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Collin Phaup

License #: 1362000
5 OUT OF 5 STARS
star star star star star (104 Reviews)
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About Collin
Collin Phaup is an agent with Goosehead Insurance located in Tyler,  TX. Collin  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Collin is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Collin and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX, OK
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5234 Old Jacksonville Highway, Suite 110
Tyler, TX 75703
Languages spoken:
Spanish
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
You’ve got the best of the best.
Meet the team.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
Recent Reviews
Total Agency Reviews 703
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Marcio S., Jul, 10 2024
Mollie was outstanding. She was attentive, caring, and provided excellent feedback.
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Daniel B., Jul, 09 2024
Lance is very professional, quick to answer questions, and honest. He treats every client as family. I would 1000% recommend him to anyone looking for insurance needs.
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Emily H., Jul, 08 2024
Lance was willing to help me find and switch policies quickly while also paying attention to the details and being very accurate.
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Tavaydron D., Jul, 03 2024
10/10
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Jacquelyn L., Jul, 02 2024
Because he is super attentive and easy to work with!
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Johnathan E., Jul, 02 2024
Jess was very knowledgeable and helpful
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Clayton R., Jul, 01 2024
My agents communication and skill to find me the best rate!
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Jamie R., Jul, 01 2024
Michael was very helpful and patient giving us several options to choose from without being pushy.
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Angel M., Jul, 01 2024
Lance did great work! He found us the best quote in a timely manner and was very polite and patient with me and answered all of the questions I had for him.
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Cathy D., Jun, 29 2024
Molly was able to save me money on my car insurance. She was very patient with answering my questions.
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Josh H., Jun, 28 2024
Agent that helped me was extremely kind, responsive, and helpful.
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Matthew R., Jun, 28 2024
Very helpful, efficient and prompt.
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Regena M., Jun, 27 2024
My Goosehead agent Michael and lower prices
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James P., Jun, 25 2024
Very well satisfied Michael was a pleasure to work with and gets back to you when he said he would
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Carol W., Jun, 24 2024
The kind & knowledgeable service Cameron gave me.
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Mateo M., Jun, 24 2024
Bethany did a wonderful job finding me a good quote.
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Daniel F., Jun, 23 2024
Ease of communication, clear answers and smooth transition!
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Rene G., Jun, 22 2024
Mollie was so professional, very thorough and honest about all options! She got us the lowest rate in such a time where all insurance is super high! Thank you Mollie! 🙏🏼
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Hanna A., Jun, 20 2024
Jess was very helpful and got back with me fast.
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Luz T., Jun, 18 2024
Saving us money, easy to get in contact with Lance, and if any questions he responds quickly.
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Darin T., Jun, 18 2024
Keith Gordon was very responsive and knowledgable about the services provided.
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Judith S., Jun, 17 2024
Lance was knowledgeable and friendly and answered all my questions.
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Irene M., Jun, 16 2024
Collin was very helpful and knowledgeable when helping me get with this insurance after I explained how much I’m paying at another insurance company
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Leeann L., Jun, 16 2024
I have been with AAA for almost 15 years so me changing was huge for me. But Michael made the process so easy. He answered all the questions I had.
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Devin G., Jun, 15 2024
Lance took care of my insurance needs quickly and efficiently
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Vanessa A., Jun, 15 2024
Quick to respond and because of my work schedule was able to communicate via text and email rather than phone call. And also, just amazing!
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Nancy B., Jun, 15 2024
Gave very clear information, no pressure
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Lisa A., Jun, 14 2024
Lance was on the spot when I needed him. He did the research and had answers for me that beat the competition.
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Tammy L., Jun, 14 2024
Mollie was great and took care of everything I needed.
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Barbara H., Jun, 13 2024
Lance immediately responded to me. I was referred by a friend, since I’m new to the Tyler area. I wanted to price shop & he was on it right away & was able to help me with Auto, Homeowners & Renters. Appreciate so much his willingness to answer all my questions & to make sure I understood the changes & new policies. Would definitely recommend him to others. A satisfied customer here!!
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Carleigh P., Jun, 12 2024
Great customer service! Keith was very helpful and answered my questions!
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Thomas R., Jun, 09 2024
Proffesionalism and timeliness.
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Randall M., Jun, 08 2024
Direct access to broker-no call center to deal with and Miollie was very personable, responsive to our needs and requests and found us a more affordable rate with great coverage.
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Nancy S., Jun, 08 2024
The attentiveness of Keith to help with my insurance needs.
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Jon A., Jun, 08 2024
Service
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Gabriel B., Jun, 05 2024
VERY FRIENDLY AND KNOWLEDGEABLE
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Laura W., Jun, 05 2024
Quick, efficient and friendly service from Lance. My daughter referred me to him and I was not disappointed.
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Amy S., Jun, 02 2024
Jess was amazing! The process was easy thanks to him!
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Karen S., Jun, 01 2024
Lance was very helpful and knew what I needed regarding homeowners insurance.
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Jennifer H., May, 24 2024
Michael was an excellent agent to work with. He sent me quotes the same day. He made getting my new house insurance a breeze. I am very satisfied with his work.
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Lauren R., May, 23 2024
The service provided by Keith was nothing short of exceptional. From the moment I reached out with my inquiries, he displayed unparalleled professionalism and expertise, guiding me through every step of the process with clarity and patience. Thanks to his diligence and dedication, I now have peace of mind knowing that my insurance needs are in great hands.
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Melissa S., May, 20 2024
Lance was awesome! He got me the info I needed super fast and was able to save me around $50 a month!
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Scott E., May, 18 2024
Great customer service
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Ginny S., May, 18 2024
All questions were answered
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Susan S., May, 17 2024
Talking with Jess about policy options and his great knowledge of pricing and ease of communicating with me. Very personable, like talking to a new friend. Mollie was fabulous and worked with me in Jess's absence to put the finishing touches on both home and auto policies. She was outstanding to work with.
