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About Diane
I am an Agency Owner in Frisco, TX. My brother, Thomas and I have owned the agency since 2016 and been in insurance since 2011. We can shop your rates through dozens of "A" rated insurance companies to find you great coverage at a great rate. We are also licensed in both TX and OK. Outside of insurance, my husband is an RN and we have a 6 year old son, a 4 year old daughter, and a 1.5 year old son and live locally. I look forward to helping any way I can for your Home, Auto, Rentals, Recreational Vehicles, Umbrella, and Flood needs. Have a blessed day!
States Licensed In:
TX, OK
Connect
6136 Frisco Square Blvd Ste. 400
Frisco, TX 75034
Frisco, TX 75034
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
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Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Tanner M., 2/22/2025 5:11:12 PM
Tom was such a pleasure to work with! Very quick to respond and super friendly!
Shawn L., 2/20/2025 5:05:01 PM
Diane is excellent! She thoroughly reviewed every option and found the best deal for me! Better coverage at a better price, Diane made it so easy!
Preston L., 2/13/2025 5:51:17 PM
Tommy was great to work with. All of the technology that Goosehead uses makes the process super easy and fast.
Austin E., 12/29/2024 1:06:52 PM
Tommy went above and beyond to take amazing care of me and get me the best rates. I will most definitely be letting my mom and brother know as well!
Nana L., 11/2/2024 11:52:11 PM
Tommy was a pleasure to work with. He was kind and knowledgeable and very patient when explaining things to me.
Michael K., 11/1/2024 6:09:53 PM
Tommy is a man I can trust
Brandon S., 9/23/2024 4:26:08 PM
Great customer service
Marlene H., 8/30/2024 12:05:46 AM
Super fast, thorough and friendly.
Fred R., 8/27/2024 5:23:58 PM
Diane Fitts was very helpful in getting us insurance for our new home and current car. I really appreciate her friendliness and overall helpfulness. Thank you!
Marisa S., 8/22/2024 4:49:10 PM
Diane was super helpful and got me the best rate possible!
Laura T., 7/28/2024 4:19:28 PM
Very nice lady and new her business and return your calls fast!
Richard B., 7/22/2024 4:12:42 PM
Agent was accommodating
Jennifer M., 7/10/2024 4:16:04 PM
The service we received was above and beyond! We are so blessed!
Kelli V., 6/16/2024 6:14:54 PM
Excellence caring God blessings
Nakea S., 6/10/2024 10:02:41 PM
very excellent
Rebecca E., 6/8/2024 8:39:38 PM
Thomas is a great agent and always finds me the best deals!
Lee T., 6/6/2024 4:21:06 PM
Diane was awesome to work with and the rate we go was amazing. The whole process was seamless. I will be recommending her to others.
Luis R., 6/1/2024 4:52:34 PM
Easy and fast turnaround
David R., 5/29/2024 4:12:43 PM
Diane Fitts was exact in educating me and helping me to understand what everything was and efficiently provided me with ample amount of knowledge and information. She also went above and beyond and delivered the best service I’ve ever received.
Monica L., 5/14/2024 7:06:10 PM
Easy process that was not time-consuming.
Sunnykumar K., 5/13/2024 5:45:38 PM
i got best deal from her
Travis H., 4/17/2024 12:18:35 AM
Diane was very kind and patient, she found me a much lower rate on my auto insurance and also got me squared away on my renters insurance.
Jani K., 4/11/2024 6:24:15 PM
professional and efficient customer service from Diane
Damarie A., 4/10/2024 4:45:48 PM
great service
Brandon C., 4/8/2024 4:04:01 PM
Great customer service, explanation of coverages, various options, etc.
Patrick H., 3/29/2024 10:01:31 PM
Went above and beyond to help me find a decent price and the coverage I needed. Great Service!
Mayra G., 3/25/2024 6:22:43 PM
Thomas and team are always great!
Padmalatha V., 3/15/2024 7:00:00 PM
Thomas provided excellent support. I am a first time home buyer and Thomas educated me on home insurance.
Pamela S., 3/14/2024 6:25:27 PM
Diane is super responsive to me, and very helpful
Clayton J., 3/9/2024 8:10:39 PM
Tommy is incredible
Eric M., 3/2/2024 11:45:29 PM
All of my questions were answered and the process was very smooth.
Anwar J., 2/29/2024 4:34:36 PM
Good customer service
Sherrie T., 2/8/2024 4:43:44 PM
I was satisfied with the results.
Vivek S., 12/3/2023 4:40:48 PM
The entire experience with Diane was a very pleasing experience. She took time to understand my needs and proactively recommended options that would overall benefit me. And ofcourse found great rates 😊
James C., 12/1/2023 4:54:07 PM
Diane was very efficient and yet very warm. She made us want to do business with her.
Julie S., 11/24/2023 3:44:24 AM
Tommy was very responsive, and I appreciated the time, attention and care he took to make sure my family and I were insured very well. Coming from out of state, finding an agent like him was a God send!
