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Kristine Pokrandt

License #: 17068179
4.9 OUT OF 5 STARS
star star star star star (490 Reviews)
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About Kristine
Kristine Pokrandt is an agent with Goosehead Insurance located in Chicago, IL. Kristine joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Kristine is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Kristine and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: IL, IN, WI
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3323 W Diversey Ave, Studio 13
Chicago, IL 60647
(708) 858-1246
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
HOMEOWNER INSURANCE
Homeowners Insurance 101
After looking at dozens of houses you found a property you love. You’ve managed to come up with a down payment, get approved by a lender, and started wrapping your knick knacks in newspaper. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to cover injury to others, legal fees and litigation, excessive property damage, and more. Relatively cheap, it can give you protection from a sudden and serious situation. 
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
Recent Reviews
Total Agency Reviews 490
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Jeanne G., Nov, 17 2022
Kristine was so easy to work with and showed genuine care for what we needed. Not pushing one way or another, but giving options and advising. I appreciated her expertise and professionalism!
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Stanley W., Nov, 16 2022
Kristine very polite and knew what she were talking about.
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John L., Nov, 13 2022
Kristine was great! She prepared 3 options with varying levels of coverage and clearly explained each area of coverage. She was not pushy and did not try to sell me anything I didn't need. She made the process very easy and comfortable!
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Ramon A., Oct, 31 2022
Good customer service
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Nicholas M., Oct, 20 2022
Honestly, Kristine Pokrandt. She is the reason, took care of everything, explained everything, gave us options, and was flexible when we needed a last minute change.
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Nicholas M., Oct, 20 2022
Honestly, Kristine Pokrandt. She is the reason, took care of everything, explained everything, gave us options, and was flexible when we needed a last minute change.
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Nicholas M., Oct, 20 2022
Honestly, Kristine Pokrandt. She is the reason, took care of everything, explained everything, gave us options, and was flexible when we needed a last minute change.
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Michael C., Oct, 17 2022
Kristine was great. I have used State Farm in the past and she was much more helpful than anyone I have dealt with in the past. I decided to switch all of my insurance policies over to Goosehead after speaking with Kristine.
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Michael C., Oct, 17 2022
Kristine was great. I have used State Farm in the past and she was much more helpful than anyone I have dealt with in the past. I decided to switch all of my insurance policies over to Goosehead after speaking with Kristine.
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Sarah R., Oct, 05 2022
Kristine was fantastic!
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Tony V., Oct, 05 2022
Because of Kristine Pokrandt is a rockstar!
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Sarah R., Oct, 05 2022
Kristine was fantastic!
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Tony V., Oct, 05 2022
Because of Kristine Pokrandt is a rockstar!
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Allyson C., Oct, 04 2022
I absolutely loved working with Kristine Pokrandt and really appreciated the time and care she took to explain my options and provide guidance on what makes the most sense for me at this time.
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Allyson C., Oct, 04 2022
I absolutely loved working with Kristine Pokrandt and really appreciated the time and care she took to explain my options and provide guidance on what makes the most sense for me at this time.
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Natalie U., Sep, 28 2022
Kristine was super accessible and informative through the process
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Natalie U., Sep, 28 2022
Kristine was super accessible and informative through the process
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Nathan M., Sep, 22 2022
Kristine answered all my questions, was incredibly clear and helpful, and went seriously above and beyond to help me figure out my next steps for insurance and make it happen with as little extra work on my part as possible. Honestly I got off the phone with her and told a bunch of people what a relief it was to talk to someone so helpful in the midst of such a stressful process as condo-buying. Would 100 percent recommend her.
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Nathan M., Sep, 22 2022
Kristine answered all my questions, was incredibly clear and helpful, and went seriously above and beyond to help me figure out my next steps for insurance and make it happen with as little extra work on my part as possible. Honestly I got off the phone with her and told a bunch of people what a relief it was to talk to someone so helpful in the midst of such a stressful process as condo-buying. Would 100 percent recommend her.
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Ian G., Sep, 13 2022
Kristine was super nice and knowledgeable and was a great resource. I am happy that we were referred to her. Thank You!
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Ian G., Sep, 13 2022
Kristine was super nice and knowledgeable and was a great resource. I am happy that we were referred to her. Thank You!
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Alice M., Aug, 31 2022
Available to reply to all my questions, very fast and running new scenarios as we talk.
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Lorena P., Aug, 31 2022
prompt response and pleasant to workwith!
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Alice M., Aug, 31 2022
Available to reply to all my questions, very fast and running new scenarios as we talk.
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Lorena P., Aug, 31 2022
prompt response and pleasant to workwith!
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Sara S., Aug, 30 2022
Though I had a few bumps along the way, Kristine was attentive, timely, and helpful in getting my policy set up: she was quick to pull together my policy, and was swift to repair the few issues we had. Along with an excellent policy for the cost, I was happy to work with Goosehead/travelers and will be annoying my friends about using them in the future.
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Sara S., Aug, 30 2022
Though I had a few bumps along the way, Kristine was attentive, timely, and helpful in getting my policy set up: she was quick to pull together my policy, and was swift to repair the few issues we had. Along with an excellent policy for the cost, I was happy to work with Goosehead/travelers and will be annoying my friends about using them in the future.
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Paladin J., Aug, 26 2022
She helped me resolve the problem within an hour of my contacting her.
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Paladin J., Aug, 26 2022
She helped me resolve the problem within an hour of my contacting her.
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Kenzie S., Aug, 25 2022
Kristine was super friendly and kind in explaining the policy options. I felt she was honest with me and found me great coverage at a good price
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Kenzie S., Aug, 25 2022
Kristine was super friendly and kind in explaining the policy options. I felt she was honest with me and found me great coverage at a good price
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Karen S., Aug, 24 2022
Prompt, detailed quote, and pleasant.
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Karen S., Aug, 24 2022
Prompt, detailed quote, and pleasant.
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RAVINDRA M., Aug, 18 2022
Kristine did a great job explaining all of my options, along with pricing.
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RAVINDRA M., Aug, 18 2022
Kristine did a great job explaining all of my options, along with pricing.
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Julie G., Aug, 17 2022
Kristine Pokrandt was AMAZING! Highly knowledgeable. Extremely professional. Came prepared and communicated with us throughout the entire process. Highly recommended!
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Julie G., Aug, 17 2022
Kristine Pokrandt was AMAZING! Highly knowledgeable. Extremely professional. Came prepared and communicated with us throughout the entire process. Highly recommended!
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Michael P., Aug, 10 2022
The agent spoke to me as if I was her brother, father or boyfried. She told gave me the best advice for the present AND the future that was going to help me the most. It was fast, clear and easy.
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Michael P., Aug, 10 2022
The agent spoke to me as if I was her brother, father or boyfried. She told gave me the best advice for the present AND the future that was going to help me the most. It was fast, clear and easy.
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David C., Aug, 09 2022
As a first time home buyer looking for insurance, Kristine was very helpful in explaining options and plans to fit my needs. Didn't complicate the explanations, and is willing to make sure everything is understood before proceeding.
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David C., Aug, 09 2022
As a first time home buyer looking for insurance, Kristine was very helpful in explaining options and plans to fit my needs. Didn't complicate the explanations, and is willing to make sure everything is understood before proceeding.
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Derek L., Aug, 08 2022
Kristine is very thorough in detailing the different coverages and limits to those coverages. I feel confident I will be sufficiently covered.
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Derek L., Aug, 08 2022
Kristine is very thorough in detailing the different coverages and limits to those coverages. I feel confident I will be sufficiently covered.