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Dave O., May, 16 2024
Professional service. Easy to talk with, listens!!!! Detailed answers.....
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Joseph M., May, 16 2024
Mollie was extremely helpful, friendly, and transparent. I felt I could trust her to look out for me and find me the best rates.
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Warren P., May, 16 2024
Lance listened to all of my concerns and tailored the home and auto insurance to our needs! Fantastic service and met my goal of saving money!
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Alyssa J., May, 15 2024
Mollie was amazing and so helpful!
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Julie A., May, 15 2024
Excellent customer service!
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Kalynne A., May, 14 2024
Quick to help.
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Scott P., May, 13 2024
Value for the money
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Timothy A., May, 10 2024
Best customer service and best rate.
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Daisy B., May, 09 2024
Lance was able to give me the best quote for auto insurance. He was quick at responding my calls/texts and explained/answered all of my questions. You’re awesome Lance ! #goosegang
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Annie A., May, 06 2024
(:
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Candice T., May, 06 2024
he was great!
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Joshua A., May, 04 2024
Very helpful in explaining things. Very responsive. Respectful, and motivated.
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Susan A., May, 02 2024
Michael is an exemplary part of your team and very knowledgeable about the products available to your clients.
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Rodney F., May, 02 2024
Good communication. Easy to work with.
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Amy W., Apr, 30 2024
I gave a satisfactory score b/c Mollie took the time to explain the difference in my current policy and new policy. She was very patient with me and all my questions.
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Elliot A., Apr, 26 2024
Jess was was courteous & helpful in finding us a homeowner's policy we could afford.
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Jeffery H., Apr, 22 2024
Professionalism and very courteous.
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Pamela M., Apr, 21 2024
Agent is friendly, helpful, found me a good deal on some of my insurance needs.
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Melinda P., Apr, 20 2024
Honesty
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Linda A., Apr, 20 2024
Excellent service and amazing savings were found for me by Mike Stroud.
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Lindsey G., Apr, 18 2024
Mollie was very easy to talk to and made the process super easy for first time home buyers!
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Kenneth S., Apr, 18 2024
I appreciate how easy and effortlessly the process was. Thank you
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William S., Apr, 18 2024
Jess was prompt and efficient.
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Stephen S., Apr, 18 2024
Quick response
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Annette P., Apr, 09 2024
Mollie was very helpful in helping me find insurance that would better fit my needs .
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Alexandra G., Apr, 06 2024
Excellent customer service
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Dale C., Apr, 05 2024
Jess was very professional, knowledgeable, and most of all, prompt and friendly, going above and beyond to make sure i had what I needed. Excellent service!!
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Kenneth D., Apr, 05 2024
She is an excellent agent! Very knowledgeable and helpful. I will definitely send my friends and family to her!
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Margaret E., Apr, 05 2024
Excellent service
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Zac W., Apr, 04 2024
Michael is hands-down the most efficient insurance agent that I’ve ever worked with. He was awesome.
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Dana T., Apr, 03 2024
Lance was kind and understanding.
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Jackie L., Apr, 03 2024
The attention that was extended to us and the customer service. Primarily the friendly attitude from all the employees throughout the company. It felt comfortable, welcoming; yes important.
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Dancie S., Apr, 02 2024
Mollie was great she is professional and will put in the time and work to give her customers the best deal for them she also communicates well so I appreciate that!
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Corban R., Mar, 31 2024
Great service
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Shera-donne L., Mar, 30 2024
Jess was quick to contact me. Very, very nice over the phone and offered me more than one option.
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Craig A., Mar, 30 2024
Mollie was a joy to work with. She met all of our needs promptly, efficiently, and effortlessly. She took care of everything for us, the easiest transaction I’ve ever had. She was professional and very knowledgeable of the insurance ins and outs. So thankful to have the opportunity to work with her now and in the future.
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Melodie C., Mar, 29 2024
Sara Zarate was the insurance agent that helped me compare quotes for homeowners insurance. She was very helpful, and always available for any questions that I had. If she didn't know the answer, she was upfront about it and let me know that she would confer with her colleagues to make sure she gave me the correct information. I could always hear the smile in her voice, which is a big plus in my book. Sara is exceptional with her customer service skills. The biggest thing that I appreciate is she found me excellent coverage with Allstate at a much cheaper price than my previous homeowner's insurance. I questioned her about the difficulty with Allstate approving claims, she stated that if that should happen she and her office would do everything in their power to help me get the claim approved. I will definitely reach out to Sara at Goosehead for any of my future insurance needs. Melodie Clifton
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Bethany C., Mar, 28 2024
Quick, easy, and friendly service.
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Josh D., Mar, 28 2024
Quick to answer questions. Good correspondence.
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Leanne R., Mar, 27 2024
Michael was wonderful to work with. He listened to what I needed/wanted and was able to work out the best option for me. He was great with answering questions and was always available or quick to respond whenever needed.
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Phillip G., Mar, 26 2024
Directly to the point, worked on a quote on the phone right when I called unlike the other insurance agencies I called prior to reaching Michael at Goosehead.
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Allen W., Mar, 26 2024
Keith was extremely helpful. He took the time to review all of my options, and walked me through to my final choices.
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Elizabeth M., Mar, 26 2024
Very quick service, friendly, and responsive!
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Luis A., Mar, 25 2024
Michael was very knowledgeable and also very helpful in finding the insurance most suitable for our needs.
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Jennifer R., Mar, 24 2024
They’re great
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Viviane O., Mar, 23 2024
Keith was extremely helpful! So grateful for his knowledge and insight!
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Abby W., Mar, 21 2024
Efficient & easy to communicate with!!
