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About James
James Stephens is an agent with Goosehead Insurance
located in Apex,
NC. James joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, James is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
James and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
NC, GA, PA, SC, VA
Connect
307 South Salem Street
Apex, NC 27502
Apex, NC 27502
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Christopher M., 3/1/2025 5:08:38 PM
My representative was wonderful and very informative
Ronald P., 12/18/2024 4:05:46 PM
He was very informative
Shelia W., 9/24/2024 5:31:11 PM
Excellent service. Professional
RACHAEL B., 9/12/2024 12:10:33 AM
I was scrambling at the last minute to find a new insurance company after that agent failed to meet the timelines. James went out of his way to help me and expedited the process to meet my deadline. That’s customer service at its finest.
PATRICIA P., 8/29/2024 11:31:18 PM
He was truthful in his findings
ERNEST B., 8/29/2024 6:15:11 PM
Good guy, helped me with Home ins
Thomas S., 7/18/2024 10:40:20 PM
Excellent service and comparative pricing
Robert M., 7/5/2024 4:14:08 PM
James went above and beyond to get me the best deal possible.
Shaun L., 6/29/2024 5:31:51 PM
quick and easy
ROSE M., 6/14/2024 5:36:53 PM
The friendly attitude of James. The great rare and coverage we received.
Timothy C., 5/6/2024 12:58:20 AM
Good customer service
Treaver S., 4/27/2024 4:26:57 PM
They made everything easy
Nicole G., 4/1/2024 4:32:08 PM
Great customer service and reasonable price
Keith L., 3/30/2024 5:19:29 PM
Great man knowledgeable smart courteous respectful honest
Katherine E., 3/8/2024 4:50:38 PM
Efficient and Friendly Service
Pamela M., 3/6/2024 4:16:59 PM
James was exceptionally kind and friendly. He gave me what felt like very personal attention and helped me understand the area I'm moving to. He was patient with all my questions and answered each one.
Jerry F., 2/28/2024 10:47:05 AM
Very polite and seemed very knowledgeable
Cal M., 2/2/2024 8:46:08 PM
James is the man and deserves a raise! He was extremely personable and made everything easy to understand and digest!
Samuel S., 1/25/2024 5:43:09 PM
Great product
Christopher W., 1/21/2024 1:28:53 AM
James Stephens was responsive, understanding of our needs, and able to get us a quote better than other brokers we worked with. He was also patient when answering all of the questions we had and when explaining what he thought was the best policy for us.
Kaleigh D., 1/20/2024 8:40:25 PM
James is great! Always friendly and I feel he always looks out for me like if I was family!
Frank G., 12/9/2023 8:27:31 PM
James Stephens my agent was very helpful in identifying the appropriate homeowners insurance policy and coverage. He spent a lot of time answering all of my questions. He was very professional and knowledgeable and made me feel very confident in the choices I made.
Timothy M., 11/22/2023 7:23:05 PM
Agent was knowledgeable and very helpful
Samantha S., 11/22/2023 4:27:01 PM
Great pricing and very courteous
Eileen K., 11/21/2023 6:22:45 PM
VERY PROFESSIONAL TEAM AND UNDERSTANDS THE CUSTOMER'S NEEDS AND EXPECTATIONS
Isabel B., 11/17/2023 5:06:01 PM
James was friendly, knowledgeable, and provided sound advice for what was needed for our new home.
Jerry L., 11/6/2023 9:39:53 PM
He was very helpful and able to answer all our questions
Ernest I., 11/3/2023 2:26:17 PM
Quick
Rebekah K., 10/25/2023 8:53:23 PM
James was very courteous and helpful. I’ve already recommended him to other. It was a pleasure working with him.
Daniel B., 10/20/2023 4:17:52 PM
Excellent service with Jake Davis
Samnang S., 9/28/2023 11:26:04 PM
good service and quick response
Dustin S., 9/28/2023 3:43:16 PM
great service. fantastic communication. all around 100%
Lora M., 9/19/2023 4:28:27 PM
James was great
Daniel C., 8/10/2023 4:56:06 PM
Easy to talk with. Friendly and helpful.
Staff is Understanding and care about you. No pressure to buy. Seems they are interested in helping you more than themselves.
Stephanie B., 7/7/2023 4:08:45 PM
Very easy to set up insurance and felt like I was offered the best rate!
Robert M., 6/4/2023 12:48:07 AM
Quick, friendly and knowledgable help!
DONNA Y., 6/2/2023 1:24:51 PM
James was friendly and very helpful in finding what we needed for the best price.