Kimberly B., 11/21/2023 11:10:27 PM
Diane has been very helpful and courteous. She took the time to explain my policy and answer my questions. I really appreciate her patience and knowledge of what I needed.
Lyle S., 11/15/2023 11:36:38 PM
Very friendly, thorough. Asked good questions.
Jeffrey J., 11/11/2023 9:45:40 PM
Kept the process easy and worked around my schedule. Selected the best insurance for our needs.
Tiffany G., 10/17/2023 4:05:48 PM
Diane was very professional polite and went out of her way over the weekend to assist me In obtaining a new policy. I will definitely refer others to her and her group anytime!
William H., 9/25/2023 11:27:36 PM
Excellent service. Very responsive even though Diane is technically on maternity leave.
Monica W., 9/20/2023 9:08:10 PM
GREAT CUSTOMER SERVICE ALONG WITH VALUE OF SERVICES OFFERED FOR EACH POLICY.
April H., 7/30/2023 2:11:55 AM
Diane was easy to contact, knowledgeable and extremely personable every time I talked to her. She’s done an amazing job helping me!
Pamela T., 7/23/2023 2:39:01 AM
Diane was a consummate professional and answered all of my questions and concerns with understanding and knowledge. And I've already recommended to a friend!
Chizoba N., 6/21/2023 4:36:14 PM
Tommy was great in explaining the details behind both the home and auto policy he recommended. He took the time to answer all the questions I asked in a very detailed way. I'd definitely recommend him!
Dennis R., 6/11/2023 5:12:10 PM
It was quick and easy
Rachel G., 5/30/2023 6:53:12 PM
Diane was so responsive and helpful!
Coleman M., 4/21/2023 4:10:47 PM
Thomas made this incredibly simple and I will absolutely be a repeat customer and refer others to him.
Ruby G., 4/6/2023 4:24:28 PM
Diane was amazing and thorough
Freddy H., 3/31/2023 12:11:00 PM
Diane has a very outgoing personality, she was very detailed and wanted to make sure I had everything I wanted & needed. Overall, Diane is a such a wonderful lady to work with.
Dylan E., 3/30/2023 7:47:47 PM
Diane was very knowledgeable and prepared to answer all my questions immediately
Harold P., 3/30/2023 4:07:35 PM
The agent I worked with - Daine Fitts - researched and provided the best and most affordable solution for my needs.
Deborah W., 3/24/2023 8:08:37 PM
Diane was a good listener, very helpful and very knowledgeable regarding the coverage that would be best for me.
Robert R., 3/15/2023 7:53:06 PM
Tommy was a huge help and got me exactly what I wanted and needed.
Adrian W., 3/5/2023 8:37:43 PM
Great service to find competitive rates. Agent was great as well.
Dennis Y., 3/5/2023 7:31:26 AM
Diane did a superb job facilitating us through the process of understanding and contrasting insurance policies and helping us analyze various terms. She was also very personable, patient and responsive. We went with Goosehead because of Diane's strong customer focus.
Melissa S., 2/21/2023 5:28:01 PM
n/a
Umer I., 2/20/2023 4:19:18 PM
Thomas made insurance shopping so easy. He has great knowledge and he is very professional,
Norman G., 2/16/2023 6:32:27 PM
Diane listened and understood my difficulties with my other insurance carrier. She provided me with great coverage for both homeowners and auto insurance.
Thomas M., 2/11/2023 7:03:33 PM
Diane was very knowledgeable and pleasant
Siobhan M., 2/11/2023 7:02:57 PM
Diane was responsive and very nice to work with
Folake A., 2/7/2023 3:08:30 PM
Thomas was really good n gave listening ears to my complains
And he tried to explain some things I didn’t know and helped with solving them
Courtney T., 2/6/2023 4:42:09 PM
Thomas was amazing! Saved me on my insurance and was so helpful and attentive through the entire process, and was able to answer any questions that I had!
Marcus F., 2/2/2023 5:04:18 PM
Diane is a pleasure to work with. She explains all options, provides clarity and is prompt in returning phone calls.
Londy J., 1/25/2023 4:09:44 PM
Diane was very nice and professional. She did a great job of explaining each part of the policy and why it was important.
Stacey F., 1/17/2023 8:22:28 PM
Thomas was fantastic. He was very thorough and patient while explaining all of my options and answering all of my questions. Have already recommended him to friends and family.
Alison D., 1/6/2023 5:08:06 PM
Diane Fitts' fabulous service.
Latoria P., 12/28/2022 12:04:52 AM
Excellent customer service and the agent was very informative
Maurice L., 12/12/2022 1:20:19 PM
Diane Fitts is an extremely knowledge person. It was a pleasure sorting thru all of the technical policy issues with her. Thank you Diane. Tim Lambert
Michael E., 12/7/2022 4:20:54 PM
Very efficient and fast service. Highly professional.
Shavon L., 12/6/2022 4:34:09 PM
Assertiveness, professional and affordable
Jeffrey P., 11/23/2022 4:14:12 PM
Very quick to respond and helpful customer service. Diane seems to genuinely care and treat you more like a trusted friend than a customer. It makes me feel like I have a friend in my corner who knows the business thoroughly and will help out in times of need. Very comforting and reassuring. Great job!