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Lisa S., Mar, 21 2024
Keith made my decision and all the steps so easy. He is an asset to your company
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Yolanda E., Mar, 19 2024
The speediness of getting the quote I needed and the rates!!!! Yolanda Eyley
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Roderick W., Mar, 16 2024
They cut my monthly premium in half!!!
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Autumn P., Mar, 13 2024
Pleased with service!
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Sergio R., Mar, 12 2024
Quick response and best rate on house insurance found
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Michael O., Mar, 04 2024
Christin did a good job checking rates, and finding us an affordable plan for our home and cars. Very easy to work with.
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Linda A., Feb, 29 2024
Michael Ashdown he was wonderful, he was patient with us. We had many questions. What we didn’t understand he explained no matter how long it took he made us feel at ease.
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Eric O., Feb, 27 2024
Goosehead Insurance - Phaup Agency saved us over $2,500 a year in Auto & Home insurance with all the coverages we need to cover even a catastrophic event! 🤯 AND! They got me GREAT business insurance specifically tailored to the needs of my business! It was the most hassle-free insurance experience of my life! HIGHLY RECOMMENDED!!! 🙌
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Stacy S., Feb, 23 2024
He was very nice and knowledgeable. I am also a GTAR member and plan to make changes to my insurance.
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Patti F., Feb, 23 2024
I rarely refer…
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Allison G., Feb, 23 2024
Keith made getting home insurance easy and painless, plus he provided the best price by far for the policy I needed.
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Diana A., Feb, 23 2024
Sara Zarate is very helpful and friendly.
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Brian B., Feb, 22 2024
Experience
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Dawna S., Feb, 21 2024
Michael was professional and answered all of my questions. He replied to emails and provided a quote quickly
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Christian J., Feb, 21 2024
Lance was amazing! He answered all of my questions and made sure i was set with everything !
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Lisa R., Feb, 20 2024
Excellent service and pricing
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Melissa L., Feb, 20 2024
Mr. Stroud went above and beyond to help me find the plan that worked best for me. He was very attentive and answered any questions I had. I would use him again. He is a great asset to this company.
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Melvin D., Feb, 19 2024
Sara! Great personality and great service! She worked hard finding us the right policy.
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Paul R., Feb, 17 2024
Michael is very professional, knowledgeable, and quick to respond. He worked hard to help me get the right policies for me. I enjoy working with him.
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Jacqueline L., Feb, 16 2024
Michael was very knowledgeable and friendly, and he got us a great rate!
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Andrea J., Feb, 12 2024
The people. 10/10 best people to work with. Keith is knowledgeable, straight forward, and all around easy to work with. Collin and the whole team are top tier. Great job to the whole flock!
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Steven H., Feb, 10 2024
Quick service and an easy process.
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Elizabeth H., Feb, 10 2024
Michael explained how he could address the situation we were in, he set reasonable expectations early on, and he delivered a solution! He made the process straightforward and easy!
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Siarra P., Feb, 08 2024
Michael was great! He made this process super easy and fast.
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Shannon D., Feb, 08 2024
Agent responded to our request quickly and was very courteous
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Stone A., Feb, 07 2024
Lance was very honest, helpful and was able to answer all of my questions.
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Arthur J., Feb, 07 2024
Michael was very responsive and super professional and delivered all he said he would in a superb manner.
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Andrew S., Feb, 06 2024
They were very prompt on everything.
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Allison L., Feb, 01 2024
Michael was easy to work with and very kind!
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Samuel D., Feb, 01 2024
Great service and responsive staff.
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Douglas S., Jan, 25 2024
Good explanations , great knowledge, courtesy and promptness with anything needed from Michael he was great
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Janice J., Jan, 22 2024
Courtesous, knowledgeable, attentive to us, has personality plus...makes the decision easy to make the change
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Burt S., Jan, 21 2024
Professionalism of Keith
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Abigail C., Jan, 20 2024
Keith was super helpful, prompt, and easy to work with. He got me fixed up.
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Ferndando C., Jan, 20 2024
Lance was great !
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Dylan S., Jan, 20 2024
Very helpful
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Haley W., Jan, 18 2024
Jess was super helpful and responsive. His communication was excellent in providing updates on the status of our insurance.
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Dianna C., Jan, 17 2024
Keith was awesome from the very first phone call. He helped us get the best rates and was very friendly. He listed to me and answered all of my questions. Very pleasant experience.
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Jennifer S., Jan, 16 2024
Easy to work with. Very quick to respond and very professional.
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Mark T., Jan, 16 2024
Keith responded promptly to our inquiry and was knowledgeable, friendly and patient.
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Jennifer K., Jan, 14 2024
Excellent customer service and extremely quick quotes!
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Artria C., Jan, 14 2024
Great service should be praised!
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Donnie H., Jan, 13 2024
Friendly service and competitive rates
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Jenny N., Jan, 13 2024
Michael Ashdown, my agent, was very courteous, informative, and handled all my insurance needs accordingly to my specific needs in a timely manner.
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Rogelio B., Jan, 12 2024
Great service
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Deborah C., Jan, 12 2024
I love that Goosehead was willing to find the right fit for my budget.
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Sherra R., Jan, 11 2024
Agent was very helpful and very quick to respond.
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Adam M., Jan, 09 2024
Jess Martin is awesome!
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Brady L., Jan, 09 2024
Cost, customer service, the ease of it.
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Debra C., Jan, 03 2024
I felt that Lance Sellers was very personable and professional. He walked us through all of our options and helped us choose the best one for our autos and home which saved us more money than we expected.
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William S., Dec, 29 2023
Good service, knowledge of product, and competitive pricing
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Marjorie G., Dec, 23 2023
Lance was a pleasure to work with and helped me find an auto policy that I’m happy with. His response to my voicemail was prompt.
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Patricia M., Dec, 18 2023
Lance jumped in and started working on this at 9pm on a Sunday. Smooth and easy process and he took care of me. Y’all rock.