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Greg L., Aug, 06 2022
Kristine was outstanding! She wasted no time finding us the perfect coverage for our first home. We’ll work with Kristine on all of our future insurance needs!
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Greg L., Aug, 06 2022
Kristine was outstanding! She wasted no time finding us the perfect coverage for our first home. We’ll work with Kristine on all of our future insurance needs!
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Debra H., Jul, 29 2022
Kristine researched my needs and matched the best policies to suit.
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Debra H., Jul, 29 2022
Kristine researched my needs and matched the best policies to suit.
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Rocio V., Jul, 27 2022
Kristine, patient and wonderful. Thank you.
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Rocio V., Jul, 27 2022
Kristine, patient and wonderful. Thank you.
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Kelley S., Jul, 26 2022
Kristine was super responsive - very quick and knowledgeable. Excellent service all around.
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Elaine N., Jul, 16 2022
very professional, quick to respond, thorough explanations. good price
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Jennifer D., Jul, 14 2022
Kristine is awesome!
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Cathleen P., Jul, 13 2022
Very responsive and rates quoted were reasonable.
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Martin B., Jul, 12 2022
The quote we got was very good. The service even better.
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Maria C., Jul, 07 2022
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Celia T., Jul, 07 2022
Courteous responsive and competitive premiums
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Robert M., Jun, 22 2022
Thoroughness, response and turn around time
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Amanda B., Jun, 22 2022
Excellent communication, value and customer service
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Barbarah C., Jun, 21 2022
Kristine was very responsive and made sure we understood each line item on a new policy. Great to work with her.
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Natalia D., Jun, 18 2022
Kristine was amazing, responsive, and always professional
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Megan K., Jun, 15 2022
You were so helpful in explaining everything and communicating afterwards.
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Donna Y., Jun, 09 2022
I don’t usually give referrals.
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Cheryl P., Jun, 07 2022
Kristin was very helpful with all my questions
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Elba D., Jun, 05 2022
Personable, efficient and very informative
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Elba D., Jun, 05 2022
Personable, efficient and very informative
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Kirsten H., Jun, 05 2022
Kristine was very helpful and patient as I asked questions.
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Samuel W., Jun, 03 2022
Walked me through the process and laid out the options in a very clear format!
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Thomas P., Jun, 03 2022
Kristine was super responsive, gave clear information, and was willing to connect directly with my mortgage agent. She made the process so easy!
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Apoorva R., Jun, 01 2022
Kristine is great! She responds very quickly, she is very attentive, and she patiently answers all my questions.
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Michael M., May, 28 2022
Kristine was patient, helpful, and knowledgeable. She was a pleasure to work with.
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Notasha T., May, 27 2022
Good rates and response was efficient
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Ozcar T., May, 22 2022
Insurance agent explained in detail what the policy was and which fitted our needs the best.
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Brandi B., May, 16 2022
Kristine was so helpful and clear and made it all really easy to understand. She was great!
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Robert J., May, 10 2022
The extremely quick turnaround and the methodical way Kristine went through all the different kinds of insurance we were purchasing as part of the policy. I also appreciated the way she was willing to be flexible based on our concerns in terms of what kinds of risks we were most sensitive to.
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Anastasia D., May, 10 2022
Excellent efficient service! Very satisfied.
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Karen S., May, 05 2022
Fast but thorough, professional and fantastic service! Very much appreciated the guidance and expertise.
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Huong S., Apr, 29 2022
Attentive and very responsive
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Deborah O., Apr, 27 2022
Knowledgeable. Honest and was reasonable. Didn't push anything.
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Alaina N., Apr, 27 2022
Kristine was incredibly helpful, responsive, and knowledgeable about our needs. She also provided a side by side comparison of another quote we got, which ultimately was the deciding factor.
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Suzanne S., Apr, 25 2022
Excellent customer service
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Linda T., Apr, 21 2022
Kristine was very professional, patient, and thorough. She broke things down to me in laymen's term and I really appreciated her help with insurance terms which I am not clear about. Her follow-up is also stellar, she calls when she says she will call. I also didn't have that heavy "car salesman" experience but instead she cared about what was important to me but at the same time shared cautions and things I should be aware about. She is the consumate professional and I will definitely refer her to others.
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Kristen B., Apr, 17 2022
She was very responsive, helpful, and informative!
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Stephen S., Apr, 15 2022
My experience working with Kristy has been great! She took the time to explain the different options in detail and answered all of the questions we had.
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Maria C., Apr, 14 2022
10
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Charley P., Apr, 14 2022
Responsiveness, clear explanations
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William P., Apr, 13 2022
My conversation with Kristine was brief, clear, and got me the type of insurance I was looking for.
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Jamie P., Apr, 08 2022
I don't really talk about insurance with people? :)
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Ashley V., Apr, 07 2022
We're first-time home owners & new to understanding home insurance. Kristine dedicated time to educating us & was amazing, honest & real about our conversations. Thanks Kristine!!!
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Stacie W., Apr, 02 2022
Kristine was amazing to work with and made the process so easy! She explained everything and was great about answering my questions! Loved working with her!
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Atija S., Mar, 31 2022
Very professional and helpful
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Jesse B., Mar, 31 2022
Personal service and clean detailed emails.
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Masoud T., Mar, 26 2022
Best customer service
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Joshua H., Mar, 25 2022
Kristine is a rockstar and kindred spirit. Loved every moment of working with her. Quick - fast - easy.
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Madeline M., Mar, 23 2022
Kristine was very thorough, transparent, and educational in her approach. She assessed different offerings and I really appreciated her partnership mentality.
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Rachel W., Mar, 22 2022
Extremely informative and helpful!
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Bailey W., Mar, 17 2022
Kristine was very informative and helpful
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Bria H., Mar, 17 2022
Kristine was super helpful, explained everything in easy terms, was willing to answer all questions, quickly efficiently, and most importantly found me a great rate for condo insurance, was honest that we wouldn't save any money by switching our auto through her, i appreciated that.
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Christine C., Mar, 17 2022
Kristine was so helpful in finding insurance for our new condo quickly! She is very knowledgeable about coverage specifically for our building, which is quite old. Highly recommend her for any further insurance needs :)
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Michelle W., Mar, 07 2022
Kristine was patient and very helpful with the process of switching. I trusted her knowledge and her advise.
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Erika H., Mar, 06 2022
Kristine provided us multiple options and walked us through each so we could have the best individualized plan. She was also very responsive.
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Judith L., Mar, 05 2022
Swift, expert & kind help in time of need. Being able to trust that our insurance advisor values us while they show why we should value their expertise lifted a lot of anxiety off our family's shoulders.
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Alexandra S., Mar, 05 2022
Just overall great service and fast!
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Marilyn T., Mar, 02 2022
Kristine was very easy to work with and gave swift responses.
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Jonathan T., Mar, 02 2022
Fast and easy working with your team.
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Cameron D., Mar, 01 2022
Kristine provided thorough information and helped us make the best decision for our home insurance. She was never pushy and genuinely wanted us to feel comfortable with our decision.
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Judith P., Feb, 20 2022
Great customer service
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Judith P., Feb, 20 2022
Good Customer Service
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Stoyan H., Feb, 16 2022
Kristine Pokrandt
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Katherine P., Feb, 15 2022
Kristine explained everything I needed to know in detail, without rushing. Felt like I was making an informed decision, even as a first time home buyer.
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Reginald D., Feb, 12 2022
Really broke everything down and was very helpful
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Lukas J., Feb, 10 2022
Kristine Pokrandt was very helpful. She explained the different coverages and helped me think through what we need. She shopped around and got us great rates.