Shadaja W., 11/22/2022 4:06:35 PM
Very helpful, quick and efficient
Mark A., 11/18/2022 4:58:07 PM
Thomas was great
Ronnie W., 11/10/2022 10:03:22 PM
Dianne Fitts
Destiny G., 11/2/2022 2:23:12 AM
Very professional and great customer service
Christopher G., 11/2/2022 2:22:17 AM
Very professional and great customer service
Jeni A., 10/22/2022 11:33:32 AM
Very calm and explained everything
Leo L., 10/16/2022 11:48:34 AM
Mrs. Fitts, plain and simple she is the best!!!
Deantae M., 10/9/2022 5:42:09 PM
She was very helpful with finding the most affordable rates
Luke B., 9/16/2022 8:40:09 AM
Thomas Gartside is a pleasure to work with. He quickly gathered my information and provided a quote, saving me nearly $1000 a year.
Roshyia H., 8/4/2022 11:18:56 AM
Great customer service! A joy to chat with!
Sherry S., 7/29/2022 8:53:33 AM
Diane was extremely helpful and found exactly the insurance we needed.
Craig S., 7/23/2022 2:01:37 PM
Quick. Easy. Thorough.
Martin S., 7/23/2022 1:51:05 PM
He kept on trying and following up and never acted bothered when I had simple questions as a 1st timer
Timothy S., 7/15/2022 12:14:06 PM
Diane is AMAZING! She explains everything so well to make it simple! I trust her!
Linda R., 7/12/2022 2:39:46 PM
Great communication and explanation of options for coverage.
Zachary A., 7/7/2022 10:24:11 AM
Thomas Gartside was super professional and very helpful. He walked me through every feature and process and helped me find the best possible insurance for me and my wife. I cannot praise his customer service enough and I look forward to working with him more.
Hayley G., 6/29/2022 4:04:14 PM
Diane was very helpful and provided excellent service!
Juan E., 6/23/2022 11:25:37 AM
The help I was able to get
Lois I., 6/19/2022 8:43:45 PM
Thomas was thorough and helpful
Savannah R., 6/18/2022 11:14:01 AM
Great communication, helped me save money
Pamela T., 6/17/2022 12:34:19 PM
Diane was very knowledgeable and personable. She explained everything and completed everything we needed in a timely manner. She found an auto policy that will save us each month.
Yancey J., 6/15/2022 11:33:01 AM
She did a great job
Ajay J., 6/10/2022 12:41:37 PM
Overall convenient experience
Christopher M., 6/8/2022 11:31:49 AM
Tommy was awesome and answered all our questions, ran through various scenarios to save us money and ensure we were properly covered. He made the process very easy and during a stressful time, it was easy and I needed easy. I will refer Tommy any chance I get.
Cynthia N., 6/7/2022 11:27:43 AM
Diane provided amazing service
Selina M., 6/3/2022 12:10:39 PM
Diane has been nothing less than amazing! She’s made this process so easy
Joshua G., 5/28/2022 11:39:41 AM
Very helpful and very knowledgeable in helping with insurance and information that was need to understand.
Morgan S., 5/22/2022 7:59:17 AM
Very helpful and attentive! Hands on and walked us through the whole process. Also did everything he could to make sure we met all the deadlines with a very short turnaround time. Beyond that he is very friendly and honest with us so I know he acted in our best interest to give us the best options that met all our needs!
Gabriel D., 5/21/2022 2:32:15 PM
knowledge & friendliness
Sarah D., 5/20/2022 3:01:26 AM
Thomas is Amazing
Shereffa C., 5/15/2022 12:10:51 PM
My agent got me a great rate, with a good insurance company and the policy offers more than other policies from other quotes i received.
Kurt R., 4/29/2022 11:14:33 AM
Great customer service and fast processing.
Patrick W., 4/28/2022 11:48:03 AM
Dianne, Our Agent, She's the best! Handled me personally with that sweet touch, only a professional can have. She's an asset to your company!
Olivia L., 4/22/2022 5:22:01 PM
great experience
Dale H., 4/18/2022 10:06:46 PM
Great service!
Donna S., 4/15/2022 12:17:48 PM
Very professional and prompt
Amber R., 4/12/2022 11:42:25 AM
He was an amazing sales representative.
Brandi H., 4/8/2022 11:15:59 AM
Diane's service was fantastic! It felt like we were chatting with a long time friend. We had a similar quote with American Modern, but a different agent shopping for us. we went with Diane, simply because of her kind personality and friendliness, as well as her taking extra time to play with numbers for us and make adjustments in order for us to have monthly payments closer to what we were needing. Thank you so much, Diane!
Luke W., 4/2/2022 11:20:34 AM
Very educated and made it easy to understand
Leanne A., 3/29/2022 11:22:21 AM
The amount of information received from Diane is why I switched. Oh and the price of course.
Oswaldo M., 3/24/2022 12:00:12 PM
Our needs were met with thoughtful consideration and rates were great! Response time was quick and communication was constant throughout the process.
