingness to help in general
Alison C., 2/27/2021 8:55:37 AM
We've really enjoyed working with Kristine and are excited about our insurance coverage.
Ronnie E., 2/25/2021 11:09:06 AM
Great service and extremely helpful
Sarah D., 2/25/2021 10:54:22 AM
Kristine is organized, efficient, friendly, and a pleasure to work with!
Jessica O., 2/21/2021 3:04:39 PM
Kristine was extremely responsive and accommodating when we needed a quick turnaround on a request to bundle HOI and car insurance. Thanks for your help, Kristine!
Melissa B., 2/19/2021 10:44:17 AM
Kristine was super transparent, answered all of our questions, and thoroughly walked us through several options so we knew what was out there for coverage.
Eric G., 2/18/2021 5:46:17 PM
Our interactions thus far have been great and very helpful.
Stefan L., 2/18/2021 12:39:41 PM
Kristine took the time to explain all the various factors affecting price, coverage, etc. Felt very comforting relying on her knowledge now and in the future.
Jenna H., 2/10/2021 10:40:06 AM
Kristine was wonderful at explaining different options and what would work best for needs. She also went above and beyond in making recommendations for other pieces of our home buying process. Extremely responsive and helpful!
Rachel K., 2/7/2021 10:50:28 AM
Kristine was great! She took her time explaining everything, wasn’t pushing any certain option and made me feel completely comfortable. I’m so glad her name was passed to me.
Kyle B., 2/6/2021 3:53:31 PM
She was an advisor, honest, friendly, and genuine. She quickly established my trust and that was key for me.
Joseph M., 2/6/2021 11:26:00 AM
Great service in a timely manner. Already recommended a coworker!
Zelmarie W., 2/5/2021 10:05:46 AM
I received prompt responses and Kristine was happy to answer any questions.
Brandon C., 2/4/2021 6:55:14 PM
Exceptional responsiveness.
Benjamin S., 2/4/2021 10:21:47 AM
This was very informative. I went from knowing very little about my policy options to feeling like I was making much better decisions.
Matthew C., 1/30/2021 4:00:32 PM
Kristine! Super helpful, personable, made a connection with her even over the phone. The details and explanations of things that I didn’t understand before were great. Very quick responses and answers to all questions.
Robert B., 1/30/2021 10:07:43 AM
Great to work with
Moises N., 1/27/2021 10:09:19 AM
Very informative, transparent, and friendly.
Fuad K., 1/26/2021 5:13:48 PM
She went the extra mile to locate the best coverage and rate for my family and I.
Nathan W., 1/26/2021 12:11:46 PM
Kristine was very knowledgeable, friendly, and answered all questions I had
Max W., 1/26/2021 10:07:12 AM
Kristine was helpful and treated me like an individual.
Andrew R., 1/25/2021 11:31:52 AM
Great service!
Maria D., 1/23/2021 10:47:04 AM
Kristine was a great communicator. Very supportive and patient. I felt like she explained everything well and I feel very confident I got what I needed. Could NOT be happier!
Nathan B., 1/19/2021 10:07:46 AM
Kristine was patient, responsive, and incredibly helpful. She took the time to understand my needs, and tailored the coverage to my situation. I'd never really thought of home owners insurance as a living document that can grow and change as needed. Eye opening. thanks!
Timothy O., 1/14/2021 2:21:56 PM
She was extremely friendly and very reliable!
Melissa B., 1/10/2021 11:45:33 AM
Kristine was easy to work with, friendly, very informed about my options and did a great job of explaining them to me. She made the process very simple and easy.
David C., 1/5/2021 10:24:30 AM
Kristine Ppkrandt. She was extremely professional and kind to work with.
Nicole Y., 1/4/2021 10:21:38 AM
Great, personalized experience.
Steven N., 12/31/2020 5:11:31 PM
Cheap rates, quick response, friendly
Brian B., 12/28/2020 7:11:50 AM
The service was great. I don't think that the extra shopping is necessary for all friends and the savings won't always be enough to counter any administrative fees so my recommendations are case by case.
