Project Manager, Marketing Creative

About Goosehead

Goosehead Insurance is one of the largest and fastest growing, publicly traded personal lines insurance agency in the US. We provide a best-in-class way for clients to shop for and buy personal line insurance, knowing they have the right coverage at the best price. Goosehead was founded on the premise that the client should be at the center of our universe, and we believe that building for the best client experience imaginable will lead to sustained growth.

Our mission is to deliver an unrivaled insurance experience through the power of choice, candid advice, and passionate service.  We offer access to over 140+ insurance companies, at a single destination, where consumers can come for a range of quotes and insights, rather than searching company by company, site by site.  Our innovative technology and network of over 2,000 expert agents across 11 corporate sales offices and 1400+ franchise locations enable us to efficiently shop the market for consumers while providing them expert and region-specific advice, a key differentiator from other independent agencies in the market.

We are proud of our diverse and inclusive culture that results from the principles of meritocracy and servant leadership. All our management, internal committees, and groups value our diversity and promote inclusion and belonging across the organization.

Job Summary

We are looking for an experienced Marketing Creative Project Manager who will work with marketers, designers, UX professionals, clients, and agency/vendor partners to manage each project’s objectives and support the entire lifecycle of each marketing creative engagement. The Project Manager must develop a deep understanding of the client’s marketing objectives and goals. He or she will manage projects, traffic and access resources needed for on time delivery and client satisfaction. The Project Manager helps coordinate internal resources and outside vendors to deliver projects according to each engagement’s defined scope. He or she is also responsible for leading activities like project coordination/management, capacity planning, prioritization, legal routing and responding to marketing and creative requests. 

Principal Duties and Responsibilities 

• Establish and maintain positive client relationships.
• Assist in defining project scope, objectives, and deliverables to meet the needs of the client.
• Develop and manage project schedules with the client and creative resources to exceed client expectations.
• Select, administer, and maintain project management software e.g., Monday.com
• Develop capacity planning and prioritization tools.
• Coordinate invoicing and billing from 3rd party vendors including agency partners.
• Coordinate agency/vendor check in calls.
• Coordinate project expectations with third party vendors including designers, copywriters, photographers, printers, UX designers, web developers, and videographers.
• React to project adjustments and alterations promptly and efficiently.
• Contribute to the development of the marketing and creative teams through creative brief writing, presenting, and archiving assets.
• Manage and organize large quantities of files and projects, ability to increase throughput and efficiency. 
• Legal and compliance routing when necessary.

Experience and Education

• Bachelor’s degree required.
• Minimum 6-8 years project manager experience in a marketing creative environment including traffic routing, capacity planning and prioritization.
• Proven track record of project management within marketing, creative teams and driving bottom line results.

Required Skills and Abilities

• Excellent written and verbal communications skills.
• Strong interpersonal and customer service skills.
• Ability to produce great work results through relentless organization, uncompromising integrity, effective communication, and proactive problem solving.
• Desire to provide exceptional customer service.
• Relentless focus on details and accuracy in a fast-paced changing environment.
• Strong analytical and problem-solving skills.
• Knowledge and background in marketing, creative services, advertising, printing, web development, and cross-media campaigns.
• Experience working in a marketing, creative services or agency environment that is team-oriented, collaborative environment.
• Ability to conform to shifting priorities, demands, and timelines in a high-pressure environment.
• Experience with using standard office-based software including Microsoft Word, Outlook, Excel, and PowerPoint.
• Basic knowledge of Adobe Creative Suite to make minor changes if necessary.

Equal Employment Opportunity:

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.