Steve W., 3/19/2022 12:25:31 PM
Tommy was very professional, knowledgeable and easy to talk to as well as getting to the point on available plans.
Joseph N., 3/12/2022 10:10:08 AM
He answered every question we had.
Sandra C., 3/11/2022 11:41:46 AM
He is very friendly and helpful. He answered all my questions and was patient with me. Very knowledgeable and helped me find the best rates for my needs.
Kristi M., 3/7/2022 9:01:49 AM
Diane is great to work with. She works to get you the best rate possible, with the most coverage - and is very informative and explains everything well.
Lisa W., 3/4/2022 1:21:13 PM
Prompt service and friendly people always reflect on a satisfied customer.
Bryan G., 3/3/2022 1:09:36 PM
Tommy was amazing and found me a great rate for my auto and homeowners policies.
Carl B., 2/24/2022 10:19:39 AM
Personable, informative, prompt response to our insurance needs.
David C., 2/15/2022 3:54:05 PM
My agent Tommy provided excellent service and made sure I had the coverage I needed. He made sure I would not be under insured and saved me money on my policy.
Oscar F., 2/15/2022 2:53:50 PM
Diane was great to work with. She explained everything with great detail.
Elizabeth F., 2/5/2022 5:10:47 PM
Thomas provided outstanding service
Marquita A., 2/5/2022 3:30:38 PM
Very knowledgeable and friendly.
Natasa B., 2/2/2022 2:54:23 PM
Diana listened what we need, quickly provided all quotes and worked around our schedule.
Markenous M., 2/1/2022 10:07:40 AM
Diane was very helpful and knowledgeable
Irina C., 1/22/2022 11:54:48 AM
Thomas is super friendly, helpful, and knowledgeable. As a newcomer to homeowners' insurance, I was really nervous about the process and my own lack of knowledge. Thomas was patient with me and answered all of my questions - big, small, and silly! I really appreciate having his help navigating this process.
Tori D., 12/29/2021 10:19:24 AM
Awesome customer service. Very knowledgeable
Michelle R., 12/12/2021 7:28:29 PM
Great service
Michelle R., 12/12/2021 10:24:30 AM
Great customer service
Rabiha A., 12/7/2021 1:08:28 PM
Very nice and informative throughout the purchasing process!
David S., 12/7/2021 11:14:19 AM
Dianne was extremely helpful, patient and personable.
Michael P., 12/6/2021 5:31:59 PM
Thomas took very good care of me and helped solve my challenging situation.
Tarren B., 12/2/2021 10:24:58 AM
Loved my interaction with Thomas. Great customer service!
Darren F., 11/30/2021 11:45:43 AM
Had a great conversation with Thomas and he saved us money.
Adrianne M., 11/27/2021 4:00:40 PM
Diane! She was super sweet, knowledgable and quick to respond!
Yean B., 11/25/2021 10:57:57 AM
She was fast, great and very understanding in what we were looking for.
Jonathan B., 11/18/2021 11:34:57 AM
Diane did a great job
Brandi L., 11/15/2021 1:28:27 PM
We loved working with Tommy and he found us the best price possible!
Justin D., 11/13/2021 11:00:57 PM
Very knowledgeable and helpful.
Soosamma J., 11/3/2021 9:37:28 PM
Great Customer service and thomas answered all of my questions.
Glenda S., 10/6/2021 5:27:30 PM
friendly, responsive and helpful
Christopher C., 10/1/2021 12:47:09 PM
Diane was great! Thank you for fast service and the super easy process.
Savan P., 9/30/2021 8:25:58 PM
Tommy was awesome. He helped us get a better rate.
Kathy G., 9/20/2021 3:34:49 AM
Diane is great
Jorge T., 9/19/2021 9:24:17 PM
Very good communication from the agent helped me understand the policy
Joshua L., 9/12/2021 11:08:34 PM
Prompt and professional responses from Tommy. Great guy and got me taken care of quickly.
Lavonne B., 9/10/2021 11:16:56 AM
Tommy made the process simple and saved us a lot of money.
Kendra W., 9/4/2021 11:52:49 AM
Thank you for taking the time to explain all of my options and not rushing through the process.
Corina G., 8/31/2021 12:32:43 PM
Friendly and answered all my questions.
Brianna A., 8/27/2021 12:20:30 PM
Exceptional services
Bruce E., 8/24/2021 2:46:24 PM
He explained the policy clearly, what is covered and what is not. And was friendly, easy to talk to. Thank you.
Sean H., 8/17/2021 10:09:13 AM
Diane was responsive and personable. I love talking with someone who is a down to earth person that understands day-to-day life of the regular joe
Anil S., 8/4/2021 9:50:58 PM
Diane Fitts is the greatest insurance agent I have dealt with. She is amazing and is always available, no matter the time, to answer our questions.
Ella C., 7/29/2021 4:50:13 PM
Prompt responses, knows what to recommend, pleasant to work with.
Sharon M., 7/29/2021 11:21:58 AM
Diane is efficient, listened to my needs and provided information in a timely manner and answered all my questions. Very professional.