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Brittany V., Dec, 16 2023
Michael was very knowledgeable and willing to answer all of my questions, multiple times in some cases. We are purchasing our first home and everything can be overwhelming so it was nice to feel a little relief.
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Stefanie S., Dec, 15 2023
This agency was recommended to us by our friends. It was easy to request a quote online. Keith responded promptly with options. The location of the agency is very convenient for us. Keith was very helpful and knowledgeable. We appreciated his time, kindness, and honesty. He made the transition seamless to get signed up with our new auto, renter's, and jewelry insurance.
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Enrique A., Dec, 14 2023
Great service. Not pushy
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Nicole K., Dec, 12 2023
Lance has been amazing. He’s professional and knowledgeable. I’ll be referring everyone to him.
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Spencer M., Dec, 11 2023
Quick and easy homeowners quote. Friendly.
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Francisco L., Dec, 08 2023
She is very professional.
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Ronald E., Dec, 08 2023
Jess explained everything perfectly and found me better coverage for a cheaper price than progressive. Already recommended to friends and family.
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Yocelyn A., Dec, 07 2023
it was just a pleasure to work with Sara
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Kenneth W., Dec, 07 2023
Great Service, very timely and responsive
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Azucena M., Dec, 06 2023
She is very friendly and professional.
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James B., Dec, 03 2023
Service and Quality
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James S., Dec, 02 2023
Fast efficient service. Friendly knowledgeable agent. Great competitive pricing.
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Kristien W., Dec, 02 2023
Lance was awesome! Super quick and very informative! He even worked beyond normal business hours to get everything taken care of quickly for me!
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Thomas F., Nov, 23 2023
Sara was friendly and professional. She worked hard to find a rate that was great for me.
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Kaye C., Nov, 22 2023
Great
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Shannon M., Nov, 17 2023
Jess Martin was very helpful - quick to respond and answer questions.
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Ascencion G., Nov, 16 2023
She treated me very well and did her best to find me the best price and was very kind,
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Tayler B., Nov, 13 2023
He helped me out quickly and saved me money!
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Philip L., Nov, 13 2023
Great experience!
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Amber L., Nov, 11 2023
Very easy process. Michael is honest and efficient.
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Karla E., Nov, 11 2023
Keith was very knowledgeable and went into great detail with the different options of policies. I have been with a company that did not have a local rep here and it really makes a difference to find a company local that you know and trust the agent and they will stand by you when you need them.
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Omar V., Nov, 10 2023
Excelente servicio muy amable
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Ashley F., Nov, 08 2023
Michael was wonderful and found me a great policy with a very competitive price considering I was adding a new teen driver.
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Vickie R., Nov, 07 2023
Lance Sellers, worked so hard to get me the beat rate
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Christina S., Nov, 03 2023
Overall good experience
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James N., Oct, 31 2023
Michael Stroud
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James N., Oct, 31 2023
Michael Stroud
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Jaqueline S., Oct, 29 2023
Michael Ashdown has been a great professional to deal with. He has responded promptly and fulfilled all of our requests in a timely fashion with great customer relations skills!
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Pete r., Oct, 29 2023
very responsive and eager to help.
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Jared E., Oct, 27 2023
Michael Stroud was very responsive, prompt, polite and helpful.
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Tracie L., Oct, 26 2023
Prompt service
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Daniel S., Oct, 25 2023
Excellent service and information!
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April C., Oct, 25 2023
Lance, our agent, did a fantastic job. Answered all our questions and worked hard to get us the best rates in a quick manner.
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Susan D., Oct, 24 2023
Great customer service!!
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Joy T., Oct, 24 2023
Michael made this very easy and smooth, easing part of the process of purchasing a new home!
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Anthony P., Oct, 23 2023
Michael was very friendly and knowledgeable on the offering and service. Thanks!
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Rodney M., Oct, 21 2023
Great service
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Justin W., Oct, 20 2023
Jess had everything completed in just a few minutes. I was expecting changing insurance to be a headache and it couldn’t have gone any smoother.
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Amadita R., Oct, 18 2023
Jess and Lance are the best.
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Jared D., Oct, 18 2023
Michael was Extremely knowledgable and helpful he took time to talk to me about the needs we had and found the best option for our family
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Donna N., Oct, 15 2023
Everything went great
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Paul B., Oct, 14 2023
Fast, personalized service
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Jose H., Oct, 12 2023
Excellent customer service
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Nick A., Oct, 11 2023
Jess Martin was great to work with. I will ultimately evaluate the insurance, if or when I have a claim.
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Laronda J., Oct, 10 2023
Great Work!!!
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Jack B., Oct, 10 2023
Michael Ashdown was very professional and achieved our needs.
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Constance M., Oct, 06 2023
Very helpful!
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Mary L., Sep, 28 2023
Jess Martin is awesome
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Andrew D., Sep, 28 2023
Lance was easy to work with and flexible despite my delayed responses. He came across as a real person, funny but still professional and knowledgeable. Appreciate the help saving money!
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Sherri G., Sep, 27 2023
Lance was very easy to work with and got me the insurance I needed, bonus was it was a great deal!
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Noel H., Sep, 27 2023
While I am pretty likely to recommend Goosehead, there might be circumstances where I might recommend someone else. Not a reflection on Goosehead, just saying there might be some circumstance where I might recommend someone else. Very happy with Sara, I think she did a great job.
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Alatia B., Sep, 27 2023
Michael Ashdown. He is very knowledable and professional. He is also communcative and explains the policy lingo in an easy to understand way. I also feel he is trustworthy. I had an excellent experience with him on finding a new home and auto policy.
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Robert W., Sep, 27 2023
Keith was personable, professional and knowledgeable. He explained everything clearly. He’s a great agent!
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Donald K., Sep, 24 2023
Cool Dude
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Joshua C., Sep, 24 2023
Very helpful and knowledgeable
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Jerome B., Sep, 23 2023
Very friendly and informative
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Barry S., Sep, 21 2023
Quality service and follow up and follow throughly!
