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Thuy Tran

License #: 2095597
4.9 OUT OF 5 STARS
star star star star star (69 Reviews)
Mike Bui
License #: 2161484
4.9 OUT OF 5 STARS
star star star star star (117 Reviews)
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About Thuy
Thuy Tran is an agent with Goosehead Insurance located in Houston, TX. Thuy joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Thuy is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Thuy and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX
About Mike
Mike Bui is an agent with Goosehead Insurance located in Houston,  TX. Mike  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Mike is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Mike and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX
Connect
5802 Val Verde St
Houston, TX 77057
(281) 332-8511
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
HOMEOWNER INSURANCE
Homeowners Insurance 101
After looking at dozens of houses you found a property you love. You’ve managed to come up with a down payment, get approved by a lender, and started wrapping your knick knacks in newspaper. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to cover injury to others, legal fees and litigation, excessive property damage, and more. Relatively cheap, it can give you protection from a sudden and serious situation. 
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
Recent Reviews
Total Agency Reviews 186
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Oliver N., Nov, 08 2022
Mike is very professional and helpful. He has good customer service and provided all the information and assistance we needed in a very short time.
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James H., Oct, 20 2022
Great agent
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Karen C., Oct, 15 2022
Thuy is very easy to work with and good at her kid.
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Octaviano P., Oct, 15 2022
Quick responses. Very detailed in explaining the policy. Overall great customer service.
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Casey L., Oct, 06 2022
Prompt and great customer service
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Meg G., Oct, 04 2022
Mike was very efficient and communicated well.
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Sarah J., Oct, 01 2022
Mike went above and beyond. Appreciate all his help!
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Tony T., Sep, 27 2022
quick response
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Carlos R., Sep, 01 2022
Amazing customer service. Mike is friendly, quick to reply, and good looking.
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Barbara L., Aug, 25 2022
Prompt response time!
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Asif R., Aug, 22 2022
Mike was very easy to work with and communicated and explained everything very well. The customer service is the best I've received in finding a policy.
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Benjamin A., Aug, 02 2022
Professional, knowledgeable, and empathetic
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Christine C., Jul, 12 2022
Mike was great to work with and explained everything to us in full detail. Definitely would recommend to anyone!
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Diem-My L., Jul, 07 2022
Mike was great at explaining the services provided. He was very thorough and polite in answering any questions I had.
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Julius B., Jul, 05 2022
i was informed that i needed insurance to purchase a lot at the very last minute. Thuy came in the day before closing and help get the insurance need in order for me to close. Thuy was very professional and responsive. I will definitely giving her a call for all future projects.
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Lisa G., Jun, 29 2022
Mike Bui was very informative and quick to respond.
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Wesley W., Jun, 24 2022
Mike Bui
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Courtney G., Jun, 14 2022
Mike has been very easy to communicate with and makes sure to explain everything. I will definitely be referring others.
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Shaun L., Jun, 04 2022
Customer service
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Tam T., May, 20 2022
Expedited response, gave multiple quotes, and explained the difference between each.
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Walter C., May, 15 2022
Thuy was very helpful and knowledgeable. She was pleasant to deal with and prompt in her responses to questions.
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Matthew L., May, 10 2022
Mike is very diligent. He took the time to go through each line item of our insurance quote and explain in detail our coverage.
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Quoc T., Apr, 28 2022
The amount of professionalism he showed me and how he explained everything I asked to me in detail.
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Lateef F., Apr, 17 2022
It was a pleasant experience working with Mike. He was professional in communication and made sure I understood all my options.
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Linh N., Apr, 14 2022
Thu was quick to respond and very helpful!
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Scott A., Apr, 06 2022
Personal Service
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Jennifer T., Mar, 27 2022
Quick and timely responses, helpful to explain everything in detail
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Paul H., Mar, 25 2022
Thuy was quick and timely in such short notice. Very great service! Made us feel taken care of and in good caring hands.
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Nathan C., Mar, 19 2022
Fast repspone time
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Van P., Mar, 13 2022
Mike made this process so seamless. Thank you!!
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Quynhgiao N., Mar, 11 2022
Friendly, quick response, good insurance and save money
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Nicole G., Mar, 10 2022
Ease of process and highly informative throughout
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Shervin J., Feb, 24 2022
I had a really bad situation to fix because of a dishonest broker. Thuy Tran treated me so well and walked me through all that I needed to do to correct the issue and move forward with proper coverage. This was one of my best customer service experiences ever.