Kayla A., 12/27/2020 7:37:12 PM
Kristina was great and made the process SO EASY and explained everything
Jeffrey I., 12/24/2020 11:36:07 AM
Kristine was friendly and prepared. Super easy experience.
Sean J., 12/19/2020 10:11:12 AM
Kristine did a wonderful job walking me through all of my options for coverage, and also she was a delight to chat with.
Cindy M., 12/11/2020 11:41:59 AM
Kristine was phenomenal in being responsive to our insurance needs, getting us set up with policies quickly, and communicating promptly and professionally.
The H., 12/5/2020 12:44:52 PM
Kristine was very easy to reach, was polite and informative and handled our situation professionally. It was a huge relief to have someone we could easily get in touch with explains to us the ins and outs of our situation and set us on the right path.
Patrick O., 12/3/2020 11:14:38 AM
I gave this score because she picks up the phone and follows thru.
Lauren F., 12/1/2020 10:38:18 AM
Kristine was easy to talk to, gave clear direction, and helped to advise me on the best plan. Would recommend her to anyone!
Mackenzie C., 12/1/2020 10:33:23 AM
Kristine was just so thorough, communicative, and patient with me. I am so so glad I worked with her, she exceeded all expectations.
Benjamin C., 11/25/2020 4:34:35 PM
Kristine was great. Already referred her to others.
Nadine B., 11/17/2020 11:39:29 AM
Very helpful and saved us money and got us better coverage! We are very appreciative :) thank you
Noah B., 11/16/2020 5:04:57 PM
She was super helpful
Sean T., 11/16/2020 3:35:30 PM
Very prompt service, good prices and policy!
Angela J., 11/14/2020 3:18:59 PM
Kristine was very knowledgeable, friendly, helpful and compassionate to our needs and I love to work and learn from experienced professionals. She also came highly recommended and I will in turn recommend her as well. She ROCKS!
Charmaine H., 11/14/2020 12:18:36 PM
Kristen is very helpful.
Kari M., 11/11/2020 10:55:07 AM
Kristine is fantastic! We did not realize how exposed we were on our current home owners policy until we reached out to Kristine for a policy on our new home. She took the time to walk us through every option and presented the best options for ensuring our coverage (and sanity) if we ever run into an issue with our home.
Melinda M., 11/11/2020 10:05:22 AM
Kristine was helpful and very accommodating
Kirsten J., 11/9/2020 10:56:42 AM
Very detailed, quick follow up, pleasure to speak with
Agata L., 11/6/2020 10:21:16 AM
Kristine was very quick and efficient. And she was able to get me some amazing prices.
Maris C., 11/4/2020 11:28:14 AM
Kristine was very helpful - she took the time to explain things clearly and comprehensively and her communication has been quick and responsive.
Andrew H., 10/30/2020 11:24:36 AM
Kristine has been AMAZING! She has helped things move forward when things began to feel stalled. She explained all of my options very clearly helped me make an informed decision. She was great to work with and is very much appreciated!!!
Jerry D., 10/30/2020 11:22:53 AM
Very courteous service and do not seem pushy about the service.
Jessica W., 10/29/2020 11:37:04 AM
Kristine was extremely helpful and thorough. Going through this for the first time, she was patient in answering my questions and gave context for the financial impact for me that increasing policy coverage would mean (e.g. increasing coverage by $25,000 means an X increase in your policy payment). Highly recommend!
Lorena M., 10/24/2020 5:35:48 PM
Great communication and sense of urgency.
Aleksandra G., 10/23/2020 11:45:58 AM
Kristen was helpful, kind, informative, and efficient.
Stephanie M., 10/18/2020 12:06:16 PM
Kristine was very knowledgeable and very responsive. Would recommend to all family and friends.
Andrew M., 10/16/2020 11:41:21 AM
Prompt response, very knowledgeable and was not aggressively pitching us to move our business over
Lourdes O., 10/16/2020 11:27:36 AM
Kristine was very efficient and got us a very reasonable deal with bundling our home and car insurance.