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Johnathan T., Sep, 21 2023
Great customer service.
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Tommy S., Sep, 21 2023
Easy process
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Sandra S., Sep, 21 2023
Easy process
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Mikhail V., Sep, 21 2023
Quick and easy.
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Henry A., Sep, 20 2023
Good explanations of my options and the agent looked all the companies and made a good suggestion. It was a pleasure to deal with him. (Michael Ashdown).
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Sharon F., Sep, 19 2023
Lance was hard at work on a Saturday! He spent a great deal of time searching for the best coverage with the best rates. The transition to the new carrier was seamless and the savings is surprising.
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Robert B., Sep, 19 2023
Lance was prompt with communication and had a quote back to us very quickly.
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Scott S., Sep, 18 2023
Communication was very clear and prompt. The process to get a policy done was painless. Thank you Collin and Jess for all of your help!
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Wendy L., Sep, 15 2023
He gave me the details and the reason why the prices were the way they were and gave me choices.
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Kolton K., Sep, 15 2023
Great service!
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Robert B., Sep, 14 2023
ease of process prices quoted
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Amber R., Sep, 13 2023
Very professional and friendly customer service !!
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Larry T., Sep, 12 2023
Great customer service
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Samantha B., Sep, 11 2023
Lance Sellers
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Sandra D., Sep, 10 2023
Jess was efficient, timely and listen to what my wishes were for the service needed
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Holly C., Sep, 09 2023
Lance made the whole process simple and easy. Very professional, friendly and knowledgable. 5/5 will recommend
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Felicia Y., Sep, 03 2023
The truth, patience, taking the time to explain and answer questions.
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Jenna H., Sep, 02 2023
Great service!
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Katherine J., Sep, 02 2023
Excellent customer service
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John L., Sep, 01 2023
Michael Ashdown did an amazing job. This is our first homebuying experience and he was very patient with me and walked me through the process of homehowner's insurance very throughly. If I could have given him 12's, I would have. He also saved us a bunch of $ with bundling home/auto! Walk over and give him a pat on the back or a high five, he's great at his job! 😂
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James C., Aug, 31 2023
Because Lance was great to work with. He's the only reason I'm working with Goosehead insurance to be honest!
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Christina S., Aug, 31 2023
Great customer service experience!
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Jessica Y., Aug, 29 2023
Jess is so easy and available to communicate with!
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Lyman B., Aug, 26 2023
Everyone was very helpful and ready to assist me/ price was much lower then others and reasonable with full coverage- thanks for putting a office in tyler
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Stephen R., Aug, 22 2023
Jess was absolutely outstanding! Quickly came up with the policy I needed and explained the choices thoroughly. I couldn't be happier.
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Michael M., Aug, 21 2023
Michael was very patient with all the questions we had and very knowledgeable
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Robert S., Aug, 19 2023
Lance was kind, considerate and helpful!
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Judy G., Aug, 17 2023
Michael has been the answer to all my issues with my current home insurance c o.
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William B., Aug, 16 2023
Always great service and friendly.
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Morgan S., Aug, 15 2023
Lance worked in a timely manner and was very informative, if he didn’t have an answer immediately he was up front and found the answer promptly. I appreciate the hard work Lance provided and the excell Customer performance he provided!
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Dori L., Aug, 11 2023
I'm very pleased w/the quotes and the helpful, friendly and knowledgable service provided by Michael.
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Spencer D., Aug, 11 2023
Lance was very friendly, helpful and informative
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Caleb B., Aug, 11 2023
Michael is the g.o.a.t.
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Kathy F., Aug, 11 2023
Me asking questions, very thorough in giving me the answers. Also was very patient with me during the enrollment process. Great customer service!
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Joseph D., Aug, 11 2023
Not extreme pricing and someone told me tobtrust in them. So I am and do. SARA ZARATE was very professional and helpful
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Stephanie M., Aug, 10 2023
Lance S. was kind, efficient and sent me exactly what I was looking for.
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Kevin D., Aug, 07 2023
Very up front , found me the very best quote
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Gina A., Aug, 06 2023
Quick response and great quote for the rental insurance needed. Very helpful, efficient and friendly.
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Bryan H., Aug, 03 2023
I got good coverage at a reasonable price. My agent, Keith Gordon, was knowledgeable, easy to talk to, helpful and thorough. He also has the rare trait of common sense.
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Cora W., Aug, 03 2023
I needed a policy quickly for my loan process and Keith delivered. I was set up in less than 24 hours with exactly what I needed.
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Pauline P., Aug, 01 2023
Everything went very smooth
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Sheila F., Jul, 30 2023
Jess was very helpful, courteous and called me back just what he said, job well done. Appreciate it
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Johnathon D., Jul, 29 2023
Michael was awesome and saved us a ton of money monthly! He also made everything super easy! Thank you!
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John L., Jul, 29 2023
Great group, great options, and great savings!
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Mike J., Jul, 27 2023
Lance is the strongest insurance agent I've ever met. He crushes other companies' quotes on the daily.
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Melissa R., Jul, 22 2023
Listened and understood what I need.
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Cris C., Jul, 22 2023
Personable, outstanding customer service. Great attitude, fast and efficient.
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Michael W., Jul, 20 2023
Timely service and ease of process getting the coverage I needed.
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Frank O., Jul, 14 2023
I work in the Insurance Industry and Lance was fantastic
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Michael S., Jul, 10 2023
I gave Michael the information needed to bundle 2 policies and he was able to come up with a figure within 30 minutes. He explained it and I was satisfied. He helped me through the paperwork involved and I was able to contact by phone after hours for questions.