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Duoc B., Feb, 16 2022
Good and friendly service
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Calvin L., Feb, 09 2022
Great service
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Damian K., Jan, 25 2022
Great communication and explanation.
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John H., Dec, 20 2021
Mike was great communicator and executed things very quicky.
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Jayme D., Dec, 09 2021
Friendly and timely service!
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Holly K., Dec, 08 2021
great service!
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David S., Dec, 01 2021
Very detailed and informative during the application process. Had a great attitude and friendly personality throughout the process as well.
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Yen-Phi C., Nov, 18 2021
overall great service.
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Carley N., Oct, 26 2021
Thuy was extremely helpful and made the entire experience so easy!
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Eon J., Oct, 16 2021
The agent Thuy was very friendly and sounded like she has a lot of knowledge.
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Tuyetnga L., Oct, 11 2021
Mike Bui was very helpful and quick in responding messages and that is a plus
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Liliana T., Oct, 02 2021
Thuy was very informative and took the time to explain everything to me.
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James M., Sep, 30 2021
Mike is both professional and courteous at all times. Immediate response times and a competitive price.
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Zachary P., Sep, 23 2021
Great experience
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Tram N., Sep, 09 2021
Mike Bui is very professional and knowledgeable. He guided me through what I needed and was really quick to respond. Thank you.
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Ailan D., Sep, 04 2021
Thuy Tran is very helpful and patient to all my questions or concerns. She is very detailed in all explanation, provided prompt services. Hopefully I will receive the same good services in future. I will definitely refer her to my family and friends.
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Adam R., Aug, 28 2021
Professionalism.
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Brandon I., Aug, 14 2021
Thuy was very easy to work with, and very understanding of our situation.
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Hong H., Aug, 05 2021
Great support
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Carolin D., Jul, 20 2021
Thuy is the best!!!!!
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Minh Q., Jul, 12 2021
Thuy Tran is very helpful.
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Charles E., Jul, 10 2021
Thuy is very knowledgeable and helpful. I really felt she focused my needs and answered lots of questions.
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Kelly G., Jul, 09 2021
Mike is very knowledgeable, professional and a very likable person.
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Linda S., Jun, 15 2021
Mike is a great representative for Goosehead. He knows his stuff and is flexible in working with us, his clients. He's the first person I've met doing what he does, i.e., shopping for good insurance deals and jumping in and asking the questions that for a client might even be difficult to formulate, let alone know who to ask. Thanks, Mike.
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Issa O., Jun, 13 2021
Honest and fast
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Thanh P., Jun, 07 2021
Prompt and clear quote
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Jeffrey M., Jun, 01 2021
Mike is a pro. Very detailed, responsive, client focused - an overall pro.
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Cuong V., May, 04 2021
Mike was very helpful and informative. He answered all of my questions. It was a great experience!
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Joyce K., Apr, 27 2021
Very professional service for processing.
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Mark B., Apr, 21 2021
Thuy Tran is very responsive and professional and I would not hesitate to recommend her. I was also quoted a very good rate for my insurance.
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Tina C., Apr, 20 2021
Mike did a great job!
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Mark A., Apr, 17 2021
Very friendly, informative/knowledgeable and available flexible hours
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Elizabeth G., Apr, 13 2021
Excellent customer service
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Ami D., Apr, 11 2021
Fast, easy and friendly
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John T., Apr, 09 2021
He did a good job explaining and taking time to go through options. Very straightforward and painless.
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Haydee D., Apr, 08 2021
Atención rápida y beneficiosa a mi solicitud.muy contenta con el servicio del Agente.
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Kenn H., Apr, 07 2021
Our agent was very prompt to answer our questions and went above and beyond to get the best deal for our business. Thank You Thuy Tran
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Harrison T., Mar, 27 2021
Mike was helpful every step of the way and made me feel like I was in good hands!
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Jason P., Mar, 18 2021
Mike was fast in responding and explained the whole process and terms to us. He was a huge help and made us feel comfortable every step of the way.
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Xuan L., Mar, 14 2021
Thuy is extremely knowledgeable and provides great customer service!