Nicole S., 10/16/2020 11:08:17 AM
Professional, helpful, flexible and kind.
Jeff D., 10/12/2020 9:42:33 AM
Quick, easy & painless
Lisa Z., 10/11/2020 1:30:26 PM
Excellent customer service combined with knowledge of industry and focus on my particular needs
Taylor S., 10/9/2020 11:58:56 AM
Friendly, expedient service.
Heather V., 10/8/2020 11:48:52 AM
Kristine was so knowledgeable and explained everything. She was ready with different deductibles and she was willing to listen.
Kimberly L., 10/1/2020 11:45:32 AM
I have worked with Kristine in the past and she is very prompt and a pleasure to work with. She seems to have great rates available too! :)
Nicholas J., 9/30/2020 11:53:28 AM
Great attention to detail and very professional.
Melissa H., 9/22/2020 9:10:01 PM
Individualized plan, personal connections, time spent assuring I am receiving the best policy for me
Michael W., 9/22/2020 11:34:01 AM
Kristine was extremely thorough and patient - thoroughly explaining each option and showing us pros/cons of each. She is by far the best agent we’ve every worked with and would happily recommend her to anyone.
Robert A., 9/15/2020 7:47:41 PM
Im not a big referrer, but If someone asked me right out I would recommend. Kristine saved us a lot of money!
Parker B., 9/14/2020 8:50:34 AM
Good explanation of coverage, shopped for good prices
Jacey B., 9/13/2020 3:05:13 PM
Kristine was great to work with! Not only did she follow up with us regularly and answer any questions that we happened to have, but she also went through exactly what our policy would cover! We have loved working with her!
Ivanka S., 9/12/2020 10:17:48 AM
Kristine was very professional, punctual and informative. She cared about my needs and listened to what mattered most to me. Highly recommend Kristine to anyone that might need a homeowners insurance policy.
Michele S., 9/10/2020 3:11:17 PM
Kristine's customer service was excellent. She provided well thought out choices for our family. We are very pleased with Kristine and goosehead.
Sydney W., 9/9/2020 3:55:51 PM
Kristine is incredibly knowledgeable and helpful! She was patient and walked me through all details and options.
Joseph R., 9/8/2020 1:55:05 PM
Kristine was amazing - very helpful, prompt responses, knowledgeable
Timothy R., 9/5/2020 2:49:42 PM
Kristine Pokrandt is, by far, the best insurance broker/agent we ever worked with in Chicago. She is extremely knowledgable of Chicago Condominium insurance coverage requirements and options. She explains the options and reasons behind them in clear, concise and understandable terms.
Anastasia N., 9/4/2020 11:16:09 AM
Amazing experience!
Ava C., 9/1/2020 5:39:26 PM
great, easy service
Marco D., 8/28/2020 11:06:41 AM
professionalism, transparency and customer service
Edison U., 8/27/2020 8:13:12 PM
Kristine was very thorough and made sure I understood each coverage on the insurance policy. She verified and made sure I was getting best rate available and appropriate coverage.
James D., 8/22/2020 5:05:32 PM
Kristine was great
Anne S., 8/21/2020 11:21:44 AM
Kristine was knowledgeable, friendly, and readily available.
Patricia H., 8/20/2020 4:32:15 PM
Kristine was incredibly thorough and detailed. she answered all of our questions and was very timely and responsive via email as well. We feel like we're in good hands!
Kay B., 8/20/2020 11:46:00 AM
In all my years of buying insurance, I've never had anyone so clearly explain each option and provide such helpful input for choices. She also went above-and-beyond by removing a fee we hadn't discussed. She's a person of highest integrity.
Tiffany P., 8/20/2020 11:25:04 AM
Kristine was very informative and professional. She help me get a better understanding of the options presented and how it would work for me. Will definitely recommend her.
Stephanie H., 8/19/2020 1:01:32 PM
I appreciated the detailed overview and personal attention provided by Kristine.
Serena L., 8/19/2020 12:44:55 PM
Kristine was amazing
Ryan F., 8/17/2020 9:05:53 PM
Kristine has been very responsive on all inquires and very helpful explaining the details of the insurance policies for a first time home owner.