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Sunny T., Feb, 06 2022
Excellent communication and clear information provided by Kristine Pokrandt
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Rachel W., Feb, 04 2022
Kristine presented several different options to best serve my needs and was extremely knowledgeable. I know I can rely on her on the off chance I ever need to use my policy
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John W., Feb, 03 2022
Kristine Pokrandt was so so helpful in talking through all the options and explaining the coverage, really appreciated the time and care.
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Ashley V., Feb, 02 2022
Kristine is phenomenal to work with. Made the process so easy
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Richard H., Jan, 27 2022
Super nice, prompt, and professional.
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Scott R., Jan, 25 2022
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Elise M., Jan, 24 2022
Kristine did a great job walking me through the different policy options and made the process easy/less stressful.
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Abigail M., Jan, 20 2022
Homeowners insurance
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Daniel A., Jan, 20 2022
Very helpful and informative
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Randall O., Jan, 19 2022
Saved me money for a better policy, explained all of the questions I had, which were many
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Lily Y., Jan, 11 2022
I had a great experience. Kristine was knowledgeable and thoroughly explained everything. Thank you, Kristine!
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Lucas H., Jan, 11 2022
Kristine was very accommodating with her time and expertise
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Luis S., Jan, 10 2022
Great customer service and very helpful team
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Timothy P., Jan, 06 2022
Kristine Pokrandt is very knowledgeable,friendly, and responds to all my questions and concerns expeditiously. I would highly recommend her and Goosehead when asked .
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Marilyn P., Jan, 06 2022
Kristine was very helpful with all our questions and help navigate all our current needs.
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Susheel J., Dec, 28 2021
Superb, fast service
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Christine L., Dec, 20 2021
Kristine gave us detailed information for options, provided clear explanation of policies, answered all our questions, was responsive and was super friendly.
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Nicole C., Dec, 16 2021
Fast, friendly and professional service.
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Kaylie R., Dec, 15 2021
Kristine was very thoughtful with her approach on tailoring an insurance quote for us. She explained everything in detail to help us make the best decision. Very personable and friendly!
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Amber W., Dec, 13 2021
Kristine was the nicest, friendliest and most knowledgeable home insurance agent I could've ever asked for. She sent me a breakdown of each plan and went through each piece along with answering all the questions I had. I had an amazing experience and am so grateful for Kristine and the referral from August!
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Brian H., Dec, 13 2021
She was very helpful and walked through different options.
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Wardell M., Dec, 11 2021
Kris is the Best!!!!
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Fernando P., Nov, 28 2021
They are friendly and professional.
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Rebecca S., Nov, 20 2021
Kristine was very knowledgeable and efficient, she was also very thoughtful and extremely timely. We really enjoyed working with her and will recommend others to work with her as well!
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Java P., Nov, 09 2021
Kristine was very helpful and explained everything in detail and made sure I understood everything clearly! She was great!
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Java P., Nov, 09 2021
Kristine was very helpful and explained everything in detail and made sure I understood everything clearly! She was great!
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Christopher S., Nov, 01 2021
Great conversation and explanation of coverage.
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Aja M., Oct, 21 2021
Information provided, knowledgeable, quick.
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Darlene W., Oct, 21 2021
Kristine was extremely knowledgeable and answered all our questions with patience. Also, fully described the process which will be implemented.
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Kyla M., Oct, 21 2021
Kristine was amazing! She was clear, concise, and we felt like she had our best interests at heart.
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Corrine C., Oct, 21 2021
She was attentive and informative!
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Patrick M., Oct, 21 2021
Kristine is knowledgeable and responsive. I feel she has our best interests in mind. Her explanations of options are succinct and transparent, making them easy to understand for those like myself who do not know much about insurance
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Paul D., Oct, 16 2021
Prompt and professional- Thanks KP
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Jeffrey B., Oct, 15 2021
Kristine’s attention to detail and lightning-fast follow-up saved us a chunk of dough, as well as headaches.
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Evander S., Oct, 13 2021
Patient, and ultra helpful!
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Erica M., Oct, 13 2021
Great experience for us but I dont know anyone who need home insurance.
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Patrick C., Oct, 13 2021
Kristine is fantastic and clear.
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Robert B., Oct, 07 2021
She is the most complete and thorough and responsive professional person I've ever worked with - in any industry!
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Naomi R., Oct, 06 2021
Such a great experience and very thorough
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Sarah L., Oct, 05 2021
Attentive, helpful, easily identified my needs
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Yesenia C., Oct, 03 2021
Good service
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Carrie F., Oct, 02 2021
Kristine was amazing. She was very efficient, and she answered all my questions.
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Nichole D., Sep, 28 2021
Simple, convenient, great rates
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Omid M., Sep, 24 2021
She did an amazing job on a timely manner
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Mireya N., Sep, 19 2021
Very nice person, very informative and fast
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Deborah A., Sep, 16 2021
Kristine Pokrandt is very knowledgeable and responsive.
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Eric P., Sep, 14 2021
Easy to work with and very informative!
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Lisa A., Sep, 10 2021
Kristine was kind and knowledgeable regarding the insurance I needed.
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Grace B., Sep, 09 2021
Easy to work with and quick service
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Augustus S., Sep, 08 2021
Kristine has been thorough, thoughtful, and highly informed. She's ready with an answer for every question I ask.
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Jessica R., Sep, 02 2021
I felt very secure with all the information provided. Excellent help and support.
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Tricia B., Sep, 01 2021
She was by far the best person I’ve ever worked with! Walked me through everything and explained it all step by step! Also saved us a lot of money
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Amela M., Aug, 27 2021
Professionalism and prompt respond
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Stephanie G., Aug, 27 2021
Kristine explained everything clearly and was always available to answer our questions. We resolved any issues that we needed help with right away.
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Connor H., Aug, 27 2021
Kristine was very knowledgeable and helpful. I would work with her again and send any family or friend to her.
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Terrence J., Aug, 26 2021
My experience was excellent ! Kristine is very knowledgeable!! I will recommend her to friends!!
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Crystal L., Aug, 25 2021
Service was great, Kristine took the time to walk through the entire process with me and explain everything.
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Shane P., Aug, 25 2021
Kristine's assistance was great - I would normally never refer anyone anywhere for insurance, because I feel so insecure in my understanding of it, but she did an amazing job of making things understandable in layman's terms.
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Kurt L., Aug, 25 2021
She was friendly and professional and responsive to requests.
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Hannah G., Aug, 25 2021
Kristine was excellent on the phone and very informative
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Claire S., Aug, 23 2021
Breadth of information, responsiveness of team, and integrity
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Constance K., Aug, 21 2021
Kristine was very knowledgeable and had amazing customer service!
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Sarina F., Aug, 20 2021
My partner and I were unsure about which insurance to choose just because the deductible was high through Goosehead's quote, but the coverage is awesome. We took quite a bit of time to decide what we wanted to do and Kristine was patient and checked in on us at least 2-3 times in the meanwhile making sure we were getting great coverage. She is awesome and will definitely enjoy having her as my agent!
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Yamini B., Aug, 19 2021
Thanks for the great service and support. Greatly appreciate the prompt attention and very fast turnaround.
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George D., Aug, 09 2021
Really, it's Kristine. On one hand, I would have just gone with our former insurance, just to not put in the time needed to understand. Kristine provided high-level education for my wife and me. The meeting was only about 40 minutes and enjoyable! Kristine rocks-stays in rapport and efficient and empowering.
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Patrick S., Aug, 06 2021
Kristine was great
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Michelle N., Aug, 05 2021
Kristine was amazing! I was so worried about my insurance and she answered every question and gave me three options. Smooth process! Made my day! Thank you!