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Kailye G., Jul, 08 2023
We had Micheal at Goosehead who throughly explained everything for us. Kept in touch to make sure we have everything we need!! Loved the experience
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Brady M., Jul, 07 2023
Was referred to by a colleague and was pleased with the service and pricing.
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Donna D., Jul, 02 2023
Very satisfied with the people that worked with me to make it easy as possible
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Debra M., Jul, 01 2023
Great customer service! Great policy pricing!
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Gary W., Jun, 29 2023
Good guy
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Debra C., Jun, 29 2023
Excellent customer service and pricing!
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Huiberdina V., Jun, 29 2023
the courteous and superior service ...and kindness from Mr. Sellers!
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Clint T., Jun, 27 2023
Great service and good price
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Mark W., Jun, 26 2023
Service was fast, friendly and resulted in a good quote. I was in a hurry to get coverage for a new house, and Lance Sellers was able to get it done very quickly and efficiently.
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Dana L., Jun, 26 2023
Michael Ashdown was very efficient, helpful and courteous in a stressful moment for me. Thank you!
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William R., Jun, 24 2023
Service!!
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Cynthia G., Jun, 23 2023
Jess was amazing. I did not contact him unit the day AFTER I closed escrow on our new property in Texas. He got to work right away, finding the listing so he could evaluate the property. After a few hours he got us insured the same day. We are so grateful!
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Tracey H., Jun, 22 2023
Lance was extremely helpful and very patient with me. He explained everything to us on each policy. Very pleasant to work with
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Cassandra Z., Jun, 16 2023
Michael was attentive to my needs answered all of my questions and helped us get the coverage we needed and saved us money.
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Rhiannon M., Jun, 15 2023
great service fast turnaround
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Cory Z., Jun, 14 2023
We got the help we needed with insurances. Michael has been quick to anaeee any and all questions and also help save us money.
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Monica H., Jun, 14 2023
Got right to the point, easy application over phone and then quick discussion to modify.
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Elizabeth B., Jun, 11 2023
He was helpful, answered questions and was oatienr
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Lindy O., Jun, 11 2023
Very helpful and responsive, excellent customer service.
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Haley O., Jun, 08 2023
Lance was very proficient in providing information and keeping great communication. Any question I had he answered with urgency and dedication to ensure I was satisfied and had no problems.
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Jill M., Jun, 07 2023
Collin Phaup was so amazing at explaining everything. We felt so blessed to have such a wonderful insurance agent! We will definitely be referring others to Collin and your company.
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Dean M., Jun, 07 2023
Everything I have ever done with Goosehead over the years have been great! The entire Phaup agency has always been extremely informative, Helpful, full of passion, and patience! Every time I have a question, I get a quick and informative response!
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Connie B., Jun, 05 2023
Excellent, pleasant service
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Ethan H., Jun, 05 2023
He provides great insight and insurance options.
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Melissa D., Jun, 05 2023
Jess was very helpful and kind.
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Heather J., Jun, 04 2023
Incredible service and support from Keith, Chris, and Michael through the process. The rates and coverage are also best we found after receiving multiple quotes.
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Eva L., Jun, 04 2023
Michael was very helpful and professional, answered all my questions and explained the coverages on my auto insurance very well. I will definitely recommend Collin and his staff. It was a very pleasant experience.
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Lacy D., Jun, 03 2023
Great service
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Leann W., Jun, 01 2023
Lance was a wonderful and helping hand in my rental insurance search experience. I appreciate his help and will refer him and you guys to others as well.
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William O., Jun, 01 2023
Great folks
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Vera H., Jun, 01 2023
Help with saving
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Jamey V., Jun, 01 2023
Great service and cost!
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Laura R., May, 31 2023
Friendliness and service
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Wendy M., May, 30 2023
Colin is awesome
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Alexandra G., May, 30 2023
My only regret is not calling Michael 5 months ago ! Could’ve saved $700+ this year had I not put it off and the whole process only took like 5 minutes !
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Stephen V., May, 10 2023
They were very professional and polite. Always followed through with everything that was discussed.
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Trey M., May, 10 2023
JESS IS AWESOME, HE TOOK SUCH GOOD CARE OF ME, THAT I SET UP MY GRANDSON WITH HIM ALSO. HE IS EXCELLENT
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Catherine P., May, 09 2023
Professional, great service and rates!
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Brittanny D., May, 05 2023
Jess was very polite, communication was great, and answered every question I had :)
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Kristen F., May, 02 2023
Collin was quick to help me find the auto policy I needed at a great price! Very helpful and easy to work with.
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Adolph H., May, 02 2023
Meeting with Collin Phaup. He took the time to understand my needs/situation.
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Jay S., Apr, 29 2023
quick and courteous service
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Jennifer S., Apr, 22 2023
Michael was extremely helpful, friendly, and thorough. He listened to our coverage needs and worked to find the best price with a reputable company. He made requested edits quickly and simply made shopping for insurance easy!
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Heather G., Apr, 20 2023
Jess Martin was awesome to work with. He was very responsive and helpful.
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Tiffany D., Apr, 18 2023
Was super quick with responses and provided information in great detail.
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Matthew M., Apr, 17 2023
Jess Martin was proficient in helping me select an insurance policy.
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Ron W., Apr, 16 2023
Michael was very helpful and informative. Not pushy and answered all me questions quickly. Heath Honzell referred me to you and he was correct in saying that everything went smooth and painless and got a much better rate with better coverage
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Cheri L., Apr, 14 2023
Was great working with Jess, he was always available to assist and just very knowledgeable!
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Stephen H., Apr, 13 2023
rapid customer service. only had to explain things once
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Jonathan P., Apr, 13 2023
Proactive, professional and courteous agent. CLEAR, concise AND caring communication
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Neil M., Apr, 08 2023
Ever thing was handled for us without even lifting a finger. Very fast service.