Lisa Q., 8/15/2020 9:50:15 PM
The time Kristine spent explain g things to me and the coverage I got for the $ was great and I will recommend Kristine/ Progresive with my friends for sure.
Emily R., 8/12/2020 7:26:56 PM
Did all the research for me. Knowledgeable, friendly, patient. Went over the process in detail. Answered all my questions. Overall great service, very happy customer.
Pieridae P., 8/7/2020 10:06:40 AM
kristine was very friendly and helpful
Cynthia C., 8/6/2020 10:24:02 AM
Kristine was extremely helpful and felt like she cared about what was best for me.
Amanda K., 8/6/2020 10:13:05 AM
Kristine is amazing! Talked to me about all my needs, explained everything so well and was just awesome to speak with.
Kathryn S., 8/3/2020 12:01:33 PM
KP was very approachable and timely in her response. She took effort to look into multiple options and was able to explain to me in detail why she would advise one plan over another. With so many variables in the home buying process I feel assured knowing I have KP on my team.
Susan B., 7/31/2020 11:28:13 AM
Kristine was super knowledgeable and she really did a great job with our Google Meet answering ALL of my husband's questions. He's a huge skeptic and he is a very loyal person, so changing insurance companies (for him) was quite a big step. We would not have made the change without Kristine's expertise and great responses. She was also very efficient with our time. Give that girl a raise! I can't say enough about what a fantastic job she did for us. We are very happy with our enhanced insurance and much better rates!
Charlie G., 7/29/2020 10:21:10 AM
Kristine was really great at explaining all of my insurance options and answering my questions.
Devin S., 7/27/2020 1:20:56 PM
Kristine is awesome! Extremely thorough and explains everything clearly. Very trustworthy
Alice P., 7/27/2020 10:51:28 AM
Kristine was great, but don't have anything to compare it to.
Brittany S., 7/24/2020 10:19:16 AM
Clarity and thoroughness of explanations, trade offs, details etc. especially for new home buyers.
Ana V., 7/23/2020 10:52:56 AM
kristine was very helpful in answering all my questions
Aja W., 7/22/2020 3:44:59 PM
Kristine was very informative
Mark G., 7/22/2020 1:13:38 PM
Kristine was very professional and responsive during the evaluation process. She also showed patience as the steps were taken to make sure we were comfortable with everything. We tied the change in insurance to a new mortgage refinance so she handled all that directly with the new mortgage company as well. Highly recommended as you learn a lot about insurance from this professional company.
Morgan B., 7/21/2020 3:44:25 PM
Level of detail provided and comparisons provided. Above and beyond service.
Syed A., 7/20/2020 9:19:59 PM
Great customer service. Kristine was extremely personable and easy to talk with regarding our policy coverages.
Brian F., 7/20/2020 10:42:22 AM
Kristine was extremely knowledgeable, quick to respond, and thorough in her explanation of our options. I was extremely impressed with her timeliness given we are trying to move quickly through securing our mortgage.
Scott M., 7/15/2020 10:15:48 AM
Kristine was extremely helpful in helping us get everything set up. She went the extra mile in helping us to understand everything and it was greatly appreciated.
Brian B., 7/13/2020 10:57:25 AM
Kristine was awesome throughout the process. She was timely in reaching out to us after being referred to her. She provided options for us and was very comprehensive in laying out the details of our policies.
Vicki J., 7/13/2020 10:33:46 AM
Kristine was great and did a great job educating us on our options
Heather A., 7/11/2020 1:07:00 AM
Kristy was extremely knowledgeable and gave us options. She showed us
Spencer V., 7/9/2020 10:23:09 AM
Kristine was very helpful and took the time to make sure I understood what was going into my insurance policy and compared costs versus coverage with me on the spot to assure I was comfortable with what I was getting into. It was especially helpful being a first time homebuyer.
Paul R., 7/7/2020 11:42:15 AM
Professional answered all questions and directed me for choice and possible future needs
Jennifer Z., 6/29/2020 11:14:23 AM
Kristine was very patient and prompt in answering our questions.