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Lindsey S., Aug, 02 2021
Easy to gather details and complete the order.
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Jamie G., Aug, 02 2021
Kristine did a fabulous job getting us the right insurance coverage at a good price.
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Ryan M., Jul, 31 2021
Very easy to work with Kristine, she walked us through every line and had suggestions for everything.
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Jack W., Jul, 30 2021
Quick, friendly, efficient.
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Marilynn B., Jul, 26 2021
Chrstine was very nice and took care of the problem I was having in a very efficient manner.
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Wade W., Jul, 24 2021
Great help, thorough and fast.
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Kathleen L., Jul, 24 2021
Kristine gave us exactly what we needed and super fast!
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Calvin W., Jul, 16 2021
Kristine made sure I understood everything and was super quick to respond to questions.
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John P., Jul, 15 2021
We had a good talk about my needs and she provided a quick quality estimate of cost.
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Emily C., Jul, 15 2021
Kristine was incredibly helpful in walking me through everything and providing options without pushing me in any direction. I felt like a valued customer and felt very informed about the policy I was selecting. It was Kristine's warm, helpful customer service that made me feel comfortable moving forward with Goosehead over another quote with a different provider.
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Benjamin H., Jul, 12 2021
The agent Kristine Pokrandt was very helpful, practical and knowledgable.
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Robin B., Jul, 12 2021
early days, but everything was very easy and straightforward.
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Latavia W., Jul, 08 2021
I had an over all good experience, she was very thorough in explaining and gave clarity
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Ashley K., Jun, 25 2021
Kristine was prompt and found us great insurance coverage quickly
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Jorge M., Jun, 25 2021
Kristine was very helpful and presented us with the best options for coverage available.
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Jason G., Jun, 23 2021
good service
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Karina L., Jun, 21 2021
Kristine was wonderfully helpful and friendly and made my first time home insurance shopping experience a smooth one.
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Jeanetta O., Jun, 21 2021
Kristine was very pleasant and thorough when it came to explaining everything involved. There was no pressure so she made you feel safe to make an appropriate decision based on our family’s needs.
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Catherine B., Jun, 19 2021
Kristine was extremely responsive and provided detailed information.
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Michael B., Jun, 18 2021
Working with Kristine was very easy. She knew exactly what was needed and gave me some very solid options.
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Rachel R., Jun, 16 2021
Professional, personable and prompt.
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Blake H., Jun, 15 2021
Kristine was great to work with.
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Kevin F., Jun, 13 2021
Amazing service and easy to work with
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Eric B., Jun, 11 2021
Great service, Kristine was very helpful in explaining our options and benefits.
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Sheri B., Jun, 11 2021
Excellent customer service.
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Lukasz O., Jun, 09 2021
Good client service and prices
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Jeremy A., Jun, 08 2021
Kristine was very helpful and thorough in explaining the different levels of coverage and was also able to bundle my existing auto insurance policy to save us even more. I had a great experience and would recommend her to all my contacts.
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Renee A., Jun, 06 2021
very knowledgeable, gave great advice
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Jordan C., May, 30 2021
Kristine was highly professional and knowledgeable.
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Marina P., May, 28 2021
Kristine has been really helpful and very quick to respond to any questions I had, she is a true professional!
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Olivia W., May, 27 2021
Kristine was so helpful. Thanks!
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Kathleen D., May, 27 2021
experience couldn't have been more straightforward and easy
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Frank D., May, 25 2021
Professionalism, efficiency, and overall great experience.
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Joyce T., May, 24 2021
Easy to work with and extremely detailed/thorough.
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Kelly U., May, 24 2021
Kristine was very thorough in explaining the insurance and prompt in providing a quote. Very professional and excellent follow-through
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Mark R., May, 18 2021
Our agent, Kristine, went above and beyond in explaining our potential coverage options in great detail, and did so in a friendly and engaging matter. Top quality service all around.
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Paulina R., May, 14 2021
Kristine was awesome.
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Trevor A., May, 12 2021
Kristine very quickly set up our policy and got it to our venue to prevent delays in hosting our wedding
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Jason S., May, 11 2021
Kristine was very helpful in explaining the details and helping navigate the process.
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Catherine M., May, 10 2021
Easy to talk to, great customer service, and she found us a great deal!
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Edith W., May, 06 2021
Kristine was candid about my options in terms of payments and the pros and cons of paying in full vs monthly payments. She also helped me in my estimation of my valuables in my apartment that I forgot to include in my original estimate. Very kind and informative throughout!
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Scott B., May, 05 2021
Her voice was hypnotic
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Flora W., May, 03 2021
So very helpful.
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Ryan F., May, 01 2021
Kristine was FANTASTIC! Very knowledgeable, found great rates and coached us on where it makes sense to add/subtract insurance, taking into account her knowledge of pricing. Will happily use her again
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Elizabeth B., Apr, 30 2021
side-by-side comparisons
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Elizabeth H., Apr, 30 2021
Kristine gave amazing service, and was very good at recommending exactly what we needed.
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Shirley S., Apr, 30 2021
I was able to save no n at and get more coverage
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Renee G., Apr, 29 2021
Customer service was excellent, and she was so knowledgeable!
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Kathleen C., Apr, 29 2021
Prompt professional experience,
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Joseph R., Apr, 24 2021
*
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Kathy G., Apr, 23 2021
Appreciate the timely response, options offered and professional demeanor! Thanks!
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Jaime H., Apr, 21 2021
Professional service, Fast response and good savings
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Paola J., Apr, 09 2021
Kristine is amazing!
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Linsey H., Apr, 08 2021
Extremely knowledgeable and great communication
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Igal M., Apr, 07 2021
Kristine is a pleasure to work with! She provided a very personalized approach, thinking about our specific needs and matching the right offering. On top of that she provided advice that made total sense.
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Michele K., Apr, 07 2021
Kristine was very helpful and knowledgeable! A very pleasant person to do business with.
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Elizabeth F., Apr, 06 2021
Kristine was awesome. She was very fast and responsive, and helped us get our insurance info to our lender in an extremely tight turn around.
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Steven S., Apr, 06 2021
Kristine was very thorough and extremely knowledgeable, she was also very nice and easy to work with!
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Alfredo C., Apr, 05 2021
Very simple process and a great agent that was helpful, answered all questions, and responded to emails and requests quickly.
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Andrew H., Apr, 01 2021
Kristine was responsive and knowledgeable. She walked me through everything very clearly and has great recommendations. The entire process was efficient and got me where I wanted to be!
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Neil P., Mar, 31 2021
Kristine was great and met all my needs and more!
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Shadrach C., Mar, 31 2021
Clear communication, friendly, on time.
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Phares M., Mar, 31 2021
She was knowledgeable and helped answer all my questions
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Travis P., Mar, 30 2021
Kristine was great!
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Andrea R., Mar, 28 2021
Kristine was very helpful and explained coverage options very thoroughly. She got where we were coming from and found us the best coverage possible
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Allison G., Mar, 27 2021
Excellent experience. Our agent took the time to find and explain the very best policy for us.
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Dominique T., Mar, 24 2021
She was very professional and quick with her responses and detailed
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Alexander R., Mar, 24 2021
Kristine was extremely patient and helpful
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Daniel L., Mar, 22 2021
Confident that we made an informed decision and now have a great resource to reach out to in the future for any additional questions.
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Kelly K., Mar, 21 2021
Kristine was super responsive, knowledgeable, and a pleasure to work with. She also found us great coverage at a better price.
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Brenda B., Mar, 20 2021
Because Kristine Pokrandt was so great with the whole process
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Sam W., Mar, 19 2021
Kristine was great to work with and answered all of my questions thoughtfully.