Adam S., 7/23/2021 2:32:49 PM
Diane is so easy to work with, and super cordial. She is extremely efficient at what she does, And I am very fortunate to work with her!
Victoria A., 7/22/2021 11:06:54 AM
Thomas was very helpful and took the time to make sure that we got the best plan that would fit within our budget. 10/10
Milagros F., 7/7/2021 7:46:18 PM
She is a nice person to talk to .
Destiny T., 7/2/2021 11:37:21 AM
Great service
Samuel T., 6/18/2021 11:22:25 AM
Thomas was knowledgeable and fast, got me a great rate!
Christopher T., 5/29/2021 1:47:46 PM
Very helpful. Went through all options and explained each one thoroughly. Very pleasant and available for any question.
Jason W., 5/25/2021 4:56:02 PM
Diane Fitts
Crystal B., 5/20/2021 3:14:07 PM
Diane was very sweet. She was able to get me a much lower rate on my homeowners policy. Thank you!!!!
Matthew M., 5/20/2021 11:22:46 AM
Diane provided excellent service and explained everything very thoroughly throughout the process.
Vicky B., 5/19/2021 3:41:54 PM
Thomas found us homeowners insurance that covered at least three more of the water features that my current policy doesn't and is a little less than what I've been paying.
Miranda H., 5/17/2021 1:42:31 PM
Excellent customer service! I would highly recommend your services
Christopher H., 5/15/2021 10:49:02 PM
Awesome customer service! Tommy was so easy to talk to, and made sure to answer any questions that I had.
Maria A., 5/11/2021 11:29:06 AM
The agent I worked with made the process quick and easy!
Sang B., 5/7/2021 12:17:09 PM
My agent, Daine, is very friendly and explain in details.
Whitney R., 4/28/2021 12:08:18 PM
Service was easy and great!! So helpful for folks moving from out of state that don't know who's who in the zoo.
Amy R., 4/28/2021 11:14:49 AM
Diane! she was amazing and explained everything. Easy to reach and fun to work with. :)
Angela R., 4/24/2021 11:19:31 PM
Diane was so helpful and patient with us. I wish everyone could have customer service skills like her.
Brandyn D., 4/22/2021 6:24:58 PM
Tommy is awesome, he cut our insurance rates in half!!! he was extremely personable and easy to deal with.
Autumn W., 4/22/2021 11:47:52 AM
Diane is awesome. Very helpful and kind.
Craig R., 4/19/2021 1:40:25 PM
Diane was awesome! Very helpful and patient!
Miles M., 4/6/2021 4:33:14 PM
Thomas was very helpful and professional through the process, even while dealing with the last minute adjustment of the address that was on record. Great service!
Ruben F., 4/2/2021 2:36:08 PM
Agent very knowledgeable about insurance products and presented various options on coverage. Agent also follows through on requested information, is easy to contact and returns calls promptly.
Max G., 4/1/2021 1:23:16 PM
Always the best service from Tommy!
Anna G., 3/29/2021 11:08:44 AM
Great customer service!
Justin B., 3/22/2021 11:08:41 AM
Because he's Awesome!
Dexter S., 3/12/2021 10:07:50 AM
He was very personal and cared about getting me the best for my family
Heather J., 3/7/2021 10:12:38 AM
Diane does a great job
Robert Y., 2/25/2021 2:13:08 PM
Very helpful
Dustin D., 2/25/2021 11:48:04 AM
Thomas was very diligent in getting me a quote and we never lost communication throughout the process. He informed me of all changes and he shared our coverages. Very trustworthy in his line of work
Marion L., 2/23/2021 4:40:28 PM
We love Diane, very knowledgeable and helpful. We are satisfied and happy with the coverage goose head provides.
Adam T., 1/30/2021 10:12:31 PM
Not only was Thomas very professional and kind, but he worked very fast and hard for us because he understood the situation we were going through. I haven’t ever had an experience like this before and I will continue to come back to him for any other needs whether for myself or for a friend.
Susan S., 1/30/2021 10:27:52 AM
Thomas was very helpful and courteous!
Bijan E., 1/19/2021 3:21:34 AM
Thomas Gartside has been fantastic throughout our comparison shopping for the best plan and rate. He has been diligent, informative, responsive, and super friendly and a pleasure to work with. Thank you!
Thomas R., 1/6/2021 10:32:55 AM
Full transparency, it's the beard. Any man who can grow a full Grizzly Adams within a blue-moons timeframe has earned my business.
Charles E., 12/22/2020 3:24:29 PM
Tommy was so helpful and very professional. He saved us time and $. He is a 10 in our book!!
Tama D., 12/14/2020 10:21:00 AM
Diane customer service was excellent, she went above and beyond to go thru my options and to answer all my questions throughly. Diane displayed a high level of integrity, honesty and was genuine.
Kristen W., 12/1/2020 10:06:18 AM
Diane's Customer Servce
Maria D., 11/24/2020 12:33:46 PM
Great customer service
Jimmy M., 11/24/2020 11:04:50 AM
Just very personable and Diane builds trust. She always responded in a timely manner, you can always hear a smile in her voice.