Brandon M., 6/29/2020 10:48:04 AM
Kristine was attentive to our search and incredibly helpful when it came to comparison shopping home/auto insurance on a short time frame.
Jacqueline V., 6/23/2020 5:56:21 PM
The agent Kristine Pokrandt was so helpful and she lowered my homeowners and our car insurance. She's extremely polite and very professional.
Benjamin J., 6/23/2020 10:22:23 AM
Friendly, professional, informative.
David P., 6/23/2020 7:41:02 AM
Fast, detailed responses to my questions. Explained the process and left me feeling comfortable and confident with my decisions.
Diane R., 6/22/2020 11:09:28 AM
Because the agent provided excellent customer service and was always prompt in replying to my questions/concerns either via phone or email.
Kate D., 6/20/2020 8:02:27 PM
Kristine has amazing customer service and got back to me incredibly fast with great options!
Casey B., 6/15/2020 10:35:36 AM
Kristy was outstanding. she took the time to thoroughly review our current policy and show us where we were fine and where we could improve and why. Excellent customer service and made everything so easy!!!
Cara G., 6/9/2020 10:16:07 AM
Kristine got me a great rate for auto insurance and I had my new card - all within 8 hours. Amazing service. She's a pro.
Thomas N., 6/7/2020 12:00:32 PM
Kristine was exceptional. We have already recommended Kristine to work as an agent to one of our friends
Anne D., 6/4/2020 9:22:10 AM
Kristine was very responsive to my scheduling availability, and she took plenty of time to walk me through the nuances of insurance. Thanks Kristine!
Regie D., 6/3/2020 12:58:00 PM
When I emailed her, she contacted me back within minutes.
Stacy K., 6/3/2020 10:32:16 AM
Kristine is very professional and efficient. She made the process easy. I will refer her to friends and clients. Thanks!
Nancy M., 6/1/2020 1:35:58 PM
She was awesome!! I needed rental insurance ASAP and she did it all for us!!!
Reem H., 6/1/2020 10:10:14 AM
Policy was explained thoroughly and best options were presented
Shakita D., 5/25/2020 11:44:05 AM
She was very informative and quick to respond. I also got the lower rates than I previously had
Jayme J., 5/25/2020 10:41:26 AM
Quick and knowledgeable service
Nicholas T., 5/22/2020 11:16:39 AM
She's awesome. Thorough, fast and EXCELLENT customer service. You are lucky to have her!
Jodi S., 5/18/2020 4:40:11 PM
Great response time, explanation and service.
Michelle C., 5/13/2020 8:28:02 PM
Kristine was wonderful to work with and was extremely helpful in explaining things and finding us the best rate.
Margaret V., 5/13/2020 5:21:28 PM
Quick, friendly service. Kristine was very patient and explained everything and still gives prompt responses to questions.
Jodi K., 5/12/2020 10:59:33 AM
Kristine was incredible, she really cared and wanted to help in any way she could
Clare A., 5/11/2020 1:45:33 PM
Kind and prompt and digestible information. Also patient.
Brian B., 5/7/2020 12:51:40 PM
Very nice and accommodating.
Brett P., 5/4/2020 2:10:15 PM
The connectivity with the insurance company and insurance agent and myself.
Mary P., 4/30/2020 7:50:29 AM
Kristine is extremely responsive and patient in answering questions. She was also kind and understanding in my home buying process and she certainly did not add to the chaos but brought a sense of organization to the process. She also provided the educational component of purchasing home and auto insurance to the experience. I greatly appreciate her service and I'm glad to now know her. I will recommend Kristine to clients, friends and acquaintances.
Robert K., 4/28/2020 12:04:18 PM
Kristine was extremely helpful and transparent through the whole process.
Cameron D., 4/28/2020 10:09:20 AM
Kristine was fantastic. Extremely knowledgeable, helpful, and friendly.
Tovia B., 4/27/2020 11:33:05 AM
Kristine was very responsive and helpful
Jeremy P., 4/27/2020 11:08:01 AM
Kristine! She's made the process so easy and has been so helpful in coordinating things for me behind the scenes, answering questions and offer advice.