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Christopher S., Mar, 19 2021
She was extremely nice and very informative.
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David S., Mar, 18 2021
Great job explaining pros/cons; competitive pricing; responsive
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Ryan V., Mar, 18 2021
Kristine is very professional and friendly. Helped me feel informed.
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Jennifer R., Mar, 16 2021
Kristine is wonderful! She is very knowledgeable and thorough. I am pleased with her service.
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Mary L., Mar, 09 2021
Kristine was incredibly helpful with explaining the different options and exactly what that would mean for us in laymens terms. She was very kind, professional and personable. I would recommend her to anyone at anytime!
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Kyle D., Mar, 08 2021
fast response, excellent customer service, & good pricing
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Deann M., Mar, 06 2021
Kristine was warm and welcoming. She was very professional and timely. Her explanations were thorough.
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Cathryn H., Mar, 04 2021
Kristine was super friendly and personable, and explained my coverage options really well. I felt comfortable making my decisions based on her expertise.
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Robert E., Mar, 03 2021
Very knowledgeable and explained options well
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Phillip N., Mar, 02 2021
Ms. Pokrandt went above and beyond explaining pricing, policies, and addressing all the questions and concerns I had. She did a fantastic job of balancing our need for insurance and saving us money. She always responds faster than a timely manner too!
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Dawn F., Feb, 28 2021
Friendliness, knowledge base, easy to contact via email or even phone, quick service, willingness to answer any and all questions and willingness to help in general
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Alison C., Feb, 27 2021
We've really enjoyed working with Kristine and are excited about our insurance coverage.
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Ronnie E., Feb, 25 2021
Great service and extremely helpful
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Sarah D., Feb, 25 2021
Kristine is organized, efficient, friendly, and a pleasure to work with!
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Jessica O., Feb, 21 2021
Kristine was extremely responsive and accommodating when we needed a quick turnaround on a request to bundle HOI and car insurance. Thanks for your help, Kristine!
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Melissa B., Feb, 19 2021
Kristine was super transparent, answered all of our questions, and thoroughly walked us through several options so we knew what was out there for coverage.
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Eric G., Feb, 18 2021
Our interactions thus far have been great and very helpful.
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Stefan L., Feb, 18 2021
Kristine took the time to explain all the various factors affecting price, coverage, etc. Felt very comforting relying on her knowledge now and in the future.
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Jenna H., Feb, 10 2021
Kristine was wonderful at explaining different options and what would work best for needs. She also went above and beyond in making recommendations for other pieces of our home buying process. Extremely responsive and helpful!
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Rachel K., Feb, 07 2021
Kristine was great! She took her time explaining everything, wasn’t pushing any certain option and made me feel completely comfortable. I’m so glad her name was passed to me.
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Kyle B., Feb, 06 2021
She was an advisor, honest, friendly, and genuine. She quickly established my trust and that was key for me.
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Joseph M., Feb, 06 2021
Great service in a timely manner. Already recommended a coworker!
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Zelmarie W., Feb, 05 2021
I received prompt responses and Kristine was happy to answer any questions.
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Brandon C., Feb, 04 2021
Exceptional responsiveness.
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Benjamin S., Feb, 04 2021
This was very informative. I went from knowing very little about my policy options to feeling like I was making much better decisions.
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Matthew C., Jan, 30 2021
Kristine! Super helpful, personable, made a connection with her even over the phone. The details and explanations of things that I didn’t understand before were great. Very quick responses and answers to all questions.
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Robert B., Jan, 30 2021
Great to work with
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Moises N., Jan, 27 2021
Very informative, transparent, and friendly.
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Fuad K., Jan, 26 2021
She went the extra mile to locate the best coverage and rate for my family and I.
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Nathan W., Jan, 26 2021
Kristine was very knowledgeable, friendly, and answered all questions I had
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Max W., Jan, 26 2021
Kristine was helpful and treated me like an individual.
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Andrew R., Jan, 25 2021
Great service!
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Maria D., Jan, 23 2021
Kristine was a great communicator. Very supportive and patient. I felt like she explained everything well and I feel very confident I got what I needed. Could NOT be happier!
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Nathan B., Jan, 19 2021
Kristine was patient, responsive, and incredibly helpful. She took the time to understand my needs, and tailored the coverage to my situation. I'd never really thought of home owners insurance as a living document that can grow and change as needed. Eye opening. thanks!
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Timothy O., Jan, 14 2021
She was extremely friendly and very reliable!
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Melissa B., Jan, 10 2021
Kristine was easy to work with, friendly, very informed about my options and did a great job of explaining them to me. She made the process very simple and easy.
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David C., Jan, 05 2021
Kristine Ppkrandt. She was extremely professional and kind to work with.
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Nicole Y., Jan, 04 2021
Great, personalized experience.
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Steven N., Dec, 31 2020
Cheap rates, quick response, friendly
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Brian B., Dec, 28 2020
The service was great. I don't think that the extra shopping is necessary for all friends and the savings won't always be enough to counter any administrative fees so my recommendations are case by case.
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Kayla A., Dec, 27 2020
Kristina was great and made the process SO EASY and explained everything
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Jeffrey I., Dec, 24 2020
Kristine was friendly and prepared. Super easy experience.
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Sean J., Dec, 19 2020
Kristine did a wonderful job walking me through all of my options for coverage, and also she was a delight to chat with.
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Cindy M., Dec, 11 2020
Kristine was phenomenal in being responsive to our insurance needs, getting us set up with policies quickly, and communicating promptly and professionally.
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The H., Dec, 05 2020
Kristine was very easy to reach, was polite and informative and handled our situation professionally. It was a huge relief to have someone we could easily get in touch with explains to us the ins and outs of our situation and set us on the right path.
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Patrick O., Dec, 03 2020
I gave this score because she picks up the phone and follows thru.
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Lauren F., Dec, 01 2020
Kristine was easy to talk to, gave clear direction, and helped to advise me on the best plan. Would recommend her to anyone!
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Mackenzie C., Dec, 01 2020
Kristine was just so thorough, communicative, and patient with me. I am so so glad I worked with her, she exceeded all expectations.
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Benjamin C., Nov, 25 2020
Kristine was great. Already referred her to others.
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Nadine B., Nov, 17 2020
Very helpful and saved us money and got us better coverage! We are very appreciative :) thank you
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Noah B., Nov, 16 2020
She was super helpful
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Sean T., Nov, 16 2020
Very prompt service, good prices and policy!
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Angela J., Nov, 14 2020
Kristine was very knowledgeable, friendly, helpful and compassionate to our needs and I love to work and learn from experienced professionals. She also came highly recommended and I will in turn recommend her as well. She ROCKS!
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Angela J., Nov, 14 2020
Kristine was very knowledgeable, friendly, helpful and compassionate to our needs and I love to work and learn from experienced professionals. She also came highly recommended and I will in turn recommend her as well. She ROCKS!
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Charmaine H., Nov, 14 2020
Kristen is very helpful.
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Kari M., Nov, 11 2020
Kristine is fantastic! We did not realize how exposed we were on our current home owners policy until we reached out to Kristine for a policy on our new home. She took the time to walk us through every option and presented the best options for ensuring our coverage (and sanity) if we ever run into an issue with our home.
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Melinda M., Nov, 11 2020
Kristine was helpful and very accommodating
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Kirsten J., Nov, 09 2020
Very detailed, quick follow up, pleasure to speak with
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Agata L., Nov, 06 2020
Kristine was very quick and efficient. And she was able to get me some amazing prices.