ROBERT W., 6/1/2023 10:27:35 AM
Great service
AARON P., 5/31/2023 2:42:56 AM
True, professionalism.
BRANDON A., 5/30/2023 6:56:05 PM
Very easy to set up a policy and it was explained well.
DEBRA C., 5/12/2023 6:16:30 PM
Everything went smoothly.
MAURI S., 4/4/2023 4:14:03 PM
Very polite open and friendly and covered what he does
JOHN H., 3/9/2023 4:42:57 PM
My rep. Was very knowledgeable and did a great job finding me the right coverage
CHANNING D., 3/1/2023 7:14:21 PM
James was incredibly helpful. He did an awesome job explaining the coverage in a way I could understand, and I genuinely felt he not only had my best interest in mind, but did whatever he could to find coverage that met my best interests. He was super friendly and easy to talk to. Very nice, polite and professional!
GERALD K., 2/18/2023 4:16:35 PM
They saved me a good sum of money
KAYLA T., 2/10/2023 1:44:18 PM
James was amazing and knowledgeable with different coverages and agencies, he was amazing from explaining his role and giving us the best rates
CARL D., 1/30/2023 1:58:46 AM
Excellent friendly customer service. Got insurance needed to Close property on 28 day of February. Thanks.
ROXANE L., 1/27/2023 4:05:44 PM
Agent was very knowledgeable and patient.
CAROLYN B., 1/26/2023 4:56:23 PM
James was very knowledgeable and helpful in explaining the policy and was able to get the premium needed and what I could afford. He was also able to make sure that my coverage was sufficient.
GENE N., 1/20/2023 4:19:45 PM
I was very pleased with the answers and speed at which he answered my questions
LAURIE S., 12/24/2022 5:48:29 PM
Fast, friendly, helpful and informative service.
Roberto T., 12/21/2022 3:46:41 AM
James understood what the norm was in the market. He took the time to look at my current policy and either beat it or kept it the same, but his prices were lower. I appreciate the attention to detail and value for the buck.
KATHERINE T., 12/20/2022 6:14:47 PM
James was absolutely amazing and cut my homeowners and auto policies in half. He was informative, made sure I got the best rates possible and did it very fast. James made it feel like I was working with someone I had known for a long time and was very easy to talk to. I could not ever ask for a better agent and I will be a customer for life now.
JOHN T., 11/28/2022 2:46:23 PM
Great person on the phone to answer any questions we had. James went the extra mile to help us with choosing coverage.
KRISHNA T., 11/26/2022 5:04:16 PM
James was very personable.
Reached out ASAP
ANGELO S., 11/1/2022 6:56:30 PM
They made it simple and easy when I had questions they immediately answered all of them
CATHERINE D., 10/9/2022 8:36:21 AM
Very knowledgeable and patient!
LAURA D., 9/9/2022 4:01:31 PM
great customer service...
HOLLY A., 8/29/2022 8:55:42 AM
Friendly customer service, easy to get in touch with and responsive to requests and provided a valuable product at exceptional savings!
DEBORAH A., 7/28/2022 7:16:21 PM
James was very knowledgeable about what we needed and could afford and was very refreshing to talk to
GREGORY S., 7/22/2022 12:55:58 PM
No hassle, great rates and quick, friendlyand professional service
JERRY J., 7/14/2022 11:31:10 AM
The agent was very knowledgeable, professional and courteous. His ability to find me the best deal for my insurance is the best I have ever worked with. I am extremely satisfied.
CHARLES M., 7/12/2022 2:59:55 PM
James Stephens, the agent I worked with, is very knowledgeable. He is also very friendly. He did a great job of going line by line explaining what the different coverage items were in both my home and auto policy. He also got great quotes for me and now we're saving money on both our home and auto insurance.
DEBORAH S., 6/30/2022 12:10:48 PM
He did his job well.
JOYCE F., 6/3/2022 1:10:01 PM
The effort put forth by James Steven to make sure my needs were meet … he was very knowledgeable , patience and professional and in a timely manner.
SOULIDA K., 5/19/2022 11:17:12 AM
Professional, accurate and very timely
HILLARY H., 5/17/2022 6:57:26 AM
Great customer service, good rate, etc.
TERESA R., 5/7/2022 11:28:15 AM
I received a very good service , all questions were answered and well explained.
GRETCHEN C., 3/29/2022 12:04:46 PM
Very knowledgeable and fast to respond
JOSHUA C., 3/25/2022 1:31:33 PM
James was extremely responsive and provided great service.