Chris K., 4/24/2020 4:01:47 PM
Kristine was knowledgeable and transparent, and gave me the support I needed during such a crazy time.
Sofia M., 4/24/2020 1:31:03 PM
Easy process; efficient, professional agent; good reviews for HIppo.
Shelby S., 4/24/2020 1:30:10 PM
Kristine was incredibly helpful to us. She walked us through every part of the policy and answered all of questions perfectly. As first time homebuyers I don't think we could have had a better experience.
Elizabeth A., 4/22/2020 12:47:24 PM
Kristine was wonderful to work with!
Kyle L., 4/20/2020 10:40:52 AM
The agent
William R., 4/17/2020 10:42:47 AM
Kristine was informative and took the time to walk me through my condo policy. This service was above and beyond what I experienced with other company agents, I look forward to passing along her information to others.
Marvin G., 4/16/2020 12:41:06 PM
She was very Professional
Talib-Din M., 4/13/2020 1:56:15 PM
Kristine provided excellent customer service, thoroughly explained everything, and provided the best quotes and coverage. I will definitely recommend her.
Jesus V., 4/6/2020 1:31:08 PM
Agent was very helpful
Michael B., 4/6/2020 11:01:24 AM
I thought Kristine was very informative, helpful, and kind. I could see she had my best interest at heart and I appreciate that.
Carol J., 4/2/2020 10:32:33 AM
Kristine Took a complicated scenario and made it very understandable. Also the rates she quoted me were the best. And the fact that if she is my contact person I have nothing to worry about when anything happens. It makes me very comfortable
Lisa R., 3/30/2020 4:27:35 PM
Kristine provided great service. She was fast and responsive, and she took the time to explain everything clearly to me.
Kimberly M., 3/27/2020 12:38:50 PM
Very responsive and quick.
Steve B., 3/27/2020 11:29:36 AM
Jerald D., 3/20/2020 11:31:16 AM
Kristina knew her stuff
Tasha A., 3/20/2020 10:35:04 AM
Very helpful, very informative and great customer service.
Alexandra M., 3/19/2020 11:01:23 AM
Kristine is awesome!
Stomi M., 3/16/2020 12:46:52 PM
Kristine Pokrandt
David R., 3/10/2020 2:17:15 PM
Great service all around- very helpful in answering all of my questions and explaining the coverage I am purchasing
Jennifer B., 3/10/2020 10:41:57 AM
Process was super easy
Issa H., 3/4/2020 3:29:46 PM
It was pretty straight forward and the price was affordable so it made the decision a no brainer.
Daniel B., 2/27/2020 4:37:04 PM
She is the best.
Zach R., 2/19/2020 10:35:43 AM
Kristine Pokrandt, at goosehead, was very helpful and made it very easy. Thanks!
Erik O., 2/16/2020 6:36:03 AM
Very informative. Answered all our questions. Listened to our concerns and offered advice without being pushy. Very positive experience.
Kathleen O., 2/14/2020 12:31:38 PM
I thought Kristine did an excellent job explaining all insurance information and guiding us to make informed decisions about what we needed. She was very thorough and detailed.
Kimberly D., 2/14/2020 10:34:33 AM
The woman I worked with was exceptional. She was very well informed and it was clear that customer service was a high priority.
Kelly S., 2/14/2020 10:23:33 AM
great customer service
Kimberlie B., 2/12/2020 5:08:32 PM
Kristine was extremely helpful and I will be referring people to her.
Tara G., 2/12/2020 10:39:50 AM
Kristy was AMAZING!!!!!!! As a first time home buyer I was worried about purchasing insurance. She broke everything down to where i completely understood it, and even got me a better deal and coverage on my car insurance!
Michael P., 2/3/2020 10:52:44 AM
Kristine! She is excellent. Goosehead Insurance is lucky to have her. She is a real credit to the organization!
Michele Y., 1/30/2020 11:55:27 AM
Because Kristine was very thorough, knowledgeable, understanding & overall, nice and pleasant to talk with.