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Maris C., Nov, 04 2020
Kristine was very helpful - she took the time to explain things clearly and comprehensively and her communication has been quick and responsive.
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Andrew H., Oct, 30 2020
Kristine has been AMAZING! She has helped things move forward when things began to feel stalled. She explained all of my options very clearly helped me make an informed decision. She was great to work with and is very much appreciated!!!
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Jerry D., Oct, 30 2020
Very courteous service and do not seem pushy about the service.
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Jessica W., Oct, 29 2020
Kristine was extremely helpful and thorough. Going through this for the first time, she was patient in answering my questions and gave context for the financial impact for me that increasing policy coverage would mean (e.g. increasing coverage by $25,000 means an X increase in your policy payment). Highly recommend!
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Lorena M., Oct, 24 2020
Great communication and sense of urgency.
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Aleksandra G., Oct, 23 2020
Kristen was helpful, kind, informative, and efficient.
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Stephanie M., Oct, 18 2020
Kristine was very knowledgeable and very responsive. Would recommend to all family and friends.
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Andrew M., Oct, 16 2020
Prompt response, very knowledgeable and was not aggressively pitching us to move our business over
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Lourdes O., Oct, 16 2020
Kristine was very efficient and got us a very reasonable deal with bundling our home and car insurance.
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Nicole S., Oct, 16 2020
Professional, helpful, flexible and kind.
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Jeff D., Oct, 12 2020
Quick, easy & painless
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Lisa Z., Oct, 11 2020
Excellent customer service combined with knowledge of industry and focus on my particular needs
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Taylor S., Oct, 09 2020
Friendly, expedient service.
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Heather V., Oct, 08 2020
Kristine was so knowledgeable and explained everything. She was ready with different deductibles and she was willing to listen.
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Kimberly L., Oct, 01 2020
I have worked with Kristine in the past and she is very prompt and a pleasure to work with. She seems to have great rates available too! :)
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Nicholas J., Sep, 30 2020
Great attention to detail and very professional.
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Melissa H., Sep, 22 2020
Individualized plan, personal connections, time spent assuring I am receiving the best policy for me
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Michael W., Sep, 22 2020
Kristine was extremely thorough and patient - thoroughly explaining each option and showing us pros/cons of each. She is by far the best agent we’ve every worked with and would happily recommend her to anyone.
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Robert A., Sep, 15 2020
Im not a big referrer, but If someone asked me right out I would recommend. Kristine saved us a lot of money!
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Parker B., Sep, 14 2020
Good explanation of coverage, shopped for good prices
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Jacey B., Sep, 13 2020
Kristine was great to work with! Not only did she follow up with us regularly and answer any questions that we happened to have, but she also went through exactly what our policy would cover! We have loved working with her!
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Ivanka S., Sep, 12 2020
Kristine was very professional, punctual and informative. She cared about my needs and listened to what mattered most to me. Highly recommend Kristine to anyone that might need a homeowners insurance policy.
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Michele S., Sep, 10 2020
Kristine's customer service was excellent. She provided well thought out choices for our family. We are very pleased with Kristine and goosehead.
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Sydney W., Sep, 09 2020
Kristine is incredibly knowledgeable and helpful! She was patient and walked me through all details and options.
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Joseph R., Sep, 08 2020
Kristine was amazing - very helpful, prompt responses, knowledgeable
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Timothy R., Sep, 05 2020
Kristine Pokrandt is, by far, the best insurance broker/agent we ever worked with in Chicago. She is extremely knowledgable of Chicago Condominium insurance coverage requirements and options. She explains the options and reasons behind them in clear, concise and understandable terms.
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Anastasia N., Sep, 04 2020
Amazing experience!
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Ava C., Sep, 01 2020
great, easy service
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Marco D., Aug, 28 2020
professionalism, transparency and customer service
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Edison U., Aug, 27 2020
Kristine was very thorough and made sure I understood each coverage on the insurance policy. She verified and made sure I was getting best rate available and appropriate coverage.
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James D., Aug, 22 2020
Kristine was great
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Anne S., Aug, 21 2020
Kristine was knowledgeable, friendly, and readily available.
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Patricia H., Aug, 20 2020
Kristine was incredibly thorough and detailed. she answered all of our questions and was very timely and responsive via email as well. We feel like we're in good hands!
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Kay B., Aug, 20 2020
In all my years of buying insurance, I've never had anyone so clearly explain each option and provide such helpful input for choices. She also went above-and-beyond by removing a fee we hadn't discussed. She's a person of highest integrity.
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Tiffany P., Aug, 20 2020
Kristine was very informative and professional. She help me get a better understanding of the options presented and how it would work for me. Will definitely recommend her.
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Stephanie H., Aug, 19 2020
I appreciated the detailed overview and personal attention provided by Kristine.
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Serena L., Aug, 19 2020
Kristine was amazing
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Ryan F., Aug, 17 2020
Kristine has been very responsive on all inquires and very helpful explaining the details of the insurance policies for a first time home owner.
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Lisa Q., Aug, 15 2020
The time Kristine spent explain g things to me and the coverage I got for the $ was great and I will recommend Kristine/ Progresive with my friends for sure.
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Emily R., Aug, 12 2020
Did all the research for me. Knowledgeable, friendly, patient. Went over the process in detail. Answered all my questions. Overall great service, very happy customer.
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Pieridae P., Aug, 07 2020
kristine was very friendly and helpful
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Cynthia C., Aug, 06 2020
Kristine was extremely helpful and felt like she cared about what was best for me.
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Amanda K., Aug, 06 2020
Kristine is amazing! Talked to me about all my needs, explained everything so well and was just awesome to speak with.
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Kathryn S., Aug, 03 2020
KP was very approachable and timely in her response. She took effort to look into multiple options and was able to explain to me in detail why she would advise one plan over another. With so many variables in the home buying process I feel assured knowing I have KP on my team.
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Susan B., Jul, 31 2020
Kristine was super knowledgeable and she really did a great job with our Google Meet answering ALL of my husband's questions. He's a huge skeptic and he is a very loyal person, so changing insurance companies (for him) was quite a big step. We would not have made the change without Kristine's expertise and great responses. She was also very efficient with our time. Give that girl a raise! I can't say enough about what a fantastic job she did for us. We are very happy with our enhanced insurance and much better rates!
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Charlie G., Jul, 29 2020
Kristine was really great at explaining all of my insurance options and answering my questions.
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Devin S., Jul, 27 2020
Kristine is awesome! Extremely thorough and explains everything clearly. Very trustworthy
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Alice P., Jul, 27 2020
Kristine was great, but don't have anything to compare it to.
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Brittany S., Jul, 24 2020
Clarity and thoroughness of explanations, trade offs, details etc. especially for new home buyers.
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Ana V., Jul, 23 2020
kristine was very helpful in answering all my questions
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Aja W., Jul, 22 2020
Kristine was very informative
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Mark G., Jul, 22 2020
Kristine was very professional and responsive during the evaluation process. She also showed patience as the steps were taken to make sure we were comfortable with everything. We tied the change in insurance to a new mortgage refinance so she handled all that directly with the new mortgage company as well. Highly recommended as you learn a lot about insurance from this professional company.
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Morgan B., Jul, 21 2020
Level of detail provided and comparisons provided. Above and beyond service.
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Syed A., Jul, 20 2020
Great customer service. Kristine was extremely personable and easy to talk with regarding our policy coverages.
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Brian F., Jul, 20 2020
Kristine was extremely knowledgeable, quick to respond, and thorough in her explanation of our options. I was extremely impressed with her timeliness given we are trying to move quickly through securing our mortgage.