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Christine S., Apr, 06 2023
Very professional and excellent service
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Michael S., Apr, 06 2023
Excellent, prompt customer service with great rates
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Juanita D., Apr, 05 2023
SUCH a pleasant experience. Jess was truly awesome!
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Lawrence D., Apr, 05 2023
Jess was very easy to work with and provided outstanding service!
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Yvonne R., Apr, 04 2023
Micael was so personable and helpful. He thoroughly walked me through and explained everything.
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Teri L., Apr, 03 2023
Collin and his team are extremely knowledgeable, professional and personable. They do an amazing job of making insurance easy!
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Jack P., Mar, 30 2023
Michael provided fantastic service, excellent follow-up, and answered all questions quickly and professionally.
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Clay H., Mar, 29 2023
Michael Ashdown was extremely knowledgeable, courteous, and made the transition from one provider to another seamless. Fantastic customer service, which seems to be a rarity in recent months.
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Walter Y., Mar, 28 2023
Promptness in answering our questions and searching for our best options. It's great working with someone that cares and is looking out for our well being!
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Tiara R., Mar, 28 2023
COLLIN HAS BEEN EXTREMELY HELPFUL, HE HAS ANSWERED ALL QUESTIONS I HAVE HAD, SUPER NICE GUY. VERY PROFESSIONAL. CUSTOMER SERVICE IS TOP KNOTCH!!
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Ryan G., Mar, 28 2023
I really enjoy working with Keith. I have sent him business in the past and if he is good enough for my customers, he is good enough for me!!!
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Jacqueline H., Mar, 27 2023
I was recommended by a satisfied customer, and reputation goes a long way. The ease of being able to satisfy my request was quick and extremely helpful.
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William T., Mar, 26 2023
Jess Martin great to work with. Gave good answers to my questions. Competitive rates. Nice office.
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Robert G., Mar, 25 2023
Quick thorough quote. Great communication from my agent
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Brian S., Mar, 25 2023
Easy, fast, and good rate.
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Leigh J., Mar, 25 2023
He was very friendly, knowledgeable and answered all my questions.
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Gertrude P., Mar, 25 2023
Jesse Martin was excellent and very patient and thorough with me. Her made everything clear to understand .
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Maile S., Mar, 24 2023
Michael was very kind, friendly, and extremely helpful!
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Russell A., Mar, 24 2023
Kieths services were excellent. And your prices were fair
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Jeffrey W., Mar, 23 2023
I liked that I had the option of an online estimate. And I really like when I called to go over the estimate, the phone was answered and not a message. I did Not feel pressured that the agent ~Micheal Ashdown~was too busy for me!
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Deborah E., Mar, 23 2023
Michael was very helpful. He presented me with several options and then helped me choose the auto and home owners policies that best fit my needs.
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Clifford W., Mar, 22 2023
He was most attentive and got on it right away. He gave a quick response and found a great policy.
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Steven C., Mar, 21 2023
Customer service was excellent and I was kept in the loop every step of the way. Michael went above and beyond to find rates that would fit us best and worked with our lender to make sure it was within our budget.
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Diana R., Mar, 20 2023
JESS WAS AWESOME, I CALLED FREAKING OUT, TRYING TO GET INSURANCE ON MY TWO CARS, HE ANSWERED EVERY QUESTION, CALMED ME DOWN, FINISH WITH THE PROCESS, I HUNG UP, THANKING THE LORD, THAT JESS ANSWERED THAT DAY.
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Mally C., Mar, 19 2023
Very helpful and kind! He was so patient and went through the whole process and explained things very well.
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Stacy P., Mar, 16 2023
Mr. Keith was so helpful and informative. Exceeded my expectations. Great to work with!
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Steven L., Mar, 13 2023
Responsive, competitively priced, friendly.
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Edith M., Mar, 09 2023
Michael was helpful, provided me with excellent efficiency and customer service!
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Rodney T., Mar, 09 2023
Keith was very helpful and clearly explained everything to me a first-time home buyer
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Nikolaos K., Mar, 08 2023
Keith not only provides wonderful assistance but responds with speed and such a kind demeanor. I am beyond thankful to work with him and plan to continue in the future.
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Mary M., Mar, 03 2023
Greeting n being respectful and answers my questions at my level .
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Rachel M., Mar, 02 2023
Michael was very nice and professional. He worked quick to help me and was able to save me over $255 on my car insurance.
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Daniel B., Mar, 02 2023
Agent was prompt, courteous and helpful.
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Tracy D., Feb, 26 2023
Very prompt response and quote. Extremely nice to work with.
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Randi W., Feb, 24 2023
I really appreciated the responsiveness from start to finish and how knowledgeable Michael was anytime I asked a question.
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David H., Feb, 22 2023
Keith was great. Very professional, friendly, and responsive. He was a huge help!
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Gina L., Feb, 22 2023
Michael has been great to work with and has provided great customer service. He has made the process simple and not complicated.
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Hugh J., Feb, 19 2023
easy to understand and fast to signup
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Lolita F., Feb, 17 2023
Very helpful and professional answered all my questions.
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Darla I., Feb, 16 2023
Thank you
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Tamara L., Feb, 16 2023
explanation was good and thorough
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Kye C., Feb, 15 2023
Easy to work with.
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Stephanie A., Feb, 15 2023
We had a drastic increase in our insurance payment with another company. Jess worked hard and fast on getting a rate that was more affordable to us.
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Michael A., Feb, 14 2023
Jess was personable and helpful. Gave us a better quote than others, for sure!
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John C., Feb, 14 2023
Good service, knowledge of product, and friendly.
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Deborah G., Feb, 11 2023
Price of Home/auto Ins
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Nicholas S., Feb, 11 2023
Keith Gordon was amazing! He found me a much better price on auto insurance with better coverage than what I currently had. Couldn’t be more pleased!