Elizabeth J., 1/28/2020 7:24:40 PM
Kristine was very attentive, was quick to get back to me, and looked for the best deal for me.
Kristina S., 1/27/2020 10:57:16 AM
Kristine was very informative and helpful in understanding the insurance process for this 1st time buyer.
Jessica H., 1/23/2020 12:12:55 PM
Kristine only had our best interest in mind, and worked hard for our family, to get us incredible coverage for our cars and our new house!
John R., 1/23/2020 10:39:26 AM
Kristine is very helpful and super knowledgeable about her job. Not only she was able to find me the best pricing for my home insurance, but she also modify it the way I wanted it.
Tim K., 12/20/2019 12:11:54 PM
Kristine was fantastic and very helpful
Christian L., 12/9/2019 12:25:56 PM
Kristine was great to work with. Easy and painless experience with a good result.
Daniel B., 12/6/2019 10:15:18 AM
Kristine provided exceptional customer service and expertly addressed my questions and concerns.
Elizabeth T., 11/13/2019 10:56:07 AM
Kristine's overall knowledge and responsiveness; we are very grateful!
Morgan F., 11/7/2019 10:16:51 AM
Kristine was incredibly timely with preparing options for me, gave great service over the phone explaining policies and answering questions, handled all the logistics with my lender and was open and honest. First class experience with her...10/10 would recommend!
Ryan B., 10/28/2019 10:28:45 AM
Kristine was very thorough and explained the whys to us. We felt comfortable with our decision and it was because of her.
Ryanne M., 10/22/2019 10:22:23 AM
Kristine was extremely flexible, explained things thoroughly but wasn't remotely pushy.
Kevin L., 9/4/2019 1:33:42 PM
Kristine had impeccable service!
Timothy G., 8/31/2019 3:11:41 AM
Goosehead provided me with insurance coverage for my new home very quickly, and the agent explained the coverage options in easy-to-understand yet thorough manners.
Adele L., 8/30/2019 11:05:17 AM
Excellent service, guidance, and advice!
Lynette M., 8/19/2019 4:38:17 PM
Exceptional and efficient customer service from the first contact to issuing coverage. My experience could not have been better. Everything was communicated in a friendly but extremely professional way. I would highly recommend the agent and hope to use her services again in the near future.
Kyle S., 8/14/2019 11:45:02 AM
The agent I used was very easy to work with and communicated efficiently
Xuan N., 7/1/2019 10:14:06 AM
Preparation, knowledge, ease
Naphaporn R., 6/26/2019 4:18:25 PM
We received excellent service from Goosehead. Kristine P. was professional, sincere, and did an amazing job explaining everything insurance to us with regards to our needs. This is what we consider white glove service!
James W., 6/26/2019 10:35:03 AM
Kristine was very knowledgeable and walked me through everything and explained all of the coverages. I am getting more coverage for home and auto and the premiums are less. That is awesome.
Miranda M., 6/23/2019 3:01:32 PM
Kristine was super helpful, gave me multiple options, and walked me through everything. As a first time homebuyer, this is exactly what I needed. Thanks!
April M., 6/20/2019 9:46:38 PM
The agent was fantastic. She listened to my needs and made recommendations accordingly. She remained steadfast in ensuring that all of my needs were met in a timely fashion.
Joseph A., 6/13/2019 10:27:07 AM
My agent was very helpful in explaining to me every aspect / coverage of my homeowners insurance - and was very transparent as to the reason for certain questions.
Mia H., 6/12/2019 10:54:08 AM
Kristin Pokrandt did such an amazing job. She was patient with me, and most importantly educated me on the policies since this is my first time getting auto insurance. I would reccomend her to everyone!
Ashley C., 6/12/2019 10:45:25 AM
I worked with Kristine Pokrandt, who not only educated me on what coverage I needed as a first time home buyer, she found me the best rates. She always made me feel as though she was looking out for us. When it came to bundling our auto insurance with our new home...she also have me great advice as to why she recommended the coverage she did. Being a first time home buyer, I didnt realize in a major accident I could lose my home if I dont have the correct coverage. It was always a breath of fresh air working with Kristine. No matter what day or time it was she was available for our questions.