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Scott M., Jul, 15 2020
Kristine was extremely helpful in helping us get everything set up. She went the extra mile in helping us to understand everything and it was greatly appreciated.
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Brian B., Jul, 13 2020
Kristine was awesome throughout the process. She was timely in reaching out to us after being referred to her. She provided options for us and was very comprehensive in laying out the details of our policies.
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Vicki J., Jul, 13 2020
Kristine was great and did a great job educating us on our options
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Heather A., Jul, 11 2020
Kristy was extremely knowledgeable and gave us options. She showed us
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Spencer V., Jul, 09 2020
Kristine was very helpful and took the time to make sure I understood what was going into my insurance policy and compared costs versus coverage with me on the spot to assure I was comfortable with what I was getting into. It was especially helpful being a first time homebuyer.
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Paul R., Jul, 07 2020
Professional answered all questions and directed me for choice and possible future needs
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Jennifer Z., Jun, 29 2020
Kristine was very patient and prompt in answering our questions.
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Brandon M., Jun, 29 2020
Kristine was attentive to our search and incredibly helpful when it came to comparison shopping home/auto insurance on a short time frame.
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Jacqueline V., Jun, 23 2020
The agent Kristine Pokrandt was so helpful and she lowered my homeowners and our car insurance. She's extremely polite and very professional.
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Benjamin J., Jun, 23 2020
Friendly, professional, informative.
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David P., Jun, 23 2020
Fast, detailed responses to my questions. Explained the process and left me feeling comfortable and confident with my decisions.
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Diane R., Jun, 22 2020
Because the agent provided excellent customer service and was always prompt in replying to my questions/concerns either via phone or email.
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Kate D., Jun, 20 2020
Kristine has amazing customer service and got back to me incredibly fast with great options!
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Casey B., Jun, 15 2020
Kristy was outstanding. she took the time to thoroughly review our current policy and show us where we were fine and where we could improve and why. Excellent customer service and made everything so easy!!!
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Cara G., Jun, 09 2020
Kristine got me a great rate for auto insurance and I had my new card - all within 8 hours. Amazing service. She's a pro.
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Thomas N., Jun, 07 2020
Kristine was exceptional. We have already recommended Kristine to work as an agent to one of our friends
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Anne D., Jun, 04 2020
Kristine was very responsive to my scheduling availability, and she took plenty of time to walk me through the nuances of insurance. Thanks Kristine!
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Regie D., Jun, 03 2020
When I emailed her, she contacted me back within minutes.
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Stacy K., Jun, 03 2020
Kristine is very professional and efficient. She made the process easy. I will refer her to friends and clients. Thanks!
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Nancy M., Jun, 01 2020
She was awesome!! I needed rental insurance ASAP and she did it all for us!!!
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Reem H., Jun, 01 2020
Policy was explained thoroughly and best options were presented
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Shakita D., May, 25 2020
She was very informative and quick to respond. I also got the lower rates than I previously had
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Jayme J., May, 25 2020
Quick and knowledgeable service
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Nicholas T., May, 22 2020
She's awesome. Thorough, fast and EXCELLENT customer service. You are lucky to have her!
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Jodi S., May, 18 2020
Great response time, explanation and service.
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Michelle C., May, 13 2020
Kristine was wonderful to work with and was extremely helpful in explaining things and finding us the best rate.
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Margaret V., May, 13 2020
Quick, friendly service. Kristine was very patient and explained everything and still gives prompt responses to questions.
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Jodi K., May, 12 2020
Kristine was incredible, she really cared and wanted to help in any way she could
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Clare A., May, 11 2020
Kind and prompt and digestible information. Also patient.
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Brian B., May, 07 2020
Very nice and accommodating.
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Brett P., May, 04 2020
The connectivity with the insurance company and insurance agent and myself.
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Mary P., Apr, 30 2020
Kristine is extremely responsive and patient in answering questions. She was also kind and understanding in my home buying process and she certainly did not add to the chaos but brought a sense of organization to the process. She also provided the educational component of purchasing home and auto insurance to the experience. I greatly appreciate her service and I'm glad to now know her. I will recommend Kristine to clients, friends and acquaintances.
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Robert K., Apr, 28 2020
Kristine was extremely helpful and transparent through the whole process.
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Cameron D., Apr, 28 2020
Kristine was fantastic. Extremely knowledgeable, helpful, and friendly.
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Tovia B., Apr, 27 2020
Kristine was very responsive and helpful
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Jeremy P., Apr, 27 2020
Kristine! She's made the process so easy and has been so helpful in coordinating things for me behind the scenes, answering questions and offer advice.
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Chris K., Apr, 24 2020
Kristine was knowledgeable and transparent, and gave me the support I needed during such a crazy time.
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Sofia M., Apr, 24 2020
Easy process; efficient, professional agent; good reviews for HIppo.
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Shelby S., Apr, 24 2020
Kristine was incredibly helpful to us. She walked us through every part of the policy and answered all of questions perfectly. As first time homebuyers I don't think we could have had a better experience.
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Maria C., Apr, 23 2020
10
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Elizabeth A., Apr, 22 2020
Kristine was wonderful to work with!
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Kyle L., Apr, 20 2020
The agent
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William R., Apr, 17 2020
Kristine was informative and took the time to walk me through my condo policy. This service was above and beyond what I experienced with other company agents, I look forward to passing along her information to others.
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Marvin G., Apr, 16 2020
She was very Professional
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Talib-Din M., Apr, 13 2020
Kristine provided excellent customer service, thoroughly explained everything, and provided the best quotes and coverage. I will definitely recommend her.
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Jesus V., Apr, 06 2020
Agent was very helpful
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Michael B., Apr, 06 2020
I thought Kristine was very informative, helpful, and kind. I could see she had my best interest at heart and I appreciate that.
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Carol J., Apr, 02 2020
Kristine Took a complicated scenario and made it very understandable. Also the rates she quoted me were the best. And the fact that if she is my contact person I have nothing to worry about when anything happens. It makes me very comfortable
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Lisa R., Mar, 30 2020
Kristine provided great service. She was fast and responsive, and she took the time to explain everything clearly to me.
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Kimberly M., Mar, 27 2020
Very responsive and quick.
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Steve B., Mar, 27 2020
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Jerald D., Mar, 20 2020
Kristina knew her stuff
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Tasha A., Mar, 20 2020
Very helpful, very informative and great customer service.
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Alexandra M., Mar, 19 2020
Kristine is awesome!
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Stomi M., Mar, 16 2020
Kristine Pokrandt
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David R., Mar, 10 2020
Great service all around- very helpful in answering all of my questions and explaining the coverage I am purchasing
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Jennifer B., Mar, 10 2020
Process was super easy
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Issa H., Mar, 04 2020
It was pretty straight forward and the price was affordable so it made the decision a no brainer.
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Daniel B., Feb, 27 2020
She is the best.
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Zach R., Feb, 19 2020
Kristine Pokrandt, at goosehead, was very helpful and made it very easy. Thanks!
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Erik O., Feb, 16 2020
Very informative. Answered all our questions. Listened to our concerns and offered advice without being pushy. Very positive experience.
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Kathleen O., Feb, 14 2020
I thought Kristine did an excellent job explaining all insurance information and guiding us to make informed decisions about what we needed. She was very thorough and detailed.
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Kimberly D., Feb, 14 2020
The woman I worked with was exceptional. She was very well informed and it was clear that customer service was a high priority.
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Kelly S., Feb, 14 2020
great customer service
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Kimberlie B., Feb, 12 2020
Kristine was extremely helpful and I will be referring people to her.