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Grant P., Mar, 13 2021
ease of use. quality of service. price
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Christina D., Mar, 08 2021
Great customer service, took the time to explain every line item on the policy, and followed up in a timely manner! Loved working with Mike during this process. Appreciate all the advice and guidance.
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Haley S., Mar, 02 2021
Mike is great. I like when people know what they're doing and they're thorough. I don't know what I don't know and I need someone to give me all the info so I can make an informed decision. Communication is important to educate but even more important, it lets me know that the person who is taking care of it, is doing just that... taking care of business. Also, bottom line - the proposal was fantastic. I feel like we got a good policy but we're not getting raked over the coals to afford it. Mike covered all those things and more. Thanks a lot!
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Tori R., Feb, 23 2021
Our agent was helpful through the entire process. She made sure that she broke down our quote and that we knew the exact coverage we were getting. She also did not mind answering any questions that we had, and we had a good bit of questions as first time home buyers.
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Shalimar S., Feb, 06 2021
MIKE WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS.
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Xinh T., Jan, 27 2021
Thuy was incredibly wonderful to work with. She was very patient, informative, and such a pleasure to work with. Will be recommending her to all family and friends.
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Bach V., Jan, 25 2021
Professional altitude.
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Akinfemiwa I., Jan, 18 2021
Clear and easy communication
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Ted A., Jan, 13 2021
The process was smooth along with a great rate
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Aaron B., Dec, 31 2020
Thuy's responsiveness, knowledge, and courtesy
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Ryan M., Dec, 30 2020
Very helpful and informative
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Marcus H., Dec, 21 2020
Thuy is very professional and provides prompt reply to questions
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Doan N., Dec, 21 2020
Very professional and very thorough with explaining policy. Great service
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San J., Dec, 18 2020
Great customer service from Mike,
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Pinal P., Dec, 15 2020
Thuy Tran is exceptional.
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Dung N., Dec, 12 2020
Professional prompt
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Leslie V., Dec, 07 2020
Thuy and Kelly responding to my requirements immediately. Thank you both.
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Warren C., Nov, 22 2020
Great communication and service. Very prompt. Mike made getting insurance for my first home super easy!
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Aris G., Nov, 19 2020
Everything worked out quick and as expected.
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Frances W., Nov, 11 2020
Very helpful and thorough in explanation and walk throughs. Adjusted quote as needed. Thanks Mike!
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Brandi L., Nov, 01 2020
Thuy was very easy to work with and saved us money on our insurance needs. What else could we ask for?
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Nestor M., Oct, 26 2020
Documents requested were provided in a very timely manner, and Mike discussed the quote very thoroughly. It felt very personalized and the results were better than what we had with a different provider.
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Thomas M., Oct, 24 2020
Mike was personable, quick to respond, and incredibly helpful. He helped us find a good insurance policy and took the time to explain it.
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Jessica K., Oct, 09 2020
Mike was able to help us find the right plan that fit our particular needs. He was extremely patient and took time to explain our questions. He found us the best rates possible! I am also a realtor and will refer him to all my friends, family and clients looking for insurance. My business is based on customer service and will only refer others with excellent customer service. Mike went above and beyond and am grateful for his help and experience.
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Tuyen N., Oct, 08 2020
Mike is very friendly, quick, knowledgeable, and provides great customer service! We had a wonderful experience with him and will definitely refer him to friends and family!
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Christopher L., Oct, 07 2020
Thuy was very helpful and walked me through many aspects of our policies that I didn't understand.
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Ala A., Oct, 07 2020
Mike Buy is a great person to work with
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Viet Q., Sep, 30 2020
Mike took time out of his vacation to help us get insurance and close.
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Christopher G., Sep, 25 2020
Customer Support, Knowledgeable and thoroughness!
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Michael J., Sep, 25 2020
Ease and friendliness of, Ms. Huy Tran.
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Arman A., Sep, 22 2020
Our agent Mike Bui was very helpful in explaining our options and policies
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Wui K., Sep, 18 2020
Very helpful, prompt in her reply and action. Very professional and great advise to help me select the right cover
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Nathan G., Sep, 16 2020
Mike is responsive, patient, and transparent. Would absolutely work with him and Goosehead again.
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Fung P., Sep, 11 2020
Very polite person and explanation is easy to understand.