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Michael C., Feb, 11 2023
To the point, efficient, and readily available
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Jennifer L., Feb, 09 2023
Knowledgeable, listens to your questionss
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Ryan B., Feb, 09 2023
Incredible customer service from Jess. He was able to find me a quote very quickly that covered all my needs, and saved me a large amount on my premiums.
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Thomas L., Feb, 07 2023
Good coverage and rates. Michael was very professional and answer my questions.
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Rebecca O., Feb, 04 2023
Collin is very efficient, accommodating and personable. I feel confident having him as my agent.
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Pauline M., Feb, 04 2023
Quick and comprehensive turnaround. Very responsive
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Sanjuana A., Feb, 01 2023
Jess Martin was so helpful through the entire process of getting both home and auto insurance. He was very thorough and answered all our questions with clarity. As first time home buyers we weren’t sure what to except but we had a great experience working with Jess. Would definitely recommend him and Goosehead Insurance.
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Aaron G., Jan, 31 2023
Advisor was east to work with
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Rodney C., Jan, 28 2023
Michael was very nice and helpful. He did the research to get me a good price on my insurance.
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Thomas W., Jan, 27 2023
He had good knowledge of what he was doing and had good answers and courtesy
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Larry M., Jan, 26 2023
Willingness to help and availability.
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Priscilla L., Jan, 26 2023
Michael asked pertinent questions to bring my auto premium down even further than the AI result. He was not aggressively selling me, but providing me information to help me make choices. As my homeowner situation evolves, Goosehead will get my business.
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Shyann M., Jan, 24 2023
He was quick responsive and kind
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Wendy K., Jan, 24 2023
Michael was very helpful and knowledgeable about different products and options.
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Faith W., Jan, 20 2023
Michael was very nice, and was very detailed when it came to explaining the policy to us.
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Jonathon S., Jan, 19 2023
Good fast service, and saved me money
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Heather P., Jan, 19 2023
Michael was available and very helpful in the process of switching our carrier. He shopped around and found us the best deal, bundling our home and auto into one. We are very appreciative and look forward to being able to reach him with any questions or concerns.
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Linda R., Jan, 18 2023
Michael did his job very well with a great comparison of many insurance companies and with being very responsive and getting to know his client. I will also be using Michael for all future insurance needs.
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Cooke., Jan, 16 2023
Collin is the Bomb Dot Com. I recommend him to everyone that is looking for insurance!
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Natalie D., Jan, 15 2023
Keith was great at explaining everything with our policy and communicating.
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Elizabeth S., Jan, 15 2023
He was way to work with and went above and beyond the others we worked with explaining what he did
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Tony R., Jan, 07 2023
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Dunbar A., Jan, 04 2023
My agent Michael Ashdown was very helpful, easy to talk to, informative and answered all my questions and concerns.
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Patricia Q., Jan, 03 2023
The agents are very nice and always available every time I got questions. Everything is easy to understand and very well explained. The process was fast and I am overall very satisfied with the dedication of the agents to the customers. I will highly recommend!
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Jennifer A., Dec, 26 2022
Michael was fantastic to work with! Very responsive and found us a great rate for both home and auto insurance!
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Jeffrey M., Dec, 20 2022
Purest professionalism from an insurance agency I've ever seen. I highly recommend Michael Ashdown and Goosehead insurance agency to anyone.
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Maria D., Dec, 19 2022
Collin, was very professional and amazing customer service. He explanined everything on the policy to me and answered all my questions in great detail.
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Melvin J., Dec, 19 2022
Service
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Waylon W., Dec, 16 2022
Excellent service
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Chad J., Dec, 16 2022
Very knowledgeable will highly recommend
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Debra W., Dec, 15 2022
Great experience!
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Austin A., Dec, 13 2022
The cost
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Allie M., Dec, 13 2022
Communication was top notch, rates were competitive and staff was friendly and helpful.
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Misty P., Dec, 05 2022
Everything was smooth and easy
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Pedro M., Dec, 03 2022
Michael was quick to respond, answered every question I had and was knowledgeable about the product he was recommending. I felt like he truly was finding me the best deal.
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Victory B., Dec, 03 2022
He was helpful, polite, friendly, kind and answered any question I asked and was able to get me a lower insurance quote and got back with me when ever I needed to ask bout my insurance if something I didn't understand he was great
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Landis M., Dec, 02 2022
Service and great rates
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Ashleigh N., Nov, 29 2022
Great service
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Jose G., Nov, 29 2022
Quick response and great insurance options!
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Deborah F., Nov, 25 2022
Micheal was very helpful,informative, knowledgeable & friendly.
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Brenda H., Nov, 25 2022
Very timely and professional help was given to me and my needs for quality insurance at a great rate
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Joseph T., Nov, 21 2022
quick, flexible, thorough. Answered my questions, offered a fair price, checked all options.
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Paige T., Nov, 20 2022
Keith was very helpful and personable
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Ken S., Nov, 19 2022
Fast knowledgeable understanding and polite service
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Stephanie H., Nov, 17 2022
He did an amazing job. He responded very quickly and got me exactly what I needed.
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Jennifer C., Nov, 17 2022
He was on point and did everything I needed him to.
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Randy W., Nov, 09 2022
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Amanda R., Nov, 03 2022
Great customer service and very helpful.
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Carin A., Nov, 02 2022
Jess was very easy to work with. He was very knowledgeable and professional. He got the work done quickly and with no problems.
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David L., Nov, 02 2022
Michael was very knowledgable regarding the specific insurance I needed, questions were answered promptly, and he did not hesitate to directly contact my lender with any missing documents/information, which made the process run smoothly and quickly.
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Terry J., Nov, 01 2022
Courteous & saved us $$$
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Nancy G., Oct, 30 2022
Got to me quickly with better costs
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James S., Oct, 26 2022
Quickly received quotes and follow up. Knowledgeable and talked through options.
star star star star star
Paula M., Oct, 21 2022
Very professional and efficient.

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