Scott B., 10/17/2020 7:31:07 PM
Good customer service and Tommy followed-up with me on a routine basis.
David T., 10/13/2020 12:56:31 PM
Great service
David T., 10/8/2020 12:40:51 PM
great service Thomas was fantastic
Scott L., 10/2/2020 1:00:18 PM
Diane was very helpful, informative and polite. I appreciated her help very much during the entire process.
Elizabeth S., 9/14/2020 8:51:30 PM
Because the service is really fast and good
Keitwanna C., 9/11/2020 4:53:08 PM
Thomas was great! He provided impeccable customer service and helped me get a great price on my homeowners insurance!
Kenneth B., 9/2/2020 12:06:41 PM
Great service
Nicole R., 8/17/2020 10:57:10 AM
Diane handled my request, searching for the best quotes available, provided quotes in a timely manner. She was very friendly, professional, explained the coverages in detail with options and followed up when necessary.
David M., 8/6/2020 11:34:25 AM
Great communication, great guy to work with
Robert H., 8/4/2020 5:48:18 PM
Diane is excellent! Top notch customer service! I have wanted to change insurance before but procrastinated thinking it would be a headache. Diane made it a smooth transition! Answered all questions promptly. Highly recommend!
Robert H., 8/4/2020 5:35:19 PM
excellent communication from agent, explained everything, answered promptly
Jarrod C., 7/27/2020 12:09:42 PM
Diane was wonderful and very helpful!
Jonathan J., 7/27/2020 10:15:30 AM
Great information and customer service
Linda L., 7/16/2020 10:36:23 AM
She gave perfect professional and friendly help and service; best insurance person I’ve ever worked with!
Kelley S., 7/16/2020 10:12:36 AM
Ms. Fitts was professional, efficient and very responsive - plus she was a delight to work with!
Armando R., 7/15/2020 3:33:49 PM
Excellent communication and prompt response to my questions.
Ryan S., 7/8/2020 8:50:29 AM
Diane was great to work with!
Pamela H., 7/2/2020 3:10:28 PM
Diane was very helpful in finding the best policy
Carlos M., 7/2/2020 11:55:20 AM
Great and friendly service from Thomas.
Wayne L., 6/18/2020 5:32:26 PM
Thomas worked fast to get the quote I needed and got us a great rate on our new home policy. He also answered all of my questions, and made minor corrections without any problems.
Christopher C., 6/17/2020 1:31:45 PM
Diane
Cynthia E., 6/10/2020 10:59:07 AM
Excellent customer service. Diane really listened to my needs to find the best fit and price point. She didn’t oversell me to make a profit, unlike so many other insurance brokers.
Mechell S., 6/9/2020 7:38:05 PM
Diane was very professional and knowledgeable of products and services.
Cynthia W., 6/9/2020 6:24:59 AM
Great prices for our needs and Thomas was super helpful and patient with us during the process!
Kundai N., 5/25/2020 10:44:35 AM
Diane was very knowledgeable and professional
Kenneth P., 5/11/2020 2:20:22 PM
Thomas was excellent! Customer service is a big deal for me. I’m an entrepreneur and I believe it’s everything when it come to running a business. Thomas was awesome!!!
Ivan C., 4/28/2020 8:57:05 AM
easy to work with and transition to new auto/home policy. also, i was able to save with my new policies.
Betty O., 4/23/2020 11:47:59 AM
Very courteous, helpful, and patient
Melissa B., 4/22/2020 11:59:13 AM
Mr. Gartside was EXCELLENT!
Tommy K., 4/20/2020 2:38:28 PM
Thomas did a great job of searching for a policy that could beat my current one with USAA. I never had to wait for a response from him and everything was handled in a timely manner.
Robert L., 4/18/2020 8:02:18 PM
Saved money and increased coverage over prior policies.
Robert L., 4/18/2020 7:58:39 PM
Saved money and increased coverage compared to prior policies.
Tawnya R., 4/15/2020 10:41:44 AM
Thomas was very helpful and saved us money! Very knowledgeable and answered all question!
Spencer P., 4/10/2020 1:47:17 PM
Extremely helpful. Great service. Great savings.
Alicia P., 3/25/2020 2:51:54 PM
Diane went above and beyond to explain the policy and to show me how much I can save by switching! She is amazing and will continue to do business with her in the future.
Geraldine G., 3/13/2020 10:15:24 AM
Diane was wonderful, personable, and gave us exactly what we asked for. She was very prompt in her response and very knowledgeable. I will definitely refer my friends and family in the future.
Fatima G., 3/10/2020 11:59:02 AM
She was great!
Dennis D., 3/7/2020 8:33:25 PM
Ronald S., 3/6/2020 10:44:00 AM
I know she gave we the right coverage for may house and car
Kent H., 3/5/2020 11:22:30 AM
Thomas went above and beyond for us. He was amazing and we would highly recommend to everyone.
O'Sheila D., 2/18/2020 6:27:54 PM
I was very happy
David M., 2/11/2020 11:15:12 AM
Kelsie W., 2/7/2020 10:38:50 AM
Thomas was great at his job!