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Jon C., Sep, 11 2020
Mike is extremely knowledgable and helpful in providing guidance on the right type of coverages and policies that fit my needs and help me reach my desired goals.
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Vu V., Aug, 30 2020
Mike was always available and explained/answered all my questions. He was patient during all inquiries and gave his recommendations.
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Juana C., Aug, 29 2020
Excellent customer service , quick response, product sold to our needs and budget. Very professional.
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Andy N., Aug, 29 2020
Mike Bui was responsive to questions and emails. He explained the different types of policies clearly.
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Andy N., Aug, 27 2020
Responsive and clear with explanations
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Katie T., Aug, 25 2020
Mike was very attentive and quick with responding. That's great customer service!
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Jonathan W., Aug, 17 2020
Responsiveness, cost, and local agent
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Steven Y., Aug, 10 2020
Great Service and reasonable pricing
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Tuan N., Jul, 31 2020
very informative and kind. helped us find great deals
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Leslie V., Jul, 29 2020
Thuy's quick and efficient response
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James G., Jul, 15 2020
Mike was extremely responsive and offered clear, concise explanations for every part of the policy I had a question about. I especially appreciate that he dove into some of the finer details of the policy that I was not aware about and were not immediately apparent. I will highly recommend his services going forward.
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Kathryn T., Jul, 13 2020
Mike has been super responsive and thorough in his review of current policies, recommendation for what we need, and line by line explanation. Very helpful!
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Nathan K., Jul, 08 2020
Good customer service
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Ai K., Jul, 08 2020
Mike was very thorough in explaining every step of the process as well as the policy we chose. It made us feel confident that the policy we went with would cover our needs adequately and would fit our budget.
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Marilyn S., Jun, 23 2020
Friendly and patient agent
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Julius L., Jun, 11 2020
Mike was very thorough in walking us through the policy and the various options available to us.
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Morgan D., Jun, 09 2020
Thuy was very attentive. She replied very quickly to every email or phone call we made and was excellent at answering all our questions.
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Hugo G., Jun, 05 2020
Mike Bui provided excellent personalized service and a great attitude.
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Josephine E., Jun, 02 2020
Thuy was professional and provided me with concise information. I appreciate her expertise.
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Lich T., May, 21 2020
Mike Bui was very professional, and explained everything in detail related our policies and coverages.
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Felicia C., May, 15 2020
Mike was extremely helpful at finding the best deal for my family. You can't get any better than that!
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Jayadevan M., May, 11 2020
Service and support
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Sean O., May, 05 2020
Wonderful service!
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Michael E., Apr, 20 2020
Very polite, knowledgeable & detailed with your service
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Tzu-Ying J., Apr, 14 2020
Mike was patient, responsive, transparent, informative and the kind of employee any organization is lucky to have. His demeanor placated my fears of buying in an pandemic.
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Tasheba E., Apr, 07 2020
My agent Thuy was very patient and nice. She answer every questions I asked and responded to me when needed.
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Wei X., Apr, 06 2020
You get things done. Thank you!
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Ted H., Mar, 27 2020
Timely response to have inquiry resolved
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Steven R., Mar, 27 2020
Personal experience.
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Robert L., Mar, 18 2020
Great service
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Cuong L., Mar, 06 2020
Mike is thorough with his explanations and has the client's best interest at heart which we appreciate. Thank you so much.
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Henry C., Mar, 05 2020
Mike was very helpful, informative, and I really believe he found me the best home insurance pricing out there!
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Simon P., Mar, 03 2020
Thuy was very understanding and made to go over any questions I had and assisted me with anything I needed.
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Maggie M., Feb, 10 2020
Incredibly reliable, easy to talk to, easy to work with, knowledgeable, friendly. Mike had an extremely quick turnaround time with the quotes he provided. He was able to find something that suited my needs perfectly and save me a lot of money as well. I would highly recommend!
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Christopher K., Feb, 06 2020
Was responsive and guided you on what would happen. And got a fair quote so I was happy with it.
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Giam T., Feb, 05 2020
Extremely prompt response time and great customer service from Mike Bui. He provided very good rates, has a warm and caring personality. I will definitely refer him to my friends.
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Wesley W., Jan, 23 2020
Mike Bui. His customer service and explanation of the insurance policy was something no other providers offered to me.