Eric G., 3/15/2022 12:09:49 PM
Ensured I received the best deal, and very personable. I didn’t feel like a number
Eric G., 3/15/2022 12:08:35 PM
Very personably, ensures I received the best deal
ETHAN S., 2/24/2022 10:33:49 AM
James was so helpful and very informative
JENNIFER B., 2/9/2022 1:28:27 PM
James was fantastic!
DOLORES W., 12/4/2021 10:35:31 AM
I was very pleased dealing with the gentleman MR.JAMES
DOLORES W., 12/4/2021 10:33:42 AM
The gentleman MR.James was very pleasant and he made me feel very comfortable with choosing youre company for insurance.
FAITH B., 11/25/2021 9:17:03 PM
His knowledge, truthfulness, and great concern for what I needed as a client.
DINA H., 11/18/2021 5:33:58 AM
James was referred by another company agent in the new state I’ve moved to, a great recommendation that took care of everything and lowered my premium by $1,000.00! Very happy client!!!!
DINA H., 11/17/2021 3:58:38 PM
James was terrific!
EDMUND L., 11/5/2021 3:16:35 PM
James was a very knowledge and quick to respond.
RAUL G., 10/18/2021 6:50:31 PM
James was extremely helpful and resourceful.
Francis C., 9/17/2021 1:32:42 PM
James was very knowledgeable in what I was being provided. He made the process quick and easy. Would be glad to work with James and Goosehead Insurance again
COLLEEN M., 9/15/2021 1:54:00 PM
Always received answers to our questions, very competent.
MADISON D., 8/21/2021 11:17:44 AM
We saved tons of money by switching!
JESIKA P., 7/14/2021 11:27:39 AM
Very Friendly and Great Customer Service!
BRITTANY T., 7/5/2021 2:07:32 PM
James was extremely helpful and was able to find me a cheaper deal than my current auto insurance! He was super easy to work with, explained things in ways that I could understand, and was always easy to reach! Would highly recommend James to any family and friends.
ZACHERY F., 5/30/2021 9:02:23 PM
Great agent service.
CHRISTOPHER H., 5/18/2021 6:06:35 PM
James is a good man and does what he says he will.
CURREY N., 5/13/2021 5:50:02 PM
Great customer service and explanation of each aspect of the policy. Also, I am saving money over my previous insurance agency.
HOLLIE H., 4/20/2021 12:53:06 PM
James was amazing to work with. He didn’t waste my time. Gave me great options to choose from. We are very satisfied with working with him.
RITA L., 4/8/2021 7:43:18 AM
The premiums were great! Professional and courteous
ALEXANDER J., 3/24/2021 2:51:55 PM
James did a great job in finding me policies that saved me about $450 annually!
ZACHARY M., 3/5/2021 10:37:55 AM
The insurers themselves were a big PITA--docs never getting delivered, etc. Goosehead was a huge help navigating the process.
ALVARO B., 1/7/2021 10:35:39 AM
James was very professional, personal and understood my situation and did hesitate to work on my needs.
KEVIN M., 12/30/2020 8:35:42 PM
James is a true professional and so personable. He spent an extended amount of time explaining my policies to me.
CHANTELLE I., 12/10/2020 8:41:32 AM
Very pleased with the service
Jillian S., 12/2/2020 7:54:39 PM
James was prompt and professional in his response and walked me through every detail of the quote. He made the process incredibly easy!
JILLIAN H., 12/2/2020 1:54:39 PM
James was prompt and professional in his response and walked me through every detail of the quote. He made the process incredibly easy!
LAURA W., 10/31/2020 11:10:06 AM
James was fantastic. He really took the time to explain the policy to me and I had lots of questions and he took the time to answer them and made sure I understood. James is an outstanding agent. I will be referring him to friends and family.
RONALD U., 10/21/2020 11:32:49 AM
He was very responsive and communicative
JASON B., 10/1/2020 2:31:46 PM
First off, James quoted me insurance plans that were better priced and had similar or better coverage than current plans I was using. I expressed doubt because I felt the prices were too good to be true. So he took his time explaining to me some reasons for the lower costs and line by line what the coverage included. I felt very comfortable talking to him and will definitely recommend his services. Thanks!
TERI T., 9/19/2020 6:00:09 PM
Easy fast and agent did a great job
Mariana M., 9/19/2020 12:03:39 PM
The agent treat me with respect but more as a friend, other than a simple client. That gave me confidence to talk with him sincerely. He gave me options that full my expectations with the insurance and finally we have a home insurance that will works for us and our property.