Jacob M., 2/6/2020 3:42:04 PM
Tom did a fantastic job with our needs.
Stephen M., 1/24/2020 2:03:47 PM
Tommy was extremely helpful and insightful, as we are moving to Texas from NJ. He was an awesome listener, understood all of my questions and even assisted on some other matters with which we needed help and information.
Randall K., 1/14/2020 4:51:11 PM
Excellent Customer Experience
Edna D., 1/13/2020 2:15:18 PM
Diane was excellent. Very informative and helpful and was very kind to explain each question.
Kristina C., 1/10/2020 12:18:19 PM
Very helpful and found the best deal! Felt like he truly had my best interests in mind.
Jessica M., 12/13/2019 10:41:39 AM
Diane was very professional and responded quickly to my inquiries. She made sure I had an understanding of all my options and gave great examples of how each worked. Very pleased with her work. I was able to save money and have better policies in place.
Patrick S., 12/13/2019 10:35:16 AM
Happy
Maha P., 12/12/2019 12:51:42 PM
Diane is great at what she does.
Dylan W., 12/4/2019 2:05:45 PM
Tommy Rocks at insurance.
Harold P., 12/3/2019 11:24:12 AM
Excellent customer service! Diane is professional, friendly, and knowledgeable, and she responds quickly to my inquiries.
Ketan P., 11/20/2019 10:47:29 AM
Thomas Gartside. He is awesome!
Hale T., 10/7/2019 11:50:23 AM
Tommy was just excellent to deal with.
Jessica D., 7/24/2019 11:55:08 AM
Good service!
Joseph R., 6/26/2019 2:24:27 PM
Thomas Gartside was amazing and walked me through every step to ensure I was in the best possible insurance situation. He ended up saving my household 2000/year!
Angel M., 5/20/2019 10:35:12 AM
Great customer service from Diane Fitts. Her patience and willingness to answer all my questions and provide information on all details was over and beyond my expectations. Goose head has another customer because of HER.
William W., 5/17/2019 10:17:23 AM
Caring and personable
Scott U., 5/15/2019 5:14:45 PM
Very professional and thorough process. Tommy was referred to me from a family member.
Jeremy L., 4/23/2019 2:11:28 PM
Tommy was very helpful and prompt in getting what we needed done!
Patrick G., 4/18/2019 1:20:36 PM
Diane was amazing, gave me what I needed and at a very competitive price. Great experience!!!
Jason R., 4/9/2019 10:22:14 AM
I enjoyed working with Diane. She was amazing and helped me so much through the process. Thank you for having her as part of your team.
Lisa K., 3/11/2019 2:48:35 PM
My agent he listen to what I was asking for, he was very respectful and kind and I really appreciate that.
Todd P., 1/28/2019 5:35:53 PM
Fantastic customer service and commitment to my success!
Pamela D., 12/31/2018 3:31:29 PM
Great customer/agent service. Changed from my previous agent because could never get return calls from my agent when I had questions. I appreciate the prompt and friendly service that Tom Gartside gave us. Look forward to a long relationship.
Robyn S., 11/13/2018 1:33:53 PM
very friendly, good response time, and found me a great rate!
Carlton M., 9/25/2018 7:20:28 PM
she was very professional and knowledgeable
Jacquelyn A., 9/24/2018 8:06:40 PM
Great Service, and reasonable rates.
Donna P., 8/4/2018 9:44:44 PM
Diane was so accommodating and so helpful in finding us new insurance with a better rate.
Angela W., 7/24/2018 9:54:55 PM
Attention to detail and willingness to discuss options.
Melanie L., 6/4/2018 12:15:10 PM
Diane explored many options to find the best products for my family!
Kristi Y., 4/12/2018 10:07:50 AM
My interactions with my agent Tommy have been excellent, great customer service!
Tiffany E., 3/27/2018 9:58:20 AM
Thomas did a great job of explaining the coverages, working around my completely crazy schedule and helping me to find the policy that met the needs of my family. I appreciate how patient he was and am grateful to have been connected with your agency.
Derek C., 3/15/2018 9:37:47 PM
Diane was awesome. She explained everything in terms that I could understand. This is my first home purchase and she made it easy.
Gayla C., 3/1/2018 11:58:23 AM
My Agent Diane was very friendly, knowledgeable and easy to talk with.
Alfred A., 2/2/2018 12:22:37 PM
Tom was terrific. Highly recommended by a family member and rightly so.
Melissa W., 1/25/2018 12:30:38 PM
Prompt, informative and friendly.
Kristin H., 1/8/2018 1:42:05 PM
I feel very confident in Goosehead and Diana's team due to the time and attention given to ensure we knew what our coverages are and helping us to get the best deal cost wise. She was also very flexible in accomodating our schedules which was very helpfull! I will definitely be referring this agency to others.
Ryan S., 11/16/2017 10:22:36 AM
Tommy is great
Jacquelyn P., 11/6/2017 10:19:51 AM
Tommy has been amazing! He worked on finding us the absolute BEST policy coverages with Kemper Preferred AND we saved a little over 10% from our previous policy with AMICA!