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Deanna C., Dec, 24 2019
As a first time homebuyer I wasn’t sure exactly what to look for in a policy. Mike was very patient and detailed in explaining the aspects of the policy and was always very prompt in responding to follow up emails. He has been great to work with.
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Richard R., Dec, 20 2019
I liked the service
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Emily C., Dec, 06 2019
Full disclosure...I am a first time homebuyer and I have no clue what I'm doing! Mike made sure I understood the process and that I actually knew what coverage I was getting with home insurance. He went line by line with me (TWICE!) on the home insurance quote and then later the auto insurance. He answered all my newbie questions and didn't make me feel dumb about it. Mike made this step of the home buying process a little less overwhelming for me.. I really appreciate that.
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Franklin W., Nov, 22 2019
Timely response and willingness to find answers for questions.
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Kim D., Nov, 18 2019
Ms. Thuy provided excellent customer service. She was quick to provide answers to my questions and concerns and documents required.
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Jonathan C., Nov, 11 2019
Mike was very responsive and proactive in finding the coverage we needed to close on our house.
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Nancy Y., Oct, 22 2019
Mike Bui was very helpful and answered all of my questions.
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Jerry P., Sep, 24 2019
Thuy Tran was very responsive beginning with my first call to her. She helped me throughout entire process of moving my auto and home insurance to your company. I could tell immediately that she was also very knowledgeable and answered every question I had.
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Eynar P., Sep, 06 2019
Because Thuy Tran went above and beyond to help us lower premiums. She was very communicative, and kind
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Kevin H., Aug, 20 2019
Great customers service
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Dennis P., Jul, 03 2019
The Man from Ruth tried was the man very good couldn’t say better about him
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Beltran A., Jun, 13 2019
Very helpful and thorough. Thank you Mike!
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Karen S., May, 30 2019
Mike was helpful and explained everything clearly.
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Ziyad A., Mar, 08 2019
Great communication on what is included in the policy.
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Kevin N., Jan, 25 2019
Mike Bui was very professional and knowledgeable. Pricing was great so I decided to go with Goosehead.
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Amanda N., Jan, 17 2019
Quick and easy! Thanks to Thuy Tran!
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Dzung N., Nov, 09 2018
Detailed explanation, line by line.
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Harry R., Oct, 25 2018
My expectations were exceeded.
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Sandrine E., Oct, 23 2018
Mike Bui was very informative and great to work with. Made the process very easy.
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Paul V., Sep, 19 2018
Very helpful, responsive and knowledgeable
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Alexandra R., Sep, 16 2018
Mike Bui, our agent, was exceptional. He was professional, responsive, and comprehensive in support of our needs.
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Ted H., May, 07 2018
Saved me money with virtually same coverage or better. And the agent was very knowledgeable of policies which my questions were answered right away.
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Haydee D., May, 01 2018
Mike was very good at explaining what was all included in the policy. For someone that doesn’t speak insurance, this was very helpful!
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Nelia S., Apr, 30 2018
Mike is very attentive and listen's well to clients need. I like his bedside manners. Very professional.
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Brent H., Apr, 30 2018
Mike was extremely attentive to our needs and quickly got us quotes for review and solutions that met what we were looking for. He was fantastic to work with and we look forward to continuing to work with him on other insurance needs in the future.
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Maria M., Apr, 07 2018
Prompt and courteous response from Mike Bui, in the absence of the agency owner that I originally dealt with.
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Lea F., Apr, 04 2018
The agent I secured prior to purchasing the insurance was due to the agents location. He was not far from where I now live. Since Anthony Roy fell off the face of the earth and is now MIA I have a new agent which is located near the Galleria area. I used to work in that area and know exactly how far it is from where I am. Soon after my inspection I was told that I would be cancelled after a year due to issues with my home I just bought. I paid over $1000.00 for a home inspection and these, so called, "issues". Were not an issue when it was inspected.If they were I would have had the seller address them accordingly. Anthony was also going to assist me in writing a letter to a previous insurance company for an issue I had, which is now not going to happen.
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Anthony L., Feb, 19 2018
i love my agent
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Thuy B., Feb, 16 2018
Insurance agent knowledge of the product he provides (Well train agents).
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Michelle B., Feb, 13 2018
Helpful, efficient, friendly service