Katherine J., 6/7/2019 11:30:52 AM
Our agent Kristine Pokrandt was wonderful to work with. She listened to all of my concerns and was very responsive. She took the time to explain all of the coverage very well and answered all of my questions. She gave us excellent advice throughout the process.
Jeremy B., 6/4/2019 10:38:38 AM
Kristine did a great job reviewing options and looking for the best coverage to fit my needs.
Rachel S., 5/17/2019 11:57:40 AM
Kristine is the very best insurance agent I have ever worked with! She's extremely professional, knowledgeable and always advises her clients on all the different options available to them. As a Realtor, I refer her to all my clients but I also have used her personally. You will not be disappointed to work with Kristine and her team!
Katharine M., 5/8/2019 10:21:14 AM
Saved me so much time, the quote came in at less than half of the preliminary research and quotes I had gotten, and Kristine was incredibly thoughtful, knowledgeable, and supportive as we walked through decision points to consider.
Christine R., 5/1/2019 10:07:00 AM
Great trip who got me a good policy for a fair price
Deronzo B., 4/26/2019 10:36:43 AM
Very helpful
Debbie P., 4/26/2019 8:30:13 AM
Kristine has been so helpful and thorough.
Jeremy M., 4/23/2019 10:09:25 AM
Kristine is great.
Eric P., 4/19/2019 11:04:34 AM
Kristine was extremely kind, helpful, and most importantly, saved me money with better coverage!
Kimberly P., 3/19/2019 10:32:45 AM
Very personable and helpful!
Mindy W., 3/10/2019 6:10:12 PM
My husband and I very much appreciated Kristine's help, since this is our first home purchase. She answered all our questions and was always quick wither her replies.
Erik S., 3/1/2019 11:54:24 AM
Great service!
Jamie G., 2/25/2019 9:54:49 AM
Kristine was so easy to work with and explained everything very clearly. She was quick to get back to me and very thorough. I know i was in good hands, as she also came highly recommended from a friend of mine, and I will highly recommend her and Goosehead to others I know.
Susan J., 2/13/2019 10:13:15 AM
Kristine is personal, professional, and so informative. She genuinely worked hard to best meet my needs. Working with her was a dream! I am passing along her name and contact information to a friend of mine who will soon be shopping for homeowner's insurance.
Luke V., 2/6/2019 10:38:27 AM
Kristine was great to work with and went through everything in detail.
Bridget M., 1/31/2019 4:07:58 PM
Kristine! I’ve never been interested in using a broker-type insurance person but Kristine is awesome.
Courtney D., 12/31/2018 10:13:09 AM
Kristine provided exceptional service, was willing to answer all questions I had, and explained the policy options in a very clear manner that provided me with a thorough understanding of my choices.
Jamie M., 12/19/2018 10:10:10 AM
Kristine!!! She is amazing.
MINGYUAN Z., 10/16/2018 8:55:22 AM
good communication, clear and patient explanation of details, no sign of hiding information, total transparency.
Jonathan L., 8/3/2018 10:07:31 AM
Kristine was very informative and made me feel comfortable throughout the whole process.
Deanna R., 7/27/2018 10:40:29 AM
Kristine, my agent, was very helpful and patient with explaining all my options and getting me what I needed.
Gladys M., 6/22/2018 10:25:35 AM
Kristine was very lovely from the very beginning. She is highly accessible and quickly responds to all our quesions
Dorothy C., 4/3/2018 12:12:38 PM
Kristy my agent
Robert B., 3/14/2018 5:15:19 PM
She saved me money and got me better coverage. She's great to work with and knew the answer to all of my questions.
Alexia C., 1/11/2018 10:54:13 AM
better coverage for less cost, and very knowledgeable agent who was great at guiding me through the process
Robert B., 12/11/2017 10:12:04 AM
Kristine was a fantastic sales person and not only saved me money but made sure I received much better insurance.