Geri L., 9/20/2017 11:46:58 AM
My agent, Thomas Gartside, was very knowledgeable
Octavia B., 8/31/2017 10:36:51 AM
Great customer service.
Oral W., 8/30/2017 9:51:24 PM
Your agent, Diane Fitts, made this far and away the best insurance related experience I have ever had. Goosehead was referred to me by my real estate agent. Diane was helpful, through, and professional in getting me exactly what I needed. I will be transferring the insurance on my other Texas properties to her.
Shannon B., 8/24/2017 11:57:45 AM
New home owner, I appreciated the professional way Diane Fitts took care of our business.
Bill L., 8/17/2017 12:54:14 PM
Very happy with the service I received from my agent, Diana Fitts
Sherre G., 8/10/2017 2:15:42 PM
Friendly, prompt service
Kayin B., 8/9/2017 6:17:52 AM
Friendly, great value
Justin R., 8/2/2017 8:27:28 AM
Because my agent and pricing were great.
Rowe B., 7/28/2017 12:26:31 PM
good work, great results quickly
Montrese H., 7/20/2017 8:52:54 AM
Diane went above and beyond for me and took the time to thoroughly explain everything.
Caroline B., 6/29/2017 11:48:16 AM
Tommy was extremely helpful and informative. He advised me of all of my options and explained the benefits of each. This is my first home and I really felt he walked me through the in's and out's of what I will run into.
Dennis D., 6/26/2017 3:13:49 PM
They answered every question and concern that I had. I thought they we're very detailed in the assessment of my insurance need.
Neal K., 6/24/2017 10:41:41 AM
Excellent customer service and exceptional product knowledge by agent, Thomas Gartside
Michael D., 6/17/2017 3:42:25 PM
Great communication
Samuel M., 5/19/2017 2:02:19 PM
person i spoke with was extremely professional and answered all my questions in a way i could understand (which was probably hard). also very friendly.
Erica M., 5/19/2017 10:14:16 AM
Very professional, helpful, and kind.
Tonya C., 5/16/2017 6:46:48 AM
Received great customer service
Charles M., 5/12/2017 6:50:40 AM
Great customer service and very personable
Jeffrey P., 5/9/2017 2:18:16 PM
Great customer service by Diane, and better insurance coverage at a lower price.
Sandra W., 5/3/2017 8:34:47 AM
Tommy was very professional, and answered all if my many questions. He found me an excellent rate.
Gerald A., 5/3/2017 8:31:18 AM
very happy
Lissette M., 4/29/2017 4:47:49 PM
Great customer service!
Colby W., 4/15/2017 9:08:50 AM
Because fucking awesome wasn't an option.
Kenneth B., 3/30/2017 10:06:42 AM
Diane Fitts was very personable and very easy to work with. I also work in sales and service and I can appreciate good customer service and she provided exactly that! That is why I have already recommended her to one of my customers that I am doing business with and will continue to recommend her services.
Marcus M., 3/25/2017 8:58:57 AM
Thomas Gartside
Donald K., 3/14/2017 6:12:35 AM
Thomas was extremely helpful, personable, finding the right fit and best value for my needs. He went above and beyond to make sure all questions were answered and that I was comfortable with policies.
Pam T., 2/19/2017 8:29:17 AM
Tommy provided great service. He worked with me until we found a reasonable premium while ensuring adequate coverage was on the policy.
Scott S., 2/17/2017 7:34:27 AM
professional follow up
Jarrod C., 2/9/2017 12:22:55 PM
n/a
Aaron R., 1/27/2017 12:19:59 PM
Excellent service!
Thomas G., 1/7/2017 8:57:02 AM
Because it was me!!!
Teresa R., 12/28/2016 9:38:12 AM
Diane really takes the time to listen to my needs and provides great customer service.
Angelique A., 12/20/2016 8:38:12 AM
ease of getting the right insurance for my needs
Steven B., 11/30/2016 6:58:24 AM
Diane was very professional, courteous, knowledgeable, and punctual. Couldn't ask for better service
Judith B., 10/28/2016 4:58:43 PM
Agent, Diane Fitts, is very knowledgeable about the product and explains everything in detail. She is readily available and most friendly and professional,
Terah W., 10/25/2016 7:35:11 AM
As a first time homebuyer requiring insurance, Diane simplified what appeared to be a complex product by explaining each option, being understanding enough to continually adjust the quote as needs changed, and seamlessly worked with my lender on my behalf. I've already provided her contact information to a colleague in the market, and a friend who is also buying their first home.
Judith B., 10/22/2016 12:38:20 PM
Very knowledgeable and a hard worker. Excellent service
Edward M., 10/12/2016 8:32:08 AM
diana was extemely helpful and pleasant to deal with
Lindsay B., 10/7/2016 7:35:57 PM
Excellent customer service and patience with me.
Garry R., 7/12/2016 9:07:34 AM
Diane Fitts very helpful. I had tried to get a jewelry rider and she worked very hard to get coverage for me.