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About Goosehead

Goosehead Insurance is one of the largest and fastest growing, publicly traded personal lines insurance agency in the US. We provide a best-in-class way for clients to shop for and buy personal line insurance, knowing they have the right coverage at the best price. Goosehead was founded on the premise that the client should be at the center of our universe, and we believe that building for the best client experience imaginable will lead to sustained growth.

Our mission is to deliver an unrivaled insurance experience through the power of choice, candid advice, and passionate service.   We offer access to over 140+ insurance companies, at a single destination, where consumers can come for a range of quotes and insights, rather than searching company by company, site by site.  Our innovative technology and network of over 2,000 expert agents across 11 corporate sales offices and 1400+ franchise locations enable us to efficiently shop the market for consumers while providing them expert and region-specific advice, a key differentiator from other independent agencies in the market.

We are proud of our diverse and inclusive culture that results from the principles of meritocracy and servant leadership. All our management, internal committees, and groups value our diversity and promote inclusion and belonging across the organization.

Job Summary

As a Paralegal at Goosehead Headquarters, you will play an integral role in the company’s legal department by analyzing and preventing risk, protecting the company from liability, and helping secure the company’s intellectual capital. You will be responsible for supporting the office of the General Counsel and must be able to solve complex problems and work efficiently. Time management and attention to detail are of critical importance

Principal Duties and Responsibilities

  • Investigate and manage errors and omissions files
  • Investigate and respond to department of insurance complaints
  • Managing franchise compliance matters
  • Correspond with outside counsel, agency partners and other corporate teams on various matters via emails and phone calls
  • Document legal matters via Salesforce with status updates, documents, correspondence, etc.
  • Provide legal support in all aspects of the company’s franchise operations, from preparing and reviewing all franchise-related contracts, new franchise contracts, contract amendments, and transfer agreements
  • General review, management, and analysis of contracts with underwriters and other third parties, and independently facilitate the closing and implementation of the same
  • Respond to regulatory notices and complaints
  • Conduct legal research on laws, regulations, and other issues related to the company’s operations
  • Provide litigation and administrative investigation support
  • Communicate effectively with outside counsel, franchise owners, employees, and vendors



  • Demonstrate a high level of attention to detail
  • Work well under pressure
  • Proficiency in technology
  • Proficiency in legal and/or business writing
  • Strong intellectual ability and sound, independent judgment
  • Strong time management and multitasking abilities
  • Effective interpersonal communication and collaboration with all departments
  • Work well in a team environment to promote innovation and positive morale

Experience and Education

  • Bachelor’s Degree in Business Administration, Paralegal Studies or   Criminal Justice preferred
  • Paralegal Certification a plus, not required

Equal Employment Opportunity:

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. 

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