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Tara G., Feb, 12 2020
Kristy was AMAZING!!!!!!! As a first time home buyer I was worried about purchasing insurance. She broke everything down to where i completely understood it, and even got me a better deal and coverage on my car insurance!
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Michael P., Feb, 03 2020
Kristine! She is excellent. Goosehead Insurance is lucky to have her. She is a real credit to the organization!
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Michele Y., Jan, 30 2020
Because Kristine was very thorough, knowledgeable, understanding & overall, nice and pleasant to talk with.
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Elizabeth J., Jan, 28 2020
Kristine was very attentive, was quick to get back to me, and looked for the best deal for me.
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Kristina S., Jan, 27 2020
Kristine was very informative and helpful in understanding the insurance process for this 1st time buyer.
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Jessica H., Jan, 23 2020
Kristine only had our best interest in mind, and worked hard for our family, to get us incredible coverage for our cars and our new house!
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John R., Jan, 23 2020
Kristine is very helpful and super knowledgeable about her job. Not only she was able to find me the best pricing for my home insurance, but she also modify it the way I wanted it.
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Tim K., Dec, 20 2019
Kristine was fantastic and very helpful
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Christian L., Dec, 09 2019
Kristine was great to work with. Easy and painless experience with a good result.
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Daniel B., Dec, 06 2019
Kristine provided exceptional customer service and expertly addressed my questions and concerns.
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Elizabeth T., Nov, 13 2019
Kristine's overall knowledge and responsiveness; we are very grateful!
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Morgan F., Nov, 07 2019
Kristine was incredibly timely with preparing options for me, gave great service over the phone explaining policies and answering questions, handled all the logistics with my lender and was open and honest. First class experience with her...10/10 would recommend!
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Ryan B., Oct, 28 2019
Kristine was very thorough and explained the whys to us. We felt comfortable with our decision and it was because of her.
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Ryanne M., Oct, 22 2019
Kristine was extremely flexible, explained things thoroughly but wasn't remotely pushy.
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Kevin L., Sep, 04 2019
Kristine had impeccable service!
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Timothy G., Aug, 31 2019
Goosehead provided me with insurance coverage for my new home very quickly, and the agent explained the coverage options in easy-to-understand yet thorough manners.
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Adele L., Aug, 30 2019
Excellent service, guidance, and advice!
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Lynette M., Aug, 19 2019
Exceptional and efficient customer service from the first contact to issuing coverage. My experience could not have been better. Everything was communicated in a friendly but extremely professional way. I would highly recommend the agent and hope to use her services again in the near future.
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Kyle S., Aug, 14 2019
The agent I used was very easy to work with and communicated efficiently
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Xuan N., Jul, 01 2019
Preparation, knowledge, ease
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Naphaporn R., Jun, 26 2019
We received excellent service from Goosehead. Kristine P. was professional, sincere, and did an amazing job explaining everything insurance to us with regards to our needs. This is what we consider white glove service!
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James W., Jun, 26 2019
Kristine was very knowledgeable and walked me through everything and explained all of the coverages. I am getting more coverage for home and auto and the premiums are less. That is awesome.
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Miranda M., Jun, 23 2019
Kristine was super helpful, gave me multiple options, and walked me through everything. As a first time homebuyer, this is exactly what I needed. Thanks!
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April M., Jun, 20 2019
The agent was fantastic. She listened to my needs and made recommendations accordingly. She remained steadfast in ensuring that all of my needs were met in a timely fashion.
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Joseph A., Jun, 13 2019
My agent was very helpful in explaining to me every aspect / coverage of my homeowners insurance - and was very transparent as to the reason for certain questions.
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Mia H., Jun, 12 2019
Kristin Pokrandt did such an amazing job. She was patient with me, and most importantly educated me on the policies since this is my first time getting auto insurance. I would reccomend her to everyone!
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Ashley C., Jun, 12 2019
I worked with Kristine Pokrandt, who not only educated me on what coverage I needed as a first time home buyer, she found me the best rates. She always made me feel as though she was looking out for us. When it came to bundling our auto insurance with our new home...she also have me great advice as to why she recommended the coverage she did. Being a first time home buyer, I didnt realize in a major accident I could lose my home if I dont have the correct coverage. It was always a breath of fresh air working with Kristine. No matter what day or time it was she was available for our questions.
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Katherine J., Jun, 07 2019
Our agent Kristine Pokrandt was wonderful to work with. She listened to all of my concerns and was very responsive. She took the time to explain all of the coverage very well and answered all of my questions. She gave us excellent advice throughout the process.
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Jeremy B., Jun, 04 2019
Kristine did a great job reviewing options and looking for the best coverage to fit my needs.
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Rachel S., May, 17 2019
Kristine is the very best insurance agent I have ever worked with! She's extremely professional, knowledgeable and always advises her clients on all the different options available to them. As a Realtor, I refer her to all my clients but I also have used her personally. You will not be disappointed to work with Kristine and her team!
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Katharine M., May, 08 2019
Saved me so much time, the quote came in at less than half of the preliminary research and quotes I had gotten, and Kristine was incredibly thoughtful, knowledgeable, and supportive as we walked through decision points to consider.
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Christine R., May, 01 2019
Great trip who got me a good policy for a fair price
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Deronzo B., Apr, 26 2019
Very helpful
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Debbie P., Apr, 26 2019
Kristine has been so helpful and thorough.
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Jeremy M., Apr, 23 2019
Kristine is great.
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Eric P., Apr, 19 2019
Kristine was extremely kind, helpful, and most importantly, saved me money with better coverage!
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Kimberly P., Mar, 19 2019
Very personable and helpful!
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Mindy W., Mar, 10 2019
My husband and I very much appreciated Kristine's help, since this is our first home purchase. She answered all our questions and was always quick wither her replies.
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Erik S., Mar, 01 2019
Great service!
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Jamie G., Feb, 25 2019
Kristine was so easy to work with and explained everything very clearly. She was quick to get back to me and very thorough. I know i was in good hands, as she also came highly recommended from a friend of mine, and I will highly recommend her and Goosehead to others I know.
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Susan J., Feb, 13 2019
Kristine is personal, professional, and so informative. She genuinely worked hard to best meet my needs. Working with her was a dream! I am passing along her name and contact information to a friend of mine who will soon be shopping for homeowner's insurance.
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Luke V., Feb, 06 2019
Kristine was great to work with and went through everything in detail.
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Bridget M., Jan, 31 2019
Kristine! I’ve never been interested in using a broker-type insurance person but Kristine is awesome.
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Courtney D., Dec, 31 2018
Kristine provided exceptional service, was willing to answer all questions I had, and explained the policy options in a very clear manner that provided me with a thorough understanding of my choices.
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Jamie M., Dec, 19 2018
Kristine!!! She is amazing.
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MINGYUAN Z., Oct, 16 2018
good communication, clear and patient explanation of details, no sign of hiding information, total transparency.
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Jonathan L., Aug, 03 2018
Kristine was very informative and made me feel comfortable throughout the whole process.
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Deanna R., Jul, 27 2018
Kristine, my agent, was very helpful and patient with explaining all my options and getting me what I needed.
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Gladys M., Jun, 22 2018
Kristine was very lovely from the very beginning. She is highly accessible and quickly responds to all our quesions
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Dorothy C., Apr, 03 2018
Kristy my agent
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Robert B., Mar, 14 2018
She saved me money and got me better coverage. She's great to work with and knew the answer to all of my questions.
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Alexia C., Jan, 11 2018
better coverage for less cost, and very knowledgeable agent who was great at guiding me through the process
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Robert B., Dec, 11 2017
Kristine was a fantastic sales person and not only saved me money but made sure I received much better insurance.